Asra House Residential Care Home

15 Asha Margh, Holden Street, Leicester LE4 5LE
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Top 20 carehome certificate
10 81 Reviews
  • Asra House Residential Care Home, Leicester
The long-serving team at Asra House, an ‘Outstanding’ CQC-rated home (February 2022) for residents with an Asian lifestyle, are what makes this home really stand out. Speaking several languages, including Gujarati, Hindi, Punjabi, Bengali, Swahili and of course English, they are passionate about enriching the lives of their residents and celebrating every aspect of their cultural and religious beliefs.

The home-cooked authentic Asian cuisine at Asra House is a real highlight. Meat and vegetarian dishes are prepared by the home’s chefs in separate kitchens. Residents enjoy a vast variety of curries and daal dishes, with samosas and chapatis, served with home-made chutneys, raita and Indian sweets, every day.

Residents enjoy so many enriching activities, from traditional music, prayers and dancing to animal visits and laughing yoga. So many religious festivals are celebrated, and children from the local school often join in the celebrations.

There is a whole-home approach to activities and every day there is ‘happy hour’, where the team stop what they are doing and enjoy spontaneous activities with the residents.

The residents and their loved ones have a very active role in how their home is run, with resident and relative ambassadors. They support the manager with staff interviews and provide feedback to the team, many of whom have proudly been with the home for over 15 years.

Asra House also has its own minibus, to take the residents out on trips into the community, from the local park to temples and mosques.

The home has a beautiful secure garden leading from the main lounge, which is a beautiful space to relax in the summer with loved ones, who are welcome at any time. And the residents’ spacious bedrooms all have ensuite wet rooms.

The home also has a private Facebook group for family and friends, who can catch up with what their loved ones have been enjoying doing.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1192
  • RESPITE Self-Funded Residential Care: from £1192

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1192 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Asra House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Ruth David (Manager)

Local Authority / Social Services

Admission Criteria

  • People with Asian way of life
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (42)

Asra House Residential Care Home Reviews (81)

10

Asra House Residential Care Home has a Review Score of 10 (9.966) out of 10, based on 15 reviews in the last 2 years.
Over all time Asra House Residential Care Home has 81 reviews.

Overall Experience
  • 74
  • 6
  • 1
  • 0
  • 0
Date Published
  • 81
  • 5
  • 12
  • 15
  • 66
Reviewer Connection to Asra House Residential Care Home
  • 27
  • 20
  • 7
  • 7
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
Total of 81, showing 1-20
Review from R B (Sister of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is as expected and I am happy with her care.
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Review from Nilesh P (Brother of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home staff. All staff are very knowledgeable, kind and caring. It is very reassuring that the resident has found a home where he genuinely feels and looks happy. Food is excellent, as well as the various activities. We are so happy that the resident is settled well.
Reply from Jacob Hardie, Design and Marketing Assistant at Asra House Residential Care Home

Thank you so much for your lovely review. We're thrilled to hear the resident feels happy and settled-it's exactly what we strive for. Your kind words about our staff, food, and activities mean a lot to us!

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Review from Jaswant K (Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with all the staff at Asra House, they go out of their way to help residents. Nothing is too much trouble for them. They work long hours and are always smiling.
Reply from Jacob Hardie, Design and Marketing Assistant at Asra House Residential Care Home

Thank you for your lovely feedback. We're so pleased to hear that our team at Asra House has made such a positive impression. Your kind words mean a lot and will be shared with the staff-they'll be thrilled!

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Review from S R (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most difficult decision we had to make regarding a care home for our mother. Asra House has met and provided all Mum's needs. She is well looked after and the staff are amazing. Not to mention the food variety daily. Whenever we go to visit we can see how attentive the staff are towards the residents
something which is important to us and makes us feel comfortable.
Mum is getting more confused due to her mental condition and we're reassured and can see she is getting the best care.
Reply from Jacob Hardie, Design and Marketing Assistant at Asra House Residential Care Home

Thank you so much for your kind words. We're truly honoured to care for your mum and glad to hear you feel reassured by the support she's receiving. Our team works hard to provide attentive, compassionate care, and your feedback means a lot to us. We'll continue doing everything we can to ensure she feels safe and well looked after.

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Review from Asha M (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We put our mum into Asra house around 3 years ago, since then the staff have been very caring and supportive of our mums needs.
The food served is lovely with lots of variety and the activities they carry out at the home are very engaging. With entertainment from  drawing to playing dominios, and singing
bhajans. It would be great to see the residents and my mum on more outings especially as the weather is getting warmer now.
To improve a couple of suggestions to add would be if review meetings can be done when family members are more able to attend possibly after 4pm or early evening. This would help me have a better feel of the day to day routines and can contribute on how we can work together and make suggestions to the home.
They report any health concerns and staff are vigilant with care needs, which reassures us that she is being looked after well. Mum seems content whenever we see her which makes us feel this was the best place we could have put our mum.
Reply from Jacob Hardie, Design and Marketing Assistant at Asra House Residential Care Home

Thank you so much for your kind words about Asra House. We're so pleased your mum is happy and well cared for. It's great to hear you appreciate the food, activities, and dedication of our team. Thank you also for your helpful suggestions-we'll take them on board.

