Orchard Blythe

Wingfield Road, Coleshill, Birmingham B46 3LL

Orchard Blythe care home is located in Birmingham and is committed to quality long-term provision, treating all residents as an individual and respecting their privacy and dignity.

The home is part of care provider Runwood Homes' expanding range, which is highly-regarded in the sector for the difference made to the lives of older and vulnerable people.

Group: Runwood Homes Ltd

Person in charge: Hayley Ann Ford (Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Close to Local shops • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Orchard Blythe: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Orchard Blythe is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 53 Reviews over all time. This Average Rating is also the rating value for Orchard Blythe in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 40 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.686 for Orchard Blythe is calculated as follows: ( (454 Excellents x 5) + (155 Goods x 4) + (15 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 628 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Orchard Blythe is based on 40 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 40 Reviews ÷ 10 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Orchard Blythe has a Review Score of 9.7 (9.686) from 53 Reviews


Average Ratings

  • Excellent
    40
  • Good
    12
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Orchard Blythe?

  • Extremely LIKELY
    47
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Orchard Blythe

  • Daughter of Resident/Service User
    18
  • Son of Resident/Service User
    12
  • Resident / Service User
    5
  • Daughter-in-law of Resident/Service User
    4
  • Friend of Resident/Service User
    4
  • more

A friendly and happy place to be in old age.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Visited my old neighbour again at Orchard Blythe and I must say once again very impressed with the whole set up.
Very welcoming atmosphere, pleasant and friendly staff and set in a nice location.
Thanks for looking after my old pal so well.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

My nan is here and we looked at a lot of homes before deciding. It was a family that live by us told us about Orchard Blythe and said their mum was here and she loves it, I must say the staff are great caring understanding and you talk to them about everything management are very good and listen to what you have to say and action things my nan loves it and she is so happy, better than I have seen her a few years so thank you.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

The staff are very friendly and helpful. My sister appears to be very happy and content.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   3.9 out of 5

From the moment my mum entered Orchard Blythe she was content and never asked to go home.
The staff totally understood my grief at no longer being able to provide care at home and have always been very supportive of all parties involved.
They are truly attentive to her medical needs, even more so now that she cannot speak for herself.
Nothing is too much trouble and family is always welcome - even joining in with activities.
The home is cheerful, clean and everybody is treated with dignity and open to ideas.
My mum is clean, well fed, stimulated and has company as well as continuous care.
Yet she is still encouraged to be as independent as possible.
The staff are so gentle and kind. I cannot thank the management and staff enough for making my mum's autumn days bearable for both of us as her Alzheimer's continues to destroy her brain brick by brick.
I would recommend Orchard Blythe without hesitation, to any other person facing the difficult decision of placing an elderly parent in care.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

Excellent - Never been so cared for in my life. Everything is brilliant, from being woken up in the morning, help to get dressed, taken down for breakfast and looked after all day. Then helped to bed and cared for whilst we are asleep.
If all old people could have this wonderful opportunity to live here at the end of their life it would be wonderful.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.5 out of 5

My mother was just in for a short time, but was made very welcome by the lovely staff that looked after and cared for her.

How likely would you be to recommend Orchard Blythe? Likely

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Average Rating:   4 out of 5

Very nice home. My aunt is well looked after and wants for nothing.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Wonderful care home, very competent, friendly staff. Care to residents is exceptional. Relaxed atmosphere.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

The home is very well run. As with all care facilities staffing is sometimes an issue. If there is a problem with a resident, sometimes others are left without supervision which is a worry.

There is always a good atmosphere.

How likely would you be to recommend Orchard Blythe? Likely

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Average Rating:   4.1 out of 5

I was unsure how my dad would settle into this situation, being so independent for most of his life. I needn't have worried, the situation 'moulded' itself and he is happy and content. He now considers his place to be home, and so does the family.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Very pleased with the home. The staff are wonderful. Highly recommend the home.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Mom has been here for 11 months, since being here she looks 10 years younger, walks far better and all over seems better herself.

The care is good, pleased with the food.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.7 out of 5

The overall care of my mother is excellent. She enjoys the food and chatting to the friendly staff.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

The staff have all helped my grandmother settle in and encourage her to come out of her shell. They all take the time to chat and comfort her at every opportunity. My grandmother has really connected with many people here.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

Clean, pleasant home. Staff are always helpful and attentive.

How likely would you be to recommend Orchard Blythe? Likely

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Average Rating:   4 out of 5

What a great home. Staff are friendly and welcoming. I know my dad will be safe and sound in Orchard Blythe.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

The staff are all lovely and very caring. They are all helpful if you have any questions.

