Clarendon House Care Home

My mother-in-law has been a resident for two years. She is cared for in a respectful and warm manner. The staff know and adapts the regimen to her needs, ensuring the least possible stress. Communication is excellent. There is a warm and secure atmosphere in the residence and plenty of activities to keep her happy.

Fantastic staff - hard working.

The staff are lovely, friendly people. They are very welcoming. Good listeners and do really care. They do a great job. I applaud them all.

Very clean home, always safe and the staff are very helpful. The staff really do care.

I constantly receive updates on the care and condition of my mum. Since Mum has been a resident, we have seen a marked improvement in her welfare. The care given has been amazing, and they all show compassion towards Mum.

Very pleasant staff, very helpful. My brother seems very happy here which gives me peace of mind.

We are always welcomed and given updates about our relative. She is clearly well looked after and comfortable.

Visits are very pleasant. When visiting my brother-in-law there is a family feel to the home. The staff are always polite and happy and always greet me on arrival.

On my arrival at Clarendon House, I was greeted by a lady who was very polite and friendly. I was shown to my dad's room. I had never been in my dad's room before and my first impressions were that it was bigger than I was expecting. It was being cleaned by members of staff, which is always a good sign. Overall the room was a nice size and a clean space with a lovely view. Dad, in himself, seemed very comfortable and relaxed. His appearance was very clean and tidy.

My brother is happy being here, therefore so am I.

I wold like to start by saying how truly grateful I am to the staff at Clarendon House. My grandma has been a resident here for the best part of 15 years and in that time the love and care she has been given is incredible. No matter what I request, if this is last minute visits or someone to talk to the staff at Clarendon always go above and beyond. I feel so lucky to have my grandma in such an amazing place and with a very very special team. Thank you.

My grandmother has been a resident for 2 years at Clarendon House and has received the best personal care I could hope for. The staff are very aware of her as an individual and are able to anticipate her needs. The standard of cleanliness is second to none and my nan's personal hygiene is immaculate. The staff are friendly when we visit and Nan's able to associate with other residents which is important to us as her family.

As a daughter, the hardest decision I had to make was to accept my mum's situation and move her into a caring facility. From the moment I stepped into Claredon House, I was greeted with compassion and understanding. I knew this was going to be my mum's new home. I have nothing but respect for such a genuine team, their care is second to none. On behalf of me and my family, I would like to thank you all for your hard work, love and support you give my mum on a daily basis. I am forever grateful.

Mum was admitted into Clarendon House in February 2023. Unfortunately, she had progressed into the latter stages of dementia, and even with a care package in place at home we could no longer administer the appropriate care that she needed. After viewing a couple more care homes which really weren’t suitable, Clarendon were able to offer mum a place and we are so pleased that they did. A smaller home with a more personal feel where residents are treated like family. All of the staff work incredibly hard to deliver an excellent level of care whilst keeping the resident's dignity. They were all genuinely kind and compassionate. Mum unfortunately passed away in July 2023. We know that during her last few months she spent her days being given the best possible care in a lovely, caring environment. The family would like to give a very big thank you to the director, the manager and all involved in Mum's care. We would highly recommend Clarendon House.

I would be happy to recommend this home to someone seeking a place for a family member or loved one.

Overall, I would not hesitate to recommend Clarendon House to anyone who has a relative in need of care.

I would like to thank Clarendon, the staff and all those involved, who obviously make the time in my dad's life a happy one.

My uncle has stayed at this home for around 9 months now and the care he has received has been phenomenal. He's been looked after while he's been ill and the staff have made sure he had everything he needs. My uncle enjoys the entertainment they provide. We get regular updates from the home regarding his activities and his health. The home is clean and tidy and I would recommend it to anyone who needs to find a home for a loved one.

My mother has been at Clarendon House Care Home for one year this month as she has Alzheimer's and vascular dementia. The staff are the most caring and patient people and look after Mum with empathy and sensitivity. The provision of simple things that Mum has always liked, such as occasional music and dance sessions which trigger happy memories for her and attention to her personal care which she finds difficult to understand but was always most important to her in the past. Mum also now eats proper meals which has improved her health and she definitely enjoys the cooking done by the staff there. I feel that I can leave my mum at Clarendon and she will be well cared for on a day-to-day basis and that I can visit her as her daughter and enjoy the time we have. It is as always, a pleasure to deal with the whole family at Clarendon House and I thank you for your ongoing care.

After a not so good experience with a previous home, it has been a pleasure dealing with Clarendon House. Thanks.