Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.
Unlike many other care homes, Lucton House...
Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.
Unlike many other care homes, Lucton House offers the comfort and privacy of forty-nine self-contained flats featuring a lounge area, a bath or shower room, a stylish bedroom and a small kitchenette, although all meals are catered for by the talented chef and kitchen team.
Residents also benefit from a wide range of daily activities and social events, organised by a dedicated activities coordinator ensuring that each day has plenty to keep your mind and body busy.
Staff at Lucton House are kind and caring, but above all, dedicated. Many of the Lucton House team have worked there for a number of years, providing the reassurance of continuity of care and the opportunity for their residents to truly get to know those around them.
Part of the award-winning Gold Care Homes group, Lucton House offers the best of care, in an environment that feels like home. If you are considering care for yourself or a loved one, call the Home Manager, who will be pleased to support you.
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Care Provided by Lucton House
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Dementia Residential Care
For a maximum of 51 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Accreditations
Gold Standards Framework (GSF)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,200
From £1,200
Residential Dementia Care
From £1,200
From £1,200
Contact Lucton House to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Lucton House for full pricing details and T&Cs.
Review from K P (Granddaughter of Resident) published on 10 September 2025 Submitted via Website•
Overall Experience
Top care home for my nan to be in . Would not send her anywhere else . In the short time she has been here she has made friends with other residents and has clicked with the staff like she has been here years.would definitely recommend this care home to anybody looking for a safe clean tight knit...
Top care home for my nan to be in . Would not send her anywhere else . In the short time she has been here she has made friends with other residents and has clicked with the staff like she has been here years.would definitely recommend this care home to anybody looking for a safe clean tight knit place to care for an elderly relative or friend . Can't fault them you are all doin a great job keep it up
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you so much for your kind words. I will be sure to share them with the team. Kind regards,
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Review from Tony P (Son of Resident) published on 25 July 2025 Submitted via Website•
Overall Experience
Fantastic carehome, my mother loves them, and lucton house staff loves her, my mother has only been there since May this year and she has settled in there as if she has known them all her life. This is a fantastic care home and I would recommend it to anyone how is looking for a safe and very well...
Fantastic carehome, my mother loves them, and lucton house staff loves her, my mother has only been there since May this year and she has settled in there as if she has known them all her life. This is a fantastic care home and I would recommend it to anyone how is looking for a safe and very well run care home. The one thing I will say is the the staff at lucton house are a credit to the business. Well done to you all from my family. THANK YOU ONCE AGAIN.
↩Reply from Teresa Dukes, Home Manager at Lucton House
I am thrilled to hear your family feels happy with our care. Regards, HM
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Review from Gail D (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Review Card•
Overall Experience
My husband and I have placed his 100 year old mother at Lucton House as he now has health issues. She loves it. The care is wonderful, nothing is too much trouble. Every aspect of her care is taken care of, and she is very settled. Mum tells everyone it's her home now and she loves it.
My husband and I have placed his 100 year old mother at Lucton House as he now has health issues. She loves it. The care is wonderful, nothing is too much trouble. Every aspect of her care is taken care of, and she is very settled. Mum tells everyone it's her home now and she loves it.
↩Reply from Teresa Dukes, Home Manager at Lucton House
Hello, I am so pleased your mother-in-law feels loved and well looked after. Regards, HM
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Review from Cristina C (Wife of Resident) published on 10 July 2025 Submitted via Website•
Overall Experience
When l came to visit my husband everyone is friendly and nice every one is kind and caring his room is nice and clean oll the staff of friends and have time to talk and food he enjoyed food good value
When l came to visit my husband everyone is friendly and nice every one is kind and caring his room is nice and clean oll the staff of friends and have time to talk and food he enjoyed food good value
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you for your lovely review. I'll be sure to share your kind words with all the staff. Regards,
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Review from Rosemary M (Sister of Resident) published on 14 May 2025 Submitted via Postal Review Card•
Overall Experience
Whenever we visit my sister, she always has a lot to chat about and seems very bright and cheerful. All the staff are so friendly and helpful, which helps to make our visit more enjoyable.
I have been here for some of the social events and my sister has enjoyed then and also the outings she has...
Whenever we visit my sister, she always has a lot to chat about and seems very bright and cheerful. All the staff are so friendly and helpful, which helps to make our visit more enjoyable. I have been here for some of the social events and my sister has enjoyed then and also the outings she has gone on with members of staff.