The patients are treated with kindness, patience and dignity, which is all you can ask for your loved ones.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.3 out of 5

I would like to see an improvement on the food. My mam in law hates mince mat, pies etc. She is more of a proper meat person ie chicken, beef, lamb and likes a lot of vegetables.

The staff are fantastic and hard working.

She does at times have problems with one or two night staff.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   3.9 out of 5

My mother has settled in extremely well within the home and surroundings.

The residents within the home are very friendly and Mom has accepted them as her family and friends. She feels very secure in her environment.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.2 out of 5

I have always found staff/management to be approachable, friendly and caring towards Mom and myself. When I have raised any concerns I may have, or just engage in conversation, I have always found them taking the time to listen.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4 out of 5

Excellent care home, lovely staff. My mom is very happy here.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Everyone is very friendly and caring.
Always seems clean and tidy.
Mom is much better in the home.
She is more active with people round her.
We know she is waiting well and gets help that she needs with daily living.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.5 out of 5

Generally, my relative's care is good. The staff treat them with respect and always seem to be caring and considerate of their needs.

My relative's room is very suitable for their needs and they are well cared for in terms of their cleanliness needs too.

I do have concerns with regard to the staff levels and consistency. Particularly in relation to general housekeeping of their room or their laundry. I feel that standards here are declining. Rooms are not as well maintained as before. There is also a lack of entertainment at times. When the entertainment organiser is absent, this is a major concern as, without it, my relative has little to do. Food choices are poor.

How likely would you be to recommend Orchard Blythe? Likely

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Average Rating:   3.2 out of 5

My mom has recently moved into Orchard Blythe.
I waited for her place because I knew this was the best place. I had a neighbour whose father had been at this home for 4 years and she had nothing but praise for the care her dad had received at Orchard Blythe. Since moving in, my mom's care has been beyond reproach.

Caring, supportive and excellent care. The accolade is that my mom says she is "happy" and that's all that matters.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

My mom has been a resident since the 14th of October 2017. She seems well cared for, clean and tidy. She is always saying the food is great.

How likely would you be to recommend Orchard Blythe? Likely

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Average Rating:   4.5 out of 5

I have found the staff very helpful, the care home is always clean, tidy and always warm. My husband is a resident and is happy, I know he is in good hands and is looked after. A big thank you to all the staff.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.1 out of 5

In the 3 years Mom has been a resident here, she has been cared for in an excellent way. The staff are wonderful with her and she is more than happy to live here. Thank you to everyone who looks after and cares for Mom.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

The home is run so efficiently. Spotlessly clean. Friendly staff. All residents look happy.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Very friendly staff and a relaxed atmosphere.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Since arriving at the care home, I have experienced nothing but kindness from all the staff. I am looked after well.

How likely would you be to recommend Orchard Blythe? Likely

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Average Rating:   4.9 out of 5

I have been living at Orchard Blythe for the last 3 and a half years and would not wish to be anywhere else. We have lovely carers who are there when we need them from getting us up in the morning at about 8.30-9 o clock and go to bed in the evening when we are ready. They make our beds and prepare all our meals (I don't have any complaints). We also have a very good entertainments manager, who also organises things.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

I must say my parent has been well cared for with her disabilities and ailments.
She is very shy and nervous but has built up a good relationship with her key worker and many of the staff.
It's a big help with the doctor visiting while in the home so you do not have to take time off from work which can be difficult.
If you have any concerns, just speak to the management and you will get follow up contact to let you know it's resolved.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.3 out of 5

Mum has been a resident at Orchard Blythe for 5 years.
We have always been treated with courtesy.
Mum's care is exemplary. Nothing is too much trouble for the staff.
As mum's needs progress so I am informed about any ongoing issues or needs she may have.
I have great trust in the staff and it is never put into question.
I can speak to any staff member and know my concerns will be sorted out.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Orchard Blythe is a very warm, hospitable and welcoming environment every time I come in.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.8 out of 5

Our mother has been at the home for eighteen months and has been looked after very well. Her health has improved greatly and she is happy, which is everything to us. The staff are very happy to help with any questions we have and lastly, mom is pleased with the food.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.8 out of 5

Home is always very clean. Staff are brilliant and very helpful.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

