Netherton Green Care Home

My whole experience of Netherton Green so far is outstanding. From the first phone call to the liaison lady, to my unexpected visit, to speaking to the staff and being greeted by the Home Manager, I was made to feel welcome and at home. The room my dad is in is very spacious and looks onto the garden. I love how we can personalise his room and we have already made a recommendation to a friend. Keep up the high standard. Thank you.

My father was at the nursing home for about six weeks. In that time, the staff were really caring and helpful and went above and beyond what was expected from them. They looked after my father exceptionally. In his last few days, they were there for us as well as him and made the sad process much easier to bear.

My mother-in-law was in Darby House, Netherton Green. The staff were professional, compassionate and kind, providing excellent care in the final weeks of her life. The unit is clean, inviting, friendly and well managed. I would happily recommend to family and friends.

Sad to leave.

Thank you all.

Mum is happy and settled in a clean, caring environment. I would highly recommend Netherton Green to anyone looking for a care home for a family member.

Overnight at Darby House, my mother is late stage pancreatic. The care and especially taking time to listen was first class. The team were flexible to my mothers needs and did all in their capacity to meet them. A+

No problems, excellent care and dignity at the end.

On behalf of my husband, who was in palliative care, I cannot thank the staff enough for looking after him with dignity at all times when he was unable to respond.

I was taken to Netherton Green Care Home on 25th December 2018 from hospital as I was not expected to live very long. If it was not for the care and attention given to me which was wonderful I would not be here today. Nothing was too much trouble for them. Now back home, able to walk again with aids and now feeling much better, all thanks to staff at Darby House.

Thanks for all your help and support.

Very pleased with the cleanliness of the establishment and the staff from all levels of the business were friendly, polite and made time to talk to the residents and also visitors. Quite impressed with the day trips out and entertainment provided.

My husband was in Darby House for 5 days. The care, support - staff - nurses all made his last days comfortable and pain-free. I tried to care for my husband at home, but at 84 was unable to cope. I thank everyone at Darby House for getting me through this difficult time.

Mom only spent seven days here due to the final stages of a terminal illness. Even though she was only here for a short time, the care she received was absolutely brilliant. The staff are caring, courteous and professional. Their caring and sensitive natures are what has made a terribly difficult time much easier to deal with. Thank you so much to all the staff for looking after all of us so well.

The palliative care given to my brother was excellent. The staff are cheerful and show respect to both patients and visitors.

They always keep you in the loop with anything you need to know and hold relatives meetings where you can ask questions and give your opinions of how things are being done. It is a very well run home with friendly and caring staff.

My brother was admitted to Netherton Green Nursing Home following a diagnosis of terminal cancer. All of the staff were excellent, they were very friendly, approachable, polite who did their job with diligence and good humour. The nurses were extremely professional and diligent in respect of the safety and security issues of the medications. The carers were all very supportive and treated all of their charges with respect and worked hard to maintain the resident’s dignity. The support staff, particularly the cleaning and catering personnel, were cut from the same cloth in their day to day contact with residents and visitors. Overall, the staff are what makes this an excellent facility. Without exception, all of the staff who had any dealing with my brother or any of his visitors are lovely people doing an extraordinary job. I have no reservations in recommending this care home to anyone and would be very happy to be cared for should I ever need palliative care.

The unit was well organised and everything clean and tidy. The staff were incredibly friendly, caring and compassionate - we couldn’t fault them.

Staff at Darby House were very supportive and showed care and compassion to both my Mum and the family. I knew whilst I was away at work Mum was receiving good care. I was kept informed about my Mum's care and any health issues.

On behalf of the family, I would like to give them a huge thank you, they made a terrible situation so much easier to bear.