Search...

Manor House

1 Amblecote Avenue, Kingstanding, Birmingham, West Midlands B44 9AL
Gold Care Homes Logo
Jobs
Manor House logo
The staff are brilliant, so caring and all my mom does is smileJ N(Daughter of Resident/Service User)
Manor House, Birmingham
Superb care 24 hours per day.A D(Daughter of Resident/Service User)
Manor House, Birmingham
The food provided is of a high standard and a choice is always available.T C(Son of Resident/Service User)
Manor House, Birmingham

Rated 'Outstanding' in 3 categories by CQC, The Manor House Care Home offers an ideal environment for those who require care including those who live with the impact of dementia on lives.

The home is purpose-built with thirty-seven bedrooms all well designed to meet the needs of those who might have an issue with mobility.

The Care Quality Commission have rated the staff as offering a very caring service, which...  

Care Provided by Manor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Residential Dementia CareFrom £1,350From £1,350

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Manor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarah Harris (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (37)
  • Single Rooms with ensuite Wet Room (19)

Visiting

  • Anytime, except protected meal times, meal times are: 13:00-14:00 17:00-18:00 Relatives welcomed to dine with residents during meal times.

Parking

  • 09 free parking space available

Manor House Reviews (115)

Submit a Review
9.9

Manor House has a Review Score of 9.9 (9.853) out of 10, based on 25 reviews in the last 2 years. Over all time Manor House has 115 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Manor House
Loading...
Showing 115 reviews matching selected criteria
Review from C I (Daughter of Resident) published on 16 December 2024 Submitted via Postal Card
Overall Experience

In the last months, Mum has had a good experience so far at Manor House. I have seen a change in Mum's ability to move her arm up and down due to a great active team. Manor House team are very helpful and supportive towards Mum and family. Asked for an afternoon tea for Mum to catch up with her sister, they had not seen each other for four years. Chef and team prepared a lovely afternoon tea. Keep up the good work Manor House team.

Reply from Sarah Harris, Home Manager at Manor House

Thank you for your review. We will pass on your kind words to all our staff, Sarah.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Daughter of Resident) published on 5 November 2024 Submitted via Website
Overall Experience

My father has settled in really well at Manor House. He is happy, feels safe, and put on weight. It has a warm and friendly feel and the rooms are spacious, modern, and clean. The staff are wonderful and treat all residents with respect and dignity. The entertainment coordinator is wonderful and works really hard to make sure residents are engaged and happy. The management team are also fantastic and any concerns or requests are dealt with swiftly. I would have no hesitation in recommending this care home.

Reply from Sarah Harris, Home Manager at Manor House

Thank you for taking the time to share your views and for recommending our wonderful home. Warm wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie C (Daughter of Resident) published on 31 October 2024 Submitted via Website
Overall Experience

Manor House is absolutely amazing. From the moment I set foot in the home to view it for my Dad I felt it was the right place for him. Sadly he was only there for 5 weeks before he passed away unexpectedly but the care Dad received was excellent. I cannot praise the staff high enough - absolutely everybody - nothing is too much trouble for them. Dad had a lovely large room overlooking the garden with an en-suite wet room. There was a sink and work surface where visitors could make hot drinks if they wished to. There was also a fridge in the room. The staff all work extremely hard and there's lots of different activities every day for the residents to join in. The meals are amazing, I have never seen so much food served all day every day. The residents are certainly never hungry and all the food is fresh and cooked on-site, with plenty of variation. Manor House is a really happy place, and it's been a pleasure visiting my Dad there. He loved it, as did I. Thank you for everything.

Reply from Sarah Harris, Home Manager at Manor House

Thank you so much for your wonderful feedback! We're thrilled to hear that both you and your dad felt at home here at Manor House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter G (Son of Resident) published on 24 October 2024 Submitted via Postal Card
Overall Experience

My mom has settled in well at Manor House and seems content. The staff are very caring and helpful. Nothing seems too much trouble for them. There are plenty of activities for the residents to join in if they wish. I would recommend this care home to anyone.

Reply from Sarah Harris, Home Manager at Manor House

Thank you for these lovely words about our home. We are so pleased your mum has settled in well and seems content in our care. Warm wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nick R (Husband of Resident) published on 18 September 2024 Submitted via Postal Card
Overall Experience

Extremely bright, clean and caring place. Staff put up with a lot from my wife, whose dementia could at times be challenging. They were all very supportive of her and me. Many thanks for their work.

Reply from Sarah Harris, Home Manager at Manor House

Thank you for this wonderful message. We are delighted to hear that you are happy with your wife's care and the facilities of our home. Best Wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P S (Husband of Resident) published on 24 June 2024 Submitted via Postal Card
Overall Experience

My wife was assigned a very nice room with en suite wet room. All the staff were very pleasant, attentive and professional. No matter what they were assigned to, they all took an interest in each of the residents. The food was very good with varied choices each day. There was plenty of things going on to stimulate residents if they wanted to be involved. I would highly recommend Manor House to anyone.

