Park Lane, Two Dales, Matlock DE4 2FB
Person in charge: Michaela Treasure (Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users
Registered Care Categories*: Old Age
Single Rooms: 16
Shared Rooms: 3
Rooms with ensuite WC: 9
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Darley Hall: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Darley Hall has a Review Score of 7.6 (7.560)
The Review Score of 7.6 (maximum of 10) for Darley Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Darley Hall in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Darley Hall is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.227 Points relating to the number of positive Reviews for Darley Hall is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.4 Target = 0.227
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Vanessa S (Daughter of Resident) on Monday 2 October 2017. Relates to October 2017.
My mum lived at Darley Hall for about a year and a half, we always found her happy and well cared for she had dementia and the staff always were patient and kind.
I would highly recommend Darley Hall. There is a lovely, homely atmosphere and the staff are obviously happy which comes out in the care they take with the residents.
They have an open policy so we came and went whenever we wished and my dad came to the home to see my mum every day and they offered him lunch which was great as they kept an eye on him as well as my mum.
Both of my parents have passed away now and the end of life care was superb. It was great that my mum could stay there until the end and not have to go into hospital and again the staff were brilliant.
How likely would you be to recommend Darley Hall? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Darley Hall