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Lucton House

8 Long Wood, Bournville, Birmingham, West Midlands B30 1HT
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Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
Lucton House, Birmingham
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
Lucton House, Birmingham
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Lucton House, Birmingham

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.

Unlike many other care homes, Lucton House...  

Care Provided by Lucton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,400£1,500 - £1,600
Residential Dementia Care£1,300 - £1,400£1,500 - £1,600

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Lucton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Teresa Dukes(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (27)

Parking

  • 12 parking space available

Lucton House Reviews (118)

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9.7

Lucton House has a Review Score of 9.7 (9.689) out of 10, based on 34 reviews in the last 2 years. Over all time Lucton House has 118 reviews.

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Showing 118 reviews matching selected criteria
Review from Rozmina S (Sister of Resident) published on 29 June 2021 Submitted via Postal Card
Overall Experience

My sister has been treated and well looked after. Facebook says it all that she is happy and enjoying all the activities.

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Review from K N (Friend of Resident) published on 21 June 2021 Submitted via Postal Card
Overall Experience
I find that your staff and both managers are excellent with how, from my view, the residents are cared for. Any queries I have, they do their utmost to assist.

My thanks to them.

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Review from Rhona A (Daughter of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

My first impressions of Lucton was reassuring being greeted by staff who were positive, pleasant and helpful when we needed that most. It was upsetting that the lockdown happened when Mum had been in Lucton for just 2 weeks, but we had good advice and positive feedback when we were so needing it. The staff are just how you would like them to be and have been so positive throughout these challenging times.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for leaving a positive review. Our team always makes a positive and long-lasting first impression as we want to reassure all family members that their loved ones are in good hands. We are happy to hear that you are satisfied with the quality of care provided at Lucton House as we strive to ensure all of our residents are well cared for and made to feel at home. Thank you, and stay safe.

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Review from J R (Daughter of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

I find Lucton House deal with the current situation very efficiently. I just find it so sad to have only one visit per week to my mother, as I think it has had a detrimental effect on her dementia, but realise it has to be within the rules! I think the whole situation as regards residential homes should have been dealt with much more empathy by the Government.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for taking the time out to leave such an insightful review. We are extremely thrilled to hear that you are happy with how Lucton House handles COVID-19. We have had to ensure our guidelines adhere to the government regulations in order to maintain the safety of all of our residents. The...  

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Review from H O (Daughter of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

The care and support that all the staff have shown my mum has been amazing, even when she has been aggressive. I cannot thank them enough for all they do for her and us as a family. All staff are incredible, kind and a great team.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for taking the time to leave a review. The staff at Lucton House are always extremely supportive and well trained, allowing them to handle any unforeseen situation. Also, the team at Lucton House ensures all of our residents are well cared for at all times. Thank you, and stay safe.

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Review from L P (Daughter of Resident) published on 8 December 2020 Submitted via Postal Card
Overall Experience

Lucton House has been wonderful in their care and attention to residents needs. They provide a lot of activities and try to make Lucton a home from home. They listen to the residents and do their best to accommodate their wishes. I'm more than happy with the care my mother receives and it's a relief to know she is happy and well cared for.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for leaving such a positive review. We create carefully planned activities to ensure the mental and physical wellbeing of each resident. We are thrilled to know that you feel so positive about the level of care we provide for your mother, as she deserves nothing less. Thank you and stay safe.

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Review from Helen D (Daughter of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

Throughout the time my mother has been at Lucton House, the care has been excellent. It has been hard for Mum to adjust, but the staff have been extremely kind to her and me. They have obviously had a very hard time lately with the pandemic, and I think they have coped amazingly well.

Reply from Sym Jaj, Senior Marketing Executive at Lucton House

Thank you for such a wonderful review. It's lovely to hear that you are more than satisfied with the quality of care that your mother is receiving. Moving can be a difficult process and adjustment for anyone, but hopefully, with the continued kindness and reassurance from our tremendous team, your...  

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Review from Pam H (Niece of Resident) published on 27 August 2020 Submitted via Postal Card
Overall Experience

As my uncle has only been at Lucton House just over one week, it is difficult to give a balanced view of the home. So far I feel it's a good environment even though my uncle is having difficulties adapting to care home life.

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you very much for reviewing Lucton House. I really appreciate that it is still early days for you to form a full view of the home. Everyone needs a 'settling in period' and I am sure that it won't be long before the team have your uncle feeling like he is perfectly at ease with them and in his new home. Kind regards

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Review from S S (Daughter-in-law of Resident) published on 17 August 2020 Submitted via Postal Card
Overall Experience

We have been so pleased with the way that Lucton House has dealt with the covid19 situation. Mom has been kept safe and well throughout this time. There have been plenty of activities for her, and she is happy. Regular photos have been put on Facebook so that we can see what she is doing and that all is well. We have not worried about her at all and are grateful for the love and care that has been shown to her.

