Search...

Lucton House

8 Long Wood, Bournville, Birmingham, West Midlands B30 1HT
Gold Care Homes Logo
Jobs
Lucton House logo
Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
Lucton House, Birmingham
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
Lucton House, Birmingham
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Lucton House, Birmingham

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.

Unlike many other care homes, Lucton House...  

Loading travel time

Care Provided by Lucton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,200From £1,200

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Lucton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Teresa Dukes (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (27)

Parking

  • 12 parking space available

Lucton House Reviews (126)

Submit a Review
9.7

Lucton House has a Review Score of 9.7 (9.657) out of 10, based on 39 reviews in the last 2 years. Over all time Lucton House has 126 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lucton House
Loading...
Showing 126 reviews matching selected criteria
Review from Gail D (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

My husband and I have placed his 100 year old mother at Lucton House as he now has health issues. She loves it. The care is wonderful, nothing is too much trouble. Every aspect of her care is taken care of, and she is very settled. Mum tells everyone it's her home now and she loves it.

Reply from Teresa Dukes, Home Manager at Lucton House

Hello, I am so pleased your mother-in-law feels loved and well looked after. Regards, HM

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Cristina C (Wife of Resident) published on 10 July 2025 Submitted via Website
Overall Experience

When l came to visit my husband everyone is friendly and nice every one is kind and caring his room is nice and clean oll the staff of friends and have time to talk and food he enjoyed food good value

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your lovely review. I'll be sure to share your kind words with all the staff. Regards,

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Rosemary M (Sister of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience
Whenever we visit my sister, she always has a lot to chat about and seems very bright and cheerful. All the staff are so friendly and helpful, which helps to make our visit more enjoyable.
I have been here for some of the social events and my sister has enjoyed then and also the outings she has gone on with members of staff.

She really likes her flat, it is always clean and tidy and very homely.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your kind words! Warm regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie C (Friend of Resident) published on 9 May 2025 Submitted via Website
Overall Experience

She wants to go home , but staff seem very friendly and helpful , accommodation is bright and well decorated, but her room is very small , parking is easy when visiting, and the lady in resection is very welcoming

Reply from Teresa, Home Manager at Lucton House

Thank you for leaving a review. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from J M (Son of Resident) published on 31 March 2025 Submitted via Website
Overall Experience
Mom continues to be well cared for and stimulated, not only by the activities but by the simple day to day interactions she has with staff and other residents.
It may seem a little thing but the use of her name, asking for her choices from options & explaining things to her are big plus points when it would be so easy not to do them.

Testimony to the staff & the ethos of the organisation

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you so much for your kind words and for sharing your personal experience of our home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janine J (Daughter of Resident) published on 28 March 2025 Submitted via Website
Overall Experience

Great care home, staff are brilliant and friendly. Couldn't wish for anything better for dad, he has thoroughly enjoyed his time here and has loved the food. Having spent seven weeks on respite here we would definitely be happy for dad to stay permanently if his circumstances change.

Reply from Teresa, Home Manager at Lucton House

Thank you for such kind comments! It has been our pleasure to support your dad during this time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T H (Niece of Resident) published on 28 March 2025 Submitted via Website
Overall Experience
Lucton House is a comfortable, homely building .
When our loved one first moved into Lucton House a couple of years ago , we couldn't fault the place . Unfortunately the last 12 months the place has gone down hill.
There is such a high turnover of staff & I think this needs to be looked into why this is happening.
Something we are disappointed with is our loved one being dressed in clothes that don't belong to them. I think it's really important to respect a persons identity & by dressing them in other people's clothes /shoes is not respectful at all. All clothes are labelled and each residents clothes should be washed individually to prevent cross contamination & clothes getting lost /mixed up.
On a few occasions the bathroom in our loved one's room has been left dirty & messy , with dirty pads thrown in the bath & clean pads hanging over the bathroom door!

Our loved one seems comfortable there , it's just a shame things of changed .

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you taking the time to write this review, which I am aware is based on feedback you gave to me in 2024 and has since been rectified. Whilst staff recruitment can certainly be an issue in the sector, at Lucton House we have an incredibly strong retention rate, with many of our staff having...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R D (Sister of Resident) published on 18 March 2025 Submitted via Website
Overall Experience

Visits to my sister are not getting easier because of her Alzheimer's disease. However, I was surprised to find, when I arrived at 12.30pm that her bed didn't look fully made and there was a smell of urine in the room. I went in to the bathroom and found a pile of dirty clothes ready for washing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Mandy N (Regular Volunteer) published on 12 March 2025 Submitted via Website
Overall Experience

I would like to thank one staff member in particular for her organisation and enthusiasm for our church service today Friendly, helpful, welcoming.

Reply from Teresa Dukes, Care Home Manager at Lucton House

Thank you for your kind words, it was our pleasure.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S M (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

My mum has lived here for over a year now. I was worried about the transition from living in her own home to being in residential care, but the staff have made her so very welcome and have a genuine affection for Mum, so my worries have eased. Mum says that she feels lucky to be here. She has a pleasant flat which is kept clean and fresh. Food is cooked on the premises with great care and attention. If issues arise staff listen and make changes. There have been some lovely variety of activities and events this December to make Christmas special.

