Barchester Ross Court Care Home

I would have no hesitation in recommending Ross Court.

After visiting my aunt for quite sometime at Barchester Ross Court Care Home I have found the changes that are being done in the home to be all centered around the residents, they have a fantastic activity coordinator who is doing marvellous things with residents and they have catered activities to everyone’s needs. I am very impressed as my aunt says she wouldn’t want to be any where else, keep up the good work.

It's in a lovely location close to town, and only a short distance from the beautiful River Wye.

Its been a pleasure visiting her knowing she is being really cared for.

As a volunteer for a local organisation, recently placed a friend in Ross Court for a period of respite for home improvement works. This home is an excellent local choice whom we have used several times in the past. The home is kept to a high standard of cleanliness and hygiene throughout the staff are all well presented pleasant at all times to both clients and relatives and visitors. They respond proactively to their clients' needs and also engage them in many social activities for recreational stimulus. They have an excellent selection of all dietary needs. Inquiries are well met and responses quickly acted upon. This home is an excellent choice.

My mother has been a resident at Ross Court for approx 4 months and we couldn’t be happier with the care and support she is receiving. All the staff are so nice and very caring and the home manager has done so much to make her feel safe, cared for and happy, often going above and beyond what is expected. The communication during these difficult times has been fantastic, we really couldn’t have asked for more, the visiting protocol, when allowed, has also been eco driven to none. Well done to all at Ross Court.

Really happy with all the care and attention.

Most of the staff are helpful and friendly. Lovely grounds, comfortable rooms. Really enjoyed my stay at such a difficult time. Hope to see you again.

My mother-in-law has only been in Ross Court for two weeks; she was living in her own flat until recently her mobility became so bad, she was unable to care for herself. She had become very confused, and as much as we wanted to, we were unable to care for her ourselves. We are so happy with the care that she has received, although because of the circumstances, we are unable to visit her, we can phone her every day. She sounds so happy and well cared for, her confusion is less, and she seems more like her old self. The staff are friendly and helpful; there seems to be a real homely feel to Ross Court. Mother is enjoying the lovely food, the menu certainly looks impressive! We are looking forward to visiting her and sitting out in the beautiful grounds, which she has yet to explore.

Ross Court helped our family at a very difficult time for us supplying first-class respite care for Mum who has Alzheimer’s. Whilst the transition from home to Ross Court was not a straight forward one due to the pandemic, the staff made mum very welcome and comfortable, quickly working out her quirks! Mum then had the stimulation she needed which would not have been available at home during this time and soon settled in. Thank you Ross Court for caring so well for mum during this time!

My confidence comes from the honest and openly caring attitude of the manager but more so the tone of my own mum's voice.

After a previous visit to Ross Court, I felt compelled to leave a review. Ross Court is a beautiful property set in lovely ground which is well kept. It was clean and well presented inside. The home is welcoming and friendly all the staff are very enthusiastic and caring. The manager is very approachable. The visit was very enjoyable. Well done to all you are doing a brilliant job. We clap for you all every Thursday. Keep up the good work.

All the staff is dedicated to the care and comfort of the residents. Also friendly and helpful to visitors. The manager is approachable and has the welfare of residents and staff at heart, first and foremost. Only downside:- the coffee given in the home is awful! Wouldnt even have known it was coffee!

Good Christmas lunch too! Thank you.

I have the pleasure of providing a monthly activity for the residents at Ross Court. The home is friendly and welcoming, the residents are kind and enthusiastic, staff are very supportive and I always enjoy my visits.

I have no hesitation in recommending Ross Court

I hope that the new owners will invest in updating the fixtures and fittings - whilst they are all adequate they do appear dated and somewhat tired.

My mother was apprehensive about "going into a home" - however, within a few days she was settled, happy and warmly welcomed by all staff, from the manager to the laundry - she was made to feel at home and relaxed. There are many activities available every day, she particularly enjoys the art group and church services. The rooms are bright, clean and can be personalised to the resident's taste. Visitors are welcome at any time, we feel very relaxed about popping in for a coffee/tea with Mum, or even joining in some of the events.

The staff are very friendly and helpful. Amazing kindness and support provided for us when step-mother passed away.

We have an elderly relative (98) who has been extremely happy at Ross Court for three years. Right from her first day of arrival, we have found the manager and staff to be first-class in all aspects of providing for her, personal requirements, food, activities and wellbeing. We cannot praise all at Ross Court enough.

The only complaint he has, is about the food, he says it is "too good" and he really enjoys the varied menu and loves his Fish and Chips on Fridays.