Lucton House

8 Long Wood, Bournville, Birmingham B30 1HT
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9.7 112 Reviews
  • Lucton House, Birmingham
Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.

Unlike many other care homes, Lucton House offers the comfort and privacy of forty-nine self-contained flats featuring a lounge area, a bath or shower room, a stylish bedroom and a small kitchenette, although all meals are catered for by the talented chef and kitchen team.

Residents also benefit from a wide range of daily activities and social events, organised by a dedicated activities coordinator ensuring that each day has plenty to keep your mind and body busy.

Staff at Lucton House are kind and caring, but above all, dedicated. Many of the Lucton House team have worked there for a number of years, providing the reassurance of continuity of care and the opportunity for their residents to truly get to know those around them.

Part of the award-winning Gold Care Homes group, Lucton House offers the best of care, in an environment that feels like home. If you are considering care for yourself or a loved one, call the Home Manager, who will be pleased to support you.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Residential Care: £1450 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1550

Fees are subject to an assessment of an individuals needs.

These prices are only a guideline, please contact Lucton House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Teresa Dukes (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Single Rooms with Ensuite Wet Room (27)

Parking

  • 12 parking space available

Lucton House Reviews (112)

9.7

Lucton House has a Review Score of 9.7 (9.716) out of 10, based on 36 reviews in the last 2 years.
Over all time Lucton House has 112 reviews.

Overall Experience
  • 78
  • 32
  • 2
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Date Published
  • 112
  • 8
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Reviewer Connection to Lucton House
  • 47
  • 12
  • 9
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  • 6
  • 4
  • 3
  • 3
  • 2
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  • 1
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Total of 112, showing 101-112
Review from Ruth D (Cousin of Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm really pleased with the level of care. Residents needs we consider first and foremost. Staff are consistent. They are friendly, open and hard working.
Always feel welcome.
The home never smells unhygienic.
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Review from Julie G (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression of Lucton House was very positive. The staff are so friendly and always willing to help. I was most impressed with my mother's living accommodation. The staff do activities on a daily basis and I find they treat the residents with care and compassion. I don't think there could be
anywhere else that compares. I'm very happy that my mother is fortunate enough to have been allocated Lucton House. Such a lovely atmosphere and residents are treated really well.
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Review from Sandra M (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother finally began to admit to needing help and company, which we had been aware of for some time. Lucton House was ideal for her as the residents have their own faltlet which means an element of individuality, independence and privacy is maintained whilst the cleaning, washing and cooking responsibility
is removed. The staff are very friendly, the food is excellent and after 3 weeks we saw a more relaxed attitude in her. There has been a gentle encouragement to join in activities and gradually this is happening. The staff are very approachable and reassuring so it is easy to discuss any problems which naturally arises as this is as much a new experience for family as well as mum.
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Review from Barbara S (Daughter of Resident) published on 1 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident at Lucton House, whenever I visit him I get a warm welcome from all the staff from domestic cleaners to management. Lucton House is warm and friendly. My father is well looked after with good food, kept warm and bathed. Everyone works very hard to keep all the residents happy
and entertained. I am happy for my father to be at Lucton House in his final years.
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Review from Eileen S (Daughter of Resident) published on 23 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good quality care, patient and encouraging towards my Mum who has very limited mobility and vascular dementia. Knowing that Mum is safe and well looked after puts my mind at rest. This has relieved the stress I was experiencing when she was living at home without 24-hour care. Most of the
staff are pleasant, kind and dedicated to caring for the residents.
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Review from Ray D (Son of Resident) published on 21 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and service my mother receives is first class. Nothing is too much trouble, the staff are very friendly. The room and home are kept to a very high standard.
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Review from Susan Y (Daughter of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very pleased. Staff are always pleasant and helpful. Very clean care home and recently refurbished. Always can see a district nurse, optician, hearing aid specialist when needed. Plenty to eat and drink.
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Review from Kim E (Niece of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am overall happy with the situation, however, I would like to be informed if my uncle has a visit from a nurse or doctor that I haven't organised. It would be nice for my uncle to get more exercise, help with walking daily. I think, would make him stronger to be able to walk on his own with a zimmer,
he is lazy and needs persuading which makes it more difficult at times. A separate phone number for the carers office would be helpful at the weekends, it's very difficult to get through?
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Review from J D (Daughter of Resident) published on 1 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most of the time staff are approachable and friendly, however there have been occasions when we have not been acknowledged and the staff have not appeared to be pro-activity engaging with residents.
We have felt able to raise concerns with senior staff who have responded appropriately. My mother loves
her room and the food. We would welcome staff providing more encouragement to my mother to engage more with other residents especially when her mood is low.
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Review from Stephen F (Son of Resident) published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is warm, comfortable, safe and friendly. Like one big happy family nothing is too much trouble and good. Communication with everyone. Altogether one very excellent home.
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Review from VM (Niece of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle has been a resident of Lucton House for 5 and a half years and in that time his health care has been well attended, his general care very good and he is happy.
Activities are held on a daily basis for those who want to take part.
It is a happy place to visit.
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Review from Lynne C (Daughter of Resident) published on 21 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into Lucton House following a series of hospital visits. When she had returned to her flat each time she was unable to cope at home even with a care package and became frightened to be at home. Since moving into Lucton House her health has improved tremendously and she has regained her
confidence in herself. She is looked after extremely well by the staff. The manager is superb. She is approachable and will go out of her way to make sure that any requests are dealt with as soon as possible even if it means dealing with it personally. My mother feels safe, well cared for and happy since she moved in and her health has improved.
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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Lucton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Lucton House is calculated as follows: ( (327 Excellents x 5) + (65 Goods x 4) + (27 Satisfactorys x 3) ) ÷ 419 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lucton House is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Teresa

Teresa Dukes

Job Title: Acting Care Home Manager

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.


She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lucton House to verify any information. View our terms and conditions. Lucton House has an Enhanced Service - more info.