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Asra House Residential Care Home

15 Asha Margh, Holden Street, Leicester, Leicestershire LE4 5LE
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Asra House is the best decision and best possible care home for my grandadSuenitta S(Granddaughter of Resident/Service User)
Asra House Residential Care Home, Leicester
It truly feels like a homeIla P(Daughter of Resident/Service User)
Asra House Residential Care Home, Leicester
Asra House Residential Care Home, Leicester

The long-serving team at Asra House, an ‘Outstanding’ CQC-rated home (February 2022) for residents with an Asian lifestyle, are what makes this home really stand out. Speaking several languages, including Gujarati, Hindi, Punjabi, Bengali, Swahili and of course English, they are passionate about enriching the lives of their residents and celebrating every aspect of their cultural and religious beliefs.

The home-cooked authentic Asian cuisine at Asra House is a real...  

Care Provided by Asra House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,264From £1,264

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1264 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Asra House Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ruth David(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • People with Asian way of life

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (42)

Asra House Residential Care Home Reviews (86)

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9.9

Asra House Residential Care Home has a Review Score of 9.9 (9.891) out of 10, based on 17 reviews in the last 2 years. Over all time Asra House Residential Care Home has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Bhariti B (Son of Resident) published on 10 October 2017 Submitted via Postal Card
Overall Experience

The staff have always been hospitable and courteous. My wife calls her on a regular basis and she always gets greeted with respect - much like a family member. We were/are pleasantly surprised from our last few visits from the USA. Thank you for taking good care of our mother and my mother-in-law. Beautiful home, beautiful carers. Could not have found a better home to take care of our mother. I am totally satisfied and trust the home to take care of our mother.

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Review from Shiv P (Grandson of Resident) published on 10 October 2017 Submitted via Postal Card
Overall Experience
The staff working in the home are very friendly and extremely helpful.

The quality of care is second to none.

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Review from Anup M (Son of Resident) published on 14 September 2017 Submitted via Postal Card
Overall Experience

The best care. Staff always go out of their way to help. Excellent management and team. Care provided resembles family care. Always ample staff around to support nutritious and tasty good. Can't ask for anything more.

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Review from Piyush L (Son of Resident) published on 4 August 2017 Submitted via Postal Card
Overall Experience

Very friendly staff. Great atmosphere. Very clean home.

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Review from Shivang P (Grandson of Resident) published on 28 July 2017 Submitted via Postal Card
Overall Experience

Upon every visit, I am greeted by friendly staff and a calm environment. I am always pleasantly surprised to see the variety of activities planned daily for the residents and see the enjoyment of the residents, from the smiles on their faces. The mouth watering menus are a good reflection of the hard work and care provided by all the staff for the residents.

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Review from R P (Grandson of Resident) published on 25 July 2017 Submitted via Postal Card
Overall Experience

I'm always impressed by the way the staff car for all of the residents, not just my Grandmother. They are always warm and friendly to visitors and they cater to every need or request of family members of residents. The staff also do their best to organise events such as a cruise week. Volunteers always seem happy to help with such events and the staff are very grateful and respectful. Most importantly, however, the residents are always in a bright mood to greet visitors.

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Review from J R (Daughter of Resident) published on 14 July 2017 Submitted via Postal Card
Overall Experience

We could not have asked for a kinder and more caring environment. Our dad is treated with the utmost respect. When there has been a problem, the staff have reacted promptly and with care. Dad is very happy and would never go back home. Asra House is his home.

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Review from R S (Daughter-in-law of Resident) published on 11 July 2017 Submitted via Postal Card
Overall Experience

I had a very good experience with this home manager of the home. She is very good - very supportive. She always listens to residents/family if they have any concerns. She communicates with all very well. Care staff are very good/supportive. They provide care with respect and dignity. Care staff always involve resident in care planning, encourage to take part in activities, prompt and encourage to meet their personal care and nutritional needs. Resident feels that they have choice and control for their care. Care staff promote for their independence and wellbeing.

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Review from N P (Daughter of Resident) published on 3 July 2017 Submitted via Website
Overall Experience

My mother has been in care here for over 2 years. In that time she has received very good care. The staff are caring and friendly. If I have any queries, they deal with it quickly. The Asian cuisine is extremely good, I often have meals there at weekends with my mother and there is only a small charge. Worth it to be able to have a dinner in nice surroundings and spend good quality time with my mother.

I have been encouraged to get involved in helping with planning activities for the residents. Recently, I have been involved with organising a cruise week for the residents. It feels good to get involved and spend time with family members of other residents and share experiences.

Overall, I would recommend to anyone considering a residential care home, to visit Asra House.

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Review from Lalit S (Son of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience

My experience for last 2 1/2 years. All the staff and staff management are excellent and listens to complaints. I haven't found anything wrong - I am happy as far as the complaints are entertained.

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Review from Zubeda K (Niece of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience

Asra House is the warmest and happiest home we have been too. My auntie is so happy and content and that is only because she is looked after with love and care. Whenever we go to see her, she is so happy. The home is run very professionally and is very clean. The staff are always smiling. Thank you to all.

