The staff are brilliant, so caring and all my mom does is smileJ N(Daughter of Resident/Service User)
Superb care 24 hours per day.A D(Daughter of Resident/Service User)
The food provided is of a high standard and a choice is always available.T C(Son of Resident/Service User)
The staff are brilliant, so caring and all my mom does is smileJ N(Daughter of Resident/Service User)
Superb care 24 hours per day.A D(Daughter of Resident/Service User)
The food provided is of a high standard and a choice is always available.T C(Son of Resident/Service User)
Rated 'Outstanding' in 3 categories by CQC, The Manor House Care Home offers an ideal environment for those who require care including those who live with the impact of dementia on lives.
The home is purpose-built with thirty-seven bedrooms all well designed to meet the needs of those who might have an issue with mobility.
The Care Quality Commission have rated the staff as offering a very caring service, which...
Rated 'Outstanding' in 3 categories by CQC, The Manor House Care Home offers an ideal environment for those who require care including those who live with the impact of dementia on lives.
The home is purpose-built with thirty-seven bedrooms all well designed to meet the needs of those who might have an issue with mobility.
The Care Quality Commission have rated the staff as offering a very caring service, which is responsive and attentive to all users and believes that the service extremely is well-led, in all other categories Manor House was rated 'Good'.
The versatile care team are talented and hardworking professionals, who respect the privacy and dignity of residents and support everyone to enjoy an active and interesting lifestyle. Located 30 minutes travel from the famous Bullring, transport links to the home are good.
'It’s what’s inside that counts' is true of all Gold Care Homes' and what people love about The Manor House. The Care team and the other support teams are the heart of the business. The Manor House has long-standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment and their residents home.
Residents also benefit from:
- Generous en-suite bedrooms
- Large conservatory facing the garden
- Garden and patio area
- Open plan lounge, library and dining room
- Stair lift and lift to all floors
- Modern Bedroom Furniture
- Single or Double sized rooms
- TV and Telephone points
Contact Manor House to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Manor House for full pricing details and T&Cs.
Manor House has a Review Score of 9.8 (9.847) out of 10, based on 24 reviews in the last 2 years.
Over all time Manor House has 115 reviews.
My mother-in-law has only lived in Manor House for 4 months but wow what an amazing care home. She is like a new person. She's always clean and tidy and her room is kept beautiful. She has gained weight due to the variety of fresh-cooked meals and wow what a variety. The activity lady is amazing...
My mother-in-law has only lived in Manor House for 4 months but wow what an amazing care home. She is like a new person. She's always clean and tidy and her room is kept beautiful. She has gained weight due to the variety of fresh-cooked meals and wow what a variety. The activity lady is amazing and caters for everyone's needs and they hold events we can all attend. The management is brilliant and nothing is too much trouble for them. All I can say is thank you, it's like a big happy family.
Thank you so much for such a lovely review. It's fantastic to hear the difference you've seen in your mother-in-law since moving to Manor House, and that she is enjoying our freshly cooked meals, activities and events. Your kind words about our team and friendly atmosphere mean a great deal to us.
Best wishes,Sarah
The atmosphere at Manor House is homely and welcoming. Mom has Alzeimers and has has lived there happily for 15 months. She is always washed, dressed and cared for when I visit and her flat is clean and tidy. The staff are always pleasant, patient and helpful and have a good understanding of her...
The atmosphere at Manor House is homely and welcoming. Mom has Alzeimers and has has lived there happily for 15 months. She is always washed, dressed and cared for when I visit and her flat is clean and tidy. The staff are always pleasant, patient and helpful and have a good understanding of her condition. Management are easy to speak to, keep me well informed, and let me know promptly if there are any changes to her condition. The choice of food is good, and the staff have been very good at encouraging Mom to eat as she is a very fussy eater. There are lots of activities for the residents and they are encouraged to take part, or they can just sit and watch. There are also frequent events and celebrations where all the family can attend and join in.
Thank you for taking the time to share such lovely feedback.
It's wonderful to hear that your mum has been so happy at Manor House over the past 15 months. Knowing she feels settled, well cared for and supported by a team who truly understand her needs truly means a great deal to us.
We're...
Thank you for taking the time to share such lovely feedback.
It's wonderful to hear that your mum has been so happy at Manor House over the past 15 months. Knowing she feels settled, well cared for and supported by a team who truly understand her needs truly means a great deal to us.
