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Netherton Green Care Home

Bowling Green Road, Netherton, Dudley, West Midlands DY2 9LE
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Netherton Green Care Home, Dudley
Netherton Green Care Home, Dudley
Netherton Green Care Home, Dudley

Netherton Green offers a safe setting for older people to receive personalised care and support. Four houses make up the purpose built home, providing different types and levels of care for short or long term requirements.

The home is situated in a pleasant residential area, close to the centre of Dudley and offers comfortable accommodation within a warm and welcoming environment. Bright and airy rooms have been furnished and decorated to...  

Care Provided by Netherton Green Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Subject to care needs assessment

Contact Netherton Green Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Fiona Sewera (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (60)

Netherton Green Care Home Reviews (131)

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9.2

Netherton Green Care Home has a Review Score of 9.2 (9.245) out of 10, based on 19 reviews in the last 2 years. Over all time Netherton Green Care Home has 131 reviews.

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Showing 131 reviews matching selected criteria
Review from Margaret H (Resident / Service User) published on 2 December 2016 Submitted via Postal Card
Overall Experience

Suddenly heard of the home. Entered quickly and quickly settled.

Reply from Jayne Duck, Customer Services Administrator at Netherton Green Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Elizabeth J (Daughter of Resident) published on 28 November 2016 Submitted via Postal Card
Overall Experience

My father moved to Netherton Green approximately 3-4 months ago. Going into care was a huge transition for both himself and us as a family. I cannot speak highly enough of the care and professionalism provided to my father. Staff are always extremely personable and always willing to fill me in on how my dad is doing. Residents are always treated with respect and dignity. Residents have a great choice in their day to day activities and these choices are always respected. Netherton Green has certainly become a home to my dad and I am happy he is safe and well cared for. Thank you to all staff at Netherton Green.

Reply from Rose Pickering, Customer Service Administrator at Netherton Green Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Care / Support
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Treated with Dignity
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Review from Robert B (Resident / Service User) published on 9 November 2016 Submitted via Postal Card
Overall Experience

May 2015 I came in for 2 or 3 months and know I'm back in here again.

Reply from Rose Pickering, Customer Service Administrator at Netherton Green Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Review from Beatrice C (Resident / Service User) published on 9 November 2016 Submitted via Postal Card
Overall Experience

Would not change anything.

Reply from Rose Pickering, Customer Service Administrator at Netherton Green Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Kathleen G (Resident / Service User) published on 9 November 2016 Submitted via Postal Card
Overall Experience

It's been alright.

Reply from Rose Pickering, Customer Service Administrator at Netherton Green Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jayne B (Daughter of Resident) published on 9 November 2016 Submitted via Postal Card
Overall Experience

The home have been very good. I think we should have been notified earlier about the cut-off dates regarding funding. The home has been brilliant and I cannot fault them.

Reply from Jayne Duck, Customer Service Administrator at Netherton Green Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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No Rating
Review from Peter J (Friend of Resident) published on 8 November 2016 Submitted via Postal Card
Overall Experience

Physio are doing a great job.

Reply from Jayne Duck, Customer Service administrator at Netherton Green Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Ken C (Power of Attorney of Resident) published on 7 November 2016 Submitted via Postal Card
Overall Experience

I am a POA for a resident. In the short time she has been here I find that most of the staff are kind, helpful and sympathetic, but there are others who are cold, unfeeling and sharp. I had asked twice for her to have a shower and hair washed but this request has been ignored, which is disappointing. Food, meals etc seems quite good. So improvements still need to be made.

Reply from Jayne Duck, Customer services administrator at Netherton Green Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.”

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Review from Judith Y (Daughter of Resident) published on 2 November 2016 Submitted via Postal Card
Overall Experience

Windmill House carers are dedicated to their work. The are very pleasant, caring, helpful and nothing is too much trouble if anything or help if required.

Reply from Jayne Duck, Customer Servicies Administrator at Netherton Green Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Rachel S (Daughter of Resident) published on 18 August 2016 Submitted via Postal Card
Overall Experience

Admitted as step down patient following a stroke. Happy with service received, but could respond faster when toilet visits are needed. The care home is superbly clean. Happy with all aspects of care received, other than the occasional waiting mentioned above. The staff seem very caring and work together to attain Bupa standards. I hope the same level of care/therapy continues for the entire length of stay, but would like to see an improvement in waiting times for toilet visits. I know you have a lot of patients but this is my only area of concern. Thank you for everything being done to help with recovery.

Reply from Jayne Duck, Customer Service Administrator at Netherton Green Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bessie G (Resident / Service User) published on 26 November 2015 Submitted via Postal Card
Overall Experience

On rehabilitation unit. The unit is very good apart from occasionally need to wait for assistance from the staff as they are very busy with others. Food and drink excellent. The room is lovely and the staff are brilliant.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 December 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Netherton Green Care Home.

Meet the Team (4)

Karen
Karen Job Title:Senior Activities and Wellbeing CoordinatorJoined: 2001

I joined the team at Netherton Green in June 2001 as a Care Assistant, roughly 18 months later I was successful in promotion to Senior Care Assistant which was a role I had for 16 years. For the last 3 and a half years I have worked in the Activities and Wellbeing team and was again successful in promotion to Senior Activity and Wellbeing Coordinator at the beginning of 2022. Being in the Activities team allows me to get to know the Residents and their families in a different way, being able to help them engage with and enable Residents to continue to do the things that they enjoy, really is what I love about my job.

Fiona Sewera
Fiona SeweraJob Title:Home ManagerJoined: 2025

As a Registered Mental Health Nurse, I have gained extensive experience in providing care and support to elderly people, helping to enrich their lives. I am a knowledgeable and dedicated leader, passionate about delivering the highest standards of care and enhancing the quality of life for residents. I believe in offering kind and compassionate support while embracing a holistic approach to meet the individual needs of every resident.

Karen Winmill
Karen WinmillJob Title:Wellbeing Coordinator

My name is Karen Winmill, and I’ve been part of the Netherton Green family for 24 years. I first joined as a Carer before progressing to a Senior Carer role, and for the past nine years, I’ve proudly worked as the Activities and Wellbeing Coordinator.

I’ve always loved spending time with our residents — getting to know their stories, hobbies, and interests is what makes this role so special to me. I truly believe this job was made for me. I have a warm, bubbly personality and a great relationship with both residents and their families. I’m never afraid to make a fool of myself if it means making someone smile — our residents especially love seeing which costume I’ll be wearing next for our themed days!

I’m passionate about providing person-centred activities that bring joy, purpose, and fulfilment to every individual. From weekly Bingo sessions (which families love to join in with!) to one-to-one chats over a cuppa, shopping trips, pet therapy visits, intergenerational activities, and live entertainment — there’s always something going on to brighten everyone’s day.

Outside of work, I enjoy going on cruise holidays with my husband and spending quality time with my family. I also have a lifelong love of dance — I was a dance teacher for many years and even competed as a child — which certainly comes in handy for my role here at Netherton Green!

Tracey Hunt
Tracey HuntJob Title:AdministratorJoined: 2025

I have worked as an administrator for over 30 years, and I've worked as a domiciliary carer for years in the past. I joined Netherton Green in October 2025. It is a lovely home, it feels very homely, and everyone made me feel very welcome.

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