Barchester Ross Court Care Home

This is a wonderful, well-cared-for home. Spotless with friendly and helpful staff. A beautiful room for our dear friend.

The bedroom is very spacious and well-appointed; food is excellent-restaurant quality! All in all an excellent home for MIL.

Huge thanks to the staff.

Home visited over the last 18 months, I have found the staff helpful and cheerful. My friend is happy and well cared for. The care facility is always clean and staff is on hand to assist. They provided a lovely birthday tea for my friend and her family just last week and had a very enjoyable time.

I am very pleased with the care both physically and emotionally that Mum receives at Ross Court. She is treated as an individual. The care staff are really good at communicating with us, the family. Thank you to the manager and all the staff.

My mum has been in Ross Court Care Home for 18 months. Living as I do, 450 miles away from the care home, I've always felt secure with the level of care and support that all the staff at Ross Court provide. The food is first-rate and almost at hotel standards. I visit Ross Court every 8 weeks and the level of care and support has never changed.

I was so impressed by the level of commitment to the care of residents by all staff. They couldn't do enough for my parents and us when we visited. The food was appropriate to the needs of the individuals, that is they cared for their preferences and portioned according to their appetite. They made my parent's last few weeks as comfortable as they could. Can't thank them enough.

My mother was a resident at Ross Court from January 2023 to December 2024. Who cannot thank the staff enough for their love, care and compassion during this time. Also, the dignity with which she was treated as her health began to fail. Thank you Ross Court.

My husband was extremely happy at Barchester Ross Court Care Home, he even stayed an extra week! He loved the food and thought the staff were wonderful. They all made time to talk to him and made a great fuss on his birthday which he loved. When I need a rest, he will be quite happy to go back which says it all!

Excellent in all respects. All staff are friendly and helpful. Food lovely. "Entertainment" is fun and great birthday cake.

Barchester Ross Court Care Home was beautifully appointed and clean throughout. All the staff were professional and caring and took an interest in their clients. The preparation of the food was very good and there was plenty of choice on the varied menu. Communication was excellent, especially with the manager who responded promptly with all queries. I was delighted and confident with the level of care that my mother received.

I recently visited my godfather at Barchester Ross Court Care Home and was impressed by the friendly and helpful staff. The surroundings and rooms are well-kept, up to date and have been recently refurbished. I have visited many homes and this is the best I have come across. I believe my godfather is well cared for and treated with dignity.

An inviting all family, friendly environment with lots to do and lovely new decor.

I approve of the refurbishment of Ross Court; however, I wonder if there are any plans to redecorate the bedrooms. My mother's room will benefit from decorating and new curtains, which I understand will be done in the new year.

When Mum first came to the home, we thought we were going to lose her, but a year and a half later, she is still here. Due to the great care she gets here, and she loves everyone. But sorry, girls, she does forget your names.

The manager and staff are always helpful when we have any questions concerning my mother's well-being. On occasions we have visited when activities are taking place, my mother enjoys the stimulation for her mental health.

This is my father's fifth trip to Barchester Ross Court Care Home for respite. Wonderful care home, brilliant staff, always has a great time here. Absolute Peace of Mind leaving him here. Recently been refurbished to an excellent standard.

The new decorations have been done to a very high standard, and the type and quality of the furnishings are excellent. All staff are extremely caring, and nothing is too much trouble. Mum loves it here, and we feel confident that all her needs are being met.

Lovely surroundings.

The staff were wonderful as my mum was in for respite care. The room was very comfortable and the bathroom was very modern.