The Perry Tree Centre

I would like to sincerely thank all members of staff for their kindness and exceptional genuine care they showed to my father during his rehabilitation stay at The Perry Tree Centre on behalf of my father myself and family thank you.

Mom was sent to the Rehabilitation Unit from the hospital - staff there were brilliant with Mom, they treated her with respect and nothing was too much trouble for them. Mom enjoyed the meals. Thank you to all the carers and physio's that looked after Mom. Mom was discharged last Friday after 2 weeks in there.

It really does grieve me to write about Perry Tree in this way. I believe deeply in the concept of the NHS and I know that it is underfunded and understaffed - but it seems that, for most of the time, my mother did very little other than sit in her chair.

My mom has been here for a few weeks, slowly recovering from a knee replacement. We are so grateful to all the wonderful staff and physiotherapists for their care. It’s very difficult with limited visiting, but I know she is in good hands and hopefully will be home soon. The reason I mark activities as satisfactory is only because of recent limitations on her physio at weekends and maybe, at times, not enough nursing staff available to mobilise her more because they are so busy.

Whilst mom was in there, one night she asked the nurse to take her to the toilet for a no 2. The nurse told her she couldn't because there was no other member of staff to help her, disgraceful. Then she told mom you'll have to do it in your pad and left mom's room. Mom called me really upset and I had to call the manager to report the nurse. I was disgusted. The social worker was useless and had no compassion at all.

My mum has been at Perry Trees Care Home for just over a week, and we couldn’t be more delighted with how well mum has settled, in particular, in these difficult Covid times. All the staff please take a bow! Your devoted care has enabled Mum to feel welcome and cherished in what could have been a very difficult week.

I wish to thank all of the caring team at Perry Tree for their consistent daily care of my mum particularly during these very challenging times. My mum is safe well and content. She constantly tells me how kind and well looked after she is by them all. I am very grateful to all the hardworking smiley staff who our enhancing my mums quality of life and giving me peace of mind secure in knowing and seeing she is so well looked after.