Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.
Unlike many other care homes, Lucton House...
Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.
Unlike many other care homes, Lucton House offers the comfort and privacy of forty-nine self-contained flats featuring a lounge area, a bath or shower room, a stylish bedroom and a small kitchenette, although all meals are catered for by the talented chef and kitchen team.
Residents also benefit from a wide range of daily activities and social events, organised by a dedicated activities coordinator ensuring that each day has plenty to keep your mind and body busy.
Staff at Lucton House are kind and caring, but above all, dedicated. Many of the Lucton House team have worked there for a number of years, providing the reassurance of continuity of care and the opportunity for their residents to truly get to know those around them.
Part of the award-winning Gold Care Homes group, Lucton House offers the best of care, in an environment that feels like home. If you are considering care for yourself or a loved one, call the Home Manager, who will be pleased to support you.
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Care Provided by Lucton House
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Dementia Residential Care
For a maximum of 51 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care
Accreditations
Gold Standards Framework (GSF)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Stairlift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,200
From £1,200
Residential Dementia Care
From £1,200
From £1,200
Contact Lucton House to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Lucton House for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of Lucton HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)Please do visit our home so that we can chat in person with you about the type of care and support your loved one needs, as well as allowing us the opportunity to show you everything our home has to offer.
Remote Tours of Lucton HouseUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 5:00 PM)It is always better to visit in person so that you can get a real feel for our home and the care we provide. If however, you are unable to visit in person, we will be delighted to accommodate an alternative solution such as a meeting with you by video conference.
Review from S S (Daughter of Resident) published on 30 July 2020 Submitted via Postal Review Card•
Overall Experience
Have been very impressed with mom's care during the lockdown which continues now we can visit weekly. Fortunately, my mother seems ignorant to the circumstances at times and is happy most times we visit. Keep up the good work.
Have been very impressed with mom's care during the lockdown which continues now we can visit weekly. Fortunately, my mother seems ignorant to the circumstances at times and is happy most times we visit. Keep up the good work.
↩Reply from Alison Foreman, Director of Sales and Marketing at Lucton House
Thank you for your review and your thanks, both are much appreciated. Kind regards.
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Review from R B (Son of Resident) published on 27 January 2020 Submitted via Postal Review Card•
Overall Experience
The staff are very nice to mom and good to my family and keep mom safe.
The staff are very nice to mom and good to my family and keep mom safe.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Lovely review, thank you, we appreciate the time taken to voice your opinion about our care home - it is much appreciated.
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Review from Shelia R (Niece of Resident) published on 27 January 2020 Submitted via Postal Review Card•
Overall Experience
My aunt is well cared for at Lucton House, in both physical and mental health way. She recently had to spend a few days in hospital following her fall and the welcome she received upon her return from both the manager and assistant manager made her feel wanted.
Like many care homes, staffing can...
My aunt is well cared for at Lucton House, in both physical and mental health way. She recently had to spend a few days in hospital following her fall and the welcome she received upon her return from both the manager and assistant manager made her feel wanted.
Like many care homes, staffing can fluctuate and I know she has felt that a certain member of staff's move to another care home has left her a little bereft as she had a good relationship with him.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Hi Shelia, it can be like that when you start to develop a strong bond with the staff members, even so, we're happy that she is enjoying her time with us - Best regards.
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Review from Janet W (Wife of Resident) published on 27 January 2020 Submitted via Postal Review Card•
Overall Experience
Very welcoming, all staff and management embrace you an make you feel at ease and are very caring to all. As a visitor, they are so friendly and will do anything to help.
Very welcoming, all staff and management embrace you an make you feel at ease and are very caring to all. As a visitor, they are so friendly and will do anything to help.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Thank you for your kind review, addressing our staff. We appreciate the time taken to review us - it's much appreciated.
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Review from R B (Son of Resident) published on 27 January 2020 Submitted via Postal Review Card•
Overall Experience
On entering the Lucton House I had a good feeling and boy was I right, the carers are fantastic, good and love from all the staff. The welcome I receive is priceless. All well up to date with mom's wellbeing and could not ask for more.
On entering the Lucton House I had a good feeling and boy was I right, the carers are fantastic, good and love from all the staff. The welcome I receive is priceless. All well up to date with mom's wellbeing and could not ask for more.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
What an incredible review, thank you, we truly appreciate your kind feedback - Best regards.
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Review from Denise R (Daughter-in-law of Resident) published on 22 January 2020 Submitted via Postal Review Card•
Overall Experience
Lucton House is a friendly care home with a fantastic atmosphere and fabulous service, its like a home from home. They have made mum feel very welcome and comfortable and always go the extra mile. Mum feels safe and secure as her eyesight is poor and she loves the food. Mum just feels that more...
