Richmond Residential Lodge

16 St James's Road, Dudley DY1 3JD
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9.0 15 Reviews
  • Richmond Residential Lodge, Dudley
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £650 – £800
  • Self-Funded Residential Dementia Care: £700 – £800
  • RESPITE Self-Funded Residential Care: £650 – £800
  • RESPITE Self-Funded Residential Dementia Care: £700 – £800

The fee can be negotiable based on the client's needs and the type of room selected.

These prices are only a guideline, please contact Richmond Residential Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Richmond Residential Lodge Ltd

Person in charge

  • Nicola Garland (Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions welcome
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (1)

Visiting

  • Vistors are welcome, please call the care home to book in.

Parking

  • Free On Site parking

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Richmond Residential Lodge Reviews (15)

9.0

Richmond Residential Lodge has a Review Score of 9.0 (8.964) out of 10, based on 3 reviews in the last 2 years.
Over all time Richmond Residential Lodge has 15 reviews.

Overall Experience
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Date Published
  • 15
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Reviewer Connection to Richmond Residential Lodge
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Total of 15, showing 1-15
Review from Ruth B (Granddaughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is currently a resident here, and as a family, we can't thank all the staff enough for the kindness and care they have shown my nan. Nothing is ever too much trouble, and they really go out of their way to make sure everything is ok for my nan. Thank you so much.
Reply from Harvi Singh, Managing Director at Richmond Residential Lodge

Thank you for your lovely message.We're so pleased to hear that your nan is well cared for and that our team's kindness has made a positive difference for your family. Your appreciation really brightens the staff's day, and we will be sure to share your thanks with everyone involved.If there's ever anything further we can do to support your nan or if you have any suggestions, please feel free to contact the Registered Manager or senior staff. Thanks again for taking the time to let us know.

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Review from James P (Son of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my dad weekly the care staff are lovely and very caring for the residents.
My dad is cared for and looked after well,
He has lots of needs and the carers try the best to meet them.
We are happy as a family with his care and the overall care for our dad.
Reply from Harvi Singh, Managing Director at Richmond Residential Lodge

Thank you so much for taking the time to share this lovely feedback. We are delighted to hear that you and your family are happy with the care your dad receives. Our team works hard to provide compassionate, person-centred support, and your kind words mean a great deal - we will be sure to pass them on to the staff, who will be very pleased to know their efforts are appreciated.If there is ever anything more we can do, or if you have suggestions or concerns, please don't hesitate to speak with the Registered Manager or senior staff.

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Review from Jacqueline S (Niece of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has always been an independent man. Unfortunately due to decline in health he was admitted to Richmond Lodge. This was his first experience with any care setting. This was a big change for him and very daunting at the time for him and his loved ones. However, as a family we are delighted in
the care that he's receiving. The most important thing to us is the staff and Manager. They are absolutely fantastic. They are so down to earth and approachable. My Uncle states that they treat him with care and have a laugh and a joke with him. The Manager is very hands on and is always available to answer any worries or concerns. We couldn't be happier.
Reply from Harvi Singh, Managing Director at Richmond Residential Lodge

Thank you for this heartfelt review. It means a great deal to the whole team to know your uncle feels respected, comfortable and still able to enjoy a laugh. Our staff and manager work hard to make that transition easier, and I will personally pass your praise on to them. If you or your family have any questions or need support, please contact us anytime.

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Review from Ina R (Sister of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Richmond Court for the last two years. She is very well cared for and is really happy. The staff are very lovely, down to earth and approachable. As a family, we couldn't have chosen a better place for our relative. Staff and management are the best.
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge

Thank you for your kind words, Richmond Court Residential Home.

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Review from L G (Daughter of Resident) published on 30 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mom seems very happy and contented here and as a family, we think if she is happy we are. After visiting my mom I am sure I am leaving her in capable and caring hands.
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge

Thank you for your kind words.


