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Lucton House

8 Long Wood, Bournville, Birmingham, West Midlands B30 1HT
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Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
Lucton House, Birmingham
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
Lucton House, Birmingham
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Lucton House, Birmingham

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.

Unlike many other care homes, Lucton House...  

Care Provided by Lucton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,400£1,500 - £1,600
Residential Dementia Care£1,300 - £1,400£1,500 - £1,600

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Lucton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Teresa Dukes(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (27)

Parking

  • 12 parking space available

Lucton House Reviews (118)

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9.7

Lucton House has a Review Score of 9.7 (9.689) out of 10, based on 34 reviews in the last 2 years. Over all time Lucton House has 118 reviews.

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Showing 118 reviews matching selected criteria
Review from J P (Husband of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

Lucton House is a wonderful care home in a very quiet setting. The home is very secure keeping all the residents safe and sound. Having my own family member go into a home (April 2020) was such a tough decision to be a party to, and to leave a loved one in the hands of other people fills you with a lot of anxiety. However the level of care has been and continues to be brilliant, the staff are always pleasant and cheerful. The residents are always occupied every day with a multitude of activities and treated with the greatest respect by all the staff too. The home is very clean and bright and has great facilities for the residents, such as a pub, gardens and a hairdresser. The resident apartments are pleasant and self-contained, they are always checked on regularly by the staff when not in the communal areas. Finally, the management team, have been excellent. They are always approachable, welcoming on visits and always willing to help or answer queries.

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Review from Danielle B (Granddaughter of Resident) published on 29 September 2023 Submitted via Website
Overall Experience
I cannot recommend this care home enough. From the moment we viewed this home for my grandfather, we knew that it was where we wanted him to be.
My grandfather is 95 years old and was reluctant to move into a care home after so long living independently. However, after two short weeks in the home, he has settled amazingly. He has told us how the staff have looked after him and attended to his needs.
He has described the food as ‘delicious’ and has his own self-contained apartment that he has been able to personalise.
As his family, this is all we could have hoped for in what has been a really difficult decision.
Lucton House is a special place, with special people and I would not hesitate to recommend it for anyone looking for care.

Thank you, your support has meant the world

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Review from Anne J (Daughter of Resident) published on 21 July 2023 Submitted via Website
Overall Experience

Very kind and caring to mom. Always makes our family welcome, mom enjoys having the friendship of the carers and we feel safe knowing Mom is very well looked after. The staff are always respectful of mom's needs and keep us informed of any issues that may arise.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

Thank you very much for your fantastic review of Lucton House. It is our pleasure to care for your mother, and we are so glad you are very happy with the way we are looking after her. We are so delighted to have your mother and your family as part of our Lucton House family, and we look forward to...  

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Review from Pauline D (Daughter of Resident) published on 11 July 2023 Submitted via Website
Overall Experience

Mom is very happy in Lucton House, staff are always helpful and attention to detail. They always have lovely comments to make about Mom and her health is very good considering the dementia she has had.

Reply from Roksana Senanayake, Senior Customer Relations Manager West Midlands at Lucton House
Thank you for your lovely comments about our home and the team. We are pleased to hear your mother is happy at the home. The care and services we deliver as a team to our residents and families are extremely important to us.

Your feedback will be shared with the team.

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Review from Anthony J (Brother-in-law of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience

Very pleased with everything about the home. Can't fault it.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

We appreciate you putting your sister-in-law's care in our hands. Our goal is to make sure your sister-in-law has everything she needs to enjoy her time with us to the fullest. Your 5-star rating means a lot to us. In our care, she will always be happy and secure.

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Review from Vass C (Friend of Resident) published on 22 March 2023 Submitted via Website
Overall Experience

My elderly friend of 20 years, recently moved to Lucton House. I was really worried when I first learned that he was going into a home. From my first visit, I began to feel at ease and since then I have visited numerous times and have been overwhelmed by the improvement in him as a result of the exceptional care he has received. All the staff are wonderful, very friendly, helpful and kind. Lucton House is exceptionally clean. The staff always make me feel welcome when I visit. I was fortunate to visit on Valentine's Day when they had arranged for a singer to come in, everyone thoroughly enjoyed themselves. I wouldn’t hesitate to highly recommend this care home to other people.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

We appreciate you taking the time to write such a wonderful review of our home. Your compliments about Lucton House and how well your friend is settling here are much appreciated. It is wonderful to hear that we are succeeded in making this a home away from home for all of our residents. I will let the entire team know about your kind words.

