Netherton Green Care Home

Bowling Green Road, Netherton, Dudley DY2 9LE
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9.4 130 Reviews
  • Netherton Green Care Home, Dudley
Netherton Green offers a safe setting for older people to receive personalised care and support. Four houses make up the purpose built home, providing different types and levels of care for short or long term requirements.

The home is situated in a pleasant residential area, close to the centre of Dudley and offers comfortable accommodation within a warm and welcoming environment. Bright and airy rooms have been furnished and decorated to the high standard expected in a Advinia care home.

Both hot and cold options are available at mealtimes and the in-house chef fully understands residents’ needs and dietary preferences to make sure they receive food that they find both satisfying and enjoyable.

Residents can continue to enjoy their pastimes in the home or even start new ones with the help of the dedicated activity co-ordinator, always on hand to suggest new ideas and help clients to achieve a fulfilling lifestyle. Organised activities are available as well regular trips out, visiting entertainers, a hairdresser and a mobile library.
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Care Provided by Netherton Green Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

The price(s) shown are provided by the care home. Contact Netherton Green Care Home for full pricing details and T&Cs.

Contact Netherton Green Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Netherton Green Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Fiona Sewera (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (60)

Netherton Green Care Home Reviews (130)

9.4

Netherton Green Care Home has a Review Score of 9.4 (9.411) out of 10, based on 21 reviews in the last 2 years.
Over all time Netherton Green Care Home has 130 reviews.

