The staff are brilliant, so caring and all my mom does is smileJ N(Daughter of Resident/Service User)
Superb care 24 hours per day.A D(Daughter of Resident/Service User)
The food provided is of a high standard and a choice is always available.T C(Son of Resident/Service User)
The staff are brilliant, so caring and all my mom does is smileJ N(Daughter of Resident/Service User)
Superb care 24 hours per day.A D(Daughter of Resident/Service User)
The food provided is of a high standard and a choice is always available.T C(Son of Resident/Service User)
Rated 'Outstanding' in 3 categories by CQC, The Manor House Care Home offers an ideal environment for those who require care including those who live with the impact of dementia on lives.
The home is purpose-built with thirty-seven bedrooms all well designed to meet the needs of those who might have an issue with mobility.
The Care Quality Commission have rated the staff as offering a very caring service, which...
Rated 'Outstanding' in 3 categories by CQC, The Manor House Care Home offers an ideal environment for those who require care including those who live with the impact of dementia on lives.
The home is purpose-built with thirty-seven bedrooms all well designed to meet the needs of those who might have an issue with mobility.
The Care Quality Commission have rated the staff as offering a very caring service, which is responsive and attentive to all users and believes that the service extremely is well-led, in all other categories Manor House was rated 'Good'.
The versatile care team are talented and hardworking professionals, who respect the privacy and dignity of residents and support everyone to enjoy an active and interesting lifestyle. Located 30 minutes travel from the famous Bullring, transport links to the home are good.
'It’s what’s inside that counts' is true of all Gold Care Homes' and what people love about The Manor House. The Care team and the other support teams are the heart of the business. The Manor House has long-standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment and their residents home.
Residents also benefit from:
- Generous en-suite bedrooms
- Large conservatory facing the garden
- Garden and patio area
- Open plan lounge, library and dining room
- Stair lift and lift to all floors
- Modern Bedroom Furniture
- Single or Double sized rooms
- TV and Telephone points
Contact Manor House to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Manor House for full pricing details and T&Cs.
Manor House has a Review Score of 9.8 (9.847) out of 10, based on 24 reviews in the last 2 years.
Over all time Manor House has 115 reviews.
In the last months, Mum has had a good experience so far at Manor House. I have seen a change in Mum's ability to move her arm up and down due to a great active team. Manor House team are very helpful and supportive towards Mum and family. Asked for an afternoon tea for Mum to catch up with her...
In the last months, Mum has had a good experience so far at Manor House. I have seen a change in Mum's ability to move her arm up and down due to a great active team. Manor House team are very helpful and supportive towards Mum and family. Asked for an afternoon tea for Mum to catch up with her sister, they had not seen each other for four years. Chef and team prepared a lovely afternoon tea. Keep up the good work Manor House team.
Thank you for your review. We will pass on your kind words to all our staff, Sarah.
My father has settled in really well at Manor House. He is happy, feels safe, and put on weight. It has a warm and friendly feel and the rooms are spacious, modern, and clean. The staff are wonderful and treat all residents with respect and dignity. The entertainment coordinator is wonderful and...
My father has settled in really well at Manor House. He is happy, feels safe, and put on weight. It has a warm and friendly feel and the rooms are spacious, modern, and clean. The staff are wonderful and treat all residents with respect and dignity. The entertainment coordinator is wonderful and works really hard to make sure residents are engaged and happy. The management team are also fantastic and any concerns or requests are dealt with swiftly. I would have no hesitation in recommending this care home.
Thank you for taking the time to share your views and for recommending our wonderful home. Warm wishes.
Manor House is absolutely amazing. From the moment I set foot in the home to view it for my Dad I felt it was the right place for him. Sadly he was only there for 5 weeks before he passed away unexpectedly but the care Dad received was excellent. I cannot praise the staff high enough - absolutely...
Manor House is absolutely amazing. From the moment I set foot in the home to view it for my Dad I felt it was the right place for him. Sadly he was only there for 5 weeks before he passed away unexpectedly but the care Dad received was excellent. I cannot praise the staff high enough - absolutely everybody - nothing is too much trouble for them. Dad had a lovely large room overlooking the garden with an en-suite wet room. There was a sink and work surface where visitors could make hot drinks if they wished to. There was also a fridge in the room. The staff all work extremely hard and there's lots of different activities every day for the residents to join in. The meals are amazing, I have never seen so much food served all day every day. The residents are certainly never hungry and all the food is fresh and cooked on-site, with plenty of variation. Manor House is a really happy place, and it's been a pleasure visiting my Dad there. He loved it, as did I. Thank you for everything.