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Review from Colin A (Partner of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

All members of staff are patient and helpful to all residents, from early morning to late at night, security is excellent as with the care and protection from all members of staff including office staff, I will give you a full 100% for the dedication.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Thank you for taking the time to write this review. It's great to know that you are happy with your partner's care at Lucton House and that the staff are patient and helpful. I will pass your kind words on to the care home manager and the team, as I'm sure they'll be pleased to read your review.

Best wishes.

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Review from Susan C (Daughter of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

I moved my dad up to Lucton House from London, where he had been living on his own. I could not believe the difference in him after just two weeks there. He is happy, has put on weight, looks healthier and has even been up dancing. The staff there are all lovely, caring and helpful. The care he receives is brilliant. The food is lovely and there is plenty of it. I can honestly say that moving my dad to Lucton House was the best thing I did. Thank you everyone at Lucton House for the loving care you show my dad.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Thank you very much for your fantastic review of Lucton House. It is our pleasure to care for your father, and we are so glad you are very happy with the way we are looking after him. We are so delighted to have you both as part of our Lucton House family. We shall ensure all the Lucton House team sees your wonderful words of appreciation to them.

Best Wishes.

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Review from Jules L (Niece of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

Absolutely amazing place! So very pleased with the care and attention my uncle is receiving. The staff are friendly towards all residents and having a chat with them about nothing, in particular, is never too much trouble. Every aspect of my uncle's care and needs are not only dealt with promptly but documented. The accommodation is spacious and homely, and I love the fact that he can have his own belongings there to help him feel more settled. I have no concerns or worries when I leave him, and all residents are clean and well attended to. I would 100% recommend this place.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Thank you for taking the time to write this review. It's great to know that you are happy with your uncle's care at Lucton House and that the staff are friendly and caring. I will pass your kind words on to the care home manager and the team, as I'm sure they'll be pleased to read your review.

Best wishes.

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Review from Julie H (Daughter of Resident) published on 26 January 2023 Submitted via Website
Overall Experience
My mother has received the best possible care since moving in, in October 2022.
All staff, including management, are extremely helpful, and nothing is too much trouble.

Residents also appear to look out for one another when in the communal rooms.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Thank you for taking the time to write this review.
We are pleased Mum has settled so well and is enjoying the company. We strive to maintain high standards at all times, and all feedback is valuable to help us achieve this.

Our aim is to continue to offer this standard to all our residents, and...  

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Review from E L (Resident / Service User) published on 13 January 2023 Submitted via Website
Overall Experience

The management team is careful when they are choosing their staff members. The staff are caring and friendly. I love my flat, it has a lovely little kitchen and a shower room. I get to have my privacy and I have my own key to lock the door when I want.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

We are so pleased to hear how much you are enjoying your stay with us and the flat is to your liking, we shall share your positive comments with the rest of our wonderful team.

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Review from Toni H (Niece of Resident) published on 9 January 2023 Submitted via Website
Overall Experience
We moved our auntie here as we were not happy with the care she was receiving at her previous residential home.
Lucton House is lovely; we can not fault it.

Beautiful home with beautiful rooms and all the staff seem really nice and caring.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Dear Toni, thank you for taking the time to review Lucton House. We are delighted to hear that your aunty is happy/settled living in the loving care community that we create, giving you and your family the peace of mind you deserve. I will be sure to pass on your kind words to the rest of the staff team.

Best wishes.

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Review from Cornell G (Grandson of Resident) published on 15 December 2022 Submitted via Website
Overall Experience

Very professional staff, always on hand, polite and helpful. Nice comfortable environment. Good size dining area and well-maintained rooms. Would definitely recommend this care home. Was advised from start to finish how everything would work. Was all done very smoothly and in a timely manner.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Dear Cornell,

Thank you so much for your fantastic feedback about Lucton House. It is our pleasure to care for your Grandfather and provide him with a level of support to help him live his best life with us. We really appreciate your kind comments about our wonderful team and our beautiful care...  

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Review from Martin C (Son of Resident) published on 12 December 2022 Submitted via Website
Overall Experience
My father was transferred from his local hospital in London to Lucton House care home. The transfer was traumatic for my father but the care, patience and professionalism with which all the members of the care home team engaged with my father was key to enabling him to come to terms with the move. I would like to particularly mention the senior staff, directors and nursing, that spent time reassuring me as they made their way through the process. Their ability to spot my concerns apparently before I could even articulate them and reassure me was invaluable and evidence of the team's experience and professionalism yet again.

