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Asra House Residential Care Home

15 Asha Margh, Holden Street, Leicester, Leicestershire LE4 5LE
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Asra House is the best decision and best possible care home for my grandadSuenitta S(Granddaughter of Resident/Service User)
Asra House Residential Care Home, Leicester
It truly feels like a homeIla P(Daughter of Resident/Service User)
Asra House Residential Care Home, Leicester
Asra House Residential Care Home, Leicester

The long-serving team at Asra House, an ‘Outstanding’ CQC-rated home (February 2022) for residents with an Asian lifestyle, are what makes this home really stand out. Speaking several languages, including Gujarati, Hindi, Punjabi, Bengali, Swahili and of course English, they are passionate about enriching the lives of their residents and celebrating every aspect of their cultural and religious beliefs.

The home-cooked authentic Asian cuisine at Asra House is a real...  

Care Provided by Asra House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,264From £1,264

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1264 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Asra House Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ruth David(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • People with Asian way of life

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (42)

Asra House Residential Care Home Reviews (86)

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9.9

Asra House Residential Care Home has a Review Score of 9.9 (9.891) out of 10, based on 17 reviews in the last 2 years. Over all time Asra House Residential Care Home has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Rita T (Daughter of Resident) published on 22 July 2023 Submitted via Postal Card
Overall Experience

I cannot praise the care given to my father highly enough. He was very reluctant to move into a care home to start with, but he settled in quickly, and he was very happy and always smiling. The staff are absolutely amazing and are there for all your needs, both resident and family.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you for your wonderful review! It's wonderful to hear how your father settled in quickly and was very happy at Asra House. Our team will really appreciate your kind words. Best wishes.

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Review from H B (Resident / Service User) published on 19 January 2023 Submitted via Website
Overall Experience

The staff are very caring and look after me very well. I am very happy with the service. The food is delicious. Homely environment. The home is very clean and tidy. My room is very organised and cleaned by staff on a regular basis.

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Review from Ram M (Son of Resident) published on 11 January 2023 Submitted via Website
Overall Experience

My mother has been at Asra House for 2 years now. She has vascular dementia, so she has some good days and some bad days but she is a strong-minded individual and generally very considerate with the staff. I am impressed with the Management team of the Home generally and the way the Home is run. As all of the Residents are Gujarati/Panjabi it is a credit to the staff that almost all of them speak Gujarati/Hindi/Panjabi and English, thus the Residents feel more secure and safe. The activities the Home provides are both religious/social based and are excellent coupled with the monthly Newsletter that is issued to the Residents' relatives. Any health issue encountered with the Residents, the relatives are notified at once and help is given to the relatives in dealing with the matter at hand. I regularly visit my mother and talk to my mother over the phone and have no problems with booking a room visit. The Residents are treated with dignity and respect. Generally, the Home is in a good clean state.

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Review from Sudhir P (Brother of Resident) published on 10 January 2023 Submitted via Website
Overall Experience

I'm so happy that my brother is getting good care. Especially the homely atmosphere. He is enjoying his life as if he is in his own home. The staff are so good and helpful. Always they are helpful and kind. They are keeping care on their hearts.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you so much for your kind words for our home and team at Asra House Residential Care Home - it is so appreciated. Best wishes, Fae.

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Review from R C (Son of Resident) published on 4 October 2022 Submitted via Postal Card
Overall Experience

Excellent home for my father. The staff are caring, courteous and cannot do enough. A very friendly place.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you so much for your review and kind words for our home and team, it is so appreciated! Best wishes, Fae.

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Review from M T (Daughter of Resident) published on 23 September 2022 Submitted via Website
Overall Experience

An excellent, outstanding home, they take care of Mum very well. She is very happy indeed. The staff are very professional and sympathetic to Mum. My mum is thriving at this home and the food is lovely and the home is so clean.

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Review from Anish P (Son of Resident) published on 20 September 2022 Submitted via Postal Card
Overall Experience

I have found Asra House to be a very friendly care home to residents and visitors. Their principles and values are in tune with my expectations of how and what a care home should be. The food is of very good quality which I know my mother enjoys. Asra House activities are nothing short of amazing which keeps the residents entertained throughout the week.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you so much for your kind words about our home and team, it is so appreciated! Best wishes, Fae.