Lucton House is a friendly care home with a fantastic atmosphere and fabulous service, its like a home from home. They have made mum feel very welcome and comfortable and always go the extra mile. Mum feels safe and secure as her eyesight is poor and she loves the food. Mum just feels that more entertainment could go on but believes this is in place.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Thank you for your excellent and most kind review. We're humbled that you would say 'home from home', as that is exactly how we want everyone to see our care home - Many thanks.
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Review from Karen R (Niece of Resident) published on 6 January 2020 Submitted via Postal Review Card•
Overall Experience
My aunt has been a resident at Lucton House for over 2 years. I am extremely happy with the care she receives. I would highly recommend Lucton House.
My aunt has been a resident at Lucton House for over 2 years. I am extremely happy with the care she receives. I would highly recommend Lucton House.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Hello Karen, we welcome your very kind feedback, many thanks.
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Review from J D (Sister of Resident) published on 12 December 2019 Submitted via Postal Review Card•
Overall Experience
Early days, my sister seems to be safe and happy at Lucton House. The staff are really dedicated and always ready to help with smiles on their faces.
Early days, my sister seems to be safe and happy at Lucton House. The staff are really dedicated and always ready to help with smiles on their faces.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Wonderful, thank you very much for your kind, warm review.
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Review from C H (Wife of Resident) published on 20 August 2019 Submitted via Postal Review Card•
Overall Experience
Have seen a wonderful transformation in my husband. He is far more talkative and seems a changed man. So pleased and hope to bring him for another holiday break in a few months time. Thanks to your wonderful carers.
Have seen a wonderful transformation in my husband. He is far more talkative and seems a changed man. So pleased and hope to bring him for another holiday break in a few months time. Thanks to your wonderful carers.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Wonderful comment, many thanks!
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Review from Terry W (Son-in-law of Resident) published on 24 June 2019 Submitted via Postal Review Card•
Overall Experience
My father in law has been looked after very well, even in sometimes very trying circumstances (he can be difficult at times).
My father in law has been looked after very well, even in sometimes very trying circumstances (he can be difficult at times).
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
We're glad that Dad is settling well at the home. Thank you for your kind comment - Best Regards
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Review from Sandra M (Daughter of Resident) published on 24 June 2019 Submitted via Postal Review Card•
Overall Experience
My Mom is very happy at Lucton House. Thank you all for taking such excellent care of her.
You are all wonderful, caring people.
My Mom is very happy at Lucton House. Thank you all for taking such excellent care of her.
You are all wonderful, caring people.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Excellent, it is a pleasure. Thank you for your kind review - Best regards
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Review from Julie Z (Daughter of Resident) published on 24 June 2019 Submitted via Postal Review Card•
Overall Experience
My mom has been a resident at Lucton House for almost 2 years, during this time many changes have been implemented which are having a positive impact on the home and residents. The change in management has made a massive improvement in the overall running of the home.
The majority of staff are...
My mom has been a resident at Lucton House for almost 2 years, during this time many changes have been implemented which are having a positive impact on the home and residents. The change in management has made a massive improvement in the overall running of the home. The majority of staff are extremely friendly and caring, they treat my mom with kindness and dignity at all times. They do a fabulous job which I appreciate can be both difficult and challenging at times. I would like to thank them for making mom smile and for taking the time to make her feel special.
It is rewarding to see her face light up.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Wonderful comment, I'm really glad the new management has exceeded yours and your mother's expectations. Thank you for your kind comment. The staff should all be very proud. Best regards.
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Review from Vickie G (Daughter of Resident) published on 6 March 2019 Submitted via Postal Review Card•
Overall Experience
Since moving into Lucton House we seem to have more of Mum back to her normal self as much as she can be. Lucton House is a very safe, happy and comfortable place for our loved ones to be. Food and accommodation is amazing and the staff are absolutely fabulous. I'll put my name on the list now!
Since moving into Lucton House we seem to have more of Mum back to her normal self as much as she can be. Lucton House is a very safe, happy and comfortable place for our loved ones to be. Food and accommodation is amazing and the staff are absolutely fabulous. I'll put my name on the list now!
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Great review! Thank you - Kind regards.
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Review from Lynn C (Daughter-in-law of Resident) published on 20 February 2019 Submitted via Postal Review Card•
Overall Experience
I cannot fault the care my mother in law receives. Everyone is so friendly and nothing is too much trouble. Personally, I think the care has improved significantly over the last 6 months. I shall be booking my place.