We're also delighted that you feel so well supported as a family, and that our open communication and welcoming atmosphere have given you confidence and peace of mind.
Thank you again for your kind words.
Best wishes,Sarah
Mom spent 3 months at Manor House before passing away, during which time she received excellent care from the moment she arrived. Everyone was welcoming, the staff all gel together to create a relaxed, happy and friendly environment. Mom's medical needs were met promptly and professionally with no...
Mom spent 3 months at Manor House before passing away, during which time she received excellent care from the moment she arrived. Everyone was welcoming, the staff all gel together to create a relaxed, happy and friendly environment. Mom's medical needs were met promptly and professionally with no delay in sending for doctors and nurses, etc. Plenty of activities and events, which staff work hard to include everyone. Residents are kept spotless along with the home itself. Giving up independence for a care home is incredibly difficult, but I would not hesitate in recommending Manor House and their amazing team.
Thank you for taking the time to share such heartfelt feedback about your mum's time at Manor House. We know what a difficult decision it can be when moving a loved one into care, so it means a great deal to hear that your mum was made to feel so welcome and received the care and support she needed...
Thank you for taking the time to share such heartfelt feedback about your mum's time at Manor House. We know what a difficult decision it can be when moving a loved one into care, so it means a great deal to hear that your mum was made to feel so welcome and received the care and support she needed throughout her time with us. Your kind words about our team, the atmosphere in our home and the care your mum received mean so much to everyone who had the privilege of looking after her. Thank you again for sharing your experience and for trusting us with your mum's care. Best wishes,Sarah
I am truly grateful to the amazing management team at Manor House for their professionalism, care, consideration and compassion as we moved my mum to join the residential home mid February. The care team are amazing, always polite joyful and caring whenever we go.The whole team have made this...
I am truly grateful to the amazing management team at Manor House for their professionalism, care, consideration and compassion as we moved my mum to join the residential home mid February. The care team are amazing, always polite joyful and caring whenever we go.The whole team have made this experience a positive one for mum and us as a family. Thank you.
Thank you for sharing such kind feedback about Manor House. We know what a big step moving into a care home can be, so it's really lovely to hear that your mum's move in February felt positive and well supported.
We're so pleased the care, compassion and professionalism of our team has made a...
Thank you for sharing such kind feedback about Manor House. We know what a big step moving into a care home can be, so it's really lovely to hear that your mum's move in February felt positive and well supported.
We're so pleased the care, compassion and professionalism of our team has made a difference to both your mum and your family. Knowing you feel welcomed and reassured means a great deal to us.
Thank you once again for your kind words.
Best wishes,Sarah
I would highly recommend Manor House care home. My Mum spent ten months there before she passed away at the end of March 2026. I am so grateful to all of the staff at the home for all they did for Mum. A culture of kindness and compassion is clear in all interactions with residents. There are...
We couldn't have found a better place for Mum to live.
Thank you for sharing such heartfelt feedback. It means a great deal to hear how much comfort and reassurance Manor House was able to provide to both your mum and your family during her time with us.
We're so pleased that your mum enjoyed the activities, especially the craft sessions, dominoes...
Thank you for sharing such heartfelt feedback. It means a great deal to hear how much comfort and reassurance Manor House was able to provide to both your mum and your family during her time with us.
We're so pleased that your mum enjoyed the activities, especially the craft sessions, dominoes and balloon tennis, and that the warmth and kindness of our team came through in everyday moments. Creating a home where our wonderful residents feel comfortable, involved and genuinely cared for is something we care deeply about.
Your words about the dignity and compassion shown to your mum, especially towards the end of her life, mean so much to the whole team. Thank you again for placing your trust in us and for taking the time to share your experience.
Best wishes to you and your family,Sarah
Stay was made very pleasurable. Food was great. The staff were very friendly and helpful.
Stay was made very pleasurable. Food was great. The staff were very friendly and helpful.
Thank you for sharing your experience! We're so pleased your visit at Manor House was a positive one and that you enjoyed the food and found the team friendly and helpful.
Best wishes,Sarah
The staff put on a fabulous party display, and food for Saint Patrick's Day. The residents thoroughly enjoyed the celebrations.Well done all.
The staff put on a fabulous party display, and food for Saint Patrick's Day. The residents thoroughly enjoyed the celebrations.Well done all.
Thank you for your lovely feedback. We're so pleased to hear our St Patrick's Day celebrations were enjoyed, it really was a special day for our home.