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Review from Bharat R (Son of Resident) published on 5 September 2022 Submitted via Postal Card
Overall Experience

My mum has been at Asra for just over one year. So far, the family have only positive things to say. Asra care home is the best care home, in our opinion. Staff are just excellent in all aspects. Facilities are great. Food is like home cooked and very good.

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Review from Bhavik S (Son of Resident) published on 8 April 2021 Submitted via Website
Overall Experience

My father was at this care home from 23/03/2020 to 20/04/2020. He was happy in the care home with their services and care that was provided to him. Unfortunately, he passed away on 20/04/2020. He was very unhappy at another care home and was treated badly there by the staff. As a result, he decided to move to Asra House Residential Care Home. My father and the staff at Asra House Residential Care Home communicated with one another very effectively. They also had banter with one another. As I mentioned earlier, my father passed away in the Care Home on 20/04/2020, but I spoke to my father and one member of staff in particular, the day before he passed away. My father's final words on the phone on 19/04/2020 were, "Don't worry about me, they are all looking after me here".

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Review from Suresh P (Son of Resident) published on 8 April 2021 Submitted via Website
Overall Experience

Both of my parents were resident at this home where they had spent the last few years of their life before departing us. They had a wonderful time and experience and were looked after by staff and management second to none. We would cherish all the memories while visiting parents regularly and very much appreciate how much effort the staff had put in to ensure their daily needs were met.

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Review from A M (Son-in-law of Resident) published on 25 February 2021 Submitted via Website
Overall Experience

I cannot comment on cleanliness and rooms as I have not had an opportunity to review these. Asra House facilities provide safe accommodation and friendly service from the support staff. It seriously lacks services on maintaining the mental and physical well-being of the clients, a point which I have already mentioned. This, in my opinion, is an important requirement for the residents. There have been some improvements but patchy.

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Review from Aruna K (Daughter of Resident) published on 23 November 2020 Submitted via Postal Card
Overall Experience

My mother has been here for one year. She has been cared for really well. She has improved a lot since she came here. She has made a few friends. She likes her food. The staff is very friendly and always welcoming with a smile.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you for such a wonderful review - we really appreciate it and it's lovely to hear your mother is doing much better at Asra House. Best wishes, Fae

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Review from Yatin K (Son-in-law of Resident) published on 23 November 2020 Submitted via Postal Card
Overall Experience

To the Management and the amazing staff at Asra House. I want to express sincere gratitude for the care and support looking after my mother-in-law, especially during these very difficult, challenging and uncertain times. A tonne of thanks to the manager for being there, always mindful and helpful with a super huge smile. I appreciate your genuineness for care and kindness. The family thank each and everyone for all the love and care you show to the residents.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you for such a lovely review of our home, team and management - it is so appreciated! Best wishes, Fae

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Review from M R (Resident / Service User) published on 23 November 2020 Submitted via Postal Card
Overall Experience

the last five days of my stay here at Asra House has been a pleasant one. To highlight a few things, food:- very good, just like home-cooked (made) good for people who are convalescing. The very good management team who take special care of your wellbeing. Other teams who take and make a special effort are attending care staff, medical team dispensing medicine from time to time, cleaners etc. God bless all at Asra House.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you for such kind words about our home, team and food! We are very proud of the fantastic meals at Asra House - it is lovely to hear you enjoyed your stay. Best wishes, Fae

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Review from Gurmeet V (Son of Resident) published on 20 November 2020 Submitted via Postal Card
Overall Experience

Very pleased with the quality of care. The staff are all enthusiastic and go out of their way to accommodate requests. My mum is happy here and well looked after.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you for your kind words about our team - it is so appreciated. Best wishes, Fae

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Review from Amarjeet V (Son of Resident) published on 20 November 2020 Submitted via Postal Card
Overall Experience
We are extremely happy with the care provided for our mother.

The staff are excellent.

