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Netherton Green Care Home

Bowling Green Road, Netherton, Dudley, West Midlands DY2 9LE
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Netherton Green Care Home, Dudley
Netherton Green Care Home, Dudley
Netherton Green Care Home, Dudley

Netherton Green offers a safe setting for older people to receive personalised care and support. Four houses make up the purpose built home, providing different types and levels of care for short or long term requirements.

The home is situated in a pleasant residential area, close to the centre of Dudley and offers comfortable accommodation within a warm and welcoming environment. Bright and airy rooms have been furnished and decorated to...  

Care Provided by Netherton Green Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Subject to care needs assessment

Contact Netherton Green Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Fiona Sewera (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (60)

Netherton Green Care Home Reviews (131)

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9.2

Netherton Green Care Home has a Review Score of 9.2 (9.245) out of 10, based on 19 reviews in the last 2 years. Over all time Netherton Green Care Home has 131 reviews.

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Showing 131 reviews matching selected criteria
Review from Dawn G (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

Dad moved into Darby House end of June. Settled very quickly and appears to be happy. Staff extremely helpful and very caring towards all patients. Staff go out of their way to assist with anything he requires. 100% satisfied with the care he has received.

Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you very much for your review and kind comments. It's fantastic that your dad has settled in so well and is happy at Netherton Green. We will pass on your compliments to the team. Thanks again and best wishes.

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Review from C S (Sister of Resident) published on 25 June 2024 Submitted via Website
Overall Experience

Absolute 100% satisfied with the care of my brother. A great team of staff. He is happy, contended and safe in this wonderful homely environment. A big thank you to the management and staff for their kindness, patience and humanitarian approach to my brother and other residents.

Reply from Erica Neal, Manager at Netherton Green Care Home

Thank you so much for a lovely review, it is always appreciated when the care and compassion of our great management and staff team is recognised in such a positive way. I am pleased your brother is happy at Netherton Green, this is always our goal to ensure people are treated with care, respect...  

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Review from J B (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

Fantastic care for my Dad, he is kept clean and shaved daily. Nothing is too much trouble, the staff is brilliant and always willing to help. My Dad's on end-of-life care and I couldn't have wished for better care of him. The nurse goes above and beyond to help and to keep my Dad comfortable in his final days. They have made this easier.

Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you very much for your lovely review which we will share with the team. Best wishes.

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Review from Gail G (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

The care is outstanding, Dad's on palliative care and coming to the end of his life, I couldn't have wished for better care. The staff are very helpful, the care given to Dad is brilliant, they keep him spotless even though I know he can be difficult sometimes. His final days are comfortable and with great support to me.

Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you very much for your review and best wishes to your dad and all the family.

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Review from D B (Daughter-in-law of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience

My mother-in-law moved into Netherton Green Care Home in December 23. Se settled in straight away. She enjoys the activities and entertainment that one last provides for the home. All the staff are very welcoming and friendly. I think we made a very good choice.

Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you for your review. We are delighted that you are happy with your choice of Netherton Green for your mother-in-law and that she has settled in so well. Best wishes.

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Review from C B (Son of Resident) published on 15 March 2024 Submitted via Postal Card
Overall Experience

My mother has been in Netherton Green since Dec 23, the care she receives is first-class. She settled in straight away and enjoys the many activities that the activities and well-being coordinator arranges. All the staff are really nice.

Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank-you very much for your review, it's wonderful that your mother has settled in so well and is enjoying her stay at Netherton Green. Best wishes.

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Review from T H (Daughter-in-law of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience

The staff are all lovely and friendly. Very clean and warm grounds, pretty to look at. Lots of activities for residents to do.

Reply from Jack Hendy, Home Manager at Netherton Green Care Home

Thank you for the wonderful review, I will ensure your kind words are shared with our team.

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Review from Margaret R (Niece of Resident) published on 28 September 2023 Submitted via Postal Card
Overall Experience
I am having difficulty in getting a response for receiving a refund from Advinia. As of 11/09/2023, it is now 83 days. This does not comply with their terms and conditions. We have had several telephone calls and emails to various staff, also solicitor has emailed them and still no response. We are owed over £7k and have funeral expenses and other bills to pay.

Our relative passed away on June 19th 2023. This matter is very stressful, especially at this sad and difficult time.

