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Lucton House

8 Long Wood, Bournville, Birmingham, West Midlands B30 1HT
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Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
Lucton House, Birmingham
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
Lucton House, Birmingham
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Lucton House, Birmingham

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.

Unlike many other care homes, Lucton House...  

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Care Provided by Lucton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,200From £1,200

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Lucton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Teresa Dukes (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (27)

Parking

  • 12 parking space available

Lucton House Reviews (126)

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9.7

Lucton House has a Review Score of 9.7 (9.657) out of 10, based on 39 reviews in the last 2 years. Over all time Lucton House has 126 reviews.

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Showing 126 reviews matching selected criteria
Review from Jim L (Friend of Resident) published on 13 August 2024 Submitted via Website
Overall Experience

A care home with very attentive and caring staff who make visitors very welcome. A pleasant garden for residents to enjoy. A lounge for residents to relax in. TVs in each room. Hospitality to visitors.

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Review from Valerie H (Wife of Resident) published on 13 August 2024 Submitted via Postal Card
Overall Experience

My husband is content at Lucton House. Everything possible is done for him. Staff are very supportive.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your review. We're pleased your husband feels content and well supported.

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Review from F T (Resident / Service User) published on 27 June 2024 Submitted via Postal Card
Overall Experience

I came to Lucton House from hospital four months ago, unable to walk and in need of regular medication and visits from district nurses. The transition was kind and welcoming and my care and recovery have remained well-organised. My surroundings have been comfortable and peaceful and all the staff have been kind, helpful and supportive. The garden would benefit from some beautifying - safe paths and flowers for residents to be able to be out and enjoy the green space.

Reply from Teresa, Home Manager at Lucton House

Thank you for your positive feedback about Lucton House. We're delighted to hear that your transition and recovery have been well-supported by our dedicated team.

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Review from Loraine G (Daughter of Resident) published on 18 June 2024 Submitted via Website
Overall Experience

Lucton Care Home is now light and airy, pleasant aroma in reception, the staff are very helpful and caring, and the food looks and smells delicious. Which is lovely for people visiting their loved ones. Thank you.

Reply from Teresa, Home Manager at Lucton House

Thank you for your wonderful feedback about Lucton House Care Home! Your kind words mean a lot to us and will be shared with the team.

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Review from G K (Niece of Resident) published on 15 April 2024 Submitted via Website
Overall Experience

Every time I have come to visit my auntie I have always been impressed at how kind the staff are and how well cared for she is. The staff seem to genuinely care for her and she is always telling me about the lovely activities they have there for residents. On a previous visit, I sat with her for lunch and was also impressed at the communication cards used for displaying food options as they were really helpful. Overall I think this is an amazing place and they have really gone above and beyond, providing opportunity for my Auntie to have a better quality of life.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with our staff and facilities. Your kind words mean a lot to us!

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Review from Rosmary I (Wife of Resident) published on 14 February 2024 Submitted via Website
Overall Experience
Since my husband has moved into Lucton House, I feel he has been very well cared for.

No other comments at this current time.

Reply from Teresa Dukes, Home Manager at Lucton House

Thank you for your positive review! We're committed to providing excellent care for your husband. Kind regards.

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Review from Susan K (Daughter of Resident) published on 7 February 2024 Submitted via Website
Overall Experience
I would like to thank the manager, deputy manager and all the care staff at Lucton House. When you walk through the front door, you are met with friendly faces. The manager's door is always open. My father appears to be very happy there. The food looks great, and I know that my father really enjoys it.

A big thank you to the manager and catering staff.

Reply from Bernadette Cromwell, Head of Marketing at Lucton House

We truly appreciate your thoughtful words and the time you took to share such outstanding feedback with us. Thank you!

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Review from Debbie B (Friend of Resident) published on 12 December 2023 Submitted via Website
Overall Experience

I attended a birthday party for a resident during the month of November and I have to say how impressed I was with Lucton House. The staff were extremely attentive to the needs of the residents and visitors alike. The residents were constantly kept engaged with staff encouraging them to join in the celebrations. The facility was very secure and clean. A lovely buffet was provided for residents and guests alike. I only looked at one room but it was very spacious and had its own kitchen area, bathroom and bedroom. I would absolutely recommend the home.

