Clarendon House Care Home

Birmingham Road, Allesley, Coventry CV5 9BA
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10 106 Reviews
  • Clarendon House Care Home, Coventry
Clarendon House offers residential and dementia care for up to 23 Residents. Care can be respite, convalescent, palliative or long-term residential.

Clarendon House is nestled in the leafy suburb of Allesley, a 10-minute drive from the town centre, with accessible public transport options. The home has large gardens which include a seating area on the patio. Every bedroom has telephone and television points plus wi-fi access throughout the building. The home is wheelchair friendly and has a lift servicing both floors. The interior decoration is dementia friendly and designed with input from Residents.

One-to-one activities are available and encouraged, with staff making efforts to make any activities requested possible. There are also group and social activities and trips, with each individual’s cultural interests in mind too.

Residents are offered a choice of home-cooked, nutritionally balanced food with options relating to specific dietary needs always available.
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Care Provided by Clarendon House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • RESPITE Self-Funded Residential Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £900

The weekly fee is based upon the needs of the service user alongside the room chosen (size, en-suite facilities, etc.)

These prices are only a guideline, please contact Clarendon House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Clarendon House Care Ltd

Person in charge

  • Tracey Bates (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (2)

Visiting

  • All visitors must adhere to the visiting policy.

Parking

  • Clarendon House has free carpark space available for all visitors.

Clarendon House Care Home Reviews (106)

10

Clarendon House Care Home has a Review Score of 10 (9.981) out of 10, based on 76 reviews in the last 2 years.
Over all time Clarendon House Care Home has 106 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Clarendon House Care Home
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Total of 106, showing 81-100
Review from Marion A (Daughter-in-law of Resident) published on 20 July 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father-in-law suffers from Alzheimer’s and has been at Clarendon House since October 2020.
Obviously, that covered the Covid pandemic, and although it was a difficult time for everyone who had loved ones in care homes, the staff did everything they could to mitigate the situation by helping with
window visits etc.
When Dad entered the home he was very agitated angry and confused because of his illness. Since entering the home, even taking into account the fact that the illness has progressed, he is happy relaxed and content. This is a result of all the hard work the staff do. He feels ‘at home’.
Clarendon House is a much smaller home than a lot of the other homes we considered, and I think that is what makes it so perfect for Dad, and what contributes to its homely feel.
I would be happy to recommend this home to someone seeking a place for a family member or loved one.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and it is great to read your father-in-law "feels at home" at Clarendon House. It is reassuring to read you would be happy to recommend Clarendon House to prospective care seekers. We will share your review with our team and thank you for your review once again.

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Review from Wendy R (Daughter of Resident) published on 6 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum who has Dementia has been at Clarendon House now for over 18 months, after a slightly rocky start when she did not mix with anyone and stayed in her room, she has really come out of her shell and is happy to join in with activities and mealtimes in the dining room. The staff are very caring and
patient with her. Having been at the home when lunch has been served I can honestly say that the food looked and smelt very appetising. The home has a nice homely feel to it and they certainly have lots of different activities for the residents, especially the singing which Mum loves.
They also do lots of different things within the community involving the residents.
The manager and the director are very accommodating when I bombard them with questions or queries over Mum's care and always respond in a timely manner. Other staff are often phoning me to update me on Mum's health and well-being.
Overall, I would not hesitate to recommend Clarendon House to anyone who has a relative in need of care.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive review and recommending Clarendon House to prospective care seekers. We will share your review with our team who will be delighted to read your feedback. Thank you once again.

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Review from Louise W (Daughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From moving my father to Clarendon House in May 2022, he has received care like any family member. The staff always treat him with respect and know how to make him smile. He is always clean, washed and well-fed. As this is general feedback, Dad has had a couple of instances where he has been admitted
to the hospital; I always receive a call in the first instance and a detailed rundown of what has happened and reassurance that I will be kept updated. At Christmas, had had a fall where he banged his head and broke his hip, Dad was taken to the hospital, where I was able to meet him. Following two weeks in the hospital, after having an operation to mend his hip, Dad returned back to Clarendon. The staff and the hospital had communicated to ensure he would have the required appliances to ensure he would be able to get out of bed and stand up and also the use of a wheelchair.
I would like to thank Clarendon, the staff and all those involved, who obviously make the time in my dad's life a happy one.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for leaving us a positive review. It is great to read the staff make the time in your Father's life a happy one and we will certainly share your review with the entire team. Thank you once again and it is a pleasure caring for your Father.

