Search...

Netherton Green Care Home

Bowling Green Road, Netherton, Dudley, West Midlands DY2 9LE
Advinia Healthcare Ltd Logo
Jobs
Netherton Green Care Home logo
Netherton Green Care Home, Dudley
Netherton Green Care Home, Dudley
Netherton Green Care Home, Dudley

Netherton Green offers a safe setting for older people to receive personalised care and support. Four houses make up the purpose built home, providing different types and levels of care for short or long term requirements.

The home is situated in a pleasant residential area, close to the centre of Dudley and offers comfortable accommodation within a warm and welcoming environment. Bright and airy rooms have been furnished and decorated to...  

Care Provided by Netherton Green Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Subject to care needs assessment

Contact Netherton Green Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Fiona Sewera (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (60)

Netherton Green Care Home Reviews (131)

Submit a Review
9.2

Netherton Green Care Home has a Review Score of 9.2 (9.245) out of 10, based on 19 reviews in the last 2 years. Over all time Netherton Green Care Home has 131 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Netherton Green Care Home
Loading...
Showing 131 reviews matching selected criteria
Review from E W (Daughter of Resident) published on 11 October 2019 Submitted via Postal Card
Overall Experience

My father was at the nursing home for about six weeks. In that time, the staff were really caring and helpful and went above and beyond what was expected from them. They looked after my father exceptionally. In his last few days, they were there for us as well as him and made the sad process much easier to bear.

Reply from Emily Hocking, Customer Relations Manager at Netherton Green Care Home

Thank you for such kind words. We are so happy that we were able to support you all through this time. I will pass on your review to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine G (Daughter-in-law of Resident) published on 30 September 2019 Submitted via Website
Overall Experience

My mother-in-law was in Darby House, Netherton Green. The staff were professional, compassionate and kind, providing excellent care in the final weeks of her life. The unit is clean, inviting, friendly and well managed. I would happily recommend to family and friends.

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Thank you for your lovely feedback. I am happy that you felt that your mother-in-law was in good hands. Good feedback is always appreciated, as it reinforces the good work our care team deliver. Thank you for your recommendation as this helps others to make choices for their family members based on...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Norah C (Respite Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience
I found it very good.
Staff was great and very helpful.

Sad to leave.

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Thank you very much for taking the time to review our home and I will be delighted to pass your comments back to my team. Once again thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Wendy G (Niece of Resident) published on 6 September 2019 Submitted via Postal Card
Overall Experience
We cannot thank the staff and management enough for making the stay at Darby House a pleasurable one. Whilst the situation was stressful, everyone was friendly, caring, sociable and helpful. Nothing was too much trouble.
What a lovely crew! An asset to any home.
The standard of service was impeccable. I would recommend the home without any hesitation and would have no reservations should any family member be admitted.

Thank you all.

Reply from Pauline Steed, Home Manager Manager at Netherton Green Care Home

Thank you so much for the lovely review of our home. I will be delighted to share your comments with my team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jessica B (Daughter of Resident) published on 12 August 2019 Submitted via Website
Overall Experience
My mum is in primrose. The nurses/managers and other staff are extremely helpful, they deal with any issues swiftly, they are kind and courteous and are a credit to the home in general.

Mum is happy and settled in a clean, caring environment. I would highly recommend Netherton Green to anyone looking for a care home for a family member.

Reply from Pauline Steed, Manager at Netherton Green Care Home

Thank you for taking the time to review your experience you have shared. We are pleased that you are happy with the care being provided for your family member. This reflects on the ethos of the home and your kind comments will be shared with the staff on Primrose unit. Thank you once again for taking the time to review us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R B (Son of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience

Overnight at Darby House, my mother is late stage pancreatic. The care and especially taking time to listen was first class. The team were flexible to my mothers needs and did all in their capacity to meet them. A+

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Thank you for your review it is always pleasing to hear that the care that was received was first class. I will ensure that the staff team receive your feedback. It is really much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Mary G (Daughter of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience

No problems, excellent care and dignity at the end.

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Thank you for your review it is always pleasing to hear that the care that was received was provided with dignity. I will ensure that the staff team receive your feedback. It is really much appreciated. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine H (Wife of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience

On behalf of my husband, who was in palliative care, I cannot thank the staff enough for looking after him with dignity at all times when he was unable to respond.

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Thank you for your review it is always pleasing to hear that the care that was received was provided with dignity. I will ensure that the staff team receive your feedback. It is really much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel O (Resident / Service User) published on 28 June 2019 Submitted via Postal Card
Overall Experience

I was taken to Netherton Green Care Home on 25th December 2018 from hospital as I was not expected to live very long. If it was not for the care and attention given to me which was wonderful I would not be here today. Nothing was too much trouble for them. Now back home, able to walk again with aids and now feeling much better, all thanks to staff at Darby House.

