Richmond Residential Lodge

My nan is currently a resident here, and as a family, we can't thank all the staff enough for the kindness and care they have shown my nan. Nothing is ever too much trouble, and they really go out of their way to make sure everything is ok for my nan. Thank you so much.

We are happy as a family with his care and the overall care for our dad.

My mom seems very happy and contented here and as a family, we think if she is happy we are. After visiting my mom I am sure I am leaving her in capable and caring hands.

I have always found the staff at Richmond Court Residential Home very friendly, welcoming and caring. Their approach towards my partner's mother has always been caring, courteous and professional whilst also being humorous, which I feel is important - keep up the good work.

My mother has been a resident here now for just over 12 months and I have always been satisfied with her care.

Everything as always has been good with the care and the staff are welcoming.

It's a lovely place. You can tell anybody anything and it remains confidential. The carers are kind/excellent. If you want anything nothing is too much trouble. The food and my room is excellent. The staff are brilliant.

My mother was a resident at Richmond Court where she received excellent care. The staff and management were always kind and helpful. The staff ensured that I was able to communicate with my mom every day during the Coronavirus lockdowns. Nothing is too much trouble.

My husband was in long term care before and during the coronavirus, the carers we’re loving and extremely helpful through this anxious time and guided my self and my husband through Alzheimer’s, and his darkest moments with professionalism. I was informed stage by stage on a regular basis, the food was wonderful, choices were given the same with beverages, with tea coffee biscuits and cake including snacks on an evening. The management was both professional, caring and understanding in all aspects of their work. My husbands time with Richmond Court will not be forgotten and thank them all.

I would like to say a massive thank you to everyone at Richmond Court. My experience was spectacular. The care for my mother was heartfelt. All the staff there are so caring and professional to both my mother and myself. The owners very special people, I have so much respect to what they have provided in the care to my mum when she was poorly and I could no longer care for her at home. I’d like to say all of the staff you are very much appreciated in all you have done for Mum and me, thank you.

They are amazing with my nan, nothing is too much trouble. I never worry about her care when you have such wonderful team looking after her.

The management and staff always makes everyone feel most welcome.

As a family, we were truly grateful for the care you showed him whilst in your home.