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Review from Jeanette A (Niece of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has stayed at this home for around 9 months now and the care he has received has been phenomenal. He's been looked after while he's been ill and the staff have made sure he had everything he needs. My uncle enjoys the entertainment they provide. We get regular updates from the home regarding
his activities and his health. The home is clean and tidy and I would recommend it to anyone who needs to find a home for a loved one.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and for leaving us such positive feedback. We are pleased to read the care your uncle receives is phenomenal and for recommending Clarendon House to prospective care seekers. We will share your review with our team.

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Review from Christina G (Daughter of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Clarendon House Care Home for one year this month as she has Alzheimer's and vascular dementia. The staff are the most caring and patient people and look after Mum with empathy and sensitivity. The provision of simple things that Mum has always liked, such as occasional music and
dance sessions which trigger happy memories for her and attention to her personal care which she finds difficult to understand but was always most important to her in the past. Mum also now eats proper meals which has improved her health and she definitely enjoys the cooking done by the staff there. I feel that I can leave my mum at Clarendon and she will be well cared for on a day-to-day basis and that I can visit her as her daughter and enjoy the time we have. It is as always, a pleasure to deal with the whole family at Clarendon House and I thank you for your ongoing care.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such a positive review of Clarendon House Care Home. We are pleased to read you feel your mother is well cared for and your acknowledgement of our staff team. We will share this review with the team, it is a pleasure caring for your mother.

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Review from P C (Son of Resident) published on 30 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both parents are residents at Clarendon House Care Home and we are very happy with the care they are receiving.
The attention to detail is superb.
After a not so good experience with a previous home, it has been a pleasure dealing with Clarendon House. Thanks.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, it is highly appreciated. We are happy to read your experience has been better with Clarendon House than the previous care home your parents resided in. We will share your review with the staff team and thank you once again.

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Review from Jo W (Sister-in-law of Resident) published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been at Clarendon House Care Home since March 2022. She came out of hospital after a fall resulting in a hip replacement. She has dementia and the improvement since she went to Clarendon House is remarkable.
She had one-to-one care and is now walking with a frame. She eats meals
which in her previous home she refused, she has a shower and the staff involved with her I can't speak highly enough of. The staff and the care gives me peace of mind.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such a positive review of Clarendon House. It is reassuring to read the staff and care being delivered gives you peace of mind, we will share this review with the staff team. Thank you once again.

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Review from Royston O (Son of Resident) published on 5 May 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Following a serious car accident and discharge from the hospital in January, my mother was a resident for three months. During her time at Clarendon, I believe that her care was very good and her mobility improved. However, as one would expect her dementia worsened. My only negative comment would be
that the home itself could do with a good re-decoration and brightening up, but staff are to be commended.
Thank you.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review, we have noted your comments regarding the aesthetics of Clarendon House and it needing re-decoration. Yearly Clarendon House has all lounges, corridors, dining areas and communal areas painted and decorated with colour schemes and designs picked by residents. Should there be a requirement for the decorations to take place earlier it is actioned with immediate effect as we understand the importance of maintaining a presentable and homely environment and its effect on the well-being of our residents. In this instance, we apologise if we could not meet standards and your comments have been noted in our continuous improvement plan. On the other hand, thank you for commending our staff and acknowledging the excellent care they deliver. Wishing your mother and family all the very best.

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Review from H W (Daughter of Resident) published on 7 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Before Covid, Clarendon House Care Home had a welcoming, 'open door' policy, which was reassuring. As a relative, visiting without an appointment, it was clear to see the residents were well cared for in a homely environment. I believe that staff have done their best, working through two years of restrictions
and isolation requirements.
Recently, my mum's health declined and as our family faced a difficult situation, we found that the staff and management could not have been more helpful and understanding. Each individual member of staff that we had contact with were considerate, kind and professional in the way they cared in such a personal way for Mum.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and acknowledging the person-centred care given to your mother during her stay at Clarendon House, it was a pleasure caring for your mother and she is missed dearly by all.

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Review from Helen G (Daughter of Resident) published on 21 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a great visit today with my mum and sister. Mum was very happy eating her dinner with us. We were offered to have dinner with Mum as well, which was a very lovely offer. The staff were so helpful, and nothing seemed to be too much.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such a positive review. We are pleased to hear the staff were helpful and accommodating when visiting your Mother. Your review is highly appreciated.

