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Care Provided by Rocklee Residential Care Home t/a Rocklee Ltd
Type of Service
- Residential Home
- For a maximum of 11 Service Users
Primary Care Categories
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Rocklee Residential Care Home t/a Rocklee Ltd to confirm what's included and get a personalised quote
Good to Know
Owner
- Jacqueline Martin
- Private Owned
Person in charge
- Jacqueline Martin (Owner/Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (11)
Visiting
- Any time but Rocklee does like to protect meal times.
Parking
- Ca rpark at the entrance Gordon Avenue.
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Rocklee Residential Care Home t/a Rocklee Ltd Reviews (34)
9.0
Rocklee Residential Care Home t/a Rocklee Ltd has a Review Score of 9.0 (8.951) out of 10, based on 2 reviews in the last 2 years.
Over all time Rocklee Residential Care Home t/a Rocklee Ltd has 34 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Rocklee Residential Care Home t/a Rocklee Ltd
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Review from Robert J (Resident / Service User) published on 4 August 2017 Submitted via Postal Review Card•
Overall Experience
Staff are very good with all their work but still find time for one to ones.
Staff have time for all residents and they all listen to things I ask for and about.
Staff are very good with all their work but still find time for one to ones.
Staff have time for all residents and they all listen to things I ask for and about.
Review from Sandra H (Resident / Service User) published on 17 May 2017 Submitted via Postal Review Card•
Overall Experience
I like to be here because the staff help me to be independent by making me go out. I help them with jobs. I enjoy all the different ones I do. I have learnt a lot, cooking, washing, meetings.
I like to be here because the staff help me to be independent by making me go out. I help them with jobs. I enjoy all the different ones I do. I have learnt a lot, cooking, washing, meetings.
Review from Robert J (Resident / Service User) published on 17 May 2017 Submitted via Postal Review Card•
Overall Experience
Rocklee is first class. Staff very helpful and all staff do a very good job. They make sure I take my pills and find things to do to keep me up to date with all things.
Rocklee is first class. Staff very helpful and all staff do a very good job. They make sure I take my pills and find things to do to keep me up to date with all things.
Review from Susan N (Resident / Service User) published on 12 August 2016 Submitted via Postal Review Card•
Overall Experience
I like holidays. I like going out for a meal. I like going out to places of interest.
I like Birthdays and Christmas. I like horse riding and there is something new to do.
I like holidays. I like going out for a meal. I like going out to places of interest.
I like Birthdays and Christmas. I like horse riding and there is something new to do.
↩Reply from J Martin, manager at Rocklee Residential Care Home t/a Rocklee Ltd
Thank you for your comments
Review from Carol B (Resident / Service User) published on 12 August 2016 Submitted via Postal Review Card•
Overall Experience
It is a friendly place to be. Very good staff. Lovely surroundings, lots to do.
It is a friendly place to be. Very good staff. Lovely surroundings, lots to do.
↩Reply from J. Martin, Manager at Rocklee Residential Care Home t/a Rocklee Ltd
Pleasure, We enjoyed your company looking forward to seeing you again, hope you can make it on one of the holidays next year.
Review from Wendy S (Resident / Service User) published on 12 August 2016 Submitted via Postal Review Card•
Overall Experience
My husband died a few years ago and I always feel down towards his anniversary, I am at my sisters at least 2-3 times a week, the manager has been there for me to talk to. Everyone at Rocklee was going on holiday the week of his anniversary, they invited me to go along with them. I had a great time...
My husband died a few years ago and I always feel down towards his anniversary, I am at my sisters at least 2-3 times a week, the manager has been there for me to talk to. Everyone at Rocklee was going on holiday the week of his anniversary, they invited me to go along with them. I had a great time with everyone, we went paddling in the sea, dancing on the night-time with the residents. We all had a brilliant time, and I have always felt like part of the family even more.