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Review from H M (Son of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home was our family's lifesaver in our hour of need. The Asra House was a Gujarati-speaking care home that provided high-quality accommodation and catered for all my mum's needs including food, culture, companionship and activities.
The attention to detail was excellent. The staff were attentive
and picked up on the fact that her health deteriorated in the middle of the night suddenly and got her medical help for which I will always be grateful.
Excellent team, excellent home!
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your heartfelt review of Asra House, the home manager and her team will be touched to read your kind words. We're so pleased that the team were able to support your mum and your family during such a difficult time. Your kind words mean so much to them, thank you.

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Review from Amrish P (Son of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care and the attention to detail throughout the care home. The staff are caring, friendly and are always well briefed. My mum has been a resident for 2 years and in all that time, we, as a family have had peace of mind that she is in safe hands. Her personal and medical needs are
well met and we have always got an update from the team.
My mum is involved in the activities they provide and enjoys them.
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your lovely feedback for our team at Asra House. We're so pleased to hear that your mum feels so safe, well cared for and enjoys the activities. Your peace of mind is very important to us.

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Review from Sunny V (Grandson of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience has been excellent. My grandma stayed at Asra House in January 2024 and she had an amazing time. Everyone is so welcoming and caring. Since then we have managed to book my Grandma for 2 weeks in January 2025. The service we received from the initial phone call to enquire, assessing my
grandma and quick and fast communication with the social services has been handled extremely well and professionally. We are so grateful for the staff at Asra House and their support. This has allowed my parents to go away on holiday in peace knowing my grandma will be looked after really well. We really appreciate everyone at Asra House and their support. It's a very friendly environment and I would rate it being one of the best care homes in the region.
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you so much for your kind words and wonderful review. We're delighted to hear that your grandma had such a positive experience at Asra House and that our team made the process smooth and reassuring for your family. We are so pleased to hear that your parents could enjoy their holiday with peace of mind. We appreciate your trust and look forward to welcoming your grandma again. Thank you.

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Review from Karshandas M (Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is my 5th year in Asra House. My experience has been wonderful with an amazing team that takes care of all daily needs. Asra House happened to be my away from home. I never felt alone being in Asra. The staff are wonderful, really dedicated to their best to make all residents are happy and feel accommodated.
Management makes sure that all legitimate expectations are respected and fulfilled. I am deeply happy that I made Asra my retirement home.
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you so much for sharing your heartfelt experience. We are delighted to know that Asra House has become your home away from home. Our team takes great pride in ensuring our residents feel happy and fulfilled and your kind words will mean so much to them.

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Review from H D (Son of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good experience. Mum enjoyed her stay.
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you so much for your kind words. We're delighted to hear that your mum enjoyed her stay with us at Asra House. It means a lot to know we made her experience a positive one.

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Review from R P (Nephew of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Asra House for 4 years and is ongoing. During this time, Asra's team has worked closely with her to ensure she receives personalized, high-quality care that promotes both physical and emotional well-being. My aunt enjoys engaging in activities and the care team makes sure
to include these in her daily routine. Regular monitoring by the health team has helped with her medical conditions effectively. The care team at Asra places a strong emphasis on emotional well-being. My aunty enjoys socializing with other residents and participates in group activities. The facility fosters a welcoming atmosphere for family members to feel comfortable discussing any concerns and providing input to ensure the care aligns with her needs. My aunt is receiving exceptional care at Asra where her individual needs and preferences are prioritized. The care team's dedication to providing compassionate, person-centred care ensures that my aunt continues to live with dignity and satisfaction.
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your wonderful review. We're so pleased to hear about the positive experience your aunt has had at Asra House over the past four years. It's lovely to know that our team's dedication to personalised, compassionate care has contributed to her well-being and happiness. We're also grateful for your recognition of the importance we place on open communication with families. Your kind words will mean a great deal to the team, thank you for sharing your experience.

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Review from A S (Niece of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my aunt has received since moving into Asra House and she seems to have settled well.
The staff are helpful and always happy to accommodate any requests or answer any queries.
The place is clean and bright and the smile on my aunt's face is so lovely to see.
Very glad
to have found such a lovely care home with so many genuine and caring staff.
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your lovely feedback for our team at Asra House. It's wonderful to hear that your aunt has settled in so well and that she's so happy with the care she's receiving. We're proud to have created such a welcoming environment and our team, who are passionate about enriching the lives of their residents, will be touched to read your kind words - thank you.

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Review from P M (Son of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very good with Dad. They have supported and continue to support him. Dad stated to us and his friends that he really likes living here and the staff do look after him. We are so happy to find Asra House.
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your five star review for Asra House, we are delighted your father is so happy there.