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Many thanks for taking the time to review our homes and I am delighted to be able to feed your lovely comments back to my team. We are really pleased with your opinion of the home and are glad you chose to share your experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John B (Son of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience
An excellent and professional service from the staff and the management.
They made my mother's stay a pleasure.

Thanks for all your help and support.

Reply from Home Manager, Home Manager at Netherton Green Care Home

Thank you so much for taking the time to write a lovely review about our home and the care your mother has received with us! I will look forward to sharing this with my team. Time is precious to us all so thank you for sharing your review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I C (Son of Resident) published on 28 June 2019 Submitted via Postal Card
Overall Experience

Very pleased with the cleanliness of the establishment and the staff from all levels of the business were friendly, polite and made time to talk to the residents and also visitors. Quite impressed with the day trips out and entertainment provided.

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Many thanks for taking the time to review our home and its good to hear that you are pleased with the care. I will pass your comments back to my team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doris D (Wife of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

My husband was in Darby House for 5 days. The care, support - staff - nurses all made his last days comfortable and pain-free. I tried to care for my husband at home, but at 84 was unable to cope. I thank everyone at Darby House for getting me through this difficult time.

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Many thanks for taking the time to write this review at what is obviously a very upsetting time for you. It is heartening to hear that you feel we made his last few days comfortable and I will pass your comments back to my team at Darby House. Thank you for taking the time to provide us with your positive feedback

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sandra D (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

Mom only spent seven days here due to the final stages of a terminal illness. Even though she was only here for a short time, the care she received was absolutely brilliant. The staff are caring, courteous and professional. Their caring and sensitive natures are what has made a terribly difficult time much easier to deal with. Thank you so much to all the staff for looking after all of us so well.

Reply from Pauline Steed, Home Manager at Netherton Green Care Home

Many thanks for taking the time to review the end of life care your mom received with us at what is always a really upsetting and difficult time for your family. I am pleased that we were able to make the situation a little easier. I will pass your kind comments back to my team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Sister of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience

The palliative care given to my brother was excellent. The staff are cheerful and show respect to both patients and visitors.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie S (Daughter-in-law of Resident) published on 17 December 2018 Submitted via Postal Card
Overall Experience
The home is well run and the staff do an excellent job caring for the residents and for any visitors. The staff keep you informed of any changes and also how the resident is doing.

They always keep you in the loop with anything you need to know and hold relatives meetings where you can ask questions and give your opinions of how things are being done. It is a very well run home with friendly and caring staff.

Reply from Pauline Steed, Manager at Netherton Green Care Home

Thank you for your positive feedback. Again it is always good to have reviews so that we can continually maintain our standards. I am happy that our staff have met your expectations of your father in law and yourself as a family member. I will ensure the staff are given your feedback, I am sure...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris H (Brother of Resident) published on 17 December 2018 Submitted via Website
Overall Experience

My brother was admitted to Netherton Green Nursing Home following a diagnosis of terminal cancer. All of the staff were excellent, they were very friendly, approachable, polite who did their job with diligence and good humour. The nurses were extremely professional and diligent in respect of the safety and security issues of the medications. The carers were all very supportive and treated all of their charges with respect and worked hard to maintain the resident’s dignity. The support staff, particularly the cleaning and catering personnel, were cut from the same cloth in their day to day contact with residents and visitors. Overall, the staff are what makes this an excellent facility. Without exception, all of the staff who had any dealing with my brother or any of his visitors are lovely people doing an extraordinary job. I have no reservations in recommending this care home to anyone and would be very happy to be cared for should I ever need palliative care.

Reply from Pauline Steed, Manager at Netherton Green Care Home
Thank you for your feedback. It is always very important for us to ensure the care we deliver is of a high standard. We are happy that we were able to have the pleasure to enhance your brother's time here, your feedback is always helpful for us to monitor the quality of the care we deliver and your feedback is confirmation that we are doing so.

Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne G (Daughter of Resident) published on 17 December 2018 Submitted via Website
Overall Experience
We would like to thank all the staff at Darby Unit for the last nine months of Mom’s life. Mom had complex needs and was bedridden.

The unit was well organised and everything clean and tidy. The staff were incredibly friendly, caring and compassionate - we couldn’t fault them.

Reply from Pauline Steed, Manager at Netherton Green Care Home
Thank you so much for your positive feedback. We are happy that we were able to make a difference to the care of your mum, and the compassion that you have seen is always pleasing to hear.

