Lucton House

However on-site finance very good and helpful.

A care home with very attentive and caring staff who make visitors very welcome. A pleasant garden for residents to enjoy. A lounge for residents to relax in. TVs in each room. Hospitality to visitors.

My husband is content at Lucton House. Everything possible is done for him. Staff are very supportive.

I came to Lucton House from hospital four months ago, unable to walk and in need of regular medication and visits from district nurses. The transition was kind and welcoming and my care and recovery have remained well-organised. My surroundings have been comfortable and peaceful and all the staff have been kind, helpful and supportive. The garden would benefit from some beautifying - safe paths and flowers for residents to be able to be out and enjoy the green space.

Lucton Care Home is now light and airy, pleasant aroma in reception, the staff are very helpful and caring, and the food looks and smells delicious. Which is lovely for people visiting their loved ones. Thank you.

Every time I have come to visit my auntie I have always been impressed at how kind the staff are and how well cared for she is. The staff seem to genuinely care for her and she is always telling me about the lovely activities they have there for residents. On a previous visit, I sat with her for lunch and was also impressed at the communication cards used for displaying food options as they were really helpful. Overall I think this is an amazing place and they have really gone above and beyond, providing opportunity for my Auntie to have a better quality of life.

No other comments at this current time.

A big thank you to the manager and catering staff.

I attended a birthday party for a resident during the month of November and I have to say how impressed I was with Lucton House. The staff were extremely attentive to the needs of the residents and visitors alike. The residents were constantly kept engaged with staff encouraging them to join in the celebrations. The facility was very secure and clean. A lovely buffet was provided for residents and guests alike. I only looked at one room but it was very spacious and had its own kitchen area, bathroom and bedroom. I would absolutely recommend the home.

Lucton House is a wonderful care home in a very quiet setting. The home is very secure keeping all the residents safe and sound. Having my own family member go into a home (April 2020) was such a tough decision to be a party to, and to leave a loved one in the hands of other people fills you with a lot of anxiety. However the level of care has been and continues to be brilliant, the staff are always pleasant and cheerful. The residents are always occupied every day with a multitude of activities and treated with the greatest respect by all the staff too. The home is very clean and bright and has great facilities for the residents, such as a pub, gardens and a hairdresser. The resident apartments are pleasant and self-contained, they are always checked on regularly by the staff when not in the communal areas. Finally, the management team, have been excellent. They are always approachable, welcoming on visits and always willing to help or answer queries.

Thank you, your support has meant the world

Very kind and caring to mom. Always makes our family welcome, mom enjoys having the friendship of the carers and we feel safe knowing Mom is very well looked after. The staff are always respectful of mom's needs and keep us informed of any issues that may arise.

Mom is very happy in Lucton House, staff are always helpful and attention to detail. They always have lovely comments to make about Mom and her health is very good considering the dementia she has had.

Very pleased with everything about the home. Can't fault it.

My elderly friend of 20 years, recently moved to Lucton House. I was really worried when I first learned that he was going into a home. From my first visit, I began to feel at ease and since then I have visited numerous times and have been overwhelmed by the improvement in him as a result of the exceptional care he has received. All the staff are wonderful, very friendly, helpful and kind. Lucton House is exceptionally clean. The staff always make me feel welcome when I visit. I was fortunate to visit on Valentine's Day when they had arranged for a singer to come in, everyone thoroughly enjoyed themselves. I wouldn’t hesitate to highly recommend this care home to other people.

All members of staff are patient and helpful to all residents, from early morning to late at night, security is excellent as with the care and protection from all members of staff including office staff, I will give you a full 100% for the dedication.

I moved my dad up to Lucton House from London, where he had been living on his own. I could not believe the difference in him after just two weeks there. He is happy, has put on weight, looks healthier and has even been up dancing. The staff there are all lovely, caring and helpful. The care he receives is brilliant. The food is lovely and there is plenty of it. I can honestly say that moving my dad to Lucton House was the best thing I did. Thank you everyone at Lucton House for the loving care you show my dad.

Absolutely amazing place! So very pleased with the care and attention my uncle is receiving. The staff are friendly towards all residents and having a chat with them about nothing, in particular, is never too much trouble. Every aspect of my uncle's care and needs are not only dealt with promptly but documented. The accommodation is spacious and homely, and I love the fact that he can have his own belongings there to help him feel more settled. I have no concerns or worries when I leave him, and all residents are clean and well attended to. I would 100% recommend this place.

Residents also appear to look out for one another when in the communal rooms.

The management team is careful when they are choosing their staff members. The staff are caring and friendly. I love my flat, it has a lovely little kitchen and a shower room. I get to have my privacy and I have my own key to lock the door when I want.