Barchester Ross Court Care Home

My cousin has been in Ross Court for over 3 years and we are very pleased with how she is looked after. The staff are always helpful and polite. The food is always good and the drinks are plentiful. The activities are always going on when I call and the residents' are taken out a lot in the minibus.

I believe that many elderly people dread the thought of losing their independence due to needing care, but I believe that Ross Court do everything possible to make this home just that - Home!

Nothing is too much trouble.

I would thoroughly recommend Ross Court Care Home to anyone looking for a safe happy place for a relative.

The care that my mother receives at Ross Court is exceptional. All of the staff are very kind, competent and caring and I know that my mother is very well looked after at all times. The building and grounds are kept in excellent condition, the food is very good and nicely served and any problems with mother's health are immediately reported to me.

My mother was a resident at Ross Court for the final 6 years of her life, as she suffered from Alzheimer's. In these difficult circumstances, it has always been a great source of comfort and reassurance, as soon as it became clear that there could have been no better place for her to spend this time.

My husband who is a wheelchair case has been a resident for 11 months. I visit almost daily and always receive a friendly welcome from all the staff. The nursing care he is receiving is of the highest standard. The staff are extremely caring, friendly and understanding of his case. His room is not of the best but perfectly adequate for his needs as it is on the ground floor and being in a wheelchair during the day makes his life interesting watching the world go by.

I have been treated very well and would recommend anyone to come here. I was most impressed how kind the staff were to me and within days I felt so much better.

Ross Court is an extremely friendly, caring and well run residential home. Staff are well trained and efficient. The home is set in attractive grounds for residents to safely enjoy the fresh air. My father has been made most welcome and has been looked after beyond my expectations. Ross Court deserves its excellent reputation.

I did find the lighting in my room a bit of a challenge. The ceiling light making the room rather gloomy and making reading difficult, but a bulb was changed.

My wife stayed at Ross Court for 11 days to give me respite. It is located on a beautiful site and easy to reach. The room she stayed in was airy, light, clean and comfortable with a nice view of the attractive garden. The staff were kind, friendly and thoughtful and unlike in some care homes, spoke often to my wife. All in all, her stay was very pleasant and we will try to come again.

I was hugely impressed with the bustling atmosphere of this lovely care home - not to wait for the grim reaper, but somewhere to go and live each day to the full within each individual's capacity. It was busy and engaging and there was plenty of communication between residents and staff. It was also relaxed and informal. Everyone we saw was treated with dignity and respect and an understanding that even though their memories/faculties might be failing, they were still people who had led rich and fulfilling lives. I regretted that my husband opted for a care home nearer to friends and family - I am confident that he would have been very content at Ross Court.

Very clean and well organised. Staff very friendly. Only concern was another resident entered my mother's room when she was asleep. Apart from this incident, could not fault the care she received.

A jolly big Thank You to every single member of the team.

I have recently attended a care review at Ross Court Care Home which reaffirmed my faith in the care and consideration that is given to my mother, the staff are always friendly and cannot do enough to keep my mother happy.

My mother is very content in Ross Court. She has a lovely room with views of countryside. She enjoys the meals and the activities. The staff all treat her with respect and friendship.

I have been a friend of one resident for 77 years, Godmother to her son and concerned and involved with her life for nearly all those years. I knew of her family and the decision to place her in care. I went to visit soon after her arrival at Ross Court and was instantly impressed and have continued to be so. The care and compassion for her is instantly apparent and as her condition (onset Alzheimer's) became evident, I continue to see outstanding levels of professionalism and an exceptional manager and staff of the highest standard.

We were very impressed with the care home. Beautiful home and gardens and our cousin was very happy and at home there when we saw her last week.

Friendly staff. Great service. Very happy with how our friend is looked after.

Although it is 2 years since my Nan stayed here for respite care I would like to talk about this home. The staff were wonderful at all times with Nan. She only stayed for 2 weeks but in that short time she felt settled and happy,which for her as an independent lady was a massive task. Her room was beautiful and she couldn't wish for better care. Special mention to the carer who Nan really developed a special bond with. Thank you for making a difficult time that bit easier.