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Lucton House

8 Long Wood, Bournville, Birmingham, West Midlands B30 1HT
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Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
Lucton House, Birmingham
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
Lucton House, Birmingham
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Lucton House, Birmingham

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.

Unlike many other care homes, Lucton House...  

Care Provided by Lucton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,400£1,500 - £1,600
Residential Dementia Care£1,300 - £1,400£1,500 - £1,600

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Lucton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Teresa Dukes(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (27)

Parking

  • 12 parking space available

Lucton House Reviews (118)

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9.7

Lucton House has a Review Score of 9.7 (9.689) out of 10, based on 34 reviews in the last 2 years. Over all time Lucton House has 118 reviews.

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Showing 118 reviews matching selected criteria
Review from Terry W (Son-in-law of Resident) published on 24 June 2019 Submitted via Postal Card
Overall Experience

My father in law has been looked after very well, even in sometimes very trying circumstances (he can be difficult at times).

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

We're glad that Dad is settling well at the home. Thank you for your kind comment - Best Regards

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Review from Sandra M (Daughter of Resident) published on 24 June 2019 Submitted via Postal Card
Overall Experience
My Mom is very happy at Lucton House.
Thank you all for taking such excellent care of her.

You are all wonderful, caring people.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Excellent, it is a pleasure. Thank you for your kind review - Best regards

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Review from Julie Z (Daughter of Resident) published on 24 June 2019 Submitted via Postal Card
Overall Experience
My mom has been a resident at Lucton House for almost 2 years, during this time many changes have been implemented which are having a positive impact on the home and residents.
The change in management has made a massive improvement in the overall running of the home.
The majority of staff are extremely friendly and caring, they treat my mom with kindness and dignity at all times.
They do a fabulous job which I appreciate can be both difficult and challenging at times.
I would like to thank them for making mom smile and for taking the time to make her feel special.

It is rewarding to see her face light up.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Wonderful comment, I'm really glad the new management has exceeded yours and your mother's expectations. Thank you for your kind comment. The staff should all be very proud. Best regards.

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Review from Vickie G (Daughter of Resident) published on 6 March 2019 Submitted via Postal Card
Overall Experience

Since moving into Lucton House we seem to have more of Mum back to her normal self as much as she can be. Lucton House is a very safe, happy and comfortable place for our loved ones to be. Food and accommodation is amazing and the staff are absolutely fabulous. I'll put my name on the list now!

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Great review! Thank you - Kind regards.

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Review from Lynn C (Daughter-in-law of Resident) published on 20 February 2019 Submitted via Postal Card
Overall Experience

I cannot fault the care my mother in law receives. Everyone is so friendly and nothing is too much trouble. Personally, I think the care has improved significantly over the last 6 months. I shall be booking my place.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Wonderful! Thank you for your review.

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Review from Jenny K (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience
Friendly, caring, treated with dignity throughout the home/staff.

Interaction is first class.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Thank you for your kind comments.

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Review from Kathleen M (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Lucton House has a lovely, homely feel. The staff are always pleasant, always keep me informed if anything is wrong with Mom. Great food, good activities programme. Although my mom likes to stay in her flat, everyone knows her very well.

I feel Mom is well looked after, and I leave knowing she is being well cared for and safe. Lovely room.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Thank you for your kind comments.

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Review from H K (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Everyone in the home seems very happy. There is always a lovely friendly atmosphere when we go to visit. The staff are very caring and helpful.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Thank you for your feedback.

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Review from S W (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Staff are friendly and welcoming on arrival. They speak compassionately to the residents and do a good job in what can be difficult and upsetting circumstances. Unfortunately, there have been occasions when Mum's belongings have gone missing and not recovered - glasses, clothing, towels (all labelled), however, we do realise that this can happen in all care homes.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Thank you for your feedback, it is appreciated. We advise not only to contact management but also the key-carer, just in case the belongings can be recovered and we are sorry for the inconvenience.

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Review from Allison F (Granddaughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

I would recommend Lucton House to any of my family that need care. The staff are great and do their best to keep the residents happy. I would be happy to live here myself so save me a place!

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Thank you for your very kind feedback, it is much appreciated.

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Review from Pamela O (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Mom has been a resident at Lucton House for about 18 months and she is very happy here, so if she is happy then we, her family, are happy too. There is always plenty of entertainment going on at the home, and bingo is Mom's favourite pastime.

The carers are kind and helpful and is a well-run home.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Fantastic, we are really glad to hear. If you have any ideas or concerns we would love to know. Please keep in touch with management.

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Review from Christine C (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

My mom feels happy and content here. She is well cared for by all the staff. They are very approachable and helpful. I am satisfied with the care she receives.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Great Christine, thank you for your excellent feedback. we're glad that you and your mother are happy with the service that we provide.

