Ross Court Care Home

My mother is very content in Ross Court. She has a lovely room with views of countryside. She enjoys the meals and the activities. The staff all treat her with respect and friendship.

I have been a friend of one resident for 77 years, Godmother to her son and concerned and involved with her life for nearly all those years. I knew of her family and the decision to place her in care. I went to visit soon after her arrival at Ross Court and was instantly impressed and have continued to be so. The care and compassion for her is instantly apparent and as her condition (onset Alzheimer's) became evident, I continue to see outstanding levels of professionalism and an exceptional manager and staff of the highest standard.

We were very impressed with the care home. Beautiful home and gardens and our cousin was very happy and at home there when we saw her last week.

Friendly staff. Great service. Very happy with how our friend is looked after.

Although it is 2 years since my Nan stayed here for respite care I would like to talk about this home. The staff were wonderful at all times with Nan. She only stayed for 2 weeks but in that short time she felt settled and happy,which for her as an independent lady was a massive task. Her room was beautiful and she couldn't wish for better care. Special mention to the carer who Nan really developed a special bond with. Thank you for making a difficult time that bit easier.

My wife has the best attention possible and I have access to all senior staff at all times, if necessary. The best in the area. It is a pity that a nursing service is not offered because the care and support is almost up to that standard

All members of staff at every level are professional, dedicated, friendly and place the care and well being of our Mom at the centre of all they do. There is no doubt in our mind that the high standards met by Ross Court Care Home is set by the leadership and direction given by Ross Court Care Home Manager on a daily basis.

I think Ross Court Care Home is a very good home, it is more like a luxury hotel. The atmosphere is great, very friendly, a high standard, it is very well maintained and the staff are always smart. The activities they provide are also a very valuable asset, you are occupied in a way that is appropriate for the individual. They have regular events that involve family and friends. The cost I know would deter some people but for those who can afford it, I thoroughly recommend it.

After my initial thoughts to move to a care home, I soon settled into my new life, taking part as much as possible in the homes activities. Thoughts of losing my independence were soon forgotten. My favourite places are the lovely gardens. The staff are helpful, friendly and cheerful and I feel lucky to call Ross Court my home. This is also a sentiment, that a friend of mine who visits me often shares with me. All the staff go to great lengths to give me the support I need. The managers door is always open for talks and advice to residents and their family and friends alike. The atmosphere at Ross Court is one of peace, pleasantness and loving care, just as you would expect in a happy family. I have no hesitation to recommend Ross Court to anyone looking for a home from home.

Mum has been in Ross Court for 2 years now. She is very happy, stimulated and well cared for by attentive and cheerful staff. This month her Sky TV signal dropped and the home quickly arranged a rescue so she could continue to enjoy her tennis. It can be summed up in the phrase ' this care home smells like a hotel not a care home'.