Review from David G (Resident) assisted by family/friend published on 27 February 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It;s alright here. The staff are alright. The food is very nice. I have a big room which is very nice. Plenty to do here. I do steps daily, sometimes here in the car park or out with a member of staff. I watch television. I do word searches on the table or in my room. I get on well with all the other
residents. I used to work in a supermarket so I help when the supermarket delivery's here and I arrange the menu on a Monday morning. My sister visits regularly.
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Review from Andrew M (Resident) assisted by family/friend published on 27 February 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Yes, I like here. I like a laugh. I go to woodwork on Fridays. Daddy and Mum visit and I go home to stay. I love jigsaws and on an iPad but I like to stay in bed. I like coffee in bed. I like football. I like beer. I like walking to town, shopping or cafe. A bus takes me to woodwork.
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Review from Sean L (Resident) assisted by family/friend published on 27 February 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I like Apple House Care Home because I can play games, watch TV and I sing and play the guitar. I love my bedroom but I would like a bigger bedroom in the future, although I did use to have a bigger room and chose at the time to go smaller! I have a big butterfly painting on my wall which staff helped
me make so if I have a bad dream I can look at it. I am a kind person and so are the staff. I am gluten-free and love curry. I do go out a lot with staff, we go shopping, to the cinema and eat out.
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Review from Derek G (Resident) assisted by family/friend published on 27 February 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I like everything about here. My brother comes to visit once a fortnight. I like my room, I clean it every other week because I like cleaning. I go to a farm on Tuesday and clean out the animals and car washing is also done there. I go out a lot to the pub and bring food back to my home. I go to an
allotment. I like being busy and I don't like holiday times because my activities stop but staff find me jobs. I like the staff. I enjoy all the food here including two cooked breakfasts a week. The staff are trying to organise for me to bake and cook here in the home.
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Review from Paul R (Resident) assisted by family/friend published on 27 February 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I like living here and I am happy. I like the staff, particularly three members of staff, I take the 'mickey' out of them, we like to laugh. I go out with a staff member, including going to a bakery for a sausage roll and pasty. I like woodwork and making Christmas decorations and a canoe. I look forward
to my birthday, one member of staff will arrange for me to go out for a meal. I like my bedroom and have a new bed. I like a shower. I like the food and there are only two of us that like curry, the staff bring one in especially for us which is nice.
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Review from Mahendra L (Brother of Resident) published on 22 December 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
A wonderful place, with carers, who are like angels.
It was difficult for me to fathom the genuine affection the carers placed on the residents in need.
I give all my blessings to all the carers at Apple House - god bless you all.
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Review from S L (Niece of Resident) published on 17 March 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
My uncle has been a resident at Apple House for over 20 years, he was not very happy for quite a few years. The old Apple House was dark, dingy and very unkept, residents were not motivated and mostly kept in their rooms. What a difference a few years makes now it is under new ownership/management and
wonderful caring staff. My uncle now enjoys getting involved in all sorts of new activities, especially movie nights, and he loves dancing, he is well kept and looks really healthy now he is eating home-cooked meals, we love receiving newsletters (especially during these challenging times) with photographs of him celebrating birthdays, Halloween, Diwali, Christmas, New Year and Chinese New Year. We cannot thank everyone at Apple House enough for their love, care and devotion to all their residents.
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Review from J C (Friend of Resident) published on 4 August 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have known many of the residents of Apple House for a long time as they are members of the Gateway Club which I help run on a Friday night at all Saint C of E school in Wigston. In the past, I have found Apple House to be a dark, dingy residence where I never felt welcome. It has changed so much since
the new management took over, the residents are well cared for and much happier (they have told me this). The staff are very pleasant and I always feel welcome when I go there (obviously not at the moment).
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Review from R A (Friend of Resident) published on 16 March 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have visited a few times with young son. The staff are caring and the provider is so dedicated. Most importantly each and every resident is happy and well looked after. With all the horror stories you hear about care homes, Apple House is a breath of fresh air!
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Review from K T (Friend of Resident) published on 11 March 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I visited a few times and each time has been very positive in my opinion. The care has always been person-centred. The home is now much brighter and it's great to see things such as sensory animals. The environment is very homely and feels relaxed.
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Review from Linda B (Friend of Resident) published on 28 February 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The home is very geared up for service users needs. For example dementia-friendly equipment. This home is like one big family and staff have good relationships with the residents and understand their individual personalities. The home has recently updated and the residents are happy with the changes.
Overall the residents look happy living at Apple House.
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Review from Z H (Friend of Resident) published on 27 February 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Apple House is such a warm and loving home. Always putting the care of the residents above anything else. In such a short space of time since having new owners, the improvements have been tremendous. The staff are so kind and go above and beyond. Could not recommend enough.
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Review from Philip G (Brother of Resident) published on 8 January 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My brother is always treated with dignity and respect. The staff and management are always on hand and communicate any issues promptly.
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Review from B K (Friend of Resident) published on 8 January 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Apple House is a wonderful and friendly place. I have known a lot of the residents for a long time and have found them all to be really friendly. I enjoy my visits and would recommend Apple House to anyone.
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Review from V M (Sister of Resident) published on 8 January 2020
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
A lot of money has been spent to vastly improve the living environment. Service users have benefitted from access to the garden, which again has been improved.
The staff and management are friendly and very accommodating, and I am always informed about issues relating to my brother and his life.
Visiting
is a positive experience. The staffing levels are much better under the new owners/managers.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
13 Feb 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
Dementia, Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Apple House have?
There are 9 Single Rooms.
What are the Facilities & Services at Apple House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Apple House to the centre of Wigston?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Apple House to verify any information. View our terms and conditions. Apple House has an Basic Service - more info.