What types of Care is Charnwood Residential Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Charnwood Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Charnwood Residential Care Home to the centre of Wolverhampton?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Charnwood Residential Care Home, 7 Finchfield Road, Finchfield, Wolverhampton, West Midlands WV3 9LS

Review from Colin C (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

Very pleasant, cosy, clean, happy environment. Fantastic staff and mom has definitely been enjoying life more than she has for a few years.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you so much for your lovely feedback. We're thrilled to hear that your mum is enjoying life more, it's exactly what we hope for every resident who joins us. Creating a pleasant, cosy, and happy…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Jayne F (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

Charnwood is a lovely relaxed care home. The staff are fantastic, I always feel very welcome when I visit my Mother. The staff make sure my mom is engaged in activities. They reassure her when she is anxious. She is always in clean clothes & very well looked after. Communication is very good. I'm regularly

updated on issues. As a family we have peace of mind that our mum is being well looked after.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you so much for your kind words and thoughtful feedback. We're truly grateful that you feel welcomed and reassured when visiting your mother, it means a great deal to us. Our team is dedicated…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Mick L (Brother of Resident) published on 7 January 2025 Submitted via Postal Card • Report

Overall Experience

Pleasant enough here.
Menus want reviewing.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you for sharing your feedback about your experience at Charnwood. We appreciate your input and take all comments seriously. At our care home, we prioritise the well-being and satisfaction of our…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Karen C (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report

Overall Experience

My mom has been here for a few years now. She seems content. The staff have been very caring and good with her and she is getting more mobile with the help of the carers and mixing with the other residents which is wonderful. Also joining in with some of the activities.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you so much for taking the time to share your kind words regarding your mom's experience at Charnwood Residential Home. We are delighted to hear that your mom is content and that the staff have…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Catherine H (Friend of Resident) published on 30 August 2024 Submitted via Postal Card • Report

Overall Experience

Staff always pleasant.
My friend is always kept clean and well-fed.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you for taking the time to share your feedback with us. We are delighted to hear that you find our staff to be always pleasant. Providing a warm and supportive environment for our residents is…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Meagan E (Daughter of Resident) published on 16 August 2024 Submitted via Postal Card • Report

Overall Experience

The care given is good. The home itself needs money to spend on it as its facilities are very basic. There needs to be more staff as the care team are always rushed. The meals are basic and there needs to be more variety. The manager tries hard to make things go smoothly but without enough staff, this

can be difficult. I would like to see staff in the sitting rooms, chatting and doing activities with the residents.

Reply from Tracey Partridge, Registered Manager at Charnwood Residential Care Home

Thank you for your kind feedback on the care provided to your mother. We're delighted it meets your expectations. We recognise our home's unique character due to its original design, which we feel…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from D C (Grandson of Resident) published on 2 August 2024 Submitted via Postal Card • Report

Overall Experience

Very friendly staff - patient, kind, and fun.
Always clean and tidy.
Overall positive energy and is a nice place to be.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you so much for your kind words! Our team at Charnwood are dedicated to providing a welcoming and enjoyable environment for our residents. We are grateful for your appreciation and always aim to…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Maureen H (Niece of Resident) published on 11 July 2024 Submitted via Website • Report

Overall Experience

An excellent home!
My mother was there for over 2 years from 2018 and was treated like one of the family.
The staff were wonderful, the food excellent and we were always welcome to visit whenever we wanted and for as long as we wanted to be there.
She was treated with respect throughout the time

she was there which included the early weeks of COVID-19 when she sadly passed away (not in any way due to Covid).
While my mother was there my aunt spent a month of respite care there and now that she is in need of 24-hour care has chosen to go back as a resident where she feels she has never been away and has been welcomed back by mainly the same staff who were there before.

Reply from Tracey Partridge, acting Manager at Charnwood Residential Care Home

Thank you for taking the time to submit your review. It's wonderful to hear that you're aunt feels so welcomed and has the familiarity of the same staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Trudy M (Niece of Resident) published on 12 June 2024 Submitted via Website • Report

Overall Experience

What a charming, warm, and caring residential home. We reached out to these ladies in a complete crisis, a member of staff first assessed my aunty followed by the Manager, who agreed they could help with my aunt's needs. From assessment to walking through the door, we knew the decision was right. My

aunt was settled into a room with a pretty view of the gardens, the sun shone through her window and we could hear the birds outside. Her furniture was very tidy and clean. We unpacked and again aunts' needs were met with What would you like to eat? We all joked we were staying for tea as it looked lovely. We've been many times now, myself and family and we have all commented on the home, its cleanliness, efficiency, and warm greeting. The staff updates you on any concerns, needs, and everything else in between. Which is a great comfort. The hairdresser has been and my aunty looked beautiful. Her clothes are clean and no one sits there with half their lunch down them! Highly recommend!