Thank you so much for your wonderful feedback! We're thrilled to hear that both you and your dad felt at home here at Manor House.
My mom has settled in well at Manor House and seems content. The staff are very caring and helpful. Nothing seems too much trouble for them. There are plenty of activities for the residents to join in if they wish. I would recommend this care home to anyone.
My mom has settled in well at Manor House and seems content. The staff are very caring and helpful. Nothing seems too much trouble for them. There are plenty of activities for the residents to join in if they wish. I would recommend this care home to anyone.
Thank you for these lovely words about our home. We are so pleased your mum has settled in well and seems content in our care. Warm wishes.
Extremely bright, clean and caring place. Staff put up with a lot from my wife, whose dementia could at times be challenging. They were all very supportive of her and me. Many thanks for their work.
Extremely bright, clean and caring place. Staff put up with a lot from my wife, whose dementia could at times be challenging. They were all very supportive of her and me. Many thanks for their work.
Thank you for this wonderful message. We are delighted to hear that you are happy with your wife's care and the facilities of our home. Best Wishes.
My wife was assigned a very nice room with en suite wet room. All the staff were very pleasant, attentive and professional. No matter what they were assigned to, they all took an interest in each of the residents. The food was very good with varied choices each day. There was plenty of things going...
My wife was assigned a very nice room with en suite wet room. All the staff were very pleasant, attentive and professional. No matter what they were assigned to, they all took an interest in each of the residents. The food was very good with varied choices each day. There was plenty of things going on to stimulate residents if they wanted to be involved. I would highly recommend Manor House to anyone.
Thank you so much for your glowing review! We are delighted to hear that your wife is happy.
My mother has been in Manor House now for nearly 2 years and it's the best thing that happened to her. The staff are brilliant, so caring and all my mom does is smile, so I know she is happy here and looked after.
My mother has been in Manor House now for nearly 2 years and it's the best thing that happened to her. The staff are brilliant, so caring and all my mom does is smile, so I know she is happy here and looked after.
Thank you for sharing your positive experience! We're happy your mother feels so happy and cared for at Manor House!
Manor House was my father’s happy home for around 22 months. In just three weeks of moving to Manor House, my Dad was making friends and enjoying his new surroundings. He started to put on some much-needed weight and got involved with daily activities and games. The wonderful family at Manor House...
My father passed away in November 2023 and right to the end he was so truly loved with care and kindness. Manor House is an outstanding nursing home and I’m so pleased that my Dad was surrounded with love in a wonderful safe caring environment.
Thank you so much for sharing this with us. It was our absolute pleasure to be stewards of your father's care and to be able to bring him joy during his time as part of the Manor House family.
My mother spent the last seven months of her life at Manor House when she could no longer live an independent life in her residential village. The time she spent at Manor House, though short, allowed her to relax and shed the anxiety she had been experiencing in previous months. She regained calm...
My mother spent the last seven months of her life at Manor House when she could no longer live an independent life in her residential village. The time she spent at Manor House, though short, allowed her to relax and shed the anxiety she had been experiencing in previous months. She regained calm and peace because of the expert and kind attention she received from all the staff and the friendliness of the residents who took her into their community with love and affection. The environment at Manor House is welcoming and warm due in no small part to the quiet efficiency and competence of the manager and administrator. Residents are cared for with great tenderness, respect, and gentle encouragement to share in the many activities Manor House puts on throughout the week to foster companionship among them. It is a happy place.
They had many activities for residence to take part in and made you feel part of there wider family. I always...
They had many activities for residence to take part in and made you feel part of there wider family. I always was made welcome on entering this beautiful home.
Thank you for your feedback and for entrusting us with your uncle's care. It's heartwarming to know that you felt welcomed and part of our extended family during your visits. At Gold Care Homes, we strive to provide exceptional service to all our residents. Kind regards.
We are always kept up to date with any...
When we leave at the end of our visits we know our loved one is in very safe and above all caring hands.
Best wishes.
Thank you...
Thank you Manor House team.
Thank you very much for your fantastic review of Manor House. It is our pleasure to care for your friend, and we are so glad you are very happy with the way we are looking after our residents. We are so delighted to have you both as part of our Manor House family. We shall ensure all the Manor House team sees your wonderful words of appreciation to them.