Reply from Fae Doherty, Senior Marketing Officer at Asra House Residential Care Home

Thank you for your lovely review - it is much appreciated by our team. Best wishes, Fae

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Review from B B (Daughter of Resident) published on 20 November 2020 Submitted via Postal Card
Overall Experience

Very accomodating, helpful and understanding of both the needs of the resident and the family.

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Review from Hasumati C (Daughter of Resident) published on 9 August 2019 Submitted via Postal Card
Overall Experience
In later life, when you are looking for support and assistance to care for those closest to you - you must entrust, in times, some that you may never have met before.
In Asra, we found an extended family and wanted exactly what we wanted for our mum. In Asra, we found people that cared!

Thank you for everything!

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Review from Ranna P (Daughter-in-law of Resident) published on 18 February 2019 Submitted via Postal Card
Overall Experience

The staff are all positive and know all residents and their close relatives by name. It is evident that the manager is actively and pro-actively ensuring staff are trained. She is on top of all areas of service in the home. There is always a good record of care for my mother and so I know that she is being looked after well.

Reply from Fae Doherty, Marketing Officer at Asra House Residential Care Home

Dear Ranna, thank you so much for taking the time to review Asra. Your feedback is invaluable to us and it is great to hear that you have peace of mind knowing that your mother is well cared for at Asra House. Best wishes, Fae

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Review from K P (Grandson of Resident) published on 11 February 2019 Submitted via Postal Card
Overall Experience
I have always been reassured by a sense of warmth, safety and comfort that is instilled from the staff when visiting Asra House.

Despite their very busy jobs they all seem to take the time to get to know residents personally and respond to their individual care needs. There is a strong relationship with families and staff have invited us on numerous occasions to eat at the home which is lovely. The food is of a very high standard. The environment always appears clean and tidy. Staff do their best to make residents feel at home as much as possible, which for me, is most important to our family.

Reply from Fae Doherty, Marketing Officer at Asra House Residential Care Home

Thank you so much for your kind words. Your feedback is truly invaluable to our team to ensure that the care provided at Asra House is the very best it can be. I will be sure to pass it onto the team. Best wishes, Fae.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 February 2019
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (14)

Accreditations

There are no accreditations posted yet for Asra House Residential Care Home.

Meet the Team (7)

Ruth David
Ruth DavidJob Title:Home ManagerJoined: 2020
My name is Ruth David and I am the home manager of Asra.

I have worked for Asra House for 4 years and love working for Sanctuary Care and Asra House. We have a beautiful team day and night, who stand by me and each other with support and praise.

The residents are so happy here and we have a wonderful culture here.

Sabbir Aswat
Sabbir AswatJob Title:Activities CoordinatorJoined: 2007

I have worked for Asra and Sanctuary Care for over 15 years. I am passionate about my job and love caring for the residents and making them happy, doing activities and events with them. It is a wonderful achievement to see how happy they are.

Mandeep Kaur
Mandeep KaurJob Title:Deputy ManagerJoined: 2019

I have worked at Asra for 5 years. The support from the manager and the team is great, with a lovely environment this is a lovely place to work. I am a passionate, caring person and love spending time with our residents. Speaking Gujarati does help too. Our residents are just amazing.

Vishva Pankhanis
Vishva PankhanisJob Title:AdministratorJoined: 2015

I have worked for Asra for many years. This is my second home from the manager to housekeeper - we are all one team and support each other. The residents are all amazing. It's a lovely place to be and work.

Maria Lobo
Maria LoboJob Title:Team LeaderJoined: 2019

I have worked at Asra House for several years now. Asra is a lovely place to work, the residents are wonderful - the manager and all the staff are just one team together.

Jagdish Bhatiya
Jagdish BhatiyaJob Title:Head HousekeeperJoined: 2021

I love working here because I enjoy my work and looking after the beautiful people here at Asra House.

Jignesh Chauhan
Jignesh ChauhanJob Title:Maintenance OfficerJoined: 2020

I love working hard for our residents - they are always chatting and blessing you. Our residents are all so happy which gives me very high job satisfaction - I love working here and the staff are lovely too.

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