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Review from S P (Son of Resident) published on 22 June 2017 Submitted via Postal Card
Overall Experience
My mum has just moved in and been here 4 days. Our experience so far has been positive in terms of the caring and friendly way in which mum has been welcomed. Staff have also been supportive of us. It's early days and we hope that mum will settle in as she didn't want to go into a care home. My main concern, for now, is mum adapting to her new environment and her need being met. She has been used to one to one support.

Her room is lovely and clean and the standards are very good. Staff are very respectful of residents and their wishes.

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Review from Mahesh P (Son of Resident) published on 26 May 2017 Submitted via Postal Card
Overall Experience
Earlier this year, my mother needed an urgent placement because she had a fall and was also suffering from progressive dementia. Although Asra House Residential Care Home was not able to accept my mum immediately into their care, a place became available within a week.
From what I have observed the staff at the home have provided excellent care for my mother and have tried to ensure all her needs were met. Also, the care manager contacted all the outside agencies involved in my mother's care to ensure the services were coordinated effectively.
My mother is now gradually settling down and getting used to the care home environment. The care staff have helped with this process as they are all helpful, caring and dedicated.

The home also has a good variety of sessions which can help to improve the well-being of the residents.

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Review from Nirmala B (Sister of Resident) published on 23 May 2017 Submitted via Postal Card
Overall Experience

I recommend this care home to anybody. Find all staff are very helpful and friendly and they do take very good care of the residents. My experience for last two years has been very good.

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Review from Anil M (Son of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

The service and care provided by not just the management of this care home but in particular the kind and considerate members of staff are beyond what I and my family would expect from such an establishment. The compassion and care shown by the carers is exceptional. I highly recommend this care home to anyone who has the need to put a member of their family into a home.

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Review from Arti S (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card
Overall Experience

My experience at Asra House has always been pleasant. The staff are welcoming and helpful at all times. They are friendly and we feel that my father is well looked after.

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Review from Anu R (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience

Think I have made the best choice to keep my mum here and ever since the management has changed, things have gotten much better. Would definitely recommend this home. Food is good, staff are brilliant. Home is clean and staff and the manager always provide and do things with a smile.

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Review from Kirit P (Son of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

Asra House is a well run and well-managed home. The location has its own maintained large gardens with spacious rooms overlooking the garden. The Asian cuisine is of a high standard. The staff are friendly and courteous and willing to help whenever possible. The management are willing to sort out any issues. Anyone considering a home should certainly take a look at Asra House

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Review from Hina V (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience
We have had the best car from Asra Team. They have not only supported our dad but us family. We have had our grandparents also been cared for here and going by the reputation and our personal experience. I myself would look forward to retiring here.

I can't thank the staff enough for all their dedication and above and beyond their duty of care.

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Review from Kishore P (Son of Resident) published on 23 January 2017 Submitted via Postal Card
Overall Experience

It is one of the best care homes I have seen for the Asian community. All the facilities, food and drinks are excellent. Management is very approachable and any issues are solved within a reasonable time. My mother has been in the home for 9 years and I would definitely recommend to anyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2019
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (14)

Accreditations

There are no accreditations posted yet for Asra House Residential Care Home.

Meet the Team (7)

Ruth David
Ruth DavidJob Title:Home ManagerJoined: 2020
My name is Ruth David and I am the home manager of Asra.

I have worked for Asra House for 4 years and love working for Sanctuary Care and Asra House. We have a beautiful team day and night, who stand by me and each other with support and praise.

The residents are so happy here and we have a wonderful culture here.

Sabbir Aswat
Sabbir AswatJob Title:Activities CoordinatorJoined: 2007

I have worked for Asra and Sanctuary Care for over 15 years. I am passionate about my job and love caring for the residents and making them happy, doing activities and events with them. It is a wonderful achievement to see how happy they are.

Mandeep Kaur
Mandeep KaurJob Title:Deputy ManagerJoined: 2019

I have worked at Asra for 5 years. The support from the manager and the team is great, with a lovely environment this is a lovely place to work. I am a passionate, caring person and love spending time with our residents. Speaking Gujarati does help too. Our residents are just amazing.

Vishva Pankhanis
Vishva PankhanisJob Title:AdministratorJoined: 2015

I have worked for Asra for many years. This is my second home from the manager to housekeeper - we are all one team and support each other. The residents are all amazing. It's a lovely place to be and work.

Maria Lobo
Maria LoboJob Title:Team LeaderJoined: 2019

I have worked at Asra House for several years now. Asra is a lovely place to work, the residents are wonderful - the manager and all the staff are just one team together.

Jagdish Bhatiya
Jagdish BhatiyaJob Title:Head HousekeeperJoined: 2021

I love working here because I enjoy my work and looking after the beautiful people here at Asra House.

Jignesh Chauhan
Jignesh ChauhanJob Title:Maintenance OfficerJoined: 2020

I love working hard for our residents - they are always chatting and blessing you. Our residents are all so happy which gives me very high job satisfaction - I love working here and the staff are lovely too.

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