Netherton Green Care Home

Bowling Green Road, Netherton, Dudley DY2 9LE
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9.3 125 Reviews
  • Netherton Green Care Home, Dudley
Netherton Green offers a safe setting for older people to receive personalised care and support. Four houses make up the purpose built home, providing different types and levels of care for short or long term requirements.

The home is situated in a pleasant residential area, close to the centre of Dudley and offers comfortable accommodation within a warm and welcoming environment. Bright and airy rooms have been furnished and decorated to the high standard expected in a Advinia care home.

Both hot and cold options are available at mealtimes and the in-house chef fully understands residents’ needs and dietary preferences to make sure they receive food that they find both satisfying and enjoyable.

Residents can continue to enjoy their pastimes in the home or even start new ones with the help of the dedicated activity co-ordinator, always on hand to suggest new ideas and help clients to achieve a fulfilling lifestyle. Organised activities are available as well regular trips out, visiting entertainers, a hairdresser and a mobile library.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 120 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1095
  • Self-Funded Nursing Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Nursing Care: from £1395

Subject to care needs assessment

These prices are only a guideline, please contact Netherton Green Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Fiona Sewera (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Netherton Green Care Home Reviews (125)

9.3

Netherton Green Care Home has a Review Score of 9.3 (9.337) out of 10, based on 21 reviews in the last 2 years.
Over all time Netherton Green Care Home has 125 reviews.

Overall Experience
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Date Published
  • 125
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Reviewer Connection to Netherton Green Care Home
  • 56
  • 14
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  • 4
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  • 1
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Total of 125, showing 1-20
Review from Deborah H (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During his stay he was loved and very well cared for. The staff were lovely, patient and very caring. The facilities were very pleasant with plenty of space and multiple seating areas. Resident rooms were nice with ample storage space and TV. Reluctantly had to move him, due to his Alzheimers becoming
more advanced. We would be very happy to recommend Netherton Green.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you so much for your recommendation and kind comments. We hope that your father is well and has settled into his new home and we thank-you for putting your trust in us during his stay at Netherton Green. Best wishes

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Review from Vicky K (Daughter of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been so happy, enjoying new experiences that wouldn't have been available to her at home with her advancing dementia. It was good that she had a safe environment to be in with staff who cared. I would like to give a special shout out to three members of staff in particular, who were so good
at dealing with any problems that arose. Also, thank you to the activities coordinator for organising the various activities in the home.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you so much for your lovely review and recommendation. It is fantastic to hear that your mum has been so happy and enjoying life at Netherton Green. Great that she has been getting involved in the activities too. Thanks again and best wishes.

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Review from P V (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care for my mother in Windmill House. All staff were kind and considerate. Particularly, two members of staff, who were professional, incredibly patient and treated everyone as valued individuals.
Thank you.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you very much for sharing your positive experience at Netherton Green Care Home. We will share your kind words with the staff team who will be thrilled that you are so pleased with the care your dear mum received in Windmill House. Best wishes

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Review from G P (Sister of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent a week and a day there with my brother on end of life care. He was very well looked after the staff were friendly and caring fetching me a cup of tea as I have trouble walking. Talking and letting know they were there very comforting. I was very happy with the care they gave him in his last
days.
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Review from Graham L (Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Considering these buildings are adapted as opposed to purpose built they are extremely well used and fulfil the purpose very well.
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Review from Geoffrey S (Husband of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My opinions about Netherton Green are positive. The food is good, staff are very good. The whole place is excellent. My view is it's a very good place to come to keeping residents happy with games to play and entertainment.
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Review from Keiran P (Grandson of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The workers always make sure my nan is taken care of. I think that it's a really good home and everything I can say about it here is positive.
Overall, I believe that the whole home is excellent and has helped massively over time.
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Review from Lyndon F (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom was it the home for 5 years. She was treated with the care dignity and love she needed. all the staff were polite caring nothing was to much trouble the care was. excellent.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you very much for taking the time to leave us a review it's very much appreciated. Best wishes to you all.

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Review from C H (Friend of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you want to have your relative cared for then this is the home to use. The staff are amazing. Nothing matters but the client's needs. Fabulous home. Wonderful staff. Activities schedule above and beyond. Thank you.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you so much for your lovely review and recommendation. Kind regards.

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Review from E B (Daughter-in-law of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff great and cheered my mother-in-law up with the Halloween party. Well done. Thank you.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you very much for your review and high ratings. Best wishes.

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Review from K G (Granddaughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My nan has been in this home for roughly 4 weeks after moving from another nursing home in the area. From what I have observed on my visits the staff are lovely and always willing to help. My nan always appears to be clean and comfortable.
Food options are much better than in her previous home and
there are more options for activities.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you very much for your review and it's fantastic that your gran has settled in so well and is happy living at Netherton Green. Best wishes.