Kind Regards,
Management Team

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Review from P B (Relative of Resident) published on 15 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the staff at Richmond Court Residential Home very friendly, welcoming and caring. Their approach towards my partner's mother has always been caring, courteous and professional whilst also being humorous, which I feel is important - keep up the good work.
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Review from Lynn H (Daughter of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident here now for just over 12 months and I have always been satisfied with her care.
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge

Dear Lynn, thank you for choosing your mother to stay with us. Hope you and the family are keeping safe.
Kind regards,
Richmond Court Management Team

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Review from Stuart C (Son of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything as always has been good with the care and the staff are welcoming.
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge

Dear Stuart,
Thank you for choosing us at Richmond Court, it has been a pleasure looking after your loved one.
Kind regards,
Management Team

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Review from Lynn W (Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a lovely place. You can tell anybody anything and it remains confidential. The carers are kind/excellent. If you want anything nothing is too much trouble. The food and my room is excellent. The staff are brilliant.
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge

Dear Lynn,
It has been a pleasure to care for you and thank you for choosing to stay with us at Richmond Court. We look forward to making many happy memories in the future.
kind regards,
Management Team

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Review from Louise J (Daughter of Resident) published on 10 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Richmond Court where she received excellent care. The staff and management were always kind and helpful. The staff ensured that I was able to communicate with my mom every day during the Coronavirus lockdowns. Nothing is too much trouble.
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge

Dear Louise, thank you for your lovely comments. It was our pleasure looking after your loved one.
We wish you and your family well.
Kind Regards,
Richmond Court Team

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Review from Kay T (Wife of Resident) published on 14 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in long term care before and during the coronavirus, the carers we’re loving and extremely helpful through this anxious time and guided my self and my husband through Alzheimer’s, and his darkest moments with professionalism. I was informed stage by stage on a regular basis, the food
was wonderful, choices were given the same with beverages, with tea coffee biscuits and cake including snacks on an evening. The management was both professional, caring and understanding in all aspects of their work. My husbands time with Richmond Court will not be forgotten and thank them all.
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge

It has been a pleasure having your husband with us at Richmond Court. You have been brilliant and your support to our care staff in regards to your husband's complex needs has been greatly appreciated. We wish you well in the future. The Richmond Court Team.

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Review from Mandy B (Daughter of Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a massive thank you to everyone at Richmond Court. My experience was spectacular. The care for my mother was heartfelt. All the staff there are so caring and professional to both my mother and myself. The owners very special people, I have so much respect to what they have provided
in the care to my mum when she was poorly and I could no longer care for her at home. I’d like to say all of the staff you are very much appreciated in all you have done for Mum and me, thank you.
Reply from Dharam Pal Sahni, Proprietor at Richmond Residential Lodge

Dear Mandy, thank you for your kind words. It was our honour to accommodate your mum and she will be greatly missed. We thank you again for trusting in us to look after your mum.
We wish you all the best in the future. Kind regards, Sangeeta Sahni & The Richmond Court Team.

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Review from Heather S (Friend of Resident) published on 14 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are amazing with my nan, nothing is too much trouble. I never worry about her care when you have such wonderful team looking after her.
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Review from Charles M (Son of Resident) published on 30 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been in this care home now for three years. Since he has been here, the service has been excellent and he has been well looked after.
The management and staff always makes everyone feel most welcome.
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Review from Lorraine A (Daughter of Resident) published on 15 July 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Sorry, this review is late but would like on say a great big thank you for looking after our dad. You did your very best even when none of us knew what his condition was. Your staff were brilliant with him and were always welcoming. Through no fault of the home, dad was sent in and out of hospital by
other professionals but you welcomed him back and continued doing your best for him.
As a family, we were truly grateful for the care you showed him whilst in your home.
Reply from Sangeeta Sahni, Manager at Richmond Residential Lodge

Dear Lorraine,


Thank you for your kind words.
We do hope your father's health is now stabilised and he is doing well.


Kind Regards,
Sangeeta and Team

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Current Review Score: 9.0 (8.964)

Overview of Review Score

The Review Score of 9.0 (8.964) out of 10 for Richmond Residential Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Richmond Residential Lodge is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.964 Points relating to the number of positive Reviews for Richmond Residential Lodge is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 3 Positive Reviews ÷ 4.2 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Richmond Residential Lodge

What types of Care is Richmond Residential Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Richmond Residential Lodge have?

There are 19 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Richmond Residential Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Richmond Residential Lodge to the centre of Dudley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Residential Lodge to verify any information. View our terms and conditions. Richmond Residential Lodge has an Basic Service - more info.