The New Wycliffe Home

Thank you for your kind and thoughtful words about The New Wycliffe. It's incredibly rewarding to hear how reassured and supported you've felt, especially being some distance away. We're proud of the improvements made over the past year, and it's wonderful to know they've had such a positive impact on your experience and your aunt's wellbeing. The new multi-faith room is indeed an exciting addition, and we're glad its importance has resonated with you. We'll be sure to share your appreciation with the entire team - your feedback truly encourages us to continue striving for excellence every day.

Thank you for your kind and detailed feedback. We're truly humbled by your words and grateful for the trust you've placed in us. At The New Wycliffe, our aim has always been to create a homely, respectful, and enriching environment, so it's incredibly rewarding to hear that this has been your experience. We take great pride in delivering personalised care and fostering a genuine sense of community, and your recognition of this means the world to our team. Thank you again for your heartfelt recommendation-it's what motivates us to continue providing the very best for our residents and their families.

Thank you so much for your heartfelt words. We understand how difficult the decision can be to place a loved one in care, and we're honoured that you chose us. It means so much to hear that your mother has settled in well and is enjoying her time here, especially with Gujarati-speaking staff and home-style vegetarian meals. Providing culturally sensitive care is something we deeply value, and it's wonderful to know that it has made a meaningful difference for your family. Your daily visits are always welcome, and your trust in us is something we cherish. We're truly grateful to care for your mother and will continue doing everything we can to ensure she remains safe, happy, and supported.

Thank you so much for your heartfelt feedback. We're truly touched by your kind words about our team and the care your mother-in-law has received. It's incredibly important to us that every resident feels at home, cared for, and engaged and it's wonderful to hear that this has been your family's experience. We'll be sure to pass on your thanks to our team, who will be thrilled to know their efforts are making such a difference. Your trust and support mean a great deal to us.

Thank you so much for your kind words and trust in our team at The New Wycliffe. It truly means the world to us to hear that your mum is not only well cared for but also feeling comfortable, engaged, and respected. We take great pride in treating each resident with the dignity and attention they deserve, and it's heartening to know that this brings peace of mind to families. Your appreciation will be shared with the whole team - they'll be so pleased to hear it.

Thank you so much for your kind words. We're delighted to hear your aunty feels safe, happy and cared for at The New Wycliffe. Meeting the cultural and dietary needs of our residents is so important to us, and it's lovely to know she enjoys the singing and activities we offer. Your appreciation means a great deal to the entire team - we'll be sure to pass on your praise. Thank you again for your trust and support.

Thank you for your review. We're disappointed to read your comments, particularly as your very recent feedback reflected a very positive and 5* experience. Our CQC rating of 'GOOD' in all areas remains current and reflects the care we deliver today. This is supported by recent audits, continuous investment, and positive feedback from residents, families & staff.To clarify, there has been no change in ownership or operational leadership at The New Wycliffe since your last review. While we have welcomed a widely recognised manager, this has been warmly received by all & illustrates our commitment to delivering high quality and consistent care. We recognise individual views can differ, but it's important that reviews are fair and based on true, first-hand experiences. If you have specific concerns, we are always happy to welcome a direct conversation. We remain committed to transparency & invite all families to visit our lovely home for themselves, as evidenced in all other reviews.

Thank you for sharing your experience with The New Wycliffe. It's heartening to hear how warmly your auntie was welcomed and that the care and dedication from the staff have been consistently excellent since her arrival. The retention of staff and their loving, patient attitude are a testament to the positive culture at the home. Knowing your auntie speaks so highly of them is a wonderful reflection of the quality of care provided.

Thank you for sharing such an uplifting review! It's wonderful to hear that The New Wycliffe Home provides such a luxurious and homely environment. From the fantastic food and spacious rooms to the lively activities and caring staff, it's clear that they go above and beyond to make residents feel comfortable and happy. Your appreciation for their efforts truly shines through. Thank you for sharing this heartwarming feedback!

Thank you for your heartfelt review. We're so pleased to hear that your dad is happy and well cared for and that our staff have made such a positive impact by treating him like family. We understand how difficult the decision must have been for your family, and it's comforting to know that the care and activities, like the recent barge trip, have brought joy to your dad, as well as to your mum and sister. Your kind words mean so much to us, and we're grateful for your support. We'll continue to provide the best care possible. Thank you for your encouragement!

Thank you so much for your heartfelt review and for sharing your journey with us. We're honoured that you chose The New Wycliffe after such careful consideration and that it has become such a positive part of your life for the past six and a half years. It's wonderful to hear how much you appreciate the love and respect our team provides to the residents and that the activities and outings make a difference. We understand how challenging it can be to cope with dementia, and we're glad our knowledgeable staff have brought you peace of mind. We're excited about the future under Midlands Care, and we're grateful for your trust and kind words. Thank you again for your continued support!

Thank you for your heartfelt review. We're so glad to hear that your husband has found a true home at The New Wycliffe and that both he and your family feel supported and cared for. It's wonderful to know that the staff have become like family to him and that he's thriving with the activities and trips. Your kind words about the love and respect he receives, as well as the care extended to you and your family, mean the world to us. We're truly grateful for your trust and for allowing us to be part of his journey in his new forever home!

Thank you so much for your incredibly thoughtful and touching review. We're truly honoured to have been able to care for your sister and provide the support she needed. It's wonderful to hear that you found the home to be a bright and happy place, filled with positivity and that the staff's hard work and dedication made a difference in both your sister's care and your experience with us. We're especially glad that the manager took the time to get to know your sister personally, as we believe in delivering care that respects each individual's unique needs and personality. Your kind words about the food and the compassionate care your family received during such a difficult time mean the world to us. We're also grateful that you felt listened to and supported throughout your time here. Thank you for your trust and for sharing such a heartfelt message-it's truly appreciated by everyone at the home.

Thank you for your wonderful review. We're truly touched by your kind words and are so happy to hear that your father, your family, and yourself felt supported, respected, and loved during his time with us. It's heartwarming to know that we could make his 90th birthday and the day trips so special and memorable. We're honoured to be considered an extended family to you, and it means the world to us. Thank you for your trust and for letting us be a part of these precious moments. Your appreciation is truly felt by the entire team!

Thank you for your heartfelt review. We're so glad to hear that you feel confident in the care your husband is receiving at The New Wycliffe, especially during such a challenging time. It's comforting to know that the warmth and dedication of our staff make a positive difference for both you and your husband. We truly appreciate your kind words about the efforts made to ensure residents enjoy life here and the consideration shown to friends and family. Your feedback means a lot to us, and we're grateful for your trust and support. Thank you!

Thank you for your lovely review. We're so glad to hear that your mum has been well cared for over the past two years at New Wycliffe. It's great to know that you find the carers and seniors helpful and the home is clean and well-maintained. We're also pleased that your mum enjoys the activities and outings, and that the garden provides a peaceful space with wheelchair access. Your kind words mean a lot to us, and we truly appreciate your support!