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Lucton House

8 Long Wood, Bournville, Birmingham, West Midlands B30 1HT
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Beautiful home with beautiful roomsToni H(Niece of Resident/Service User)
Lucton House, Birmingham
The staff were extremely attentive to the needs of the residents and visitorsDebbie B(Friend of Resident/Service User)
Lucton House, Birmingham
The home is very clean and bright and has great facilities for the residentsJ P(Husband of Resident/Service User)
Lucton House, Birmingham

Lucton House Care Home offers unique apartment-style living with the added bonus of care on hand, 24 hours a day. If you are looking for an environment where your loved one is supported to maintain their independence, but can access round the clock care and support for residential or dementia care needs, then you can be confident that Lucton House is the right choice.

Unlike many other care homes, Lucton House...  

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Care Provided by Lucton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,200From £1,200

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Lucton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Teresa Dukes (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (27)

Parking

  • 12 parking space available

Lucton House Reviews (126)

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9.7

Lucton House has a Review Score of 9.7 (9.657) out of 10, based on 39 reviews in the last 2 years. Over all time Lucton House has 126 reviews.

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Showing 126 reviews matching selected criteria
Review from Cornell G (Grandson of Resident) published on 15 December 2022 Submitted via Website
Overall Experience

Very professional staff, always on hand, polite and helpful. Nice comfortable environment. Good size dining area and well-maintained rooms. Would definitely recommend this care home. Was advised from start to finish how everything would work. Was all done very smoothly and in a timely manner.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House
Dear Cornell,

Thank you so much for your fantastic feedback about Lucton House. It is our pleasure to care for your Grandfather and provide him with a level of support to help him live his best life with us. We really appreciate your kind comments about our wonderful team and our beautiful care...  

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Review from Martin C (Son of Resident) published on 12 December 2022 Submitted via Website
Overall Experience
My father was transferred from his local hospital in London to Lucton House care home. The transfer was traumatic for my father but the care, patience and professionalism with which all the members of the care home team engaged with my father was key to enabling him to come to terms with the move. I would like to particularly mention the senior staff, directors and nursing, that spent time reassuring me as they made their way through the process. Their ability to spot my concerns apparently before I could even articulate them and reassure me was invaluable and evidence of the team's experience and professionalism yet again.

Thanks.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

Thank you so much for trusting us with your father's care, we understand just how difficult the decision process regarding care can be. I will pass this on to the team who I know will appreciate the recognition for their hard work. It is a pleasure to have your father at Lucton House and for the support you give.

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Review from Lynette H (Daughter of Resident) published on 21 November 2022 Submitted via Website
Overall Experience

All members of staff are very polite and friendly. Even the service users are really nice and friendly too. Mom has a good few friends in Lucton House and has only been residing there for a month. Mom loves where she is as there's so much to do and different people to talk to. Mom has her hair done every Friday (Mom loves looking nice ). Mom has also had her feet pedicured. So grateful to you Lucton House for taking excellent care of my Mom.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Lucton House

Thank you so much for taking the time to leave us such a lovely review, we really appreciate your comments and are so pleased that you feel so comfortable with your Mother here with us. Fridays are everyone's favorite day as we have the hairdresser coming in and there's fish and chips. I will share your comments with the team. Thank you again from all the staff here at Lucton House.

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Review from K T (Resident / Service User) published on 27 September 2022 Submitted via Website
Overall Experience
I have been living at Lucton House for the last ten years. They have been very good to me and they keep me content. I have asked for the flooring to be changed as I did not like the carpet anymore, they have put me very nice and bright flooring down and I am very thankful. The food at Luton House is very good and delicious, they always listen to our feedback and what we want.

I like living at Lucton House and it is home from home.

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Review from S W (Son of Resident) published on 1 June 2022 Submitted via Website
Overall Experience

We are very pleased with the way that mum is cared for by the home's staff. She has been there for a year and is well settled. Any time she has had an issue (only ever minor) it has been dealt with quickly and to mum's satisfaction. Her needs and limitations are so well known by the staff that they take every opportunity to ensure she is provided with what she likes and is made to feel that she can take part in activities. We are so pleased that mum made the decision to move to Lucton.