Reply from Teresa Dukes, Care Home Manager at Lucton House

Thank you for sharing! We're delighted your mum feels at home. Regards, Teresa

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sonia C (Daughter of Resident) published on 15 January 2025 Submitted via Website
Overall Experience
I was very happy today 25th December 2024 the 2 young men who looked after Dad today had a warm smile and I felt very happy leaving him in their care, these 2 young men had a smile, a warmth not just doing a job but seemed to enjoy looking after the ones in their care. I felt comfortable leaving my dad today even though I am sad to do this but him being looked after is our main concern that he is treated with respect and dignity. It is not a 9 to 5 but a genuine care and love for those they look after. I love the way they talk to him, giving him the respect due. I felt a bit of joy today as I saw the way they handled our dad showing that they enjoy what they do. Sometimes it's hard to judge at face value but I felt in myself that they cared for him. Even though we left I felt that they enjoyed looking after their patients with a smile and laughter, which was not false

To be made sure he is treated as though he is their family as well. It's just not a job but a vocation of love.

Reply from Teresa, Home Manager at Lucton House

Thank you for your heartfelt review. Your kind words are greatly appreciated. With warmest regards, Teresa

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie G (Friend of Resident) published on 8 January 2025 Submitted via Postal Card
Overall Experience

I have been visiting a good friend for the last number of months. I am very impressed by how comfortable and homely I find it at Lucton House. The flat is really lovely and my friend is very happy living here. I have seen a great improvement in her wellbeing and I know she enjoys the food provided. She is all in all much better living here in such lovely surroundings after leaving her lovely home. The staff are always very helpful also.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your review, we look forward to seeing you on your next visit.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Daughter of Resident) published on 20 December 2024 Submitted via Website
Overall Experience
I just want to thank the staff at Lucton House who have gone above and beyond to help me maintain my relationship with my mum who is a resident at Lucton House, even though I live in another time zone across the world.

All the staff know my mum and are friendly and kind. It is lovely to Mum is being cared for and I love the photos, that show involved in activities. Can't thank you enough.

Reply from Teresa Dukes, Care Home Manager at Lucton House

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that we've been able to support. I will be sure to pass your kind words on to the team! Regards, Teresa

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A T (Son of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

Unfortunately, I visit my mother only once a month so it is difficult to be totally objective. However, I am helped by relatives and friends who have visited. I continue to be amazed at the dedication and care provided by staff at Lucton House. They di go above and beyond. It is a great environment and I always feel comfortable leaving my mother in their capable hands. I just think more inventions could help activities.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your review. We will pass on your kind words to all our staff, Teresa.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C C (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card
Overall Experience
Mom has been here since April 2024, she was a bit apprehensive at first but managed to settle after a couple of weeks.
To date Mom is now very happy, she loves the food, activities and company.
The staff are a credit to Lucton House. Mom is very fond of them all.

Overall we are happy with the care she receives which is one less worry for us.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for taking the time to leave this positive review. I am so pleased to hear that your Mom is happy and loving our activities and staff. Best wishes, Teresa

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew C (Grandson of Resident) published on 18 November 2024 Submitted via Website
Overall Experience
Lovely staff, great facilities. My nan is very happy here. Everything is always clean and staff are very friendly.

It's nice for our whole family to have the peace of mind that my nan is well cared for.

Reply from Teresa Dukes, Home Manager at Lucton House

It is our pleasure to care for your Grandmother - thank you for leaving a 5-star review!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I S (Sister of Resident) published on 18 November 2024 Submitted via Postal Card
Overall Experience

My sister has been in the home for 9 weeks. Up to now, all seems fine and pleased with my sister's care.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for sharing your review of our home - we're delighted you chose Lucton House and are pleased with the care being provided to your sister. Best wishes, Teresa

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie P (Daughter of Resident) published on 31 October 2024 Submitted via Website
Overall Experience

Since Dad has been at Lucton House he is a changed man. He is doing things that he has never done before, like colouring, painting, participating in the general activities. I don't know how the staff manage to get him to agree! Because I can't. Dad is looked after very well and I know that if anything was wrong, I would always get a call from one of the staff. They are all very pleasant and there is always someone around should you need help. They have even helped me when I was struggling with everything that was going on, which I am so grateful for. They are like my second family. Keep it up! and thank you.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you so much for your feedback! Your kind words truly mean the world to us - we'll be sure to share them with the entire team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K F (Friend of Resident) published on 30 October 2024 Submitted via Postal Card
Overall Experience

I visit my friend on a regular basis and she is always happy and in good spirits. She has no complaints about the home. She says the food is good. She enjoys spending most of her time in the common room, as she likes being in company. She gets on well with all the staff.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your kind words! We're delighted to hear that your friend is happy and enjoying her time at the home and your feedback means a lot to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Son-in-law of Resident) published on 13 August 2024 Submitted via Postal Card
Overall Experience
Staff are very caring and respectful. Sometimes carers don't always do all the tasks required.
On-site management is excellent. Very well-led.
Main organisational finance person/team can try to practice "sharp practice."

However on-site finance very good and helpful.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your feedback. We're glad you find our staff caring and our management excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.

News (21) & Events (1)

News
  • 28 Aug 2026

    Lucton House Care Home in Bournville is proud to announce that it has achieved the Gold Standards Framework (GSF) Quality Hallmark Award, recognising the team’s commitment to delivering high-quality, compassionate...

  • 20 Aug 2026

    Our lovely residents at Lucton House enjoyed International Beer Day on 7th August 2026 with a trip to our local, independent brewery here in Birmingham, Attic Brew, giving those who...

  • 14 Jul 2026

    Our wonderful residents and our team at Lucton House came together on Wednesday 17th June to celebrate Father’s Day with a lively afternoon of music, dancing and delicious treats. To...

Upcoming Events
  • 25 Sep 2026Organiser: Lucton House

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 31 Jan 2024Recipient: Lucton House
  • 28 Feb 2020Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Lucton House.

Meet the Team (1)

Teresa Dukes
Teresa DukesJob Title Care Home ManagerJoined 2023

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.

She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lucton House to verify any information. View our terms and conditions. Lucton House has an Enhanced Service -more info.