Asra House Residential Care Home

The staff have always been hospitable and courteous. My wife calls her on a regular basis and she always gets greeted with respect - much like a family member. We were/are pleasantly surprised from our last few visits from the USA. Thank you for taking good care of our mother and my mother-in-law. Beautiful home, beautiful carers. Could not have found a better home to take care of our mother. I am totally satisfied and trust the home to take care of our mother.

The quality of care is second to none.

The best care. Staff always go out of their way to help. Excellent management and team. Care provided resembles family care. Always ample staff around to support nutritious and tasty good. Can't ask for anything more.

Very friendly staff. Great atmosphere. Very clean home.

Upon every visit, I am greeted by friendly staff and a calm environment. I am always pleasantly surprised to see the variety of activities planned daily for the residents and see the enjoyment of the residents, from the smiles on their faces. The mouth watering menus are a good reflection of the hard work and care provided by all the staff for the residents.

I'm always impressed by the way the staff car for all of the residents, not just my Grandmother. They are always warm and friendly to visitors and they cater to every need or request of family members of residents. The staff also do their best to organise events such as a cruise week. Volunteers always seem happy to help with such events and the staff are very grateful and respectful. Most importantly, however, the residents are always in a bright mood to greet visitors.

We could not have asked for a kinder and more caring environment. Our dad is treated with the utmost respect. When there has been a problem, the staff have reacted promptly and with care. Dad is very happy and would never go back home. Asra House is his home.

I had a very good experience with this home manager of the home. She is very good - very supportive. She always listens to residents/family if they have any concerns. She communicates with all very well. Care staff are very good/supportive. They provide care with respect and dignity. Care staff always involve resident in care planning, encourage to take part in activities, prompt and encourage to meet their personal care and nutritional needs. Resident feels that they have choice and control for their care. Care staff promote for their independence and wellbeing.

My mother has been in care here for over 2 years. In that time she has received very good care. The staff are caring and friendly. If I have any queries, they deal with it quickly. The Asian cuisine is extremely good, I often have meals there at weekends with my mother and there is only a small charge. Worth it to be able to have a dinner in nice surroundings and spend good quality time with my mother.

Overall, I would recommend to anyone considering a residential care home, to visit Asra House.

My experience for last 2 1/2 years. All the staff and staff management are excellent and listens to complaints. I haven't found anything wrong - I am happy as far as the complaints are entertained.

Asra House is the warmest and happiest home we have been too. My auntie is so happy and content and that is only because she is looked after with love and care. Whenever we go to see her, she is so happy. The home is run very professionally and is very clean. The staff are always smiling. Thank you to all.

Her room is lovely and clean and the standards are very good. Staff are very respectful of residents and their wishes.

The home also has a good variety of sessions which can help to improve the well-being of the residents.

I recommend this care home to anybody. Find all staff are very helpful and friendly and they do take very good care of the residents. My experience for last two years has been very good.

The service and care provided by not just the management of this care home but in particular the kind and considerate members of staff are beyond what I and my family would expect from such an establishment. The compassion and care shown by the carers is exceptional. I highly recommend this care home to anyone who has the need to put a member of their family into a home.

My experience at Asra House has always been pleasant. The staff are welcoming and helpful at all times. They are friendly and we feel that my father is well looked after.

Think I have made the best choice to keep my mum here and ever since the management has changed, things have gotten much better. Would definitely recommend this home. Food is good, staff are brilliant. Home is clean and staff and the manager always provide and do things with a smile.

Asra House is a well run and well-managed home. The location has its own maintained large gardens with spacious rooms overlooking the garden. The Asian cuisine is of a high standard. The staff are friendly and courteous and willing to help whenever possible. The management are willing to sort out any issues. Anyone considering a home should certainly take a look at Asra House

I can't thank the staff enough for all their dedication and above and beyond their duty of care.

It is one of the best care homes I have seen for the Asian community. All the facilities, food and drinks are excellent. Management is very approachable and any issues are solved within a reasonable time. My mother has been in the home for 9 years and I would definitely recommend to anyone.