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Review from Debbie B (Daughter of Resident) published on 3 February 2022 Submitted via Website
Overall Experience

We're delighted with the care being provided for mum at Lucton House. The staff could not be more helpful and are extremely kind. Mum has settled in well since arriving in late December. The management team are professional, hard-working, and friendly, which sets the tone for the warm and supportive environment which is fostered there. It's obvious to me, having watched the managers and carers interact with residents, that they genuinely care about and have a strong bond with the people who live there. It’s lovely to see, making the decision to move mum to residential care so much easier. Mum has her own flat, with lounge, kitchen, and bedroom, which is clean, spacious, and relaxing. The facilities are excellent: there’s a dining room, lounge, hairdressing salon, and bar, with activities every day. Mum’s loving the food, despite eating little at home! When I say goodbye, it’s like leaving her with family. What greater compliment can you pay a care home? Thanks, Lucton House, for everything!

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Review from Margaret H (Wife of Resident) published on 6 October 2021 Submitted via Postal Card
Overall Experience

On the whole very pleased. A bit disappointed with the nursing as my husband came home and his catheter was not in correctly, and he was in a great deal of pain until it was corrected by our nurse.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for taking the time out to leave a review. We are sorry to hear that your husband experienced discomfort upon returning home. We are aware of this situation and have contacted the management of the district nurses as they had provided the nursing care for your husband. We will now ensure...  

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Review from Lorraine W (Daughter of Resident) published on 1 October 2021 Submitted via Postal Card
Overall Experience

On collecting my mum after 2 weeks respite, she's like a new woman. I'm over the moon with the care she has received and how well she looks.

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Review from Rozmina S (Sister of Resident) published on 29 June 2021 Submitted via Postal Card
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My sister has been treated and well looked after. Facebook says it all that she is happy and enjoying all the activities.

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Review from K N (Friend of Resident) published on 21 June 2021 Submitted via Postal Card
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I find that your staff and both managers are excellent with how, from my view, the residents are cared for. Any queries I have, they do their utmost to assist.

My thanks to them.

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Review from Rhona A (Daughter of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

My first impressions of Lucton was reassuring being greeted by staff who were positive, pleasant and helpful when we needed that most. It was upsetting that the lockdown happened when Mum had been in Lucton for just 2 weeks, but we had good advice and positive feedback when we were so needing it. The staff are just how you would like them to be and have been so positive throughout these challenging times.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for leaving a positive review. Our team always makes a positive and long-lasting first impression as we want to reassure all family members that their loved ones are in good hands. We are happy to hear that you are satisfied with the quality of care provided at Lucton House as we strive to ensure all of our residents are well cared for and made to feel at home. Thank you, and stay safe.

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Review from J R (Daughter of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

I find Lucton House deal with the current situation very efficiently. I just find it so sad to have only one visit per week to my mother, as I think it has had a detrimental effect on her dementia, but realise it has to be within the rules! I think the whole situation as regards residential homes should have been dealt with much more empathy by the Government.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for taking the time out to leave such an insightful review. We are extremely thrilled to hear that you are happy with how Lucton House handles COVID-19. We have had to ensure our guidelines adhere to the government regulations in order to maintain the safety of all of our residents. The...  

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Review from H O (Daughter of Resident) published on 28 April 2021 Submitted via Postal Card
Overall Experience

The care and support that all the staff have shown my mum has been amazing, even when she has been aggressive. I cannot thank them enough for all they do for her and us as a family. All staff are incredible, kind and a great team.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for taking the time to leave a review. The staff at Lucton House are always extremely supportive and well trained, allowing them to handle any unforeseen situation. Also, the team at Lucton House ensures all of our residents are well cared for at all times. Thank you, and stay safe.

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Review from L P (Daughter of Resident) published on 8 December 2020 Submitted via Postal Card
Overall Experience

Lucton House has been wonderful in their care and attention to residents needs. They provide a lot of activities and try to make Lucton a home from home. They listen to the residents and do their best to accommodate their wishes. I'm more than happy with the care my mother receives and it's a relief to know she is happy and well cared for.