We know our wonderful activities team puts a lot of thought into these moments, so it's really nice to know it made a difference. Thank you again for your kind words.
Best wishes,Sarah
Mums words - It was like a family staff made me feel at home. Care was good. Staff were very friendly and very caring. Facilities were good and the flat was very clean. All my visitors commented on how lovely the flat/home and staff were
Mums words - It was like a family staff made me feel at home. Care was good. Staff were very friendly and very caring. Facilities were good and the flat was very clean. All my visitors commented on how lovely the flat/home and staff were
Thank you for sharing this lovely feedback. It's so nice to hear, in your mum's own words, that she felt at home and part of a family at Manor House.
We're really pleased that the team's friendliness and care stood out, and that both she and her visitors found the home and her flat clean and welcoming.
Thank you again.
Best wishes,Sarah
The staff took care of us and my dad in a good, friendly way. They made us feel welcome and involved in dad's celebrations. The food was excellent. The layout for dad's celebration was great. They took time for us all and made it a special day.
The staff took care of us and my dad in a good, friendly way. They made us feel welcome and involved in dad's celebrations. The food was excellent. The layout for dad's celebration was great. They took time for us all and made it a special day.
Thank you for sharing your feedback with us. We're so pleased that your dad's celebration was a special and memorable day. It was a pleasure to make you all feel welcome and involved, and we're delighted that the food and care helped make the occasion extra special.
Best wishes,Sarah
For my Grandads birthday me and my family joined him for lunch. We had a lovely meal, we were in our own room and the staff were very nice and helpful. They all joined in for a song when bringing in a cake.
For my Grandads birthday me and my family joined him for lunch. We had a lovely meal, we were in our own room and the staff were very nice and helpful. They all joined in for a song when bringing in a cake.
Thank you for sharing your experience. We're so pleased that your grandad's birthday was a lovely celebration and that you all enjoyed the meal and your private room. It's wonderful to hear that our team could make the day extra special with their care, attention, and even joined in for the song. Your feedback really means the world to us!
Best wishes,Sarah
Staff were very friendly and accommodating to all of us, being helpful and offering help at any possible chance. They took time to give us attention individually and especially for grandad on such a special day.
Staff were very friendly and accommodating to all of us, being helpful and offering help at any possible chance. They took time to give us attention individually and especially for grandad on such a special day.
Thank you so much for your kind words. We're delighted that your grandad's special day was memorable and that our team could give you all the care and attention you needed, making you feel welcome and supported. Your feedback means a lot to us!
Best wishes,Sarah
I would not hesitate in recommending the Manor House to anyone looked for respite care. The staff go above and beyond in their care. They treat everyone with courtesy and respect. They greet all visitors with a smile. They have taken all the worry of leaving my husband and I know he is happy and...
I would not hesitate in recommending the Manor House to anyone looked for respite care. The staff go above and beyond in their care. They treat everyone with courtesy and respect. They greet all visitors with a smile. They have taken all the worry of leaving my husband and I know he is happy and well cared for. I can't thank each and everyone of the staff.
Your lovely feedback means a lot to us. Warm wishes, Sarah
I visited the Manor for my relative's birthday celebrations. They were held in the conservatory, which had been decorated for the occasion. Fresh food and drinks were laid on and we were looked after very well. Our relative was happy with the family gathering and seemed to enjoy our company and the...
I visited the Manor for my relative's birthday celebrations. They were held in the conservatory, which had been decorated for the occasion. Fresh food and drinks were laid on and we were looked after very well. Our relative was happy with the family gathering and seemed to enjoy our company and the food too. There was a nice ambience about the afternoon and I'm very grateful to all the staff who helped with this.
Thank you for taking the time to leave us a review. I'm happy to hear that the celebrations were a success. Best wishes, Sarah
Staff at The Manor House went over and above to make my aunt's 90th birthday a special occasion. My aunt is also looked after very well every day of the week. I would recommend this home to others.
Staff at The Manor House went over and above to make my aunt's 90th birthday a special occasion. My aunt is also looked after very well every day of the week. I would recommend this home to others.
Thank you for taking the time to share your experience and for your kind words. Warmest regards, Sarah
Dad has been looked after really well. Cannot praise staff enough. Dad is well-fed and has options outside set menu, which he appreciates.
Dad has been looked after really well. Cannot praise staff enough. Dad is well-fed and has options outside set menu, which he appreciates.
Thank you for your feedback, it is greatly appreciated. Best wishes, Sarah
I found all the staff I have had contact with to be genuine, caring and always upbeat. Nothing is too much trouble for them and...