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you for your wonderful review. I agree the team at Lucton House have done a wonderful job during this very challenging and worrying time. Gold Care Homes are proud to say that Lucton House remained COVID 19 free throughout the lockdown period and remains free, to this date, of the virus....  

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Review from J P (Sister of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Myself and my sister are happy with the care Lucton House staff give to my sister. I feel I can approach staff with any worries we have both had with recent times. Lucton House are meeting all my sister's needs with regards to her personal hygiene and mental needs.

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you for your 5-star review. I am so pleased to know that all is well with your sister's care and you feel that you are able to speak to the team in the home, as appropriate for you. The Lucton House team do work very hard to ensure that both residents and families have the very best attention, at all times. Kind regards.

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Review from C W (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Fantastic home! Mom is happy here. We are too knowing she is safe and well cared for. Staff are very friendly and caring, couldn't ask for a better home. Well done Lucton House team!

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you for your review. Well done Lucton House Team, I echo your comments. Kind regards.

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Review from S S (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Have been very impressed with mom's care during the lockdown which continues now we can visit weekly. Fortunately, my mother seems ignorant to the circumstances at times and is happy most times we visit. Keep up the good work.

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you for your review and your thanks, both are much appreciated. Kind regards.

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Review from R B (Son of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience

The staff are very nice to mom and good to my family and keep mom safe.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Lovely review, thank you, we appreciate the time taken to voice your opinion about our care home - it is much appreciated.

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Review from Shelia R (Niece of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience
My aunt is well cared for at Lucton House, in both physical and mental health way.
She recently had to spend a few days in hospital following her fall and the welcome she received upon her return from both the manager and assistant manager made her feel wanted.

Like many care homes, staffing can fluctuate and I know she has felt that a certain member of staff's move to another care home has left her a little bereft as she had a good relationship with him.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Hi Shelia, it can be like that when you start to develop a strong bond with the staff members, even so, we're happy that she is enjoying her time with us - Best regards.

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Review from Janet W (Wife of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience

Very welcoming, all staff and management embrace you an make you feel at ease and are very caring to all. As a visitor, they are so friendly and will do anything to help.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Thank you for your kind review, addressing our staff. We appreciate the time taken to review us - it's much appreciated.

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Review from R B (Son of Resident) published on 27 January 2020 Submitted via Postal Card
Overall Experience

On entering the Lucton House I had a good feeling and boy was I right, the carers are fantastic, good and love from all the staff. The welcome I receive is priceless. All well up to date with mom's wellbeing and could not ask for more.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

What an incredible review, thank you, we truly appreciate your kind feedback - Best regards.

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Review from Denise R (Daughter-in-law of Resident) published on 22 January 2020 Submitted via Postal Card
Overall Experience

Lucton House is a friendly care home with a fantastic atmosphere and fabulous service, its like a home from home. They have made mum feel very welcome and comfortable and always go the extra mile. Mum feels safe and secure as her eyesight is poor and she loves the food. Mum just feels that more entertainment could go on but believes this is in place.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Thank you for your excellent and most kind review. We're humbled that you would say 'home from home', as that is exactly how we want everyone to see our care home - Many thanks.

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Review from Karen R (Niece of Resident) published on 6 January 2020 Submitted via Postal Card
Overall Experience

My aunt has been a resident at Lucton House for over 2 years. I am extremely happy with the care she receives. I would highly recommend Lucton House.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Hello Karen, we welcome your very kind feedback, many thanks.

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Review from J D (Sister of Resident) published on 12 December 2019 Submitted via Postal Card
Overall Experience

Early days, my sister seems to be safe and happy at Lucton House. The staff are really dedicated and always ready to help with smiles on their faces.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Wonderful, thank you very much for your kind, warm review.

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Review from C H (Wife of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

Have seen a wonderful transformation in my husband. He is far more talkative and seems a changed man. So pleased and hope to bring him for another holiday break in a few months time. Thanks to your wonderful carers.

Reply from Melissa Lawerence, Marketing Coordintaor at Lucton House

Wonderful comment, many thanks!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (1)

News
  • 14 Jul 2026

    Our wonderful residents and our team at Lucton House came together on Wednesday 17th June to celebrate Father’s Day with a lively afternoon of music, dancing and delicious treats. To...

  • 10 Jul 2026

    Everyone at Lucton House recently came together to mark VE Day with a lively and meaningful celebration, giving our wonderful residents and team a chance to reflect, remember and enjoy...

  • 10 Jul 2026

    At Lucton House Care Home, we’re always looking for ways to make a positive difference, not only within our home, but across our local community too. That’s why we’re delighted...

Upcoming Events
  • 22 Aug 2026Organiser: Lucton House

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 31 Jan 2024Recipient: Lucton House
  • 28 Feb 2020Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Lucton House.

Meet the Team (1)

Teresa Dukes
Teresa DukesJob Title:Acting Care Home Manager

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.

She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

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