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- Rocklee Residential Care Home t/a Rocklee Ltd
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Care Provided by Rocklee Residential Care Home t/a Rocklee Ltd
Type of Service
- Residential Home
- For a maximum of 11 Service Users
Primary Care Categories
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Good to Know
Owner
- Jacqueline Martin
- Private Owned
Person in charge
- Jacqueline Martin(Owner/Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (11)
Visiting
- Any time but Rocklee does like to protect meal times.
Parking
- Ca rpark at the entrance Gordon Avenue.
Rocklee Residential Care Home t/a Rocklee Ltd Reviews (34)
Rocklee Residential Care Home t/a Rocklee Ltd has a Review Score of 9.0 (8.951) out of 10, based on 2 reviews in the last 2 years.
Over all time Rocklee Residential Care Home t/a Rocklee Ltd has 34 reviews.
I am writing this review as I am so pleased that I have been able to share some quality time with my son and having the support there if I needed it, I'm delighted with his progress as he come on leaps and bounds, it's nice to have my son back.
Have a friend who resides here and the change that has taken place, is truly astounding as I never thought I'd have my friend back, but the work, well care is beyond words. It doesn't feel like a home it's run so differently and with a lot of care and attention to the clients. Each and everyone have different individual needs and nothing is to much for any client. Big rooms, ease of access for the whole home is a big plus. An absolute privilege to know the owners and to see the transformation of my friend to this day. I highly recommend this home for anyone who is struggling as the care you'll receive here is second to none. Really clean, safe and secure. A stunning place with amazing owners who do more than care. Garden facilities too. If I could give more than 5 stars I would do. You truly are making a massive positive influence to each and every client who is fortunate to be taken by you. Amazing
Rocklee is a brilliant care home. I need to be here to help me maintain my mental and physical wellbeing. Before I came here, I was living in a black hole, I would not go out to mix with anyone in the community. Now I was wash myself every day. Now I am working in a Church cafe voluntary job. I am learning to cook, clean, shop, pay bills, they take me on holiday vacations, and I am a new person. Without this help, I would not manage.
I am training in lots of areas - personal hygiene, cleaning my room, they are teaching budgeting skills. Also going on holiday breaks which help me to improve my mental health. Everyday skills like doing my washing, cleaning and making cakes and trifle, economy meals. I have come out of my shell and learning how to improve my everyday life skills. Without the support I am receiving I would not cope without it.
I like living at Rocklee Care Home. I enjoy going on holidays. I like my food at Rocklee Care Home.
The care home is excellent I have no complaints. Very good.
I enjoy going on holidays at home and abroad.
I like being at Rocklee. I like the food at Rocklee. I like reviews. I like going into Stafford town. I like going by bus.
Some holidays I don't go on I stay at Rocklee. It is very peaceful when the others are away.
Thank you for your feedback, I will share this with the staff, we are very pleased that the service is meeting your needs. If we can help in any other ways please let us know.
Our son has been at Rocklee for over 5 years. Unfortunately, his illness is now such that his needs can no longer be met, albeit that to date his care has been second to none. The care and compassion he received at Rocklee, in our opinion, will be hard to beat. His illness is as such that he cannot remain in a placement where he has too much freedom.
Rocklee has longterm staff, friendly and homely little abode. We all get on well together. It's very good with rules and meaning. The manager is available at all times. Staff are always well prepared and support and always involving other people like family, doctors and friends. Staff hold great knowledge about nursing and mental health. I feel at home and safe and happy at Rocklee. We also have our independence.
I went to Blackpool on day trip with the staff on the trip. We had an incredible trip. We went on the motorway, M6 which took about 2 hours. The staff keep so interested, we all had a very good day and we had fish and chips there.
The experience of living in a house is; a nice bedroom and a nice garden. We sometimes go on holiday either in England, Wales or Scotland. I have a nice bedroom with furniture that I keep clean and tidy. I get along with the staff and enjoy the food available four times a day.
Good holiday, good food.
The staff are friendly and meals are good.
We were on holiday, I nearly fell down the stairs no sooner that we got there. So one of the staff at the hotel helped me with my bag I came with which I was very thankful for. I am pleased of the help in the home and outside.
Once again, Rocklee continues to excel in regards to the care and safeguarding of our son, in what we would only describe as difficult circumstances. Yet at no time do the management or staff show any sign of negativity and always continue to strive to achieve a positive outcome to the challenges they face on a daily basis.
Thank you for your kind words we work together as a team for the best outcome for each of our residents, but without your help, the support you give, understanding, we wouldn't be able to achieve as much as we do. Thank you Rocklee care home Team.
Staff support me. I can bake cakes. I can learn skills. I like the sea and on day trips. Rocklee is home.
I have just returned from a holiday with my sister and the residents, we had a great time on the beach collecting shells, playing games and paddling in the sea. We also went and played ten pin bowling, crazy golf and we also went on a day trip to Fantasy Island where we went shopping. We all had a great time together.
I am glad to hear that you enjoyed your holiday and I'm pleased you could enjoy it with your sister.
I have set myself goals and in the first week, I have got myself a voluntary job in a charity shop. I look forward to it to meet new people and move forward in my life and get skills to live in my own home. I have done such a lot in 12 months. I am pleased with myself.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rocklee Residential Care Home t/a Rocklee Ltd.
There are no upcoming events for Rocklee Residential Care Home t/a Rocklee Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rocklee Residential Care Home t/a Rocklee Ltd.
Accreditations
There are no accreditations posted yet for Rocklee Residential Care Home t/a Rocklee Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Rocklee Residential Care Home t/a Rocklee Ltd
What types of Care is Rocklee Residential Care Home t/a Rocklee Ltd registered for?
Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rocklee Residential Care Home t/a Rocklee Ltd have?
There are 11 Single Rooms.
What are the Facilities & Services at Rocklee Residential Care Home t/a Rocklee Ltd?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rocklee Residential Care Home t/a Rocklee Ltd to the centre of Stafford?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rocklee Residential Care Home t/a Rocklee Ltd to verify any information. View our terms and conditions. Rocklee Residential Care Home t/a Rocklee Ltd has a Basic Service -more info.









