Camden

85 Nottingham Road, Long Eaton, Nottingham NG10 2BU

Camden is registered for eighteen service users, all of whom have access to a friendly and professional team of carers who receive regular training to keep provision of a recognised quality.

Alongside professional care, the home feels strongly that clients should be able to live an enjoyable and active lifestyle, helped by the choice of three comfortable lounges and a large garden area.

The home is from the portfolio of ASHA Healthcare who have maintained a clear vision for their standard of care provision for over thirty years.

Group: A S H A Healthcare

Person in charge: Sophie Hill (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 12

Shared Rooms: 3

Rooms with ensuite WC: 0

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Camden: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for Camden is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Camden in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.908 for Camden is calculated as follows: ( (218 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 238 Ratings = 4.908

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Camden is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 8 Reviews ÷ 3.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Camden has a Review Score of 9.9 (9.908) from 20 Reviews


Average Ratings

  • Excellent
    18
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Camden?

  • Extremely LIKELY
    20
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Camden

  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • more

I find this care home very friendly and caring. The staff are very helpful, rooms very tidy and clean. The food is very good and the staff help my mum with her feeding.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   4.4 out of 5

My mum has been at Camden for the last 18 months and the care she receives is first class and I know she is safe and well looked after.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   4.6 out of 5

Staff at Camden have been excellent with my mother. Nothing is too much trouble for the staff. They look after my mum very well.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   4.4 out of 5

While my great granddad was here on respite, he was very well looked after. All the staff were excellent and very caring, nothing was too much trouble. The care home was recommended to our family by a friend and I would definitely recommend it to other people.
While the home is a bit old fashion that does not take away the care given to my granddad and how welcome he was made to feel. All the staff were interested in him and what they could do to improve his time there even though it was very short.
My granddad loved his time there even though he was hesitant to go in at first but because he was treated well and looked after, it kept his mind at rest and that kept all our minds at rest because we knew he was enjoying his time there allowing us to enjoy a bit of rest.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   4.8 out of 5

My mother has been a resident for about three years. She is very settled and happy there. She really enjoys her breakfast, being her favourite meal of the day. The chef does her best to accommodate to all the various tastes of the residents.
There are enough organised activities to keep the residents involved. The staff are attentive and appear to have a good rapport with the residents.
The building itself is fairly old and a little threadbare but very clean.
All in all an excellent home with great care. Very good value.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

My family member had respite care at Camden care home and we couldn't be happier with her time there. Home away from home. Warm and friendly staff that couldn't do enough for us.
Lovely warming welcome is pristine.
Management had a lot of involvement in my relatives care and kept us updated throughout her stay.
Her room was very homely and comfortable, and everything was easily accessible.
We will be back, without a doubt.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

I visit often and I am always welcomed warmly by the staff who have a friendly smile each and every time.
My friend appears to be very happy here and is always telling me how thoughtful the carers are and that they make her smile a lot.
The home is small and compact but very homely.
The food smells divine and there is always a lot of choice.
I would recommend Camden to anybody looking to put a relative in a home.
Thank you.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

Excellent from day one.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

I cannot fault Camden care home Long Eaton. My dad has dementia and has been in the home for just over 8 weeks. The carers are kind considerate and very friendly. My dad is getting the best care you could wish for. Which is very satisfying at this very emotional and hard time. The manager who runs Camden House is very helpful in looking after Dad's needs. She's kind considerate and is there for us when we have concerns.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

Staff are very helpful and caring even though my mum was very demanding. She was happy here and enjoyed having a laugh with all the staff.
My mum has recently passed away and the staff were very prompt and persistent in getting my mum medical help, even when the medical services were reluctant to come out to see my mum again as this had been an ongoing problem. As the staff knew my mum very well they knew she wasn't her normal self so persisted until the medical team came out and took my mum into hospital where she sadly passed away 4 days later. Though I would say the home is in some need of updating the staff are of a very high standard.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

Very happy with all the staff, meals and care given.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

Home from home.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

Mum very happy and settled since moving into Camden, "home from home".

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the care gran is receiving.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

Friendly homely atmosphere within the home. The staff are always very welcoming and helpful.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

A relative was in Camden Care Home before she passed away. She was 98 when she went to Camden after living independently in a different part of the country. This was a huge change for her and we had concerned how she would settle.
From very early on she was happy and settled in her new home as she called it. She could not speak highly enough of the staff. She was treated with care, respect and dignity at all times. The staff were so patient with her, especially as her appetite was very poor. Nothing was too much trouble, they tried to tempt her with many different things. The staff, however busy they were always stopped to chat and smile and made her feel so special. Camden Care Home felt like a homely comfortable place.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

My mother came to Camden in November 2015. From day one she was treated with dignity and respect. The staff treat the residents as members of their own family. Activities are organised and mum enjoyed them. I would highly recommend this care home.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

The home has a lovely welcoming homely feel to it. Staff look after all the residents very well and always make visitors to the home feel welcome. There's always a friendly face and the offer of a cup of tea or refreshments. The staff are always working hard to ensure that all of the residents feel like they are home from home.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   4.9 out of 5

I visit the home regularly and particularly enjoy the activities that the home provide. There's always something happening within the home daily and also Summer Fairs or Coffee Mornings to look forward to. The staff are always very welcoming and make me feel at home on my visits. My friend is well cared for I am happy knowing that all of their needs are being met at Camden Residential Home.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

My Aunty is receiving excellent care and love and support at Camden Residential Home. The staff are wonderful and nothing is too much trouble for them, they always make me feel very welcome on visits to the home and keep me informed of how Aunty is or of any up and coming events. It really is home from home. I would recommend the home and the staff very highly. I can't thank them enough for all that they do for my Aunty.

How likely would you be to recommend Camden? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

July 2017

Active Care Home Award

Recipient: Camden

Date: Friday 28 Jul 2017

more details

April 2017

Top 20 Care Homes East Midlands 2017

Recipient: Camden

Date: Saturday 01 Apr 2017

more details

February 2016

December 2015

Quality Premium

Recipient: Camden

Date: Monday 07 Dec 2015

more details

February 2015

Top 20 Care Homes East Midlands 2015

Recipient: Camden

Date: Sunday 01 Feb 2015

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Top 20 Care Homes UK 2015

Recipient: Camden

Date: Sunday 01 Feb 2015

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Care Home Idol 2016

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