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Review from H D (Brother of Resident) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, staff, management and facilities. A perfect home for my older brother.
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your five star review for Asra House, we are delighted your brother is so happy there.

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Review from N G (Daughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at this care home for eight weeks respite care, she was looked after and supported by a fabulous group of carers and made amazing progress. I would highly recommend Asra House Residential Care Home for the fabulous facilities, personal service and great carers. Thank you to all!
Reply from Kate Yates, Communications and Content Specialist at Asra House Residential Care Home

Thank you for your wonderful review, the team at Asra House will be delighted that you are so pleased with your mother's progress during her respite stay, we are so pleased we could help.

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Review from Rita T (Daughter of Resident) published on 22 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the care given to my father highly enough. He was very reluctant to move into a care home to start with, but he settled in quickly, and he was very happy and always smiling. The staff are absolutely amazing and are there for all your needs, both resident and family.
Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you for your wonderful review! It's wonderful to hear how your father settled in quickly and was very happy at Asra House. Our team will really appreciate your kind words. Best wishes.

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Review from H B (Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and look after me very well. I am very happy with the service. The food is delicious. Homely environment. The home is very clean and tidy. My room is very organised and cleaned by staff on a regular basis.
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Review from Ram M (Son of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Asra House for 2 years now. She has vascular dementia, so she has some good days and some bad days but she is a strong-minded individual and generally very considerate with the staff. I am impressed with the Management team of the Home generally and the way the Home is run. As
all of the Residents are Gujarati/Panjabi it is a credit to the staff that almost all of them speak Gujarati/Hindi/Panjabi and English, thus the Residents feel more secure and safe. The activities the Home provides are both religious/social based and are excellent coupled with the monthly Newsletter that is issued to the Residents' relatives. Any health issue encountered with the Residents, the relatives are notified at once and help is given to the relatives in dealing with the matter at hand. I regularly visit my mother and talk to my mother over the phone and have no problems with booking a room visit. The Residents are treated with dignity and respect. Generally, the Home is in a good clean state.
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Review from Sudhir P (Brother of Resident) published on 10 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so happy that my brother is getting good care. Especially the homely atmosphere. He is enjoying his life as if he is in his own home. The staff are so good and helpful. Always they are helpful and kind. They are keeping care on their hearts.
Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you so much for your kind words for our home and team at Asra House Residential Care Home - it is so appreciated. Best wishes, Fae.

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Review from R C (Son of Resident) published on 4 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home for my father. The staff are caring, courteous and cannot do enough. A very friendly place.
Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you so much for your review and kind words for our home and team, it is so appreciated! Best wishes, Fae.

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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Asra House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Asra House Residential Care Home is calculated as follows: ( (174 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Asra House Residential Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (7)

Ruth

Ruth David

Job Title: Home Manager Joined: 2020

My name is Ruth David and I am the home manager of Asra.
I have worked for Asra House for 4 years and love working for Sanctuary Care and Asra House. We have a beautiful team day and night, who stand by me and each other with support and praise.


The residents are so happy here and we have a wonderful culture here.

Sabbir

Sabbir Aswat

Job Title: Activities Coordinator Joined: 2007

I have worked for Asra and Sanctuary Care for over 15 years. I am passionate about my job and love caring for the residents and making them happy, doing activities and events with them. It is a wonderful achievement to see how happy they are.

Mandeep

Mandeep Kaur

Job Title: Deputy Manager Joined: 2019

I have worked at Asra for 5 years. The support from the manager and the team is great, with a lovely environment this is a lovely place to work. I am a passionate, caring person and love spending time with our residents. Speaking Gujarati does help too. Our residents are just amazing.

Vishva

Vishva Pankhanis

Job Title: Administrator Joined: 2015

I have worked for Asra for many years. This is my second home from the manager to housekeeper - we are all one team and support each other. The residents are all amazing. It's a lovely place to be and work.

Maria

Maria Lobo

Job Title: Team Leader Joined: 2019

I have worked at Asra House for several years now. Asra is a lovely place to work, the residents are wonderful - the manager and all the staff are just one team together.

Jagdish

Jagdish Bhatiya

Job Title: Head Housekeeper Joined: 2021

I love working here because I enjoy my work and looking after the beautiful people here at Asra House.

Jignesh

Jignesh Chauhan

Job Title: Maintenance Officer Joined: 2020

I love working hard for our residents - they are always chatting and blessing you. Our residents are all so happy which gives me very high job satisfaction - I love working here and the staff are lovely too.

Frequently Asked Questions about Asra House Residential Care Home

What types of Care is Asra House Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Asra House Residential Care Home have?

There are 42 Single Rooms.

What are the Facilities & Services at Asra House Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Asra House Residential Care Home to the centre of Leicester?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Asra House Residential Care Home to verify any information. View our terms and conditions. Asra House Residential Care Home has an Enhanced Service - more info.