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Asra House Residential Care Home

15 Asha Margh, Holden Street, Leicester, Leicestershire LE4 5LE
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Asra House is the best decision and best possible care home for my grandadSuenitta S(Granddaughter of Resident/Service User)
Asra House Residential Care Home, Leicester
It truly feels like a homeIla P(Daughter of Resident/Service User)
Asra House Residential Care Home, Leicester
Asra House Residential Care Home, Leicester

The long-serving team at Asra House, an ‘Outstanding’ CQC-rated home (February 2022) for residents with an Asian lifestyle, are what makes this home really stand out. Speaking several languages, including Gujarati, Hindi, Punjabi, Bengali, Swahili and of course English, they are passionate about enriching the lives of their residents and celebrating every aspect of their cultural and religious beliefs.

The home-cooked authentic Asian cuisine at Asra House is a real...  

Care Provided by Asra House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,264From £1,264

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1264 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Asra House Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ruth David(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • People with Asian way of life

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (42)

Asra House Residential Care Home Reviews (86)

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9.9

Asra House Residential Care Home has a Review Score of 9.9 (9.891) out of 10, based on 17 reviews in the last 2 years. Over all time Asra House Residential Care Home has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Suenitta S (Granddaughter of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience
Asra House is the best decision and best possible care home for my grandad.
This is due to the warmth from the staff, the togetherness from the residents and overall the homely feeling whenever we visit.

As my grandad has always said, Leicester is like mini India - so thank you to everyone at Asra House for taking care of him and making him feel at home.

Reply from Fae Doherty, Marketing Officer at Asra House Residential Care Home

Thank you so much for your lovely review Suenitta. It is wonderful to hear how pleased you are with Asra and the care provided there. I will be sure to pass your kind words onto the manager and the team. Best wishes, fae

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Review from Mrudula P (Daughter of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience
My experience of this home since Mum has been in the care home where her health has improved. She seems settled and happy and cheerful.
The staff and other residents are helpful and friendly which has helped her.

The care given has helped her physically and mentally.

Reply from Fae Doherty, Marketing Officer at Asra House Residential Care Home

Dear Mrudula, Thank you for taking the time to review Asra House, your feedback is much appreciated and invaluable to both our home and our potential residents. Best wishes, Fae

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Review from P P (Son of Resident) published on 28 December 2018 Submitted via Website
Overall Experience

We have been extremely pleased with Asra House Residential Care Home since my father, unfortunately, became a resident in October 2018. The home is modern and clean, and his room is tastefully decorated and very comfortable with an en-suite bathroom. The staff are extremely caring and supporting, and always helpful, and it is very comforting for us to know that our father is in such safe hands.

Reply from Fae Doherty, Marketing Officer at Asra House Residential Care Home

Dear Pratish, thank you so much for your kind words - your feedback is invaluable to us. I will be sure to pass your kind words onto Dina and the team. Best wishes, Fae

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Review from Urmila D (Daughter of Resident) published on 19 November 2018 Submitted via Postal Card
Overall Experience

I have visited my mother many times. I live in the Essex Area. The staff are so conscious of the residents. They take security very seriously. I found they treat the residents with dignity and respect, using respectable manner according to age and sex in their respective languages. My mother is bilingual and has vascular dementia and speaks English and Gujarati so they adapt accordingly. I am very impressed by the care she receives and will recommend them to anyone. They also celebrate all the events, Christmas, Diwali etc, Halloween.

Reply from Kate Yates, PR Officer at Asra House Residential Care Home

Thank you for your lovely review Urmila and for recommending our home, it is lovely to read such praise. Kind regards, Kate Yates.

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Review from Ila P (Daughter of Resident) published on 5 November 2018 Submitted via Website
Overall Experience

Putting my mother into care was a huge decision for us as a family and we were not united on this as being the best option, however, 6 months on we are in agreement that this was the best care home option for my mum. I visit her every weekend and this last weekend she was telling us that she is very happy with all aspects of her care as are we. It truly feels like a home environment. The staff are friendly, caring, informative and best of all have picked up on mum's idiosyncrasies!

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Review from Mala (Daughter of Resident) published on 15 October 2018 Submitted via Website
Overall Experience

My mother has received excellent care and attention whilst her stay at the home, her needs have been met.

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Review from D C (Grandson of Resident) published on 2 October 2018 Submitted via Postal Card
Overall Experience

Amazing staff and service. Feel 100% confident that my grandma is in good hands. Very easy to talk to and to request special requirements.

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Review from J D (Son of Resident) published on 13 September 2018 Submitted via Postal Card
Overall Experience

Asra provides excellent care for my mother. The home is managed very well and the staff are very caring, ensuring my mother is most happy.

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Review from Nisha P (Daughter-in-law of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

My mother-in-law has severe dementia but she is very settled here and that makes me happy. The staff are amazing. They are very caring and considerate. Always welcome you with a smile. They are like a family and that shows through when you come through the door.

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Review from V P (Daughter-in-law of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience

Anytime I have visited the care home, the staff are always welcoming. Mum is always happy, the staff are continuously doing everything they can. They are warm and courteous towards mum.

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Review from B T (Daughter of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience

I am extremely pleased with the care provided to my mother. The staff are friendly and she is well looked after.