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Review from Jane G (Daughter of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Been today, visited my mum. Nice to see mum well dressed with her teeth and glasses. Had a lovely visit to the home. Staff were very helpful and attentive to our needs and Mum is very well looked after here.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for leaving such a positive review for Clarendon House Care Home and recognising the excellent work carried out by our staff. Your review is highly appreciated.

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Review from Liz M (Daughter of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad was a resident at Clarendon House Care Home from September 2020 until he passed away there in June 2021. Unfortunately due to the pandemic, we were limited in visiting at times but the staff did their utmost to facilitate within the restrictions including window visits, many telephone calls
and eventually seeing Dad within the home. From the moment Dad arrived the management and staff were very accommodating to his care needs and we always felt that Dad was very well looked after and cared for. Clarendon House always felt homely, comfortable and very welcoming. All members of staff throughout Dad’s stay treated him with great kindness, empathy and honest affection which was also extended to us as family. Despite the challenges of the pandemic the Clarendon House team always maintained positivity, respect and often went above and beyond. Ultimately an emotional and difficult time for the whole family was made easier by all at Clarendon House. Thank you to you all.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such a positive review, it was a pleasure getting to know your father and caring for him at Clarendon House. Your positive review motivates us to keep on providing high-quality care to our residents and making their stay with us as enjoyable as possible.

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Review from Peter P (Husband of Resident) published on 24 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfied that my wife is cared for with dignity. The management and staff are pleasant and helpful.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your feedback and review. Dignity and respect towards our residents are of priority enabling our Resident's to have a positive experience of care in addition to being a member of the Dignity in Care Network.

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Review from Renae B (Daughter of Resident) published on 5 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel like there is a very nice and safe vibe in here, friendly and safe and caring. Staff are attentive and attend to everyone's individual needs. The home is relaxed and homely. My mum has come on leaps and bounds since being here.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your positive feedback. Our staff are our greatest asset in our home and we strive to ensure the best care is delivered for our residents.

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Review from Cherryl B (Daughter of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care is given - very positive and happy staff. They spend time with my mother and make her feel happy and secure.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review; we are pleased to hear our staff make your mother feel happy and secure within Clarendon House. We have also noted your review of Activities within Clarendon House, and we will work towards improving in this area.

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Review from Kayleigh C (Granddaughter of Resident) published on 7 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Seems settled and happy. Staff have done a good job in making her comfortable.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for your review and the feedback above. We have noted that "Activities" require attention in your opinion, and the home will work towards improving in this area.

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Review from Valerie A (Wife of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband became a resident of Clarendon House in October 2020, during the pandemic. I have only recently been able to go in to see him and interact with the staff. All staff members have been very helpful and caring and my husband is happy and contented and well looked after.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such positive feedback, our staff are our greatest asset and they put our residents at the centre of all they do. Thank you once again.

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Review from Kevin A (Son of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad, who suffers from Alzheimer's, was admitted to Clarendon House in 2020 during the Covid-19 pandemic. As a result, I have been unable to visit him inside. The staff did arrange for window visits using a telephone and this was very helpful for me and my dad. In addition, a member of staff calls
me every day to let me know how my dad is doing and what his activities have been. It is clear that all of the staff are very caring and concerned that my dad is looked after as best as possible. Overall, my dad is well looked after and I feel he is in very good hands.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Thank you for such positive feedback. With the Covid-19 pandemic restricting visiting in care homes, communication is more important than ever, we are happy to hear you are satisfied with the care we provide to your father. Visiting restrictions are being eased as of next week under government guidelines, we will communicate to you further Clarendon House's arrangements.

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Review from Pamela J (Wife of Resident) published on 23 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over 2 years of experience of Clarendon House care, I have only praise for the care the residents receive. I note the gentleness when giving medicines and the sympathetic and caring manner given to those in their care.
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Review from Michael O (Son of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had been a resident for several years now and is very well looked after at Clarendon House. The staff are all very caring and provide a high level of care. The home is comfortable and the food is freshly cooked every day. I would highly recommend Clarendon House if you were looking for a friendly
home for your relative.
Reply from Abbas Nurmohamed, Director at Clarendon House Care Home

Hi, many thanks for your review and for recommending Clarendon House Care Home for prospective families looking for a care home for their next of kin.

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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Clarendon House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 76 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Clarendon House Care Home is calculated as follows: ( (892 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 908 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clarendon House Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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