Reply from Jack Wildman, Home Manager at Netherton Green Care Home
Dear Margaret,

I am sorry to hear that Advinia have not yet processed your refund. As all of the necessary steps have been taken at home level, we have now escalated this review to head office. I understand that this can be a difficult time, please be assured that this is being dealt with by our Finance Team at Head Office, who will contact you regarding this matter.

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Review from Christopher H (Son of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience

Netherton Green's strength is its staff; always efficient, helpful, considerate and caring.

Reply from Jack Wildman, Home Manager at Netherton Green Care Home

Hello, Christopher, and thank you for your review. It is wonderful to hear your kind comments towards our staff; I will ensure these are shared with the team.

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Review from J B (Wife of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

My husband is being well looked after and seems quite content.

Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Thank you very much for your review. We are delighted that you feel that your husband is being well looked after at Netherton Green. Best wishes.

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Review from Craig H (Son of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

The care given to my mum is beyond what we thought she would receive. The carers are always polite and interacting with all residents. Luckily, my mum is able to be taken on days out, which is a nice added bonus. They also arrange for entertainment (i.e. singers) to come in and perform for the residents.

Reply from Paul Lawson, National Sales Manager at Netherton Green Care Home

Hello Craig and thank you very much for your review. We are delighted that you are so satisfied with the care your mum is receiving and that she is enjoying the entertainment on offer. Thanks also for your kind comments about the care team. Best wishes.

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Review from Lynn F (Daughter of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

Our mom is always clean and dry, she is looked after very well. The staff are brilliant and mom loves them.

Reply from Jack Wildman, Home Manager at Netherton Green Care Home
Thank you for your positive feedback, it is so wonderful to hear that you and your Mom are pleased with her care.
I will pass on your kind words to our team.

From myself and the team here at Netherton, thank you.

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Review from M W (Niece of Resident) published on 22 December 2022 Submitted via Postal Card
Overall Experience

From the outset, we were warmly and compassionately welcomed by the deputy manager and his team. They all went out of their way to reassure us that my uncle would receive the very best of care. Very person-centred and nothing was too much trouble. I can thoroughly recommend excellent palliative care.

Reply from Arineh, Marketing Executive at Netherton Green Care Home

We are happy to know that you received a lovely warm welcome from the deputy manager and the team, and glad that you felt reassured that the staff would provide your uncle with a high level of care and support. Thank you for your kind words and recommendation.

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Review from T L (Daughter of Resident) published on 19 June 2022 Submitted via Postal Card
Overall Experience

This home was first class in every way, from the room and location, to the manager and to the nurses and carers who I knew my dad loved. You could tell his face lit up when they spoke, I cannot fault the care, it was exceptional. I would definitely recommend to anyone. Thank you.

Reply from Nicky Cahill, Divisional Director at Netherton Green Care Home

Thank you for your lovely comments. Our team aim to give the very best to our residents and their families.

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Review from A H (Son of Resident) published on 19 June 2022 Submitted via Postal Card
Overall Experience

Our dad moved from hospital in mid-May and even though he was only there for a short period of time, the care he received was excellent. All of the staff both nurses and carers were always there to check on him, help and support us as he was receiving care. They kept him comfortable and pain-free.

Reply from Nicky Cahill, Divisional Director at Netherton Green Care Home

Thank you for your lovely comments. Our team at Netherton Green aim to give the very best to our residents and families.

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Review from A C (Granddaughter of Resident) published on 19 June 2022 Submitted via Postal Card
Overall Experience

When we came to visit as a family, we were offered hot drinks and biscuits. We were made to feel welcome at any time. He was checked on regularly, and looked clean and comfortable. The room was always clean and tidy and also around to hand pictures up to make it feel like home. He loved the stuff as his face always lit up hearing them. We are so pleased with his care and thank everyone.

Reply from Nicky Cahill, Divisional director at Netherton Green Care Home

Thank you for your comments. Our team at Netherton aim to give the very best to our residents and their families.

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Review from Thelma B (Daughter of Resident) published on 28 March 2022 Submitted via Website
Overall Experience

My mum has been a resident in Darby House for over 3 years and I have found the nursing care to be of an excellent standard. Any concerns are dealt with promptly and sensitively and to my satisfaction. I feel reassured she is in safe hands. I am kept informed if there are any issues that I need to be made aware of and I am always made to feel very welcome when I visit my mum. I have no hesitation in recommending this care home to anyone who may be looking for a care home for their loved one.