She really likes her flat, it is always clean and tidy and very homely.
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you for your kind words! Warm regards
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Review from Valerie C (Friend of Resident) published on 9 May 2025 Submitted via Website•
Overall Experience
She wants to go home , but staff seem very friendly and helpful , accommodation is bright and well decorated, but her room is very small , parking is easy when visiting, and the lady in resection is very welcoming
She wants to go home , but staff seem very friendly and helpful , accommodation is bright and well decorated, but her room is very small , parking is easy when visiting, and the lady in resection is very welcoming
↩Reply from Teresa, Home Manager at Lucton House
Thank you for leaving a review. Best wishes.
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Review from J M (Son of Resident) published on 31 March 2025 Submitted via Website•
Overall Experience
Mom continues to be well cared for and stimulated, not only by the activities but by the simple day to day interactions she has with staff and other residents.
It may seem a little thing but the use of her name, asking for her choices from options & explaining things to her are big plus points...
Mom continues to be well cared for and stimulated, not only by the activities but by the simple day to day interactions she has with staff and other residents. It may seem a little thing but the use of her name, asking for her choices from options & explaining things to her are big plus points when it would be so easy not to do them.
Testimony to the staff & the ethos of the organisation
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you so much for your kind words and for sharing your personal experience of our home.
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Review from Janine J (Daughter of Resident) published on 28 March 2025 Submitted via Website•
Overall Experience
Great care home, staff are brilliant and friendly. Couldn't wish for anything better for dad, he has thoroughly enjoyed his time here and has loved the food. Having spent seven weeks on respite here we would definitely be happy for dad to stay permanently if his circumstances change.
Great care home, staff are brilliant and friendly. Couldn't wish for anything better for dad, he has thoroughly enjoyed his time here and has loved the food. Having spent seven weeks on respite here we would definitely be happy for dad to stay permanently if his circumstances change.
↩Reply from Teresa, Home Manager at Lucton House
Thank you for such kind comments! It has been our pleasure to support your dad during this time.
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Review from T H (Niece of Resident) published on 28 March 2025 Submitted via Website•
Overall Experience
Lucton House is a comfortable, homely building . When our loved one first moved into Lucton House a couple of years ago , we couldn't fault the place . Unfortunately the last 12 months the place has gone down hill.
There is such a high turnover of staff & I think this needs to be looked into...
Lucton House is a comfortable, homely building . When our loved one first moved into Lucton House a couple of years ago , we couldn't fault the place . Unfortunately the last 12 months the place has gone down hill. There is such a high turnover of staff & I think this needs to be looked into why this is happening. Something we are disappointed with is our loved one being dressed in clothes that don't belong to them. I think it's really important to respect a persons identity & by dressing them in other people's clothes /shoes is not respectful at all. All clothes are labelled and each residents clothes should be washed individually to prevent cross contamination & clothes getting lost /mixed up. On a few occasions the bathroom in our loved one's room has been left dirty & messy , with dirty pads thrown in the bath & clean pads hanging over the bathroom door!
Our loved one seems comfortable there , it's just a shame things of changed .
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you taking the time to write this review, which I am aware is based on feedback you gave to me in 2024 and has since been rectified. Whilst staff recruitment can certainly be an issue in the sector, at Lucton House we have an incredibly strong retention rate, with many of our staff having...
Thank you taking the time to write this review, which I am aware is based on feedback you gave to me in 2024 and has since been rectified. Whilst staff recruitment can certainly be an issue in the sector, at Lucton House we have an incredibly strong retention rate, with many of our staff having worked here for many years. We are also very proud to have 0% agency use as well, something not many care homes are able to boast. I am unsure where your observation on staff leaving comes from, but I would be happy to chat to you and show you why this is not the case. As the issues you have spoken about here were fully addressed when you brought them to my attention last year and you have not raised them since, I assume the matter has been concluded to your satisfaction but as always, I operate an open door policy and a culture of open feedback should you wish to speak with me at any time. Warmest regards, Home manager
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Review from R D (Sister of Resident) published on 18 March 2025 Submitted via Website•
Overall Experience
Visits to my sister are not getting easier because of her Alzheimer's disease. However, I was surprised to find, when I arrived at 12.30pm that her bed didn't look fully made and there was a smell of urine in the room. I went in to the bathroom and found a pile of dirty clothes ready for washing.
