
Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)

The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)

The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)

Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)

The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)

The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.
Unlike many other care homes, Lucton House...
Care Provided by Lucton House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Lucton House for full pricing details and T&Cs.
Contact Lucton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Teresa Dukes (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (27)
Parking
- 12 parking space available
Lucton House Reviews (126)
Lucton House has a Review Score of 9.7 (9.657) out of 10, based on 39 reviews in the last 2 years.
Over all time Lucton House has 126 reviews.
Very friendly, kind and considerate. Caring and always uphold the dignity to our loved ones.
Fantastic feedback, thank you.
I was so nervous about my Dad going into a permanent care home. However, within days I knew that we had made exactly the right decision and my fears and worries disappeared! My Dad is so well looked after and cared for at Lucton House. He is treated with dignity and as an individual and he has told me he feels safe and happy. There are days now when I can see a glimmer of Dad before dementia and this makes me so happy. Thank you to everyone at Lucton House.
Dear Trudi,
Thank you for your wonderful review.
During a difficult situation of moving my husband from another home, the management at Lucton House has been fantastic.
Hello & Thank you for your feedback. We're very pleased to hear that you believe our service is excellent and glad you found us helpful during a difficult situation.
I have to say that all changes that have been implemented by the management, who have led to a massive improvement to Lucton House. It is a lovely place to visit, all the care staff are very friendly and willing to help with any needs of the residents. I have no concerns, only praise for the Lucton House team.
Dear Susan,
Thank you for your kind review. The change was needed at Lucton House and we are happy you are seeing the difference.
Best wishes.
The welcome into Lucton is genuine from all staff. The choice of food is so appreciated by your residents. I enjoy seeing respect given to my own relative by staff. The approach to residents has sincerity. I have valued the different activities planned for all; difficult with such a mixed group of some able and some disabled. Keep up the good work with care and energy. Thank you.
Thank you for your review. Happy to hear your thoughts on any improvements you can recommend. Best.
In a very short period of time, two weeks to be precise, my mum has become very happy, relaxed and at ease. Mum has dementia and gets confused very quickly especially in surroundings that are unfamiliar, so I had many worries about leaving her to begin with. Mum began to show signs of happiness within a couple of days. The staff are all angels and the management first class, they all show a massive degree of understanding, patience and care. I can't thank them all enough for making mum smile.
Dear William,
Thank you for your kind words. Placing loved ones in care homes is always difficult, but you can rest assured we will try our best to ensure your Mum has a pleasant stay with us at Lucton House.
Best.
The staff are very responsive to requests for care and attention.
The friend I visit has settled very well into this caring environment.
Highly recommended.
Dear Reviewer,
Thank you for your kind words. Your comments are appreciated by the staff at Lucton House.
Overall we are happy with the care received and she is very happy living here. More recently the atmosphere of the home has seemed more positive amongst the staff. One new member has been particularly considerate and caring. The food is always commented on favourably. Room cleanliness could sometimes be better in all areas.
Hi David,
Thank you for taking the time to write a review. I will raise your comments regarding the maintenance of the rooms with the Care Home Manager. Glad to hear you’re happy with our service.
Best
Mum stayed at Lucton House for two years, she thought of it as her home and didn't want to leave but her health deteriorated and required nursing care. The care staff are lovely and often go above and beyond, if mum gets better I would love to bring mum back home to Lucton House.
Dear Karen,
Thank you for your kind review. It was a pleasure looking after your Mum at Lucton, we would gladly welcome her back!
Best.
Mum had a trial week to see if she was ready for a care home. She though the care staff were fabulous, very natural and caring. However, shes's not quite ready for permanent care and is looking forward to being back in her own home, but is well rested and has enjoyed the experience.
Hi Linda,
Thank you for trialling our care home and your kind words. Should the needs of your mum ever change, please feel free to contact the care manager at Lucton House.
My mother has needed a great deal of care since coming here. The staff, without exception, have been caring, attentive and professional. Mother considers it home here and doesn't want to ever leave and as family members, we feel she couldn't get better care anywhere else.
Hi Carole,
Thank you for your kind review. The team at Lucton House are extremely proud of the quality of care they provide.
Happy to discuss any improvement recommendations you may have.
The atmosphere is always warm, homely and upbeat and the staff are all friendly and welcoming. I hope the home will continue to operate in the same way and keep those qualities which makes this care home stand out from so many others.
Hi Carol,
Thank you for your kind review.
My mother has now been in care for the best part of 3 months and the change has been nothing more than amazing. Both my sister in law and I couldn't be more pleased with the care and attention she receives. I have got to know most of the staff and they all go about their tasks in a thorough and professional manner.
Hi Gary,
Thank you for your kind review.
My father spent three weeks in respite at Lucton House. He was not keen to leave his home and not happy to go into respite whilst I was on holiday. It turned out to be a very enjoyable experience for him, the staff and atmosphere of the care home was extremely friendly, could not find fault in anything.
Since my father has been back in his home, he has felt lonely and insecure and is asking for a full-time place in Lucton house. Hopefully, we will be able to fulfil his wishes and he will be able to spend the last years of his life where he is happy and extremely well looked after.
Always feel welcome.
The home never smells unhygienic.
My first impression of Lucton House was very positive. The staff are so friendly and always willing to help. I was most impressed with my mother's living accommodation. The staff do activities on a daily basis and I find they treat the residents with care and compassion. I don't think there could be anywhere else that compares. I'm very happy that my mother is fortunate enough to have been allocated Lucton House. Such a lovely atmosphere and residents are treated really well.
My mother finally began to admit to needing help and company, which we had been aware of for some time. Lucton House was ideal for her as the residents have their own faltlet which means an element of individuality, independence and privacy is maintained whilst the cleaning, washing and cooking responsibility is removed. The staff are very friendly, the food is excellent and after 3 weeks we saw a more relaxed attitude in her. There has been a gentle encouragement to join in activities and gradually this is happening. The staff are very approachable and reassuring so it is easy to discuss any problems which naturally arises as this is as much a new experience for family as well as mum.
My mother is a resident at Lucton House, whenever I visit him I get a warm welcome from all the staff from domestic cleaners to management. Lucton House is warm and friendly. My father is well looked after with good food, kept warm and bathed. Everyone works very hard to keep all the residents happy and entertained. I am happy for my father to be at Lucton House in his final years.
Overall very good quality care, patient and encouraging towards my Mum who has very limited mobility and vascular dementia. Knowing that Mum is safe and well looked after puts my mind at rest. This has relieved the stress I was experiencing when she was living at home without 24-hour care. Most of the staff are pleasant, kind and dedicated to caring for the residents.
The care and service my mother receives is first class. Nothing is too much trouble, the staff are very friendly. The room and home are kept to a very high standard.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (21) & Events (1)
- 28 Aug 2026
Lucton House Care Home in Bournville is proud to announce that it has achieved the Gold Standards Framework (GSF) Quality Hallmark Award, recognising the team’s commitment to delivering high-quality, compassionate...
- 20 Aug 2026
Our lovely residents at Lucton House enjoyed International Beer Day on 7th August 2026 with a trip to our local, independent brewery here in Birmingham, Attic Brew, giving those who...
- 14 Jul 2026
Our wonderful residents and our team at Lucton House came together on Wednesday 17th June to celebrate Father’s Day with a lively afternoon of music, dancing and delicious treats. To...
- 25 Sep 2026Organiser: Lucton House
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Gold Care Homes
- 31 Jan 2024Recipient: Lucton House
- 28 Feb 2020Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Lucton House.
Meet the Team (1)

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.
She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.
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