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Review from J G (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a very bad experience at another nursing home, Netherton Green is a breath of fresh air. Within a week I have been able to put my full trust in the staff. Mum is always well-fed, clean and treated with dignity and care. The communication from all staff is exceptional. Always informing me on my
daily visits of her health and well-being. Thank you to all the staff at Netherton Green
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you so much for your lovely review and we are delighted that we were able to assist your mum after a previous bad experience in another care home. We will pass on your kind words to the team. Best wishes.

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Review from Wayne J (Son of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Personalised care for my dad, cannot fault staff, very caring, nothing too much trouble. Meals are excellent and if Dad doesn't like anything will make him something different, nothing too much trouble. A big thank you to all the caring staff/team/manager.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

On behalf of the team, thank you for your review and compliments. We are delighted that your dad is doing so well. Best wishes.

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Review from Dawn G (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved into Darby House end of June. Settled very quickly and appears to be happy. Staff extremely helpful and very caring towards all patients. Staff go out of their way to assist with anything he requires. 100% satisfied with the care he has received.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you very much for your review and kind comments. It's fantastic that your dad has settled in so well and is happy at Netherton Green. We will pass on your compliments to the team. Thanks again and best wishes.

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Review from C S (Sister of Resident) published on 25 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolute 100% satisfied with the care of my brother. A great team of staff. He is happy, contended and safe in this wonderful homely environment. A big thank you to the management and staff for their kindness, patience and humanitarian approach to my brother and other residents.
Reply from Erica Neal, Manager at Netherton Green Care Home

Thank you so much for a lovely review, it is always appreciated when the care and compassion of our great management and staff team is recognised in such a positive way. I am pleased your brother is happy at Netherton Green, this is always our goal to ensure people are treated with care, respect and consideration. At Advinia we are proud of our Colleagues at Netherton Green for the great work they do.

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Review from J B (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care for my Dad, he is kept clean and shaved daily. Nothing is too much trouble, the staff is brilliant and always willing to help. My Dad's on end-of-life care and I couldn't have wished for better care of him. The nurse goes above and beyond to help and to keep my Dad comfortable in his
final days. They have made this easier.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you very much for your lovely review which we will share with the team. Best wishes.

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Review from Gail G (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is outstanding, Dad's on palliative care and coming to the end of his life, I couldn't have wished for better care. The staff are very helpful, the care given to Dad is brilliant, they keep him spotless even though I know he can be difficult sometimes. His final days are comfortable and with
great support to me.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you very much for your review and best wishes to your dad and all the family.

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Review from D B (Daughter-in-law of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into Netherton Green Care Home in December 23. Se settled in straight away. She enjoys the activities and entertainment that one last provides for the home. All the staff are very welcoming and friendly. I think we made a very good choice.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you for your review. We are delighted that you are happy with your choice of Netherton Green for your mother-in-law and that she has settled in so well. Best wishes.

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Review from C B (Son of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Netherton Green since Dec 23, the care she receives is first-class. She settled in straight away and enjoys the many activities that the activities and well-being coordinator arranges. All the staff are really nice.
Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you very much for your review, it's wonderful that your mother has settled in so well and is enjoying her stay at Netherton Green. Best wishes.

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Review from T H (Daughter-in-law of Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all lovely and friendly. Very clean and warm grounds, pretty to look at. Lots of activities for residents to do.
Reply from Jack Hendy, Home Manager at Netherton Green Care Home

Thank you for the wonderful review, I will ensure your kind words are shared with our team.

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Current Review Score: 9.3 (9.337)

Overview of Review Score

The Review Score of 9.3 (9.337) out of 10 for Netherton Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.504 for Netherton Green Care Home is calculated as follows: ( (150 Excellents x 5) + (75 Goods x 4) + (21 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 248 Ratings = 4.504
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.833 Points relating to the number of positive Reviews for Netherton Green Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 20 Positive Reviews ÷ 24 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Dec 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Nikki

Nikki

Job Title: Administrator Joined: 2019

Nikki has been with Advinia for just over three years, joining as an Activities Coordinator, and after helping out in the office during Covid she then moved to the Receptionist position on the rehabilitation House. This is a role that she thoroughly enjoyed and felt that she was able to learn so much more about the home. From there Nikki joined the Finance team where she is the home Administrator.


Outside of work, she is a mum to a 5-year-old little boy and has just brought her first home with her partner, who she is due to marry in 2023.

Karen

Karen

Job Title: Senior Activities and Wellbeing Coordinator Joined: 2001

I joined the team at Netherton Green in June 2001 as a Care Assistant, roughly 18 months later I was successful in promotion to Senior Care Assistant which was a role I had for 16 years. For the last 3 and a half years I have worked in the Activities and Wellbeing team and was again successful in promotion to Senior Activity and Wellbeing Coordinator at the beginning of 2022. Being in the Activities team allows me to get to know the Residents and their families in a different way, being able to help them engage with and enable Residents to continue to do the things that they enjoy, really is what I love about my job.

Frequently Asked Questions about Netherton Green Care Home

What types of Care is Netherton Green Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Netherton Green Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Netherton Green Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Netherton Green Care Home to the centre of Dudley?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Netherton Green Care Home to verify any information. View our terms and conditions. Netherton Green Care Home has an Enhanced Service - more info.