Overall Experience
  • 79
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  • 5
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Date Published
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Reviewer Connection to Netherton Green Care Home
  • 58
  • 15
  • 12
  • 8
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  • 4
  • 4
  • 3
  • 3
  • 2
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  • 2
  • 1
  • 1
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  • 1
  • 1
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Total of 130, showing 1-20
Review from Anthony H (Son of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are friendley and allways help my dad when he needs it .
He enjoys the music and singers they have every week that is put on by kaz
My dad also likes the food and drinks he gets regular in the day.
Reply from Paul Lawson, Head of Sales and Marketing at Netherton Green Care HomeThank-you very much for your review and for sharing your positive experience. We are thrilled that your dear dad is doing so well. Best wishes
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Review from Clare W (Niece of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
On the whole week are pleased with the home, there is lots of entertainment to keep the residents happy and engaged which is so important.
My relative is generally happy as she can be at Netherton Green, she likes to spend her days with the other residents.
We find the communication lacks at times
between the staff, and the night staff being unkind but we have addressed this with the manager and thats has been better.
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Review from John L (Brother of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found Netherton Green care home to be extremely well organised, with a professional and approachable manager Fiona who maintains an open-door policy.
The staff are caring, compassionate, friendly, and highly professional in their approach to both residents and relatives. They always take the
time to listen and clearly explain any concerns or suggestions, which is very reassuring for families.
The home itself is very clean, welcoming, and has a relaxed, happy atmosphere created by the entire team. Housekeeping standards are exceptional, and the laundry service is also excellent.
Meals are thoughtfully prepared, with menus that cater to all residents' nutritional, cultural, and dietary needs.
There is a wide range of activities and social events available, helping residents stay engaged, happy, and content.
The medical team is excellent, and both residents and relatives are kept fully informed about any changes, concerns, or health issues.
I would recommend 100%
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Review from B B (Daughter of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom moved here in May 25 due to her parkinsons becoming worse and needing nursing care. The staff and management have all been amazing in supporting my mom aswell as the family with this transition in what was a very hard time. My mom is very well looked after and supported.
My mom is offered choices
with her meals and drinks aswell as activities she wants to do.
The communication between the home,my mom and family is fantastic.
I cannot thank the staff enough for all they do. I can finally sleep at night knowing my mom is looked after.
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Review from Jayne B (Daughter of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not ask for better staff, they show care and compassion not only to my mother in law to to family members. They have activities and fates to raise funds to support residents entertainment. Family are welcomed to be involved with our loved one living there! I honestly would highly recommend to
anyone looking for care home for their loved one!
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Review from M W (Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was so glad, that got a place here! I've not been so busy, as my family help so quickly. I did felt that I'd be happy. When I had burgers which was awful! I went to my daughter far and was felt that she needed her flat. With a short time I got the flat here. Happy here!
Reply from Paul Lawson, Head of Sales and Marketing at Netherton Green Care HomeThank-you very much for your review and we are delighted that you feel so safe in your new environment following your traumatic experience in your flat at home. Best wishes
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Review from Deborah H (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During his stay he was loved and very well cared for. The staff were lovely, patient and very caring. The facilities were very pleasant with plenty of space and multiple seating areas. Resident rooms were nice with ample storage space and TV. Reluctantly had to move him, due to his Alzheimers becoming
more advanced. We would be very happy to recommend Netherton Green.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank-you so much for your recommendation and kind comments. We hope that your father is well and has settled into his new home and we thank-you for putting your trust in us during his stay at Netherton Green. Best wishes
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Review from Vicky K (Daughter of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been so happy, enjoying new experiences that wouldn't have been available to her at home with her advancing dementia. It was good that she had a safe environment to be in with staff who cared. I would like to give a special shout out to three members of staff in particular, who were so good
at dealing with any problems that arose. Also, thank you to the activities coordinator for organising the various activities in the home.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank-you so much for your lovely review and recommendation. It is fantastic to hear that your mum has been so happy and enjoying life at Netherton Green. Great that she has been getting involved in the activities too. Thanks again and best wishes.
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Review from P V (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care for my mother in Windmill House. All staff were kind and considerate. Particularly, two members of staff, who were professional, incredibly patient and treated everyone as valued individuals.
Thank you.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank-you very much for sharing your positive experience at Netherton Green Care Home. We will share your kind words with the staff team who will be thrilled that you are so pleased with the care your dear mum received in Windmill House. Best wishes
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Review from G P (Sister of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent a week and a day there with my brother on end of life care. He was very well looked after the staff were friendly and caring fetching me a cup of tea as I have trouble walking. Talking and letting know they were there very comforting. I was very happy with the care they gave him in his last
days.
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Review from Graham L (Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Considering these buildings are adapted as opposed to purpose built they are extremely well used and fulfil the purpose very well.
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Review from Geoffrey S (Husband of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My opinions about Netherton Green are positive. The food is good, staff are very good. The whole place is excellent. My view is it's a very good place to come to keeping residents happy with games to play and entertainment.
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Review from Keiran P (Grandson of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The workers always make sure my nan is taken care of. I think that it's a really good home and everything I can say about it here is positive.
Overall, I believe that the whole home is excellent and has helped massively over time.
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Review from Lyndon F (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom was it the home for 5 years. She was treated with the care dignity and love she needed. all the staff were polite caring nothing was to much trouble the care was. excellent.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank-you very much for taking the time to leave us a review it's very much appreciated. Best wishes to you all.
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Review from C H (Friend of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you want to have your relative cared for then this is the home to use. The staff are amazing. Nothing matters but the client's needs. Fabulous home. Wonderful staff. Activities schedule above and beyond. Thank you.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank you so much for your lovely review and recommendation. Kind regards.
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Review from E B (Daughter-in-law of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff great and cheered my mother-in-law up with the Halloween party. Well done. Thank you.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank-you very much for your review and high ratings. Best wishes.
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Review from K G (Granddaughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My nan has been in this home for roughly 4 weeks after moving from another nursing home in the area. From what I have observed on my visits the staff are lovely and always willing to help. My nan always appears to be clean and comfortable.
Food options are much better than in her previous home and
there are more options for activities.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank-you very much for your review and it's fantastic that your gran has settled in so well and is happy living at Netherton Green. Best wishes.
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Review from J G (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a very bad experience at another nursing home, Netherton Green is a breath of fresh air. Within a week I have been able to put my full trust in the staff. Mum is always well-fed, clean and treated with dignity and care. The communication from all staff is exceptional. Always informing me on my
daily visits of her health and well-being. Thank you to all the staff at Netherton Green
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank-you so much for your lovely review and we are delighted that we were able to assist your mum after a previous bad experience in another care home. We will pass on your kind words to the team. Best wishes.
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Review from Wayne J (Son of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Personalised care for my dad, cannot fault staff, very caring, nothing too much trouble. Meals are excellent and if Dad doesn't like anything will make him something different, nothing too much trouble. A big thank you to all the caring staff/team/manager.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeOn behalf of the team, thank you for your review and compliments. We are delighted that your dad is doing so well. Best wishes.
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Review from Dawn G (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Darby House end of June. Settled very quickly and appears to be happy. Staff extremely helpful and very caring towards all patients. Staff go out of their way to assist with anything he requires. 100% satisfied with the care he has received.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care HomeThank you very much for your review and kind comments. It's fantastic that your dad has settled in so well and is happy at Netherton Green. We will pass on your compliments to the team. Thanks again and best wishes.
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Current Review Score: 9.4 (9.411)

