Watford House Residential Home

263 Birmingham Road, Shenstone Wood End, Lichfield WS14 0PD

Watford House Residential Home, Lichfield, Staffordshire
Watford House Residential Home, Lichfield, Staffordshire
Watford House Residential Home, Lichfield, Staffordshire

Watford House Residential Home is a friendly and family-run service that offers a team of carers who are experienced in personalised residential care, while also specialising in care for adults diagnosed with dementia.

Three buildings make up the home, registered for 43 residents in total with the addition of a dedicated EMI unit, while carers further contribute to care needs with a respite and day care service.

Residents are supported in living an active and interesting lifestyle, with pleasant gardens and a selection of lounge areas to relax in. Passenger lifts are ideal for anyone with mobility issues.

The Home has a dedicated Activity Centre in a separate building which houses a large Kitchen, Activity Hall and big screen TV.

Owner: Frederic Street

Person in charge: Gwendolyn Sheehy (Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages from 60 to 110.

Single Rooms: 37

Shared Rooms: 3

Rooms with ensuite WC: 37

Weekly Charges Guide: Personal Care Single £625 – £665 , Personal Care Shared (per person) £425 – £450 (These prices are only a guideline, please contact Watford House Residential Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Parking:

The Entrance to the Home is Directly off the Watford Gap Road. The home has two large car parks at the entrance.

Latest Care Quality Commission* Report on Watford House Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.8 Watford House Residential Home has a Review Score of 7.8 (7.837)

The Review Score of 7.8 (maximum of 10) for Watford House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Watford House Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.354 for Watford House Residential Home is calculated as follows: ( (18 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.354

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.483 Points relating to the number of positive Reviews for Watford House Residential Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.6 Target = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Watford House Residential Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Watford House Residential Home

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My mother in law has been a resident of Watford House since mid-January. She has been encouraged to take part in all the activities provided by the care home. Staff are friendly and attentive towards all residents and care is taken to provide all necessary care with regard to residents dignity.

How likely would you be to recommend Watford House Residential Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I am very pleased the way my husband is being looked after.

How likely would you be to recommend Watford House Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

My mother is 97 years of age with dementia. She can be quite aggressive, but the staff take it all in their stride. I feel they have taken all the worry from our shoulders and cannot praise them enough.

How likely would you be to recommend Watford House Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother was very happy at Watford House and we could always relax in the knowledge that she was safe, fed and well looked after. There was a friendly atmosphere in the home and activities and trips were organised for the ones who wanted to take part. The staff were always caring, kind and patient even with difficult residents and we were always welcomed on our regular visits.

How likely would you be to recommend Watford House Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Watford House Residential Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are no performances entered yet by Residents or Staff

Johnny Tarrino performs for residents and staff at Watford House Residential Home

Likes: 6 Views: 837

Posted: 11 Aug 2016