Mom has now been in the care of the excellent team at Orchard Blythe for 12 months. Throughout that period, we have never had any concerns about the quality of the care and support provided. All of the staff, at every level, have ensured that mom has had every need catered for. Indeed, mom has recently had a fall, resulting in a broken wrist requiring the staff to provide extra help in washing, dressing etc. This has been undertaken without any fuss to make mom comfortable. We are extremely pleased with everything about Orchard Blythe.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

I came to be in Orchard Blythe due to an accident at home and many weeks in hospital.
I was only a resident for a month or so to recuperate. I had a very positive experience.
All the staff from the management down are really kind and helpful, the environment was very pleasant and welcoming and the food was lovely. Nothing was too much trouble.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.6 out of 5

My mother has been in Orchard Blythe now for just over two months and has improved in herself immensely. Initially, in for respite, she is now a full resident. The staff and management are excellent and I am glad to say on behalf of my sister and I it is good to know that our mother is being well cared for.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.4 out of 5

We as a family have been very pleased with the service at Orchard Blythe. The staff are very caring and kind. We cannot fault the way they looked after my mum.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.4 out of 5

Staff very friendly, nothing too much trouble. Make a lot of effort to engage residents with trips, concerts, decorating home especially for Halloween and Christmas. Care is the most important thing and this is first class.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.8 out of 5

We cannot thank the staff of Orchard Blythe enough - although my mother-in-law's stay was brief (2 months), we were totally happy with the care she received. The staff were respectful, friendly and happy people at all times creating and loving and caring atmosphere.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.6 out of 5

My father has lived here for the past 11 months and has now sadly passed away. The care he has received in this time has been outstanding. We as a family could not have asked for more.
Also, the compassion from management and staff has been amazing.
We would recommend this home to anyone looking for a care home for family/friends.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

My experience here - excellent.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

As a visitor to Orchard Blythe, I would like to put on the record how impressed I was with all the staff, premises, bedrooms and the atmosphere. My friend who is convalescing there after the hospital and cataract operations could not be in better hands. He is treated and respected as an individual rather than a number and is obviously benefiting home professional and caring staff at every level. They are very attentive and thorough in all they do. A big thank you and well done to you all.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

My mother has been attending daycare here for a long time and is now a resident. She has always enjoyed coming here and is now very happy with her room, the staff and all the facilities.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

My mother came to Orchard Blythe in July 2016 from another care home due to a financial assessment from social services. From day one the general condition and the help the staff have given my mother to settle in has been excellent. On coming to see my mother I can feel the happy atmosphere that she is living in. The home, in general, is excellent from the bedroom to the communal living area. My mother has settled well and is very happy here.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Myself and my husband are so pleased with Orchard Blythe. The staff are so nice and they really look after my mother-in-law. The care home is a lovely welcoming place, clean and bright. We feel happy every time we leave knowing that my mother-in-law is well looked after and that she is very happy and settled and without the care of the excellent staff this would not be the case. Myself and my husband are very happy with the care home.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Mother was at Orchard Blythe for 4 and a half years, and died at the age of 96. Her care, throughout, was excellent. Staff were warm and friendly; even loving. The environment was homely with every effort made to integrate residents into the community and appropriate entertainment provided. In mom's last days she was discharged from a brief stay in hospital back to the home at their insistence (something they were not obliged to do being a 'care' not 'nursing' home). The devoted attention shown by the staff during this period was way beyond the call of duty. Even the handyman came in to see her every day. We could not have hoped for a better going for mom.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.6 out of 5

I visited a friend at the above home and found the facilities and the staff wonderful, the staff was very helpful. The staff looked after my friend very well (he say's) and are very kind. I found the home very clean and comfortable and there was a nice smell unlike some nursing homes I've been in. They were doing activities with the people as I left, all round a nice place for our elderly people to spend their final years!

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

Excellent care home. Caring, person centred, caring, committed, passionate staff are marvellous. The manager and deputy more than approachable. The food is fantastic, this home is superb.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   5 out of 5

Love and warmth and atmosphere is marvelous, so grateful to the love and care given to my mother at all times.
I feel the need to give a comment regarding deputy Manager. What a genuine committed well respected lady within Orchard Blythe. I was made too feel important and time did not matter this really makes a good care home.
Thank you.

How likely would you be to recommend Orchard Blythe? Extremely Likely

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Average Rating:   4.9 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Runwood Homes Ltd

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Care Homes West Midlands 2017

Recipient: Orchard Blythe

Date: Saturday 01 Apr 2017

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Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

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February 2016

Top 20 Care Homes West Midlands 2014

Recipient: Orchard Blythe

Date: Saturday 01 Feb 2014

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Staff Profiles

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Care Home Idol 2016

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