Reply from Sarah Harris, Home Manager at Manor House

Thank you so much for your glowing review! We are delighted to hear that your wife is happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J N (Daughter of Resident) published on 16 February 2024 Submitted via Postal Card
Overall Experience

My mother has been in Manor House now for nearly 2 years and it's the best thing that happened to her. The staff are brilliant, so caring and all my mom does is smile, so I know she is happy here and looked after.

Reply from Sarah Harris, Home Manager at Manor House

Thank you for sharing your positive experience! We're happy your mother feels so happy and cared for at Manor House!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan H (Daughter of Resident) published on 15 January 2024 Submitted via Website
Overall Experience
Manor House was my father’s happy home for around 22 months. In just three weeks of moving to Manor House, my Dad was making friends and enjoying his new surroundings. He started to put on some much-needed weight and got involved with daily activities and games. The wonderful family at Manor House gave him his best birthday ever when he reached 101, and he thoroughly enjoyed the whole day celebrating.

My father passed away in November 2023 and right to the end he was so truly loved with care and kindness. Manor House is an outstanding nursing home and I’m so pleased that my Dad was surrounded with love in a wonderful safe caring environment.

Reply from Sarah, Home Manager at Manor House

Thank you so much for sharing this with us. It was our absolute pleasure to be stewards of your father's care and to be able to bring him joy during his time as part of the Manor House family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robin P (Son of Resident) published on 6 November 2023 Submitted via Website
Overall Experience

My mother spent the last seven months of her life at Manor House when she could no longer live an independent life in her residential village. The time she spent at Manor House, though short, allowed her to relax and shed the anxiety she had been experiencing in previous months. She regained calm and peace because of the expert and kind attention she received from all the staff and the friendliness of the residents who took her into their community with love and affection. The environment at Manor House is welcoming and warm due in no small part to the quiet efficiency and competence of the manager and administrator. Residents are cared for with great tenderness, respect, and gentle encouragement to share in the many activities Manor House puts on throughout the week to foster companionship among them. It is a happy place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer S (Niece of Resident) published on 27 October 2023 Submitted via Website
Overall Experience
My experience with Manor House is one of total caring and dignity, with my dear uncle and the communication they constantly updated me with, in regards to his care, right up until the end.

They had many activities for residence to take part in and made you feel part of there wider family. I always was made welcome on entering this beautiful home.

Reply from Chante Woodley, Marketing Coordinator at Manor House

Thank you for your feedback and for entrusting us with your uncle's care. It's heartwarming to know that you felt welcomed and part of our extended family during your visits. At Gold Care Homes, we strive to provide exceptional service to all our residents. Kind regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul F (Son-in-law of Resident) published on 8 July 2023 Submitted via Website
Overall Experience
The family are very impressed with the standard of care and the facilities provided at Manor House.
We always feel welcome and comfortable on our regular visits.
Nothing is too much trouble for any of the team members and all of them are very accommodating.
We are always kept up to date with any developments at the home and actively encouraged to be involved in the care plan for my mother-in-law.
Any concerns that are raised are dealt with efficiently and effectively without delay.

When we leave at the end of our visits we know our loved one is in very safe and above all caring hands.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Manor House
Thank you for taking the time to write this review. It's great to know that you are happy with your loved one's care at Manor House and that the staff are caring and very accommodating. I will pass your kind words on to the care home manager and the team, as I'm sure they'll be pleased to read your review.

Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G L (Friend of Resident) published on 7 July 2023 Submitted via Website
Overall Experience
The home and the equipment are well maintained. The belongings are secure there.
The staff are very friendly and there is always enough staff on duty who look after the residents.
The residents seemed to enjoy the activities that are organised for them.
My friend always looks happy.

Thank you Manor House team.

Reply from Roksana Senanayake, Senior Customer Relations Manager West Midlands at Manor House

Thank you very much for your fantastic review of Manor House. It is our pleasure to care for your friend, and we are so glad you are very happy with the way we are looking after our residents. We are so delighted to have you both as part of our Manor House family. We shall ensure all the Manor House team sees your wonderful words of appreciation to them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T C (Friend of Resident) published on 29 June 2023 Submitted via Website
Overall Experience

I visited my friend who moved to Manor House few months ago early this week. I have to say I was very impressed with Manor House, the staff and how clean the care home was. Everyone was so friendly and the care seemed to be outstanding like on the board outside. I was very happy to see my friend healthy and glowing. She is very well looked after and loved. Thank you everyone at Manor House for helping my friend to live her last journey happily.

Reply from Roksana Senanayake, Senior Customer Relations Manager West Midlands at Manor House

We appreciate you taking the time to write such a wonderful review of our home. Your compliments about Manor House and how well your friend is settling here are much appreciated. It is wonderful to hear that we are succeeded in making this a home away from home for all of our residents. I will let the entire team know about your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T C (Son of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

Nothing is too much trouble for any of the staff caring for my mother. The food provided is of a high standard and a choice is always available. Mom is always well-presented and uses the hairdresser facility on a weekly basis. The room is always clean and the constant interaction of the staff keeps Mom alert.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Manor House
Thank you for your lovely comments about our home and the team. We are pleased to hear your mother is happy at the home. The care and services we deliver as a team to our residents and families are extremely important to us.