Overview of Review Score

The Review Score of 9.4 (9.411) out of 10 for Netherton Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.536 for Netherton Green Care Home is calculated as follows: ( (154 Excellents x 5) + (74 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 248 Ratings = 4.536
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Netherton Green Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 21 Positive Reviews ÷ 24 = 0.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Dec 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (4)

Karen

Karen

Job Title: Senior Activities and Wellbeing Coordinator Joined: 2001

I joined the team at Netherton Green in June 2001 as a Care Assistant, roughly 18 months later I was successful in promotion to Senior Care Assistant which was a role I had for 16 years. For the last 3 and a half years I have worked in the Activities and Wellbeing team and was again successful in promotion to Senior Activity and Wellbeing Coordinator at the beginning of 2022. Being in the Activities team allows me to get to know the Residents and their families in a different way, being able to help them engage with and enable Residents to continue to do the things that they enjoy, really is what I love about my job.

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Fiona Sewera

Job Title: Home Manager Joined: 2025

As a Registered Mental Health Nurse, I have gained extensive experience in providing care and support to elderly people, helping to enrich their lives. I am a knowledgeable and dedicated leader, passionate about delivering the highest standards of care and enhancing the quality of life for residents. I believe in offering kind and compassionate support while embracing a holistic approach to meet the individual needs of every resident.

Karen

Karen Winmill

Job Title: Wellbeing Coordinator

My name is Karen Winmill, and I’ve been part of the Netherton Green family for 24 years. I first joined as a Carer before progressing to a Senior Carer role, and for the past nine years, I’ve proudly worked as the Activities and Wellbeing Coordinator.


I’ve always loved spending time with our residents — getting to know their stories, hobbies, and interests is what makes this role so special to me. I truly believe this job was made for me. I have a warm, bubbly personality and a great relationship with both residents and their families. I’m never afraid to make a fool of myself if it means making someone smile — our residents especially love seeing which costume I’ll be wearing next for our themed days!


I’m passionate about providing person-centred activities that bring joy, purpose, and fulfilment to every individual. From weekly Bingo sessions (which families love to join in with!) to one-to-one chats over a cuppa, shopping trips, pet therapy visits, intergenerational activities, and live entertainment — there’s always something going on to brighten everyone’s day.


Outside of work, I enjoy going on cruise holidays with my husband and spending quality time with my family. I also have a lifelong love of dance — I was a dance teacher for many years and even competed as a child — which certainly comes in handy for my role here at Netherton Green!

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Tracey Hunt

Job Title: Administrator Joined: 2025

I have worked as an administrator for over 30 years, and I've worked as a domiciliary carer for years in the past. I joined Netherton Green in October 2025. It is a lovely home, it feels very homely, and everyone made me feel very welcome.

Frequently Asked Questions about Netherton Green Care Home

What types of Care is Netherton Green Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Netherton Green Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Netherton Green Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Netherton Green Care Home to the centre of Dudley?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Netherton Green Care Home to verify any information. View our terms and conditions. Netherton Green Care Home has an Enhanced Service - more info.