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Barchester Ross Court Care Home

Overross Close, Ross-on-Wye, Herefordshire HR9 7BQ
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I am very thankful to all the lovely staff who are looking after my stepfatherC B(Stepdaughter of Resident/Service User)
Barchester Ross Court Care Home, Ross-on-Wye
The Standard of care is excellent and the food is superb with plenty of choiceBarbara M(Daughter-in-law of Resident/Service User)
Barchester Ross Court Care Home, Ross-on-Wye
Barchester Ross Court Care Home, Ross-on-Wye

Ross Court is a beautiful home surrounded by an acre of green gardens and mature woodland, situated just north of the historic market town of Ross-on-Wye. The home offers residential and respite care.

There are ensuite bedrooms, each one a tastefully decorated haven for residents where the staff provide the highest standards of care,

Ross Court was refurbished in 2023 and has two dining spaces, two lounges, libraries and a bar. There...  

Care Provided by Barchester Ross Court Care Home

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 37 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,536N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Ross Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Agda-Claudia Vasilateanu (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (29)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Barchester Ross Court Care Home Reviews (125)

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9.7

Barchester Ross Court Care Home has a Review Score of 9.7 (9.747) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Ross Court Care Home has 125 reviews.

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Showing 125 reviews matching selected criteria
Review from AHS (Husband of Resident) published on 23 September 2016 Submitted via Website
Overall Experience

My wife has the best attention possible and I have access to all senior staff at all times, if necessary. The best in the area. It is a pity that a nursing service is not offered because the care and support is almost up to that standard

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Review from Rob (Son of Resident) published on 15 September 2016 Submitted via Website
Overall Experience

All members of staff at every level are professional, dedicated, friendly and place the care and well being of our Mom at the centre of all they do. There is no doubt in our mind that the high standards met by Ross Court Care Home is set by the leadership and direction given by Ross Court Care Home Manager on a daily basis.

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Review from Margaret H (Friend of Resident) published on 8 September 2016 Submitted via Website
Overall Experience

I think Ross Court Care Home is a very good home, it is more like a luxury hotel. The atmosphere is great, very friendly, a high standard, it is very well maintained and the staff are always smart. The activities they provide are also a very valuable asset, you are occupied in a way that is appropriate for the individual. They have regular events that involve family and friends. The cost I know would deter some people but for those who can afford it, I thoroughly recommend it.

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Review from Audrey M (Resident / Service User) published on 4 August 2016 Submitted via Postal Card
Overall Experience

After my initial thoughts to move to a care home, I soon settled into my new life, taking part as much as possible in the homes activities. Thoughts of losing my independence were soon forgotten. My favourite places are the lovely gardens. The staff are helpful, friendly and cheerful and I feel lucky to call Ross Court my home. This is also a sentiment, that a friend of mine who visits me often shares with me. All the staff go to great lengths to give me the support I need. The managers door is always open for talks and advice to residents and their family and friends alike. The atmosphere at Ross Court is one of peace, pleasantness and loving care, just as you would expect in a happy family. I have no hesitation to recommend Ross Court to anyone looking for a home from home.

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Review from Peter R (Son of Resident) published on 15 March 2016 Submitted via Postal Card
Overall Experience

Mum has been in Ross Court for 2 years now. She is very happy, stimulated and well cared for by attentive and cheerful staff. This month her Sky TV signal dropped and the home quickly arranged a rescue so she could continue to enjoy her tennis. It can be summed up in the phrase ' this care home smells like a hotel not a care home'.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (31) & Events (4)

News
  • 13 Jan 2026

    Once again we are opening our door to the local community. Please visit us on 24th of January, to experience what life is like at Ross Court, join in activities,...

  • 05 Jan 2026

    What a wonderful way to welcome the New Year! We had a fantastic New Year’s celebration here at our home! Our talented singers got everyone in the party spirit, while...

  • 23 Dec 2025

    Residents, staff and visitors of Ross Court had the pleasure of listening to Drybrook Male Choir which visited us at this Christmas time for a festive performance. The visit was...

Upcoming Events

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Ross Court Care Home.

Meet the Team (8)

Agda-Claudia Vasilateanu
Agda-Claudia VasilateanuJob Title:General ManagerJoined: 2023

Hello. My name is Agda, and I am the General Manager here at Ross Court.

I have been working within the healthcare sector for over seven years and I have degrees in nursing and pharmacy.

My passion in life is care and I believe the way we care for our elders is truly a reflection of us as a society.

In my role as General Manager, I’m able to use my passion to help build a caring and dedicated team with a focus on providing unique care for each resident based on respect, dignity and choice. I am also committed to ensuring that our residents live a full and interesting life at Ross Court through our activities calendars and life-enrichment programme.

My door is always open to anyone who is starting their care journey or those who would like to discuss life at Ross Court, so please drop in for a chat at any time.

Catherine King
Catherine KingJob Title:Deputy ManagerJoined: 2025

Hello, my name is Catherine, and I have recently joined Ross Court as the Deputy Manager. I bring over 30 years of experience working across a variety of care settings, including children’s services, residential care, and learning disabilities, etc. I have always had a strong passion for supporting people and ensuring their needs are met with dignity and compassion. I’m looking forward to bringing the knowledge and experience I’ve gained over the years to Ross Court and continuing the great work of the team. I’m really excited about the years ahead.

Louise Stephens
Louise StephensJob Title:Home AdministratorJoined: 2020

Hello, I am Louise and I joined Ross Court in July 2020 as Home Administrator. I have several years of experience in administration, but this is my first time in a care home. I love working at Ross Court as I class myself as a people person. I love being able to engage with the residents and their families. It brings a whole new dimension to my working day.

Joanne Price
Joanne PriceJob Title:Head of HousekeepingJoined: 2022

Hello, I am Joanne, I joined Ross Court in March 2022 to be part of the housekeeping team. I have recently taken on the role of Head Housekeeper. I am enjoying being part of a great team and love chatting with the residents.

Brenda Goulding
Brenda GouldingJob Title:Activities CoordinatorJoined: 2000

Hello, I am Brenda and I’ve been working at Ross Court for 21 years, initially starting here as the Catering Manager and then moving over to the care team. I’m a chatterbox and enjoy learning all about our residents.

Nikki Trotman
Nikki TrotmanJob Title:Activities CoordinatorJoined: 2025
Hi,

I’m Nikki, and I am one half of the new activities team here at Ross Court. I started working here in December 2025, having previously worked in the Reception.

I have over 5 years of experience working within an adult day care centre, where we would do lots of varied activities.

I am loving being back here at Ross Court. I have been enjoying getting to know everyone on a 1-1 level. I will always be around for a chat and a cuppa!

I have a love of all things arts and crafts, and I’m always looking for new ideas. I have enjoyed spending time with the residents brainstorming new ideas.

In my spare time, I like to spend time with my family, and I enjoy creating new items of Macrame.

Sebastian Serafim
Sebastian SerafimJob Title:Head of MaintenanceJoined: 2024

Hello, I’m Seb, and I began working at Ross Court in 2024 as Head of Maintenance. I take pride in my work, ensuring everything in the building is working as it should be. There are never two days that are the same here at Ross Court, and I love that!

I drive the mini-bus so that the residents can go out on weekly trips with our activity co-ordinator.

I love being able to take them to a range of places and activities. It is always a good day!

Christine Jenkins
Christine JenkinsJob Title:Laundry AssistantJoined: 2020

Hello, I am Christine and I work in the housekeeping team mainly working in the laundry. I really enjoy chatting to the residents as I deliver their clean clothes. Ross Court is very homely and welcoming.

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