Your feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H M (Daughter of Resident) published on 21 February 2023 Submitted via Website
Overall Experience

The staff are always willing to help and regularly check on my mom. I am kept informed of her health and appetite. There are a variety of activities each day for mom to be involved in if she wishes.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Manor House

Thank you for kindly taking the time to write a review. We pride ourselves in making a real difference in the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed on to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Riccardo G (Son of Resident) published on 17 February 2023 Submitted via Website
Overall Experience
Carers are always so polite and willing to help. They always try to get Mum involved in activities. Management is very good too.

They have all managed to make Mum feel at ease and comfortable.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Manor House

Thank you for taking the time to leave us such a lovely review and for your positive comments about our home and recognition of the team at Manor House. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Son of Resident) published on 17 February 2023 Submitted via Website
Overall Experience
I cannot speak highly enough about the level of care and compassion shown by everyone at Manor House.
My mother has lived at Manor House for nearly twelve months and I have been impressed at all aspects of the care since the very first day.
No matter who you speak to you always receive a warm welcome and all the staff wear smiles.

Where queries/questions have been raised a full timely response is always received.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Manor House

Thank you for taking the time to write your lovely review of Manor House. Our staff takes great care and respect when providing care for our residents and it's so lovely to read such lovely comments, which I shall be sure to share with them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan P (Niece of Resident) published on 16 February 2023 Submitted via Website
Overall Experience
I very much appreciate the care and attention given to my aunt. We know only too well that my aunt can be difficult (due to her history of being in care for most of her life) but the home has been very tolerant and caring during all of that time. We have had our challenges with my aunt, it seems a long list but the home through patience and understanding has resolved the issues, sure there are some still outstanding but we will get there. I used to visit regularly but have recently been ill and have not been able to visit personally but have kept in regular contact. In spite of that, I have full confidence in the home in the care of my aunt.

Thanks.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Manor House
Thank you for your lovely comments about our home and team. We are pleased to hear your aunt is happy at the home. The care and services we deliver as a team to our residents and families is extremely important to us. We wish you the quickest recovery.

Your feedback will be shared with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from M V (Daughter of Resident) published on 16 February 2023 Submitted via Website
Overall Experience
Finding the right care home for a loved one is daunting, particularly when they are fiercely independent-even though they're ninety!
When I read about Manor House, my arms tingled, a visit confirmed that this was the right place for my mother.
The team are exceptional. Each and every one of them will do whatever is necessary to ensure the well-being of those in their care. At the same time, they encourage residents to be as independent as possible, gently supporting them when necessary. All this with smiles.
The management team are excellent, keeping families well informed and chasing support services when necessary.

All I can do is say a huge thank you to everyone. My mother couldn't be in a better place.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Manor House

Thank you for taking out the time to give us an exceptional review. We are here to provide the best care for all our residents, through good communication, exceptional care and good teamwork. I will pass on your positive review to the team at Manor House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K K (Son of Resident) published on 16 February 2023 Submitted via Website
Overall Experience
Caring and compassionate staff who look after Mom.
Rooms are clean and tidy.
Everyone that works there is really helpful, and I'm always kept up to date with Mom's medication and well-being.

Gives me the peace of mind I need.

Reply from Roksana Senanayake, Senior Customer Relations Manager at Manor House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your Mum is receiving such great care at Manor House and will pass on your kind comments to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 December 2017
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.

News (23) & Events (0)

News
  • 14 Aug 2026

    On 7th July, Manor House Care Home marked World Chocolate Day in the best way we know how… by enjoying plenty of it together! We filled our tables with all...

  • 13 Jul 2026

    At Manor House Care Home, we recently rolled up our sleeves and took part in The Big Bake in support of The Brain Tumour Charity. It gave us a lovely...

  • 10 Jul 2026

    There is something really special about taking the time to do something meaningful, just one to one. Recently, we spent a lovely day out at the Birmingham Botanical Gardens with...

Upcoming Events

There are no upcoming events for Manor House.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 30 Jun 2021Recipient: Manor House
  • 28 Feb 2020Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Manor House.

Meet the Team (1)

Sarah Harris
Sarah HarrisJob Title:Care Home ManagerJoined: 2012

Sarah has been part of the Manor House family since 2001, when she joined as a Care Assistant. Over the years, she has progressed through a number of roles, including Senior Carer, Administrator and Deputy Manager, before becoming Home Manager.

Her career in care began during a placement at a nursing home while studying for a BTEC National Diploma at Sutton College. She discovered a passion for supporting older people and has remained in the sector ever since. Sarah holds Health & Social Care qualifications at Levels 2, 3 and 5.

What Sarah enjoys most about her role is getting to know residents and their families, sharing in their stories and supporting them through life's important moments. She believes compassion, dignity and kindness are at the heart of great care.

Outside of work, Sarah loves spending time with her family and grandchildren, reading novels by Lee Child and enjoying city breaks. After more than 20 years at Manor House, she remains passionate about creating a warm, supportive environment where residents feel truly at home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manor House to verify any information. View our terms and conditions. Manor House has an Enhanced Service -more info.