Manor House

We are over the moon in such a short space of time - with the care given.

Lovely staff. Made Mom feel at home and looked after her extremely well. Overall the facilities were excellent. My only concern was that more able-bodied residents could not use their private showers in their bedrooms. They had to use the manned bathing area. However, this was purely due to safety for the residents. They so deserve a gold star!!

My wife has been a resident at Manor House for five and a half years. In that time, she has always been treated with respect. Since the beginning of the pandemic, I have only visited 4 times and each time I have had my temperature taken each time. I think the management and staff have always treated my wife with respect.

My mother has been at this care home for 3years plus. During the whole lockdown period, all management and carers have worked even harder than they normally do to keep her safe. They always go above and beyond their duties. Mon is always happy, safe well looked after. I can't thank them all for getting her through this difficult time and always keeping us updated.

I just wanted to say an enormous thank you to the manager and the whole team at Manor House care home. You care for my dad. He has been with you since Sept 19, and my initial impressions of visiting the care home were well-founded. You have a gem here, it’s such a fantastic place for much-loved family members to live. Dad settled so well. Since COVID the level of attention has been solely in your hands, like many relatives I have felt lost at not seeing my dad, but regular and excellent communications have helped. Dad is very settled, despite his health declining he is wrapped up in the most wonderful care from all staff. You have exceptional standards, but mostly you just care so much. I cannot ever tell you what that means.

I have been impressed with Manor House since my nan moved in almost 3 years ago. The care is amazing and all the staff are so friendly and welcoming. Staff provide appropriate activities and make a lovely environment for all the residents.

Since Mum has been a resident, the management and staff have treated her with the utmost respect, dignity and compassion. The staff led by the management team have all the resident's best interests at heart and go above and beyond on a daily basis. To our family, all at Manor House have shown nothing but a professional manner.

She moved into the Manor about 14 months ago and found it hard at first to settle but the staff kept on trying to encourage her to join in. She did start to until she became too ill. My mom was moved back to the Manor from hospital to end her life where she wanted to be and over the last three weeks of her life. She was looked after so well and when we went to visit the staff went out of their way for us offering sandwiches. When my mom passed they all came in to say goodbye and pass on their condolences. When my mom was been taken from the home for the last time all the staff lined up to see her go, it was a lovely thing to see as a family member.

When we visit my aunt she is contented and is well looked after and well cared for. We are very grateful for the way the home gave her such a happy day for her 101st birthday. Staff were very kind to her.

I find staff very good in all they do. We had dinner on Monday 18th which was excellent. Rooms are always clean and tidy to a high standard. We are very pleased with Manor House. Laundry is perfect too.

We joined mother for a meal this Christmas and we were served an excellent meal. The staff were wonderful (as always). The whole run up to Christmas has been really good with entertainment and activities for the residents.

I cannot recommend Manor House highly enough for respite care. My Dad spent two weeks at Manor House, at a very difficult time for the family and they were brilliant in every way. We will never forget your kindness and care and for the support you gave to us and our Dad. Thank you so much to all at Manor House.

Staff very helpful and caring and friendly and always let the family know if any problems with your family member.

Brother enjoys all the food. The staff are always accessible and willing to help you in many ways.

As a family, we can all say we are really pleased with Manor House care home and how well they look after our mom. It helps us sleep at night, knowing how well cared for she is here.

Excellent support to family and dealt with a professional to the needs of our family member.

All the staff show real interest in the residents, including my dad. They care on all levels - from the range of activities available, good food, prompt administration and their clear, well-judged communication with me, 300 miles away. Manor House provides me with peace of mind and provides my dad with a stimulating caring home.

The home is very caring towards all concerned. Very polite and assisting whenever help is required. Meals are extremely wonderful. Admin staff very helpful.

I find the staff helpful and very caring.

Helps us with promoting our relative's wellbeing.