Newland Hurst is a residential home for younger adults with moderate learning disabilities.
The home has single bedrooms, some of which have en-suite facilities.
There is a garden for residents to spend time in, as well as a kitchenette available for residents.
The home has a lift and a minibus is regularly used for trips out in the community.
Owner: Newland Hurst Ltd
Person in charge: Robert Timmins (Manager)
Local Authority / Social Services: Worcestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 16 Service Users
Registered Care Categories*: Learning Disability • Younger Adults
Specialist Care Categories: Autism/ASD • Challenging Behaviour • Down Syndrome • Epilepsy
Admission Information: Ages from 18 to 65.
Single Rooms: 16
Rooms with ensuite WC: 9
Weekly Charges Guide: Personal Care Single £700 – £850 (These prices are only a guideline, please contact Newland Hurst to find out the exact price for your requirements.)
Facilities & Services: Day Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Newland Hurst: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for Newland Hurst is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Newland Hurst in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.819 for Newland Hurst is calculated as follows: ( (127 Excellents x 5) + (28 Goods x 4) ) ÷ 155 Ratings = 4.819
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Newland Hurst is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 8 Reviews ÷ 3.2 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Newland Hurst has a Review Score of 9.8 (9.819) from 13 Reviews
Review submitted from a Postal Card by H U (Sister of Resident) on Friday 30 June 2017. Relates to June 2017.
My youngest sister has been a resident at Newland Hurst Trust almost since its beginning, in the late 1970s, when she was sixteen. From the start, she has been happy here, living life to the full, classes in carpentry, art of all sorts, gardening, music and drama, and animal husbandry have been skilfully woven into the fabric of the merry community life. In addition, my sister has enjoyed fruitful classes at the nearby Further Education colleges, notably computer skills, caring for pets and cooking. Now she visits a care farm every Wednesday which she relishes more than words can express.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by N H (Father of Resident) on Wednesday 10 May 2017. Relates to April 2017.
Much has been said of care homes over the years good and not so good. Yet Newland Hurst has remained consistent with highest standards of care maintained throughout and much of this can be attributed to its voluntary status as a charity.
The management and staff whose increasing care and their willingness to go the extra mile for the residents has proved a success story.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Anita C (Sister of Resident) on Friday 5 May 2017. Relates to April 2017.
My sister's home has been at Newland Hurst for over 20 years and she has been very happy and settled throughout this time.
The manager has initiated a number of improvements recently in the structure of the buildings and continues to maintain the very high standards of care and positive ethos of Newland Hurst.
I feel very lucky that my sister is at Newland Hurst and wish to thank all staff for their continued dedication.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Josephine C (Mother of Resident) on Friday 5 May 2017. Relates to April 2017.
My daughter appears settled and happy with both her accommodation and her care workers.
We hope that she will continue this way and that Newland Hurst will continue to be her home in the future.
How likely would you be to recommend Newland Hurst? Likely
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Review submitted from a Postal Card by C P (Cousin of Resident) on Friday 5 May 2017. Relates to April 2017.
Newland Hurst is clean, tidy and calm. Well furnished in a homely way, where residents live very happily with the freedom that a well managed, professional team of caring conscientious staff and a safe environment provides. Residents are treated by the staff with dignity, kindness, sensitivity and love. The food is excellent - nutritionally balanced, flavoursome, varied and plentiful. A comprehensive range of regular daily activities are provided and those, together with exciting day trips out, evening clubs and holidays etc, no one is ever bored. All these things contribute to and are reflected in the happy, peaceful and welcoming atmosphere that I experience on my weekly visits. First class.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Valerie K (Mother of Resident) on Friday 5 May 2017. Relates to May 2017.
A very caring homely place as each person is treated individually and the staff are super as each person's needs are seen and met. Lots of activities and outings are given to residents.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by J J (Cousin of Resident) on Wednesday 3 May 2017. Relates to April 2017.
We were apprehensive, worried and very sad that my cousin had to move from home life to a care home but we couldn't have been in better hands. Newland Hurst is in a beautiful spot, the staff second to none.
Endlessly patient, kind and always find time to talk to residents and family alike, to sort out any problems or to give reassurance.
My cousin engages in the many activities, doing things he has never done before and enjoys it all enormously. He stays with me at intervals throughout the year - but is always anxious to return to his life at N.H.
He and we are so lucky to have found such a special place with very special people who care and make life such a joy for the residents.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Catherine R (Sister of Resident) on Monday 24 April 2017. Relates to April 2017.
My brother has required a great deal of help and encouragement over the past 25 years at Newland Hurst. The staff there have always been cheerful, practical and encouraging and continue to give this excellent care. The principal has been careful to include and inform me about my brother's life at Newland and his "individual care plan" is the most professional I have ever seen.
Thank you to everyone at Newland Hurst.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Clive G (Father of Resident) on Wednesday 19 April 2017. Relates to April 2017.
My son has lived in Newland Hurst for over 20 years. During that time, Newland Hurst has developed into a top class facility. All of the residents appear to be happy and enjoy life there. The manager and his staff are exemplary and the well-being of the residents is their main concern. Facilities for the residents are excellent in every way and it will be apparent to any visitor that they live happy and fulfilled lives in excellent conditions. We cannot praise Newland Hurst enough.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Realtive (Brother of Resident) on Wednesday 18 November 2015. Relates to November 2015.
I am confident that the love my brother receives is excellent and thorough in every way. I fully commend the staff of Newland Hurst in the work they do.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Carla W (Sister of Resident) on Tuesday 27 October 2015. Relates to October 2015.
The management of Newland Hurst asked my brother what was important to him, what he needs, what he would like to do. My brother felt listened to, and is excited about all the activities he is going to be involved in. He is also excited about the festival that is being planned next summer. Newland Hurst encourage residents to be involved in the community through farmers markets and volunteer work. I am very pleased with the care he is receiving at Newland Hurst.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Josephine C (Sister of Resident) on Monday 26 October 2015. Relates to August 2015.
My brother has lived at Newland Hurst for over 35years. Our mother died in 1994, so since then I have visited him on a regular basis, supported by my brothers, sister and other family members. My brother is happy and content. He is a valued member of Newland Hurst and regards it as his home. Standards have always been high, and the staff are most caring and professional. He needs and receives a lot of support. He has his own room and bathroom, which are clean and pleasantly decorated. In fact everywhere is kept beautifully. In the past he has enjoyed partaking in many activities provided by the staff and management, but now prefers a quieter life. He enjoys his meals, likes outings and attends the sacred hear church in Droitwich. Safe and secure, Newland Hurst is great value for money. Our family are delighted that he is at Newland Hurst.
How likely would you be to recommend Newland Hurst? Extremely Likely
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Review submitted from a Postal Card by Norman B (Father of Resident) on Wednesday 14 October 2015. Relates to October 2015.
Newland Hurst is a high quality care home with high standards. It delivers excellent services for its residents and is always keen to improve its services whenever possible.
How likely would you be to recommend Newland Hurst? Likely
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February 2018
There are currently no Care Home Idol entrants who have performed at Newland Hurst
