Welby Croft

Crossings Road, Chapel-en-le-Frith, High Peak SK23 9RY
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9.2 4 Reviews
  • Welby Croft, High Peak
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Show Welby Croft on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1070 – £1100
  • Self-Funded Residential Dementia Care: £1100 – £1130
  • RESPITE Self-Funded Residential Care: £1120 – £1130
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1160

Fees can depend on room available at the time, and care needs the Resident requires.
Fees confirmed as current, 12/5/25. DN.

These prices are only a guideline, please contact Welby Croft to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Chloe Andrew (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (1)
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Welby Croft Reviews (4)

9.2

Welby Croft has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time Welby Croft has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
3
4
4
0

Review from Victoria B (Daughter of Resident) published on 7 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia, with respite in mind I visited Welby Croft. The home is secure as the main entrance is locked at all times so residents can't wander off and visitors must sign in. The rooms we saw were newly decorated, one had a view of the garden and the other a view across the countryside. I
appreciated the consideration and time that must have gone into developing their "Memory Lane" which was excellent. The amount of activities they do with residents is impressive, they were preparing an "al fresco" dining experience, and monthly they also organise a day out. The most important thing was seeing how the staff interacted with the residents and it was wonderful to see the attention, care and respect shown. When the time comes, I'm sure my mum would be happy here.

Reply from Chloe Andrew, Manager at Welby Croft

Thank you so much for your lovely review. I will share this with all the staff.

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Review from David L (Brother of Resident) published on 9 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time we arrived at Welby the staff welcomed us with open arms and warm smiles, and that kindness has never wavered. Every team member treat the residents with kindness, respect, and compassion.


What sets Welby apart is the sense of family. They don't just provide care; they create

a home. My brother has found not only safety and comfort here, but also friendship, laughter, and joy. The activities are thoughtfully planned, the meals are delicious and nutritious, and the environment is always clean, cheerful, and full of life.


We are endlessly grateful to the wonderful team who go above and beyond every day. Knowing our brother is happy, well-cared for, and valued brings us peace that words can't fully express. Thank you for everything you do, you are amazing!

Reply from Chloe Andrew, Manager at Welby Croft

Thank you so much for you kind review, we will pass this onto all the staff xx

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Review from Fiona S (Daughter of Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from dementia as well as many other issues. She has been in Welby Croft since December 24. It has a warm, family environment and all are wonderful who work there. The food is excellent and they have an ongoing activities programme. A hairdressers salon in house is a luxury with a quiet
lounge, lounge with a television and a lovely conservatory looking over the hills. I don't think people know how hard it is to run a home catering for so many people all with individual needs and personalities. I and my family visit my mum regularly and I know not all people can't do that but I see all the hard work that goes into making the home so special.

Reply from Chloe Andrew, Manager at Welby Croft

Thank you for your lovely review, it means a lot to us and all the staff. I will make sure this is passed over to them

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Review from Michelle H (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Welby Croft for over 2 years sadly passing away December 2024. I cannot recommend Welby highly enough. The staff are amazing. So caring and provide a wonderful atmosphere for all residents and their families. They have been supportive during some difficult times and have always
shown care and dignity. The activities available are varied and non-condescending to patrons and seem to be well-liked. Food is homemade, looks delicious and of an excellent quality - extra was always available if needed. I sincerely cannot thank them enough for the care shown to my beautiful mum. The laughter and love at Welby Croft is present each and every day. The residents are respected and cared for as I would have only better as 24/7. Nothing was too much for them in relation to the care of my mum and my family during her final weeks and for which I will always be grateful.

Reply from Chelsea Roger, Acting Manager at Welby Croft

Thank you so much for your lovely review. Your kind words mean so much to the staff. Take care, and thank you for the support. We will miss Mum very much!

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Current Review Score: 9.2 (9.208)

Overview of Review Score

The Review Score of 9.2 (9.208) out of 10 for Welby Croft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Welby Croft is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.208 Points relating to the number of positive Reviews for Welby Croft is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 4 Positive Reviews ÷ 4.8 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Welby Croft

What types of Care is Welby Croft registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Welby Croft have?

There are 22 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Welby Croft?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Welby Croft to the centre of High Peak?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Welby Croft to verify any information. View our terms and conditions. Welby Croft has an Basic Service - more info.