Reply from Teresa, Home Manager at Lucton House

Thank you so much for sharing your experience of our home. Our team works incredibly hard to ensure our residents' needs are met and we also like to make sure we take the time to enjoy special occasions. Warm regards, Teresa.

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Review from J P (Husband of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

Lucton House is a wonderful care home in a very quiet setting. The home is very secure keeping all the residents safe and sound. Having my own family member go into a home (April 2020) was such a tough decision to be a party to, and to leave a loved one in the hands of other people fills you with a lot of anxiety. However the level of care has been and continues to be brilliant, the staff are always pleasant and cheerful. The residents are always occupied every day with a multitude of activities and treated with the greatest respect by all the staff too. The home is very clean and bright and has great facilities for the residents, such as a pub, gardens and a hairdresser. The resident apartments are pleasant and self-contained, they are always checked on regularly by the staff when not in the communal areas. Finally, the management team, have been excellent. They are always approachable, welcoming on visits and always willing to help or answer queries.

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Review from Danielle B (Granddaughter of Resident) published on 29 September 2023 Submitted via Website
Overall Experience
I cannot recommend this care home enough. From the moment we viewed this home for my grandfather, we knew that it was where we wanted him to be.
My grandfather is 95 years old and was reluctant to move into a care home after so long living independently. However, after two short weeks in the home, he has settled amazingly. He has told us how the staff have looked after him and attended to his needs.
He has described the food as ‘delicious’ and has his own self-contained apartment that he has been able to personalise.
As his family, this is all we could have hoped for in what has been a really difficult decision.
Lucton House is a special place, with special people and I would not hesitate to recommend it for anyone looking for care.

Thank you, your support has meant the world

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Review from Anne J (Daughter of Resident) published on 21 July 2023 Submitted via Website
Overall Experience

Very kind and caring to mom. Always makes our family welcome, mom enjoys having the friendship of the carers and we feel safe knowing Mom is very well looked after. The staff are always respectful of mom's needs and keep us informed of any issues that may arise.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

Thank you very much for your fantastic review of Lucton House. It is our pleasure to care for your mother, and we are so glad you are very happy with the way we are looking after her. We are so delighted to have your mother and your family as part of our Lucton House family, and we look forward to...  

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Review from Pauline D (Daughter of Resident) published on 11 July 2023 Submitted via Website
Overall Experience

Mom is very happy in Lucton House, staff are always helpful and attention to detail. They always have lovely comments to make about Mom and her health is very good considering the dementia she has had.

Reply from Roksana Senanayake, Senior Customer Relations Manager West Midlands at Lucton House
Thank you for your lovely comments about our home and the team. We are pleased to hear your mother is happy at the home. The care and services we deliver as a team to our residents and families are extremely important to us.

Your feedback will be shared with the team.

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Review from Anthony J (Brother-in-law of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience

Very pleased with everything about the home. Can't fault it.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

We appreciate you putting your sister-in-law's care in our hands. Our goal is to make sure your sister-in-law has everything she needs to enjoy her time with us to the fullest. Your 5-star rating means a lot to us. In our care, she will always be happy and secure.

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Review from Vass C (Friend of Resident) published on 22 March 2023 Submitted via Website
Overall Experience

My elderly friend of 20 years, recently moved to Lucton House. I was really worried when I first learned that he was going into a home. From my first visit, I began to feel at ease and since then I have visited numerous times and have been overwhelmed by the improvement in him as a result of the exceptional care he has received. All the staff are wonderful, very friendly, helpful and kind. Lucton House is exceptionally clean. The staff always make me feel welcome when I visit. I was fortunate to visit on Valentine's Day when they had arranged for a singer to come in, everyone thoroughly enjoyed themselves. I wouldn’t hesitate to highly recommend this care home to other people.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

We appreciate you taking the time to write such a wonderful review of our home. Your compliments about Lucton House and how well your friend is settling here are much appreciated. It is wonderful to hear that we are succeeded in making this a home away from home for all of our residents. I will let the entire team know about your kind words.