Reply from Caron Williams, Home Manager at Netherton Green Care Home

Thank you so much for your excellent review of the care and service you receive from us. We are thrilled to hear that we are consistently meeting your expectations.

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Review from S B (Daughter-in-law of Resident) published on 16 March 2022 Submitted via Postal Card
Overall Experience

Mum has been in Netherton Green now for three years. I cannot fault the care that she receives and any small issues that I may have raised have mainly been dealt with. Mum is in Windmill Unit and most of the staff and especially the activities lady on there go above and beyond! As with all care homes, there is always room for improvement.

Reply from Caron Williams, Home Manager at Netherton Green Care Home

Thank you for taking the time to review Mum's care on Windmill. I am pleased to hear that we have been responsive to any concerns you have needed to raise and hopefully the home will move from strength to strength moving forward.

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Review from Denise S (Daughter-in-law of Resident) published on 23 December 2021 Submitted via Postal Card
Overall Experience

Staff are very pleasant, approachable but extremely busy.

Reply from David Martins, National Sales Manager at Netherton Green Care Home

Thank you for your kind review and your thoughts on the team.

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Review from Linda H (Daughter of Resident) published on 8 November 2021 Submitted via Postal Card
Overall Experience

I feel the carers here are excellent and make me feel confident that Mum is protected and cared for. This is so important to me as I am so sad to have to leave her care to someone else. What a cruel way to end your days isn't it? Carers really are overworked and underpaid but a blessing for us all.

Reply from David Martins, National Sales Manager at Netherton Green Care Home

Thank you for taking the time to review Netherton Green. We are happy that your mum feels protected and safe and we understand how you feel about needing care for your mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 December 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Netherton Green Care Home.

Meet the Team (4)

Karen
Karen Job Title:Senior Activities and Wellbeing CoordinatorJoined: 2001

I joined the team at Netherton Green in June 2001 as a Care Assistant, roughly 18 months later I was successful in promotion to Senior Care Assistant which was a role I had for 16 years. For the last 3 and a half years I have worked in the Activities and Wellbeing team and was again successful in promotion to Senior Activity and Wellbeing Coordinator at the beginning of 2022. Being in the Activities team allows me to get to know the Residents and their families in a different way, being able to help them engage with and enable Residents to continue to do the things that they enjoy, really is what I love about my job.

Fiona Sewera
Fiona SeweraJob Title:Home ManagerJoined: 2025

As a Registered Mental Health Nurse, I have gained extensive experience in providing care and support to elderly people, helping to enrich their lives. I am a knowledgeable and dedicated leader, passionate about delivering the highest standards of care and enhancing the quality of life for residents. I believe in offering kind and compassionate support while embracing a holistic approach to meet the individual needs of every resident.

Karen Winmill
Karen WinmillJob Title:Wellbeing Coordinator

My name is Karen Winmill, and I’ve been part of the Netherton Green family for 24 years. I first joined as a Carer before progressing to a Senior Carer role, and for the past nine years, I’ve proudly worked as the Activities and Wellbeing Coordinator.

I’ve always loved spending time with our residents — getting to know their stories, hobbies, and interests is what makes this role so special to me. I truly believe this job was made for me. I have a warm, bubbly personality and a great relationship with both residents and their families. I’m never afraid to make a fool of myself if it means making someone smile — our residents especially love seeing which costume I’ll be wearing next for our themed days!

I’m passionate about providing person-centred activities that bring joy, purpose, and fulfilment to every individual. From weekly Bingo sessions (which families love to join in with!) to one-to-one chats over a cuppa, shopping trips, pet therapy visits, intergenerational activities, and live entertainment — there’s always something going on to brighten everyone’s day.

Outside of work, I enjoy going on cruise holidays with my husband and spending quality time with my family. I also have a lifelong love of dance — I was a dance teacher for many years and even competed as a child — which certainly comes in handy for my role here at Netherton Green!

Tracey Hunt
Tracey HuntJob Title:AdministratorJoined: 2025

I have worked as an administrator for over 30 years, and I've worked as a domiciliary carer for years in the past. I joined Netherton Green in October 2025. It is a lovely home, it feels very homely, and everyone made me feel very welcome.

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