Care Provided by Welby Croft
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can depend on room available at the time, and care needs the Resident requires.
Fees confirmed as current, 19/6/26. DN.
The price(s) shown are provided by the care home. Contact Welby Croft for full pricing details and T&Cs.
Contact Welby Croft to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Andrew Care Ltd
- Private Owned
Person in charge
- Chloe Andrew (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2009
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (1)
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Welby Croft Reviews (6)
9.5
Welby Croft has a Review Score of 9.5 (9.494) out of 10, based on 6 reviews in the last 2 years.
Over all time Welby Croft has 6 reviews.
Filter Reviews
Overall Experience
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Review from Karl B (Son of Resident) published on 17 June 2026 Submitted via Website•
Overall Experience
My dad has now been resident at Welby Croft now for over 5 years. From the onset, as a resident he has always been made to feel at home, respected with individual care being directed to his personal needs and requirements. As time has gone on, these requirements have changed but the management, staff and support functions have compensated to still meet these needs. The local home management are always at hand to discuss and give input into care need and personal care plans. There is always an experienced senior carer on site, and readily contactable if visiting. Updates are given directly and discussed openly. Activities are geared to residents needs and requests. Recently, my dad has become more reliant on personal care and staff input, all of which has been discussed into care plans, and implemented with no fuss. Welby Croft, specifically the local management and staff that provide care, activities and support functions are without doubt some of the best I have ever come accross.
↩Reply from Chloe Andrew, Manager at Welby Croft
Thank you so much for your lovely review. We will share this with all staff
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Review from Emma L (Daughter of Resident) published on 17 June 2026 Submitted via Website•
Overall Experience
Our lovely mum came to Welby Croft September 2020 and sadly passed away March 2026. The care, love and attention all the staff have shown my mum has been amazing. It wasn't an easy decision to put my mum in a care home and I am so so glad we chose Welby!
The home itself has a really warm welcoming feel, just like you are at home....All the staff are lovely and you can see they really enjoy what they do as it's reflected in their care. We have spent 5 and a half years visiting mum and have always been made to feel welcome....
I will miss seeing the staff and have promised to visit! Take care all and carry on doing what you do!
The home itself has a really warm welcoming feel, just like you are at home....All the staff are lovely and you can see they really enjoy what they do as it's reflected in their care. We have spent 5 and a half years visiting mum and have always been made to feel welcome....
I will miss seeing the staff and have promised to visit! Take care all and carry on doing what you do!
Lots of love Emma x
↩Reply from Chloe Andrew, Manager at Welby Croft
Thank you so much for your lovely review. We will share this with all staff
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Review from Victoria B (Daughter of Resident) published on 7 July 2025 Submitted via Website•
Overall Experience
My mum has dementia, with respite in mind I visited Welby Croft. The home is secure as the main entrance is locked at all times so residents can't wander off and visitors must sign in. The rooms we saw were newly decorated, one had a view of the garden and the other a view across the countryside. I appreciated the consideration and time that must have gone into developing their "Memory Lane" which was excellent. The amount of activities they do with residents is impressive, they were preparing an "al fresco" dining experience, and monthly they also organise a day out. The most important thing was seeing how the staff interacted with the residents and it was wonderful to see the attention, care and respect shown. When the time comes, I'm sure my mum would be happy here.
↩Reply from Chloe Andrew, Manager at Welby Croft
Thank you so much for your lovely review. I will share this with all the staff.
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Review from David L (Brother of Resident) published on 9 June 2025 Submitted via Website•
Overall Experience
From the first time we arrived at Welby the staff welcomed us with open arms and warm smiles, and that kindness has never wavered. Every team member treat the residents with kindness, respect, and compassion.
What sets Welby apart is the sense of family. They don't just provide care; they create a home. My brother has found not only safety and comfort here, but also friendship, laughter, and joy. The activities are thoughtfully planned, the meals are delicious and nutritious, and the environment is always clean, cheerful, and full of life.
We are endlessly grateful to the wonderful team who go above and beyond every day. Knowing our brother is happy, well-cared for, and valued brings us peace that words can't fully express. Thank you for everything you do, you are amazing!
↩Reply from Chloe Andrew, Manager at Welby Croft
Thank you so much for you kind review, we will pass this onto all the staff xx
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Review from Fiona S (Daughter of Resident) published on 13 May 2025 Submitted via Website•
Overall Experience
My mother suffers from dementia as well as many other issues. She has been in Welby Croft since December 24. It has a warm, family environment and all are wonderful who work there. The food is excellent and they have an ongoing activities programme. A hairdressers salon in house is a luxury with a quiet lounge, lounge with a television and a lovely conservatory looking over the hills. I don't think people know how hard it is to run a home catering for so many people all with individual needs and personalities. I and my family visit my mum regularly and I know not all people can't do that but I see all the hard work that goes into making the home so special.
↩Reply from Chloe Andrew, Manager at Welby Croft
Thank you for your lovely review, it means a lot to us and all the staff. I will make sure this is passed over to them
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Review from Michelle H (Daughter of Resident) published on 22 January 2025 Submitted via Website•
Overall Experience
My mum was a resident at Welby Croft for over 2 years sadly passing away December 2024. I cannot recommend Welby highly enough. The staff are amazing. So caring and provide a wonderful atmosphere for all residents and their families. They have been supportive during some difficult times and have always shown care and dignity. The activities available are varied and non-condescending to patrons and seem to be well-liked. Food is homemade, looks delicious and of an excellent quality - extra was always available if needed. I sincerely cannot thank them enough for the care shown to my beautiful mum. The laughter and love at Welby Croft is present each and every day. The residents are respected and cared for as I would have only better as 24/7. Nothing was too much for them in relation to the care of my mum and my family during her final weeks and for which I will always be grateful.
↩Reply from Chelsea Roger, Acting Manager at Welby Croft
Thank you so much for your lovely review. Your kind words mean so much to the staff. Take care, and thank you for the support. We will miss Mum very much!
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 March 2021Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Welby Croft
What types of Care is Welby Croft registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Welby Croft have?
There are 22 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Welby Croft?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Welby Croft to the centre of High Peak?
2.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Welby Croft to verify any information. View our terms and conditions. Welby Croft has a Basic Service -more info.