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Review from Colin A (Partner of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

All members of staff are patient and helpful to all residents, from early morning to late at night, security is excellent as with the care and protection from all members of staff including office staff, I will give you a full 100% for the dedication.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Thank you for taking the time to write this review. It's great to know that you are happy with your partner's care at Lucton House and that the staff are patient and helpful. I will pass your kind words on to the care home manager and the team, as I'm sure they'll be pleased to read your review.

Best wishes.

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Review from Susan C (Daughter of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

I moved my dad up to Lucton House from London, where he had been living on his own. I could not believe the difference in him after just two weeks there. He is happy, has put on weight, looks healthier and has even been up dancing. The staff there are all lovely, caring and helpful. The care he receives is brilliant. The food is lovely and there is plenty of it. I can honestly say that moving my dad to Lucton House was the best thing I did. Thank you everyone at Lucton House for the loving care you show my dad.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Thank you very much for your fantastic review of Lucton House. It is our pleasure to care for your father, and we are so glad you are very happy with the way we are looking after him. We are so delighted to have you both as part of our Lucton House family. We shall ensure all the Lucton House team sees your wonderful words of appreciation to them.

Best Wishes.

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Review from Jules L (Niece of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

Absolutely amazing place! So very pleased with the care and attention my uncle is receiving. The staff are friendly towards all residents and having a chat with them about nothing, in particular, is never too much trouble. Every aspect of my uncle's care and needs are not only dealt with promptly but documented. The accommodation is spacious and homely, and I love the fact that he can have his own belongings there to help him feel more settled. I have no concerns or worries when I leave him, and all residents are clean and well attended to. I would 100% recommend this place.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Thank you for taking the time to write this review. It's great to know that you are happy with your uncle's care at Lucton House and that the staff are friendly and caring. I will pass your kind words on to the care home manager and the team, as I'm sure they'll be pleased to read your review.

Best wishes.

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Review from Julie H (Daughter of Resident) published on 26 January 2023 Submitted via Website
Overall Experience
My mother has received the best possible care since moving in, in October 2022.
All staff, including management, are extremely helpful, and nothing is too much trouble.

Residents also appear to look out for one another when in the communal rooms.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Thank you for taking the time to write this review.
We are pleased Mum has settled so well and is enjoying the company. We strive to maintain high standards at all times, and all feedback is valuable to help us achieve this.

Our aim is to continue to offer this standard to all our residents, and...  

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Review from E L (Resident / Service User) published on 13 January 2023 Submitted via Website
Overall Experience

The management team is careful when they are choosing their staff members. The staff are caring and friendly. I love my flat, it has a lovely little kitchen and a shower room. I get to have my privacy and I have my own key to lock the door when I want.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

We are so pleased to hear how much you are enjoying your stay with us and the flat is to your liking, we shall share your positive comments with the rest of our wonderful team.

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Review from Toni H (Niece of Resident) published on 9 January 2023 Submitted via Website
Overall Experience
We moved our auntie here as we were not happy with the care she was receiving at her previous residential home.
Lucton House is lovely; we can not fault it.

Beautiful home with beautiful rooms and all the staff seem really nice and caring.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Dear Toni, thank you for taking the time to review Lucton House. We are delighted to hear that your aunty is happy/settled living in the loving care community that we create, giving you and your family the peace of mind you deserve. I will be sure to pass on your kind words to the rest of the staff team.

Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.

News (21) & Events (1)

News
  • 28 Aug 2026

    Lucton House Care Home in Bournville is proud to announce that it has achieved the Gold Standards Framework (GSF) Quality Hallmark Award, recognising the team’s commitment to delivering high-quality, compassionate...

  • 20 Aug 2026

    Our lovely residents at Lucton House enjoyed International Beer Day on 7th August 2026 with a trip to our local, independent brewery here in Birmingham, Attic Brew, giving those who...

  • 14 Jul 2026

    Our wonderful residents and our team at Lucton House came together on Wednesday 17th June to celebrate Father’s Day with a lively afternoon of music, dancing and delicious treats. To...

Upcoming Events
  • 25 Sep 2026Organiser: Lucton House

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 31 Jan 2024Recipient: Lucton House
  • 28 Feb 2020Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Lucton House.

Meet the Team (1)

Teresa Dukes
Teresa DukesJob Title Care Home ManagerJoined 2023

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.

She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

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