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Review from Mishal S (Grandson of Resident) published on 30 July 2018 Submitted via Website
Overall Experience
I regularly visit my Grandma, at least weekly, who is a resident of Asra House and I cannot speak highly enough of the care staff and the manager. The care staff tend to my Grandma's needs and the manager has helped my Grandma numerous times. It was a heartbreaking decision to put my Grandma in a care home last year and she had been in another care home in December 2016 when I and my family went on holiday. After my experience of that care home, I felt extremely reluctant about having to put my Grandma in a care home so went to visit different homes including Asra. I felt Asra was a very comfortable environment and the staff seemed very welcoming and caring.

The manager is very approachable and always takes time to talk to me whenever I visit Asra. She makes sure to address any concerns I or my family have for my Grandma and she always takes time to talk to my Grandma as well as other residents. I would highly recommend this care home to others.

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Review from Himali S (Granddaughter of Resident) published on 25 July 2018 Submitted via Website
Overall Experience

My grandmother has been a resident here for the last 14 months and the level of care she has received has been exemplary. The care staff are all caring and courteous. I can always leave feeling peaceful after a visit knowing that she is living in a great environment and knowing she is being well looked after. The range of activities from painting, to singing, to playing games is a great opportunity for the residents to connect with one another and keeps them active. There is always a variety of 3-course menus for both dinner and lunch with snacks being provided in between.

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Review from Harsha G (Daughter of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
We have 100% made the right choice of Asra House. Very professional, friendly and very welcoming towards the relatives.

He is receiving the best care. He is in a very good place.

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Review from Daxa M (Daughter-in-law of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
This is an excellent home for my father-in-law. All the staff are very friendly and caring.

The food is excellent and it is like home from home for him.

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Review from Jyoti L (Resident / Service User) published on 21 March 2018 Submitted via Postal Card
Overall Experience

This care home is amazing. The staff are excellent and treat the residents with dignity and care. I have no complaints with this care home. It is very clean and tidy. Most importantly the care is brilliant.

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Review from K P (Son of Resident) published on 21 March 2018 Submitted via Postal Card
Overall Experience
The staff are kind and friendly and caring.

They share experiences and are approachable and care for my mother well.

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Review from Faria S (Niece of Resident) published on 22 November 2017 Submitted via Postal Card
Overall Experience

My Auntie came into the home in 2001. She is a long-term resident with a disability. She was never fully happy. Staff were not always attentive and her needs were not being met. Food was basic, no variety. Since the home manager has taken over, the home is run completely different. She has addressed many issues that needed to be addressed, such as the quality and variety of food served, staff attitude towards the residents and care facilities. Very pleased with the home manager.

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Review from Jagruti T (Daughter of Resident) published on 1 November 2017 Submitted via Postal Card
Overall Experience
From October 10th I have been coming to visit my dad for 6-8 hours. My observation the staff work as a team so that gives them less chance of getting over exhausted. The team work between the staff is amazing. I feel we have made the right choice for my dad.
All the staff go above and beyond with their service.

Before I came here I had checked out seven other homes and my instance to choose this one has been the best.

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Review from M S (Nephew of Resident) published on 30 October 2017 Submitted via Postal Card
Overall Experience
Since the care home has been taken over by Sanctuary the food has been much better.

The rooms have been renovated and the staff are a lot more caring.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2019
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (14)

Accreditations

There are no accreditations posted yet for Asra House Residential Care Home.

Meet the Team (7)

Ruth David
Ruth DavidJob Title:Home ManagerJoined: 2020
My name is Ruth David and I am the home manager of Asra.

I have worked for Asra House for 4 years and love working for Sanctuary Care and Asra House. We have a beautiful team day and night, who stand by me and each other with support and praise.

The residents are so happy here and we have a wonderful culture here.

Sabbir Aswat
Sabbir AswatJob Title:Activities CoordinatorJoined: 2007

I have worked for Asra and Sanctuary Care for over 15 years. I am passionate about my job and love caring for the residents and making them happy, doing activities and events with them. It is a wonderful achievement to see how happy they are.

Mandeep Kaur
Mandeep KaurJob Title:Deputy ManagerJoined: 2019

I have worked at Asra for 5 years. The support from the manager and the team is great, with a lovely environment this is a lovely place to work. I am a passionate, caring person and love spending time with our residents. Speaking Gujarati does help too. Our residents are just amazing.

Vishva Pankhanis
Vishva PankhanisJob Title:AdministratorJoined: 2015

I have worked for Asra for many years. This is my second home from the manager to housekeeper - we are all one team and support each other. The residents are all amazing. It's a lovely place to be and work.

Maria Lobo
Maria LoboJob Title:Team LeaderJoined: 2019

I have worked at Asra House for several years now. Asra is a lovely place to work, the residents are wonderful - the manager and all the staff are just one team together.

Jagdish Bhatiya
Jagdish BhatiyaJob Title:Head HousekeeperJoined: 2021

I love working here because I enjoy my work and looking after the beautiful people here at Asra House.

Jignesh Chauhan
Jignesh ChauhanJob Title:Maintenance OfficerJoined: 2020

I love working hard for our residents - they are always chatting and blessing you. Our residents are all so happy which gives me very high job satisfaction - I love working here and the staff are lovely too.

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