I cannot fault the care my mother in law receives. Everyone is so friendly and nothing is too much trouble. Personally, I think the care has improved significantly over the last 6 months. I shall be booking my place.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Wonderful! Thank you for your review.
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Review from Jenny K (Daughter of Resident) published on 19 February 2019 Submitted via Postal Review Card•
Overall Experience
Friendly, caring, treated with dignity throughout the home/staff.
Interaction is first class.
Friendly, caring, treated with dignity throughout the home/staff.
Interaction is first class.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Thank you for your kind comments.
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Review from Kathleen M (Daughter of Resident) published on 19 February 2019 Submitted via Postal Review Card•
Overall Experience
Lucton House has a lovely, homely feel. The staff are always pleasant, always keep me informed if anything is wrong with Mom. Great food, good activities programme. Although my mom likes to stay in her flat, everyone knows her very well.
I feel Mom is well looked after, and I leave knowing she...
Lucton House has a lovely, homely feel. The staff are always pleasant, always keep me informed if anything is wrong with Mom. Great food, good activities programme. Although my mom likes to stay in her flat, everyone knows her very well.
I feel Mom is well looked after, and I leave knowing she is being well cared for and safe. Lovely room.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Thank you for your kind comments.
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Review from H K (Daughter of Resident) published on 19 February 2019 Submitted via Postal Review Card•
Overall Experience
Everyone in the home seems very happy. There is always a lovely friendly atmosphere when we go to visit. The staff are very caring and helpful.
Everyone in the home seems very happy. There is always a lovely friendly atmosphere when we go to visit. The staff are very caring and helpful.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Thank you for your feedback.
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Review from S W (Daughter of Resident) published on 19 February 2019 Submitted via Postal Review Card•
Overall Experience
Staff are friendly and welcoming on arrival. They speak compassionately to the residents and do a good job in what can be difficult and upsetting circumstances. Unfortunately, there have been occasions when Mum's belongings have gone missing and not recovered - glasses, clothing, towels (all...
Staff are friendly and welcoming on arrival. They speak compassionately to the residents and do a good job in what can be difficult and upsetting circumstances. Unfortunately, there have been occasions when Mum's belongings have gone missing and not recovered - glasses, clothing, towels (all labelled), however, we do realise that this can happen in all care homes.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Thank you for your feedback, it is appreciated. We advise not only to contact management but also the key-carer, just in case the belongings can be recovered and we are sorry for the inconvenience.
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Review from Allison F (Granddaughter of Resident) published on 19 February 2019 Submitted via Postal Review Card•
Overall Experience
I would recommend Lucton House to any of my family that need care. The staff are great and do their best to keep the residents happy. I would be happy to live here myself so save me a place!
I would recommend Lucton House to any of my family that need care. The staff are great and do their best to keep the residents happy. I would be happy to live here myself so save me a place!
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Thank you for your very kind feedback, it is much appreciated.
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Review from Pamela O (Daughter of Resident) published on 19 February 2019 Submitted via Postal Review Card•
Overall Experience
Mom has been a resident at Lucton House for about 18 months and she is very happy here, so if she is happy then we, her family, are happy too. There is always plenty of entertainment going on at the home, and bingo is Mom's favourite pastime.
The carers are kind and helpful and is a well-run...
Mom has been a resident at Lucton House for about 18 months and she is very happy here, so if she is happy then we, her family, are happy too. There is always plenty of entertainment going on at the home, and bingo is Mom's favourite pastime.
The carers are kind and helpful and is a well-run home.
↩Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House
Fantastic, we are really glad to hear. If you have any ideas or concerns we would love to know. Please keep in touch with management.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveRequires improvement
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (24) & Events (2)
News
14 Oct 2026
Residents at Lucton House located in Bournville, Birmingham have donated almost 20 handmade blankets and 15 knitted hats to Birmingham Women’s Hospital’s Neonatal Department, following a project organised through the...
08 Oct 2026
A few colourful worry worms have been popping up around Row Heath Park, thanks to our residents at Lucton House! On Friday 18th September, Tom, Susan and Ann headed out...
18 Sep 2026
Lucton House Care Home, located in Birmingham and part of Gold Care Homes, is delighted to announce that its dedicated Laundry Assistant, Amanda Duggan, has been shortlisted as a finalist...
Teresa DukesJob Title Care Home ManagerJoined 2023
Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels...
Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.
She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lucton House to verify any information. View our terms and conditions. Lucton House has an Enhanced Service -what an Enhanced Service includes.