Overall I am really impressed by the home and how my Dad's care is managed. It gives me valuable peace of mind to know that my Dad is receiving the care and support he needs 24/7.
Thank you for sharing your experience of our home and for such lovely comments. Best wishes, HM
She walks 100% better than when she was admitted and the care staff and all staff were...
Would definitely recommended Manor House
Thank you so much for your kind words! I will be sure to pass them on to the wider team. Regards, Home Manager
From our initial dealings with Manor House to now, four weeks after mum moved in, we have been very happy with how the move has gone. Mum is as settled as she can...
From our initial dealings with Manor House to now, four weeks after mum moved in, we have been very happy with how the move has gone. Mum is as settled as she can be, given her dementia. The staff in the care home are absolutely wonderful. Every member of staff have shown such wonderful care for my mum, & have taken time to know her as an individual, which is so important. Management staff are visible, have good relationships with the residents, and the door to their office is always open. The activities organised for the residents are fun, plentiful and keep everyone engaged and involved. The activity coordinator is fun, enthusiastic and committed, and I can see the benefit that my mum gets from taking part. The food is great too. The staff have been so supportive of us as a family at the hardest time. We are very thankful we found Manor House for mum.
Thank you so much for your kind words about our home and everyone in it! It means a great deal when our residents and their families share their views and experience, so thank you for taking the time. Warm regards, Home manager.
Cannot find any fault with the facilities or staff. The staff are always very friendly and pleasant. The residents always seem very happy and well cared for.
Cannot find any fault with the facilities or staff. The staff are always very friendly and pleasant. The residents always seem very happy and well cared for.
Thank you for taking the time to share your views. Warm regards, Sarah
My mom, who has vascular dementia and is prone to falls, has been at the Manor House Care Home for 8 weeks now and will be a permanent resident here, she has settled in well and considering these 8 weeks were over Christmas and included a planed hospital admission for cataract I am surprised at how...
My mom, who has vascular dementia and is prone to falls, has been at the Manor House Care Home for 8 weeks now and will be a permanent resident here, she has settled in well and considering these 8 weeks were over Christmas and included a planed hospital admission for cataract I am surprised at how quickly this has happened. I put this down to the care staff and the accommodation who have taken their time to get to know my mom and what she likes. I was able to personalise her room with photos, memorabilia and small pieces of furniture from her flat so she felt safe and comfortable, I also believe this helps those with dementia as their health can fluctuate greatly if these are not in place. The safe also supports me with organising a new GP and accessing her health care needs from a different location as Mom came from outside of the Birmingham area. If you are looking for a friendly care home with lovely staff you will not be disappointed.
Thank you for sharing your personal experience of our home. We're delighted that your mom has settled well and you are happy with the service we provide.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Teams from two Birmingham care homes came together for the Birmingham Memory Walk, with colleagues from Lucton House Care Home raising an impressive £1,190 for Alzheimer’s Society. Team members from...
No passports were required at Manor House when residents enjoyed a little taste of Spain, courtesy of our Activities Coordinator Angie and her recent travels! Fresh from a holiday in...
On 7th July, Manor House Care Home marked World Chocolate Day in the best way we know how… by enjoying plenty of it together! We filled our tables with all...
There are no upcoming events for Manor House.
There are no accreditations posted yet for Manor House.
Sarah has been part of the Manor House family since 2001, when she joined as a Care Assistant. Over the years, she has progressed through a number of...
Sarah has been part of the Manor House family since 2001, when she joined as a Care Assistant. Over the years, she has progressed through a number of roles, including Senior Carer, Administrator and Deputy Manager, before becoming Home Manager.
Her career in care began during a placement at a nursing home while studying for a BTEC National Diploma at Sutton College. She discovered a passion for supporting older people and has remained in the sector ever since. Sarah holds Health & Social Care qualifications at Levels 2, 3 and 5.
What Sarah enjoys most about her role is getting to know residents and their families, sharing in their stories and supporting them through life's important moments. She believes compassion, dignity and kindness are at the heart of great care.
Outside of work, Sarah loves spending time with her family and grandchildren, reading novels by Lee Child and enjoying city breaks. After more than 20 years at Manor House, she remains passionate about creating a warm, supportive environment where residents feel truly at home.
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 37 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
4.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor House to verify any information. View our terms and conditions. Manor House has an Enhanced Service -what an Enhanced Service includes.