
Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)

The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)

The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)

Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)

The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)

The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.
Unlike many other care homes, Lucton House...
Care Provided by Lucton House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Lucton House for full pricing details and T&Cs.
Contact Lucton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Teresa Dukes (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (27)
Parking
- 12 parking space available
Lucton House Reviews (126)
Lucton House has a Review Score of 9.7 (9.657) out of 10, based on 39 reviews in the last 2 years.
Over all time Lucton House has 126 reviews.
My husband and I have placed his 100 year old mother at Lucton House as he now has health issues. She loves it. The care is wonderful, nothing is too much trouble. Every aspect of her care is taken care of, and she is very settled. Mum tells everyone it's her home now and she loves it.
Hello, I am so pleased your mother-in-law feels loved and well looked after. Regards, HM
When l came to visit my husband everyone is friendly and nice every one is kind and caring his room is nice and clean oll the staff of friends and have time to talk and food he enjoyed food good value
Thank you for your lovely review. I'll be sure to share your kind words with all the staff. Regards,
I have been here for some of the social events and my sister has enjoyed then and also the outings she has gone on with members of staff.
She really likes her flat, it is always clean and tidy and very homely.
Thank you for your kind words! Warm regards
She wants to go home , but staff seem very friendly and helpful , accommodation is bright and well decorated, but her room is very small , parking is easy when visiting, and the lady in resection is very welcoming
Thank you for leaving a review. Best wishes.
It may seem a little thing but the use of her name, asking for her choices from options & explaining things to her are big plus points when it would be so easy not to do them.
Testimony to the staff & the ethos of the organisation
Thank you so much for your kind words and for sharing your personal experience of our home.
Great care home, staff are brilliant and friendly. Couldn't wish for anything better for dad, he has thoroughly enjoyed his time here and has loved the food. Having spent seven weeks on respite here we would definitely be happy for dad to stay permanently if his circumstances change.
Thank you for such kind comments! It has been our pleasure to support your dad during this time.
When our loved one first moved into Lucton House a couple of years ago , we couldn't fault the place . Unfortunately the last 12 months the place has gone down hill.
There is such a high turnover of staff & I think this needs to be looked into why this is happening.
Something we are disappointed with is our loved one being dressed in clothes that don't belong to them. I think it's really important to respect a persons identity & by dressing them in other people's clothes /shoes is not respectful at all. All clothes are labelled and each residents clothes should be washed individually to prevent cross contamination & clothes getting lost /mixed up.
On a few occasions the bathroom in our loved one's room has been left dirty & messy , with dirty pads thrown in the bath & clean pads hanging over the bathroom door!
Our loved one seems comfortable there , it's just a shame things of changed .
Thank you taking the time to write this review, which I am aware is based on feedback you gave to me in 2024 and has since been rectified. Whilst staff recruitment can certainly be an issue in the sector, at Lucton House we have an incredibly strong retention rate, with many of our staff having...
Visits to my sister are not getting easier because of her Alzheimer's disease. However, I was surprised to find, when I arrived at 12.30pm that her bed didn't look fully made and there was a smell of urine in the room. I went in to the bathroom and found a pile of dirty clothes ready for washing.
I would like to thank one staff member in particular for her organisation and enthusiasm for our church service today Friendly, helpful, welcoming.
Thank you for your kind words, it was our pleasure.
My mum has lived here for over a year now. I was worried about the transition from living in her own home to being in residential care, but the staff have made her so very welcome and have a genuine affection for Mum, so my worries have eased. Mum says that she feels lucky to be here. She has a pleasant flat which is kept clean and fresh. Food is cooked on the premises with great care and attention. If issues arise staff listen and make changes. There have been some lovely variety of activities and events this December to make Christmas special.
Thank you for sharing! We're delighted your mum feels at home. Regards, Teresa
To be made sure he is treated as though he is their family as well. It's just not a job but a vocation of love.
Thank you for your heartfelt review. Your kind words are greatly appreciated. With warmest regards, Teresa
I have been visiting a good friend for the last number of months. I am very impressed by how comfortable and homely I find it at Lucton House. The flat is really lovely and my friend is very happy living here. I have seen a great improvement in her wellbeing and I know she enjoys the food provided. She is all in all much better living here in such lovely surroundings after leaving her lovely home. The staff are always very helpful also.
Thank you for your review, we look forward to seeing you on your next visit.
All the staff know my mum and are friendly and kind. It is lovely to Mum is being cared for and I love the photos, that show involved in activities. Can't thank you enough.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that we've been able to support. I will be sure to pass your kind words on to the team! Regards, Teresa
Unfortunately, I visit my mother only once a month so it is difficult to be totally objective. However, I am helped by relatives and friends who have visited. I continue to be amazed at the dedication and care provided by staff at Lucton House. They di go above and beyond. It is a great environment and I always feel comfortable leaving my mother in their capable hands. I just think more inventions could help activities.
Thank you for your review. We will pass on your kind words to all our staff, Teresa.
To date Mom is now very happy, she loves the food, activities and company.
The staff are a credit to Lucton House. Mom is very fond of them all.
Overall we are happy with the care she receives which is one less worry for us.
Thank you for taking the time to leave this positive review. I am so pleased to hear that your Mom is happy and loving our activities and staff. Best wishes, Teresa
It's nice for our whole family to have the peace of mind that my nan is well cared for.
It is our pleasure to care for your Grandmother - thank you for leaving a 5-star review!
My sister has been in the home for 9 weeks. Up to now, all seems fine and pleased with my sister's care.
Thank you for sharing your review of our home - we're delighted you chose Lucton House and are pleased with the care being provided to your sister. Best wishes, Teresa
Since Dad has been at Lucton House he is a changed man. He is doing things that he has never done before, like colouring, painting, participating in the general activities. I don't know how the staff manage to get him to agree! Because I can't. Dad is looked after very well and I know that if anything was wrong, I would always get a call from one of the staff. They are all very pleasant and there is always someone around should you need help. They have even helped me when I was struggling with everything that was going on, which I am so grateful for. They are like my second family. Keep it up! and thank you.
Thank you so much for your feedback! Your kind words truly mean the world to us - we'll be sure to share them with the entire team.
I visit my friend on a regular basis and she is always happy and in good spirits. She has no complaints about the home. She says the food is good. She enjoys spending most of her time in the common room, as she likes being in company. She gets on well with all the staff.
Thank you for your kind words! We're delighted to hear that your friend is happy and enjoying her time at the home and your feedback means a lot to us.
On-site management is excellent. Very well-led.
Main organisational finance person/team can try to practice "sharp practice."
However on-site finance very good and helpful.
Thank you for your feedback. We're glad you find our staff caring and our management excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (21) & Events (1)
- 28 Aug 2026
Lucton House Care Home in Bournville is proud to announce that it has achieved the Gold Standards Framework (GSF) Quality Hallmark Award, recognising the team’s commitment to delivering high-quality, compassionate...
- 20 Aug 2026
Our lovely residents at Lucton House enjoyed International Beer Day on 7th August 2026 with a trip to our local, independent brewery here in Birmingham, Attic Brew, giving those who...
- 14 Jul 2026
Our wonderful residents and our team at Lucton House came together on Wednesday 17th June to celebrate Father’s Day with a lively afternoon of music, dancing and delicious treats. To...
- 25 Sep 2026Organiser: Lucton House
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Gold Care Homes
- 31 Jan 2024Recipient: Lucton House
- 28 Feb 2020Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Lucton House.
Meet the Team (1)

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.
She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.
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