Netherton Green Care Home

Perhaps a better outlook from the room would be uplifting. South facing with a bigger, lower window for residents who are unable to leave their room.

My husband was in Netherton Green, Darby House for one week before he passed away but the care he received in that short time was excellent and my family's needs were also very good.

Mum has been extremely well cared for since she came here 6 weeks ago. Staff are kind and treat her with dignity, always. As a family, we are very satisfied.

Netherton Green is an excellent nursing home. The staff are all very caring, helpful and professional. All staff are hard-working and devoted to care and treat all residents as individuals. As visitors, we are always made very welcome. Thank you to all staff.

Have found that the staff provide an excellent service for my aunt. I have found that all the staff try to provide a one-to-one service with all the residents. The staff also help the residents on visits to various places. My aunt has settled well and is very content.

Staff are always polite and very caring to the residents. Very often they work under very trying conditions but still manage to treat the residents with respect.

We will always be extremely grateful for the way the staff of Netherton Green cared for our Aunt, in the final days of her life. She was treated with respect and dignity and love. Thanks to the team at Netherton's Windmill House unit, she was able to have a conversation with her sister in Canada, via a video mobile call, facilitated by one of the carers, on the afternoon she passed away. They couldn't have been more accommodating. Thank you very much.

Mom was brought in to Netherton Green from the hospital for stepdown after a nasty fall. Mom is normally very active, so to be told she would spend a few weeks in a nursing home was a shock to her, but staff soon reassured her and spoke to help her adjust to life in there. All the staff are very friendly, helpful and kind.

My father was in Netherton Green having been diagnosed with Vascular Dementia at a time when we could no longer cope at home. From the offset, Dad had a room overlooking the garden which he loved. All staff befriended and encouraged him with all tasks. The care and compassion was second to none. Most of all, he was treated like the lovely human he was, not a number.

My dad went in for palliative care. His needs were very demanding but the staff were excellent and showed him dignity and respect in his last days. Nothing was too much trouble for them and they even looked after us with tea and biscuits. Both the day and night staff were very professional.

My mom was moved to Netherton Green from her home where she had carers attend to her four times a day very sporadic and not suitable for her care needs. For the four months she spent here, my mom was comfortable and happy, she ate and drank regularly and enjoyed the interaction with the staff. We always found the staff to be friendly, approachable and supportive. Knowing that my mom was safe and being well looked after was a great comfort.

Absolutely fantastic care and compassion shown to my dad and us as a family. Every member of staff were brilliant, nothing was too much trouble. My dad was allowed the dignity and peacefulness he deserved in his final days. I would definitely recommend to other palliative care patients. Well done, much love to you all.

The staff are wonderful and very professional. The nurses were calm, reassuring and an enormous help. The corridors are very echoey so voices and trolley noise was disturbing on occasions. The door is very noisy, particularly at night.

My nephew was treated with utmost care and attention and, in difficult moments, persuaded by senior staff to stay with them a little longer for his own well-being (for the first 48 hours or so, he just wanted to go home) and he soon became content. All members of the family were treated with care, assistance and good food, for which we were grateful at this very painful time. Thank you.

All the staff were so kind, compassionate and caring to my father, my mother and myself, making the inevitable ending easier to bear. A great team with dedicated staff who created a calming peaceful atmosphere and kept my dad comfortable to the end.

Thank you for the care and compassion shown by all staff members at Darby House. At all times, my father's dignity was respected and he received high-quality, individual palliative care, taking into account his wishes at all times. As a family, we trusted completely that even when at times we couldn't be present, Father's needs would always be met and he would be comfortable. We felt looked after as a family at a sad and difficult time.

My father was a resident in Darby House, Netherton Green following a fall on the night of my mother's death. Dad and all the family were treated with dignity and respect. All assistance was given to all of us on the day of my mum's funeral and all care given to my father until his death on 16/09/19. Every member of staff showed sympathy, compassion and caring to all of us at this difficult time.

I cannot fault Netherton Green. The staff are excellent, polite helpful and very pleasant. The food is excellent and very tasty. The rooms are very good with beds that are very comfortable and long enough for tall people.

My mum-in-law received a very caring service. Staff were pleasant and there was a calm atmosphere. Well done. The grounds are beautiful.

My whole experience of Netherton Green so far is outstanding. From the first phone call to the liaison lady, to my unexpected visit, to speaking to the staff and being greeted by the Home Manager, I was made to feel welcome and at home. The room my dad is in is very spacious and looks onto the garden. I love how we can personalise his room and we have already made a recommendation to a friend. Keep up the high standard. Thank you.