Reply from Tracey Partridge, Registered Manager at Charnwood Residential Care Home

Thank you, I'm so glad we were able to help. It's a pleasure to be looking after your aunt, she's a lovely lady. I will pass your comments on to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Susan A (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report

Overall Experience

Mum came in for a short stay following a fall and was made to feel so welcome and looked after that she decided she would like to be a permanent resident when it became obvious that she would not be able to go home. The home itself is small and homely. There is always a welcoming atmosphere when we

visit.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you for your kind review. We are pleased to hear that your mother felt welcome and well cared for during her stay with us. We are committed to providing a warm and inviting environment for all…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Jayne A (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at Charnwood for 6 months. In this period I am happy that she has been well cared for. All staff are friendly and approachable. The manager is always on hand to answer any questions or concerns we may have. Meals are always freshly prepared and look tasty. The home always looks

and smells clean and fresh. Mum is always well-presented and chooses what she would like to wear.

Reply from Abbie Shaw, Marketing Officer at Charnwood Residential Care Home

Thank you for your incredibly kind and lovely review, we are glad you are happy with the service that our home provides. I will ensure to pass on your kind review to our brilliant team at Charnwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Lynn M (Niece of Resident) published on 8 January 2024 Submitted via Postal Card • Report

Overall Experience

I visited my aunt and was welcomed by the staff. The home was warm and cosy and residents were well cared for and dressed well and no odours in the home. The residents had all got drinks and had been given festive sweets. There was a hot meal which smelt appetizing. It was very pleasing and put your

mind at ease. Well done.

Reply from Tracey Partridge, Registered Manager at Charnwood Residential Care Home

Thank you for the glowing review, Lynn; it was a pleasure to welcome you on your visit.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from S J (Niece of Resident) published on 5 December 2023 Submitted via Postal Card • Report

Overall Experience

My aunt has been living at Charnwood for two years. She enjoys the food and has a good relationship with her carers. My greatest criticism is that apart from a charity event that doubled as a celebration of my aunt's 100th birthday, I don't think there have been any activities this year. The residents

sit in two small lounges dominated by a tv.

Reply from Tracey Partridge, Manager at Charnwood Residential Care Home

Hi, thank you for your review, we do have regular activities however I can understand why you would think there aren't any as they do tend to happen on a morning when the residents are more receptive.…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Ann A (Niece of Resident) published on 5 September 2023 Submitted via Postal Card • Report

Overall Experience

Today we visited our aunt at Charnwood Residential Care Home. We found her in very good care, liked the home and likes staying there. The staff were extremely courteous and while visiting her we were offered a nice cup of tea and had our own little private room with just my husband and self. Would certainly

recommend the home without hesitation.

Reply from Tracey Partridge, Registered Manager at Charnwood Residential Care Home

Thank you for your review, we are glad you had a pleasant experience whilst visiting Charnwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Christina M (Daughter of Resident) published on 9 December 2021 Submitted via Website • Report

Overall Experience

Staff are like family, the care needs of residents are paramount with care and full attention.
Rooms are small but comfy.
Diet or special needs are always attended to with care.
Cannot fault staff, especially during these bad times of pandemic and the resultant extra work of maintaining visitors

are all clear of any infections.
So content that my mother is receiving the care and affection she needs.

Reply from Tracey Partridge, Registered Manager at Charnwood Residential Care Home

Thank you for your wonderful compliment. We do pride ourselves on making the home as welcoming as possible whilst ensuring the residents feel like their at home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from K B (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report

Overall Experience

Staff all care about the residents they care for. I have witnessed numerous small incidents of kindness whilst visiting my mom. Nothing is too much trouble for them.

Reply from Tracey Partridge, Acting Manager at Charnwood Residential Care Home

I will pass on to the staff and if you feel we could make further improvements please let us know. Thank you for your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Pat B (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report

Overall Experience

Staff always put residents' care and needs first. Everyone, residents and family, are treated with respect and they keep you informed about your relative. Activities are planned, such as the pub trip on 22 May, to give residents variety and interaction with others. Charnwood is a very comfortable and

calm home with a happy and friendly atmosphere. The staff feel like extended family and have given me peace of mind concerning Mum's care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from T B (Son of Resident) published on 4 April 2019 Submitted via Postal Card • Report

Overall Experience

Always welcoming and ready to help.
Mom is happy to be cared for by the team at Charnwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from L B (Daughter-in-law of Resident) published on 21 March 2019 Submitted via Postal Card • Report

Overall Experience

Caring, clean, proactive, responsive, responsible.
Homely environment, plenty of activities, nice garden.
The premises could do with some repairs (minor maintenance) and is clearly not purpose built.
Rooms are small, garden not easily accessible.