Barchester Ross Court Care Home

Mum has now been at Ross Court for over 7 years and is well-settled and cared for by all the staff, which is much appreciated. She enjoys the food, particularly the homemade cakes. She also enjoys the activities and we appreciate the role of the activities coordinator and hope as the home expands more support in this area including for 1-1 time is allocated and the points raised at the residents and relative meeting re: audio-visual support, are acted upon. We appreciate the new management support and look forward to the building refurbishment and completion.

I have only spent time coming to visit my friend over a period of three years, staff always helpful and friendly and impressed at the cleanliness of the home.

When my mother passed away nobody represented Ross Court at her funeral.

We just wanted to say ‘thank you’ for everything.

Care home staff had made such an effort to make my aunt's 100th birthday a special occasion for her (and us), despite all the building work going on which meant that we had to use the main dining room instead of a private room for our tea party. A table has been laid for us in a corner of the room and there were lovely decorations including balloons displaying '100'. A lovely cake had also been made. Nothing seemed too much trouble for the staff to help us have such a memorable afternoon. It was also lovely to see that the staff managed to involve other residents in the celebration by helping to share cake and drinks around.

I was welcomed into the care home by very friendly staff and soon settled in my room which has a view of trees from the window. All the staff are kind and caring, understanding and helpful. I enjoyed all the activities which I joined and was able to meet other residents. The meals were delicious and varied and I enjoyed them. Thank you for a lovely stay and break - for myself and my daughter who looks after me at home.

My father feels comfortable and looked after which provides me with peace of mind that is invaluable. I have been told on many occasions that the food is fab here and I can confirm that this is 100% true! Thank you!

Ross Court Care Home is an excellent care home, with wonderful caring staff. They go above and beyond and nothing is too much trouble. Including arranging lunch for mum with dad on her birthday. Lots of activities and fantastic events like their Hawaii tropical day.

There seems to be a happy, homely atmosphere.

All of the staff at Ross Court are very friendly and kind. The food is of a very high standard and Mum's 'garden room' is comfortable and cosy with a nice view. The entertainment organiser works very hard to provide interesting activities which Mum enjoys taking part in, within her capabilities.

My first visit, but all the staff were most welcoming, and tea was offered on arrival. I cannot give comments on all questions because only viewed for one hour, but overall, excellent.

Cannot comment on everything, but found the staff very helpful and friendly. Expected the room to be slightly larger but very pleasant otherwise.

I am very happy here.

Staff excellent when I fainted at lunch one day when my daughter was lunching with me. Staff looked after my best interests.

I highly recommend them.

After viewing numerous care homes, myslef and my siblings instantly took a liking to Ross Court. The detail that was given to us by one lady was fantastic. Mum is cared for 24/7, which is required (even if she doesn't think so), which gives all of us peace of mind. Being able to visit at will is absolutely first-class service. Very pleased.

I am very thankful to all the lovely staff who are looking after my stepfather. The staff and management are quick to address issues and are very caring. The staff are attentive and responsive when needed.

Very lovely staff and rooms and always cheerful and residents are happy.

Extremely comfortable and accomodating.

I feel confident that he is in a safe and pleasant environment where all his needs are met as nothing seems to be too much trouble.