Thanks.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

Thank you so much for trusting us with your father's care, we understand just how difficult the decision process regarding care can be. I will pass this on to the team who I know will appreciate the recognition for their hard work. It is a pleasure to have your father at Lucton House and for the support you give.

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Review from Lynette H (Daughter of Resident) published on 21 November 2022 Submitted via Website
Overall Experience

All members of staff are very polite and friendly. Even the service users are really nice and friendly too. Mom has a good few friends in Lucton House and has only been residing there for a month. Mom loves where she is as there's so much to do and different people to talk to. Mom has her hair done every Friday (Mom loves looking nice ). Mom has also had her feet pedicured. So grateful to you Lucton House for taking excellent care of my Mom.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

Thank you so much for taking the time to leave us such a lovely review, we really appreciate your comments and are so pleased that you feel so comfortable with your Mother here with us. Fridays are everyone's favorite day as we have the hairdresser coming in and there's fish and chips. I will share your comments with the team. Thank you again from all the staff here at Lucton House.

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Review from K T (Resident / Service User) published on 27 September 2022 Submitted via Website
Overall Experience
I have been living at Lucton House for the last ten years. They have been very good to me and they keep me content. I have asked for the flooring to be changed as I did not like the carpet anymore, they have put me very nice and bright flooring down and I am very thankful. The food at Luton House is very good and delicious, they always listen to our feedback and what we want.

I like living at Lucton House and it is home from home.

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Review from S W (Son of Resident) published on 1 June 2022 Submitted via Website
Overall Experience

We are very pleased with the way that mum is cared for by the home's staff. She has been there for a year and is well settled. Any time she has had an issue (only ever minor) it has been dealt with quickly and to mum's satisfaction. Her needs and limitations are so well known by the staff that they take every opportunity to ensure she is provided with what she likes and is made to feel that she can take part in activities. We are so pleased that mum made the decision to move to Lucton.

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Review from Debbie B (Daughter of Resident) published on 3 February 2022 Submitted via Website
Overall Experience

We're delighted with the care being provided for mum at Lucton House. The staff could not be more helpful and are extremely kind. Mum has settled in well since arriving in late December. The management team are professional, hard-working, and friendly, which sets the tone for the warm and supportive environment which is fostered there. It's obvious to me, having watched the managers and carers interact with residents, that they genuinely care about and have a strong bond with the people who live there. It’s lovely to see, making the decision to move mum to residential care so much easier. Mum has her own flat, with lounge, kitchen, and bedroom, which is clean, spacious, and relaxing. The facilities are excellent: there’s a dining room, lounge, hairdressing salon, and bar, with activities every day. Mum’s loving the food, despite eating little at home! When I say goodbye, it’s like leaving her with family. What greater compliment can you pay a care home? Thanks, Lucton House, for everything!

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Review from Margaret H (Wife of Resident) published on 6 October 2021 Submitted via Postal Card
Overall Experience

On the whole very pleased. A bit disappointed with the nursing as my husband came home and his catheter was not in correctly, and he was in a great deal of pain until it was corrected by our nurse.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for taking the time out to leave a review. We are sorry to hear that your husband experienced discomfort upon returning home. We are aware of this situation and have contacted the management of the district nurses as they had provided the nursing care for your husband. We will now ensure...  

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Review from Lorraine W (Daughter of Resident) published on 1 October 2021 Submitted via Postal Card
Overall Experience

On collecting my mum after 2 weeks respite, she's like a new woman. I'm over the moon with the care she has received and how well she looks.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (1)

News
  • 14 Jul 2026

    Our wonderful residents and our team at Lucton House came together on Wednesday 17th June to celebrate Father’s Day with a lively afternoon of music, dancing and delicious treats. To...

  • 10 Jul 2026

    Everyone at Lucton House recently came together to mark VE Day with a lively and meaningful celebration, giving our wonderful residents and team a chance to reflect, remember and enjoy...

  • 10 Jul 2026

    At Lucton House Care Home, we’re always looking for ways to make a positive difference, not only within our home, but across our local community too. That’s why we’re delighted...

Upcoming Events
  • 22 Aug 2026Organiser: Lucton House

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 31 Jan 2024Recipient: Lucton House
  • 28 Feb 2020Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Lucton House.

Meet the Team (1)

Teresa Dukes
Teresa DukesJob Title:Acting Care Home Manager

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.

She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lucton House to verify any information. View our terms and conditions. Lucton House has an Enhanced Service -more info.