Visits to my sister are not getting easier because of her Alzheimer's disease. However, I was surprised to find, when I arrived at 12.30pm that her bed didn't look fully made and there was a smell of urine in the room. I went in to the bathroom and found a pile of dirty clothes ready for washing.
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Review from Mandy N (Regular Volunteer) published on 12 March 2025 Submitted via Website•
Overall Experience
I would like to thank one staff member in particular for her organisation and enthusiasm for our church service today Friendly, helpful, welcoming.
I would like to thank one staff member in particular for her organisation and enthusiasm for our church service today Friendly, helpful, welcoming.
↩Reply from Teresa Dukes, Care Home Manager at Lucton House
Thank you for your kind words, it was our pleasure.
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Review from S M (Daughter of Resident) published on 15 January 2025 Submitted via Postal Review Card•
Overall Experience
My mum has lived here for over a year now. I was worried about the transition from living in her own home to being in residential care, but the staff have made her so very welcome and have a genuine affection for Mum, so my worries have eased. Mum says that she feels lucky to be here. She has a...
My mum has lived here for over a year now. I was worried about the transition from living in her own home to being in residential care, but the staff have made her so very welcome and have a genuine affection for Mum, so my worries have eased. Mum says that she feels lucky to be here. She has a pleasant flat which is kept clean and fresh. Food is cooked on the premises with great care and attention. If issues arise staff listen and make changes. There have been some lovely variety of activities and events this December to make Christmas special.
↩Reply from Teresa Dukes, Care Home Manager at Lucton House
Thank you for sharing! We're delighted your mum feels at home. Regards, Teresa
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Review from Sonia C (Daughter of Resident) published on 15 January 2025 Submitted via Website•
Overall Experience
I was very happy today 25th December 2024 the 2 young men who looked after Dad today had a warm smile and I felt very happy leaving him in their care, these 2 young men had a smile, a warmth not just doing a job but seemed to enjoy looking after the ones in their care. I felt comfortable leaving my...
I was very happy today 25th December 2024 the 2 young men who looked after Dad today had a warm smile and I felt very happy leaving him in their care, these 2 young men had a smile, a warmth not just doing a job but seemed to enjoy looking after the ones in their care. I felt comfortable leaving my dad today even though I am sad to do this but him being looked after is our main concern that he is treated with respect and dignity. It is not a 9 to 5 but a genuine care and love for those they look after. I love the way they talk to him, giving him the respect due. I felt a bit of joy today as I saw the way they handled our dad showing that they enjoy what they do. Sometimes it's hard to judge at face value but I felt in myself that they cared for him. Even though we left I felt that they enjoyed looking after their patients with a smile and laughter, which was not false
To be made sure he is treated as though he is their family as well. It's just not a job but a vocation of love.
↩Reply from Teresa, Home Manager at Lucton House
Thank you for your heartfelt review. Your kind words are greatly appreciated. With warmest regards, Teresa
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Review from Jackie G (Friend of Resident) published on 8 January 2025 Submitted via Postal Review Card•
Overall Experience
I have been visiting a good friend for the last number of months. I am very impressed by how comfortable and homely I find it at Lucton House. The flat is really lovely and my friend is very happy living here. I have seen a great improvement in her wellbeing and I know she enjoys the food provided....
I have been visiting a good friend for the last number of months. I am very impressed by how comfortable and homely I find it at Lucton House. The flat is really lovely and my friend is very happy living here. I have seen a great improvement in her wellbeing and I know she enjoys the food provided. She is all in all much better living here in such lovely surroundings after leaving her lovely home. The staff are always very helpful also.
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you for your review, we look forward to seeing you on your next visit.
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Review from J F (Daughter of Resident) published on 20 December 2024 Submitted via Website•
Overall Experience
I just want to thank the staff at Lucton House who have gone above and beyond to help me maintain my relationship with my mum who is a resident at Lucton House, even though I live in another time zone across the world.
All the staff know my mum and are friendly and kind. It is lovely to Mum is...
I just want to thank the staff at Lucton House who have gone above and beyond to help me maintain my relationship with my mum who is a resident at Lucton House, even though I live in another time zone across the world.
All the staff know my mum and are friendly and kind. It is lovely to Mum is being cared for and I love the photos, that show involved in activities. Can't thank you enough.