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Review from J M (Great-grandson of Resident) published on 18 February 2019 Submitted via Postal Card
Overall Experience

Very friendly, kind and considerate. Caring and always uphold the dignity to our loved ones.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Fantastic feedback, thank you.

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Review from Trudi H (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience

I was so nervous about my Dad going into a permanent care home. However, within days I knew that we had made exactly the right decision and my fears and worries disappeared! My Dad is so well looked after and cared for at Lucton House. He is treated with dignity and as an individual and he has told me he feels safe and happy. There are days now when I can see a glimmer of Dad before dementia and this makes me so happy. Thank you to everyone at Lucton House.

Reply from Dalbir Jangra, Head of Marketing and Communications at Lucton House

Dear Trudi,

Thank you for your wonderful review.

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Review from Joan R (Wife of Resident) published on 13 December 2018 Submitted via Postal Card
Overall Experience
Everyone is very supportive including management.

During a difficult situation of moving my husband from another home, the management at Lucton House has been fantastic.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Hello & Thank you for your feedback. We're very pleased to hear that you believe our service is excellent and glad you found us helpful during a difficult situation.

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Review from Susan E (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card
Overall Experience

I have to say that all changes that have been implemented by the management, who have led to a massive improvement to Lucton House. It is a lovely place to visit, all the care staff are very friendly and willing to help with any needs of the residents. I have no concerns, only praise for the Lucton House team.

Reply from Dalbir Jangra, Head of Marketing and Communications at Lucton House

Dear Susan,

Thank you for your kind review. The change was needed at Lucton House and we are happy you are seeing the difference.

Best wishes.

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Review from T M (Relative of Resident) published on 16 July 2018 Submitted via Postal Card
Overall Experience

The welcome into Lucton is genuine from all staff. The choice of food is so appreciated by your residents. I enjoy seeing respect given to my own relative by staff. The approach to residents has sincerity. I have valued the different activities planned for all; difficult with such a mixed group of some able and some disabled. Keep up the good work with care and energy. Thank you.

Reply from Dalbir Jangra, Head of Marketing and Communications at Lucton House

Thank you for your review. Happy to hear your thoughts on any improvements you can recommend. Best.

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No Rating
Review from William H (Son of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience

In a very short period of time, two weeks to be precise, my mum has become very happy, relaxed and at ease. Mum has dementia and gets confused very quickly especially in surroundings that are unfamiliar, so I had many worries about leaving her to begin with. Mum began to show signs of happiness within a couple of days. The staff are all angels and the management first class, they all show a massive degree of understanding, patience and care. I can't thank them all enough for making mum smile.

Reply from Alek Radko, Customer Relationship Manager at Lucton House

Dear William,

Thank you for your kind words. Placing loved ones in care homes is always difficult, but you can rest assured we will try our best to ensure your Mum has a pleasant stay with us at Lucton House.

Best.

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Review from J W (Friend of Resident) published on 18 April 2018 Submitted via Postal Card
Overall Experience
Since visiting a friend in Lucton House I have found all the staff very friendly and helpful.
The staff are very responsive to requests for care and attention.
The friend I visit has settled very well into this caring environment.

Highly recommended.

Reply from Dalbir Jangra, Head of Marketing and Communications at Lucton House

Dear Reviewer,

Thank you for your kind words. Your comments are appreciated by the staff at Lucton House.

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Review from David S (Son of Resident) published on 18 April 2018 Submitted via Postal Card
Overall Experience

Overall we are happy with the care received and she is very happy living here. More recently the atmosphere of the home has seemed more positive amongst the staff. One new member has been particularly considerate and caring. The food is always commented on favourably. Room cleanliness could sometimes be better in all areas.

Reply from Dalbir Jangra, Head of Marketing and Communications at Lucton House

Hi David,

Thank you for taking the time to write a review. I will raise your comments regarding the maintenance of the rooms with the Care Home Manager. Glad to hear you’re happy with our service.

Best

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (1)

News
  • 14 Jul 2026

    Our wonderful residents and our team at Lucton House came together on Wednesday 17th June to celebrate Father’s Day with a lively afternoon of music, dancing and delicious treats. To...

  • 10 Jul 2026

    Everyone at Lucton House recently came together to mark VE Day with a lively and meaningful celebration, giving our wonderful residents and team a chance to reflect, remember and enjoy...

  • 10 Jul 2026

    At Lucton House Care Home, we’re always looking for ways to make a positive difference, not only within our home, but across our local community too. That’s why we’re delighted...

Upcoming Events
  • 22 Aug 2026Organiser: Lucton House

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 31 Jan 2024Recipient: Lucton House
  • 28 Feb 2020Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Lucton House.

Meet the Team (1)

Teresa Dukes
Teresa DukesJob Title:Acting Care Home Manager

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.

She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lucton House to verify any information. View our terms and conditions. Lucton House has an Enhanced Service -more info.