I visited my friend who moved to Manor House few months ago early this week. I have to say I was very impressed with Manor House, the staff and how clean the care home was. Everyone was so friendly and the care seemed to be outstanding like on the board outside. I was very happy to see my friend...
I visited my friend who moved to Manor House few months ago early this week. I have to say I was very impressed with Manor House, the staff and how clean the care home was. Everyone was so friendly and the care seemed to be outstanding like on the board outside. I was very happy to see my friend healthy and glowing. She is very well looked after and loved. Thank you everyone at Manor House for helping my friend to live her last journey happily.
We appreciate you taking the time to write such a wonderful review of our home. Your compliments about Manor House and how well your friend is settling here are much appreciated. It is wonderful to hear that we are succeeded in making this a home away from home for all of our residents. I will let the entire team know about your kind words.
Nothing is too much trouble for any of the staff caring for my mother. The food provided is of a high standard and a choice is always available. Mom is always well-presented and uses the hairdresser facility on a weekly basis. The room is always clean and the constant interaction of the staff keeps...
Nothing is too much trouble for any of the staff caring for my mother. The food provided is of a high standard and a choice is always available. Mom is always well-presented and uses the hairdresser facility on a weekly basis. The room is always clean and the constant interaction of the staff keeps Mom alert.
Your feedback will be shared with the team.
The staff are always willing to help and regularly check on my mom. I am kept informed of her health and appetite. There are a variety of activities each day for mom to be involved in if she wishes.
The staff are always willing to help and regularly check on my mom. I am kept informed of her health and appetite. There are a variety of activities each day for mom to be involved in if she wishes.
Thank you for kindly taking the time to write a review. We pride ourselves in making a real difference in the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed on to the whole team.
They have all managed to make Mum feel at ease and comfortable.
They have all managed to make Mum feel at ease and comfortable.
Thank you for taking the time to leave us such a lovely review and for your positive comments about our home and recognition of the team at Manor House. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
No matter who you speak to you always receive a warm...
Where queries/questions have been raised a full timely response is always received.
Thank you for taking the time to write your lovely review of Manor House. Our staff takes great care and respect when providing care for our residents and it's so lovely to read such lovely comments, which I shall be sure to share with them.
I very much appreciate the care and attention given to my aunt. We know only too well that my aunt can be difficult (due to her history of being in care for most of her life) but the home has been very tolerant and caring during all of that time. We have had our challenges with my aunt, it seems a...
Thanks.
Your feedback will be shared with the team.
The team are exceptional. Each and every one of them...
All I can do is say a huge thank you to everyone. My mother couldn't be in a better place.
Thank you for taking out the time to give us an exceptional review. We are here to provide the best care for all our residents, through good communication, exceptional care and good teamwork. I will pass on your positive review to the team at Manor House.
Gives me the peace of mind I need.
Gives me the peace of mind I need.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your Mum is receiving such great care at Manor House and will pass on your kind comments to the whole team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Teams from two Birmingham care homes came together for the Birmingham Memory Walk, with colleagues from Lucton House Care Home raising an impressive £1,190 for Alzheimer’s Society. Team members from...
No passports were required at Manor House when residents enjoyed a little taste of Spain, courtesy of our Activities Coordinator Angie and her recent travels! Fresh from a holiday in...
On 7th July, Manor House Care Home marked World Chocolate Day in the best way we know how… by enjoying plenty of it together! We filled our tables with all...
There are no upcoming events for Manor House.
There are no accreditations posted yet for Manor House.
Sarah has been part of the Manor House family since 2001, when she joined as a Care Assistant. Over the years, she has progressed through a number of...
Sarah has been part of the Manor House family since 2001, when she joined as a Care Assistant. Over the years, she has progressed through a number of roles, including Senior Carer, Administrator and Deputy Manager, before becoming Home Manager.
Her career in care began during a placement at a nursing home while studying for a BTEC National Diploma at Sutton College. She discovered a passion for supporting older people and has remained in the sector ever since. Sarah holds Health & Social Care qualifications at Levels 2, 3 and 5.
What Sarah enjoys most about her role is getting to know residents and their families, sharing in their stories and supporting them through life's important moments. She believes compassion, dignity and kindness are at the heart of great care.
Outside of work, Sarah loves spending time with her family and grandchildren, reading novels by Lee Child and enjoying city breaks. After more than 20 years at Manor House, she remains passionate about creating a warm, supportive environment where residents feel truly at home.
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