↩Reply from Teresa Dukes, Care Home Manager at Lucton House
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that we've been able to support. I will be sure to pass your kind words on to the team! Regards, Teresa
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Review from A T (Son of Resident) published on 16 December 2024 Submitted via Postal Review Card•
Overall Experience
Unfortunately, I visit my mother only once a month so it is difficult to be totally objective. However, I am helped by relatives and friends who have visited. I continue to be amazed at the dedication and care provided by staff at Lucton House. They di go above and beyond. It is a great environment...
Unfortunately, I visit my mother only once a month so it is difficult to be totally objective. However, I am helped by relatives and friends who have visited. I continue to be amazed at the dedication and care provided by staff at Lucton House. They di go above and beyond. It is a great environment and I always feel comfortable leaving my mother in their capable hands. I just think more inventions could help activities.
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you for your review. We will pass on your kind words to all our staff, Teresa.
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Review from C C (Daughter of Resident) published on 21 November 2024 Submitted via Postal Review Card•
Overall Experience
Mom has been here since April 2024, she was a bit apprehensive at first but managed to settle after a couple of weeks. To date Mom is now very happy, she loves the food, activities and company. The staff are a credit to Lucton House. Mom is very fond of them all.
Overall we are happy with the...
Mom has been here since April 2024, she was a bit apprehensive at first but managed to settle after a couple of weeks. To date Mom is now very happy, she loves the food, activities and company. The staff are a credit to Lucton House. Mom is very fond of them all.
Overall we are happy with the care she receives which is one less worry for us.
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you for taking the time to leave this positive review. I am so pleased to hear that your Mom is happy and loving our activities and staff. Best wishes, Teresa
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Review from Andrew C (Grandson of Resident) published on 18 November 2024 Submitted via Website•
Overall Experience
Lovely staff, great facilities. My nan is very happy here. Everything is always clean and staff are very friendly.
It's nice for our whole family to have the peace of mind that my nan is well cared for.
Lovely staff, great facilities. My nan is very happy here. Everything is always clean and staff are very friendly.
It's nice for our whole family to have the peace of mind that my nan is well cared for.
↩Reply from Teresa Dukes, Home Manager at Lucton House
It is our pleasure to care for your Grandmother - thank you for leaving a 5-star review!
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Review from I S (Sister of Resident) published on 18 November 2024 Submitted via Postal Review Card•
Overall Experience
My sister has been in the home for 9 weeks. Up to now, all seems fine and pleased with my sister's care.
My sister has been in the home for 9 weeks. Up to now, all seems fine and pleased with my sister's care.
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you for sharing your review of our home - we're delighted you chose Lucton House and are pleased with the care being provided to your sister. Best wishes, Teresa
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Review from K F (Friend of Resident) published on 30 October 2024 Submitted via Postal Review Card•
Overall Experience
I visit my friend on a regular basis and she is always happy and in good spirits. She has no complaints about the home. She says the food is good. She enjoys spending most of her time in the common room, as she likes being in company. She gets on well with all the staff.
I visit my friend on a regular basis and she is always happy and in good spirits. She has no complaints about the home. She says the food is good. She enjoys spending most of her time in the common room, as she likes being in company. She gets on well with all the staff.
↩Reply from Teresa Dukes, Home Manager at Lucton House
Thank you for your kind words! We're delighted to hear that your friend is happy and enjoying her time at the home and your feedback means a lot to us.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveRequires improvement
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (24) & Events (2)
News
14 Oct 2026
Residents at Lucton House located in Bournville, Birmingham have donated almost 20 handmade blankets and 15 knitted hats to Birmingham Women’s Hospital’s Neonatal Department, following a project organised through the...
08 Oct 2026
A few colourful worry worms have been popping up around Row Heath Park, thanks to our residents at Lucton House! On Friday 18th September, Tom, Susan and Ann headed out...
18 Sep 2026
Lucton House Care Home, located in Birmingham and part of Gold Care Homes, is delighted to announce that its dedicated Laundry Assistant, Amanda Duggan, has been shortlisted as a finalist...
Teresa DukesJob Title Care Home ManagerJoined 2023
Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels...
Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.
She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lucton House to verify any information. View our terms and conditions. Lucton House has an Enhanced Service -what an Enhanced Service includes.