Reply from Jemar Legister, Marketing Associate at Lucton House

Thank you for leaving such a positive review. We create carefully planned activities to ensure the mental and physical wellbeing of each resident. We are thrilled to know that you feel so positive about the level of care we provide for your mother, as she deserves nothing less. Thank you and stay safe.

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Review from Helen D (Daughter of Resident) published on 16 November 2020 Submitted via Website
Overall Experience

Throughout the time my mother has been at Lucton House, the care has been excellent. It has been hard for Mum to adjust, but the staff have been extremely kind to her and me. They have obviously had a very hard time lately with the pandemic, and I think they have coped amazingly well.

Reply from Sym Jaj, Senior Marketing Executive at Lucton House

Thank you for such a wonderful review. It's lovely to hear that you are more than satisfied with the quality of care that your mother is receiving. Moving can be a difficult process and adjustment for anyone, but hopefully, with the continued kindness and reassurance from our tremendous team, your...  

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Review from Pam H (Niece of Resident) published on 27 August 2020 Submitted via Postal Card
Overall Experience

As my uncle has only been at Lucton House just over one week, it is difficult to give a balanced view of the home. So far I feel it's a good environment even though my uncle is having difficulties adapting to care home life.

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you very much for reviewing Lucton House. I really appreciate that it is still early days for you to form a full view of the home. Everyone needs a 'settling in period' and I am sure that it won't be long before the team have your uncle feeling like he is perfectly at ease with them and in his new home. Kind regards

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Review from S S (Daughter-in-law of Resident) published on 17 August 2020 Submitted via Postal Card
Overall Experience

We have been so pleased with the way that Lucton House has dealt with the covid19 situation. Mom has been kept safe and well throughout this time. There have been plenty of activities for her, and she is happy. Regular photos have been put on Facebook so that we can see what she is doing and that all is well. We have not worried about her at all and are grateful for the love and care that has been shown to her.

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you for your wonderful review. I agree the team at Lucton House have done a wonderful job during this very challenging and worrying time. Gold Care Homes are proud to say that Lucton House remained COVID 19 free throughout the lockdown period and remains free, to this date, of the virus....  

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Review from J P (Sister of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Myself and my sister are happy with the care Lucton House staff give to my sister. I feel I can approach staff with any worries we have both had with recent times. Lucton House are meeting all my sister's needs with regards to her personal hygiene and mental needs.

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you for your 5-star review. I am so pleased to know that all is well with your sister's care and you feel that you are able to speak to the team in the home, as appropriate for you. The Lucton House team do work very hard to ensure that both residents and families have the very best attention, at all times. Kind regards.

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Review from C W (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Fantastic home! Mom is happy here. We are too knowing she is safe and well cared for. Staff are very friendly and caring, couldn't ask for a better home. Well done Lucton House team!

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you for your review. Well done Lucton House Team, I echo your comments. Kind regards.

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Review from S S (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

Have been very impressed with mom's care during the lockdown which continues now we can visit weekly. Fortunately, my mother seems ignorant to the circumstances at times and is happy most times we visit. Keep up the good work.

Reply from Alison Foreman, Director of Sales and Marketing at Lucton House

Thank you for your review and your thanks, both are much appreciated. Kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.

News (21) & Events (1)

News
  • 28 Aug 2026

    Lucton House Care Home in Bournville is proud to announce that it has achieved the Gold Standards Framework (GSF) Quality Hallmark Award, recognising the team’s commitment to delivering high-quality, compassionate...

  • 20 Aug 2026

    Our lovely residents at Lucton House enjoyed International Beer Day on 7th August 2026 with a trip to our local, independent brewery here in Birmingham, Attic Brew, giving those who...

  • 14 Jul 2026

    Our wonderful residents and our team at Lucton House came together on Wednesday 17th June to celebrate Father’s Day with a lively afternoon of music, dancing and delicious treats. To...

Upcoming Events
  • 25 Sep 2026Organiser: Lucton House

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 31 Jan 2024Recipient: Lucton House
  • 28 Feb 2020Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Lucton House.

Meet the Team (1)

Teresa Dukes
Teresa DukesJob Title Care Home ManagerJoined 2023

Theresa is passionate about providing residents and their families with the highest standards of person-centred care to ensure Lucton House feels like a home from home.

She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

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