Thank you for taking the time to share your experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D D (Daughter of Resident) published on 14 December 2018 Submitted via Postal Card
Overall Experience

Staff at Darby House were very supportive and showed care and compassion to both my Mum and the family. I knew whilst I was away at work Mum was receiving good care. I was kept informed about my Mum's care and any health issues.

Reply from Pauline Steed, Manager at Netherton Green Care Home
Thank you for your feed back it is always much appreciated. It is important we get feedback as we can continue to strive to improve and maintain standards. I am glad that you were able to know your mum was in safe hands and that you are kept informed at all times. we are happy we were responsive to you and your mums needs.

Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anita H (Sister-in-law of Resident) published on 14 December 2018 Submitted via Website
Overall Experience
My brother in law was admitted to Netherton Green Care Home (Darby House) and spent the last ten days of his life being cared for by its dedicated staff.
The building may need a bit of 'TLC' but the professional and caring staff could not be faulted. They listened to the needs of my brother in law and followed them exactly. They took the time to listen to our concerns and gave us all the information we needed.
From the cleaning staff to the care assistants to the nurses and administrators everyone was as professional and as kind and caring as they could possibly be. They laughed with us when times were good and when the end came for my brother in law, they cried with us.

On behalf of the family, I would like to give them a huge thank you, they made a terrible situation so much easier to bear.

Reply from Pauline Steed, Manager at Netherton Green Care Home

Thank you for your feedback on the care delivered in Darby House at Netherton Green it is always nice to receive such positive feedback and all staff will be informed of your feedback. We aim to deliver the best possible care and attention to our residents we are glad you feel your brother was treated with professionalism dignity and respect. Thank you for leaving your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sarah G (Resident / Service User) published on 16 November 2018 Submitted via Postal Card
Overall Experience
I elected to the rehab unit at Netherton because I had confidence in the therapy team.

All the staff were willing and helpful and promoted my independence at all times.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 December 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Netherton Green Care Home.

Upcoming Events

There are no upcoming events for Netherton Green Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Netherton Green Care Home.

Meet the Team (4)

Karen
Karen Job Title:Senior Activities and Wellbeing CoordinatorJoined: 2001

I joined the team at Netherton Green in June 2001 as a Care Assistant, roughly 18 months later I was successful in promotion to Senior Care Assistant which was a role I had for 16 years. For the last 3 and a half years I have worked in the Activities and Wellbeing team and was again successful in promotion to Senior Activity and Wellbeing Coordinator at the beginning of 2022. Being in the Activities team allows me to get to know the Residents and their families in a different way, being able to help them engage with and enable Residents to continue to do the things that they enjoy, really is what I love about my job.

Fiona Sewera
Fiona SeweraJob Title:Home ManagerJoined: 2025

As a Registered Mental Health Nurse, I have gained extensive experience in providing care and support to elderly people, helping to enrich their lives. I am a knowledgeable and dedicated leader, passionate about delivering the highest standards of care and enhancing the quality of life for residents. I believe in offering kind and compassionate support while embracing a holistic approach to meet the individual needs of every resident.

Karen Winmill
Karen WinmillJob Title:Wellbeing Coordinator

My name is Karen Winmill, and I’ve been part of the Netherton Green family for 24 years. I first joined as a Carer before progressing to a Senior Carer role, and for the past nine years, I’ve proudly worked as the Activities and Wellbeing Coordinator.

I’ve always loved spending time with our residents — getting to know their stories, hobbies, and interests is what makes this role so special to me. I truly believe this job was made for me. I have a warm, bubbly personality and a great relationship with both residents and their families. I’m never afraid to make a fool of myself if it means making someone smile — our residents especially love seeing which costume I’ll be wearing next for our themed days!

I’m passionate about providing person-centred activities that bring joy, purpose, and fulfilment to every individual. From weekly Bingo sessions (which families love to join in with!) to one-to-one chats over a cuppa, shopping trips, pet therapy visits, intergenerational activities, and live entertainment — there’s always something going on to brighten everyone’s day.

Outside of work, I enjoy going on cruise holidays with my husband and spending quality time with my family. I also have a lifelong love of dance — I was a dance teacher for many years and even competed as a child — which certainly comes in handy for my role here at Netherton Green!

Tracey Hunt
Tracey HuntJob Title:AdministratorJoined: 2025

I have worked as an administrator for over 30 years, and I've worked as a domiciliary carer for years in the past. I joined Netherton Green in October 2025. It is a lovely home, it feels very homely, and everyone made me feel very welcome.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Netherton Green Care Home to verify any information. View our terms and conditions. Netherton Green Care Home has an Enhanced Service -more info.