↩Reply from Lee Melvin, care staff at Rocklee Residential Care Home t/a Rocklee Ltd
I am glad we've been able to support you, here at rocklee we feel we can attend to everyone's needs.
Review from Richard D (Resident / Service User) published on 1 June 2016 Submitted via Postal Review Card•
Overall Experience
Very good, more confidence and more chilled out.
I have made friends. Get on well with the staff, they are friendly. Meals very good. Looking forward to holiday.
Very good, more confidence and more chilled out.
I have made friends. Get on well with the staff, they are friendly. Meals very good. Looking forward to holiday.
Review from Susan M (Resident / Service User) published on 1 June 2016 Submitted via Postal Review Card•
Overall Experience
I like holidays.
I like horse riding.
I like the food.
I like birthdays.
I like horse riding.
I like the food.
I like birthdays.
I like outings.
I like holidays.
I like horse riding.
I like the food.
I like birthdays.
I like horse riding.
I like the food.
I like birthdays.
I like outings.
Review from Richard D (Resident / Service User) published on 19 April 2016 Submitted via Postal Review Card•
Overall Experience
I was welcomed into the home my bedroom is very nice. They made my bedroom in red as I like Stoke city this was my choice. U have staff 24 hr that I can talk to and can eat food in my room. The staff have been shopping for me and purchased new clothes as I needed some and have arranged some trips...
I was welcomed into the home my bedroom is very nice. They made my bedroom in red as I like Stoke city this was my choice. U have staff 24 hr that I can talk to and can eat food in my room. The staff have been shopping for me and purchased new clothes as I needed some and have arranged some trips to football matches for the future. I have made some new friends already who understand my condition and needs.
Review from Beverley T (Resident / Service User) published on 18 April 2016 Submitted via Postal Review Card•
Overall Experience
I love it, I like to go shopping, I like to go to the pub. I like games, I like to go out and get my own cigarettes. I like to put on my make up. I like and love the other residents.
I love it, I like to go shopping, I like to go to the pub. I like games, I like to go out and get my own cigarettes. I like to put on my make up. I like and love the other residents.
Review from C E (Friend of Resident) published on 4 February 2016 Submitted via Postal Review Card•
Overall Experience
I find that as far as I can see the residents are well looked after and encouraged to take part in various activities. Also they have three or four holidays a year and sometimes are encouraged to attend college. Their medical and psychological care is of the utmost importance.
I find that as far as I can see the residents are well looked after and encouraged to take part in various activities. Also they have three or four holidays a year and sometimes are encouraged to attend college. Their medical and psychological care is of the utmost importance.
Review from Mark W (Resident / Service User) published on 4 December 2015 Submitted via Postal Review Card•
Overall Experience
I like Rocklee because its close to town. I'm interested in record shops vinyl variety. Good selection of charity shops and selection of eating houses. I'm free to come and go as I please. I enjoy my meals at Rocklee but I do like going to the chip shop.
I like Rocklee because its close to town. I'm interested in record shops vinyl variety. Good selection of charity shops and selection of eating houses. I'm free to come and go as I please. I enjoy my meals at Rocklee but I do like going to the chip shop.
Review from Alan C (Resident / Service User) published on 18 November 2015 Submitted via Postal Review Card•
Overall Experience
Well organised and managed care home. I've had previous experience in recent times in two other homes this is head and shoulders superior to all of the others.
Well organised and managed care home. I've had previous experience in recent times in two other homes this is head and shoulders superior to all of the others.
Review from Tevor C (Resident / Service User) published on 11 November 2015 Submitted via Postal Review Card•
Overall Experience
I like going shopping and sharing with other residents. I like going to college and out to town. I like cooking at college. We have a good time and we are all good friends in the home.
I like going shopping and sharing with other residents. I like going to college and out to town. I like cooking at college. We have a good time and we are all good friends in the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2024Overall
Requires improvement
Requires improvement
- EffectiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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