The New Wycliffe Home

111 Gleneagles Avenue, Leicester LE4 7YJ
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9.8 88 Reviews
  • The New Wycliffe Home, Leicester
The New Wycliffe - Care Home Leicester is a care home known for its exceptional workforce, with a long-standing team that provides continuity and familiarity for residents. With all ensuite bedrooms and lush gardens, the home offers a tranquil and supportive environment for all. The team goes above and beyond by being trained to specialise in caring for residents with dementia and also sensory impairments, ensuring personalised care that meets each individual’s needs.

The home’s daily life is enriched by nutritious, home-cooked meals and a carefully planned activities programme that fosters connection, creativity, and enjoyment. The New Wycliffe’s team is dedicated to creating a safe and inclusive space where residents feel valued and supported.
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Care Provided by The New Wycliffe Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1175
  • Self-Funded Residential Dementia Care: from £1175
  • RESPITE Self-Funded Residential Care: from £1175
  • RESPITE Self-Funded Residential Dementia Care: from £1175

Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists, and they'll be able to support you with any question you have.

These prices are only a guideline, please contact The New Wycliffe Home to find out the exact price for your requirements.

Contact The New Wycliffe Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The New Wycliffe Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Kate Dhaou (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (47)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • At The New Wycliffe, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.

Parking

  • On site car parking space is available for residents and their loved ones when visiting.

The New Wycliffe Home Reviews (88)

9.8

The New Wycliffe Home has a Review Score of 9.8 (9.803) out of 10, based on 39 reviews in the last 2 years.
Over all time The New Wycliffe Home has 88 reviews.

Overall Experience
  • 83
  • 4
  • 0
  • 0
  • 1
Date Published
  • 88
  • 8
  • 11
  • 39
  • 49
Reviewer Connection to The New Wycliffe Home
  • 35
  • 19
  • 6
  • 5
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 88, showing 21-40
Review from Nina N (Daughter-in-law of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff. My mother was previously a resident there a few years ago and therefore the family did not hesitate for my mother-in-law to have respite care there for a while, as we knew the level of care that she would receive would be excellent.
Reply from Alexandra Cooke, Customer Engagement at The New Wycliffe Home
Thank you for your kind review. We're honoured that your family trusted us again for your mother-in-law's respite care, knowing the level of care we provide. It's wonderful to hear that you've had a…read more
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Review from S J (Granddaughter of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited my grandma on her birthday along with other family members. Nothing was too much for the staff at New Wycliffe Home, arranging a room for the family to have some privacy to celebrate. The home was nice and clean, staff were very welcoming, making everyone feel valued. Seeing what
a difference, the home has made to my grandma's quality of life is very comforting and reassuring.
Reply from Alexandra Cooke, Customer Engagement at The New Wycliffe Home
Thank you for sharing your experience. We're so glad that your grandma's birthday celebration went smoothly and that our staff could provide a private space for your family. It's wonderful to hear…read more
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Review from Ethan J (Grandson of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so glad my grandad is in this home. The carers are very welcoming and always keeping the residents occupied with some sort of fun activity.
Reply from Alexandra Cooke, Customer Engagement at The New Wycliffe Home
Thank you for your kind review. We're so happy to hear that you're glad your grandad is in our care and that the carers are making everyone feel welcome. It's great to know that the fun activities are…read more
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Review from Clarisse H (Friend of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a regular visitor to The New Wycliffe to see my friend it's nice to know he is well looked after in all aspects of his care.
The staff are always welcoming and know each of the residents so well. They promote person centered care and it's evident that's what they deliver. I've been at the home
at different times of the day and I've witnessed good organisation and communication from all staff and seniors. Especially at meals times when it can get a bit more hectic.
There is activities, games, music., singing and dancing. Also sitting and talking to the residents.
I like that everyone is offered trips out and family and friends are welcome to come along if we chose.
The staff in the office are always free to chat if there are any concerns, very approachable.
Would definitely recommend The New Wycliffe to future residents' families.
Reply from Alexandra Cooke, Customer Engagement at The New Wycliffe Home
Thank you so much for your detailed and thoughtful review. We're delighted to hear that your friend is well cared for and that you've noticed the dedication of our team to person-centred care. It's…read more
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Review from Jade O (Granddaughter of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granddad has been in The New Wycliffe for a couple of years now. Every time I visit there's always something to entertain the residents. He seems very well looked after and everyone loves him. His pleasure is music and they do the utmost to accommodate him, it's nice to see him back to his old self.
I'm very happy my grandad is living there.
Reply from Alexandra Cooke, Customer Engagement at The New Wycliffe Home
Thank you for your kind review. We're delighted to hear that your granddad is enjoying his time at The New Wycliffe and that the activities, especially those involving music, are contributing to his…read more
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Review from Emma O (Granddaughter of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm really happy that my grandad has such a nice choice of activities to do. The staff are kind and energetic which makes a difference and they are all nice to my grandad.
I would suggest to get some healthier food options such as fresh juices to boost their energy too and maybe more fruit to help
boost their vitamin levels.
Reply from Alexandra Cooke, Customer Engagement at The New Wycliffe Home
Thank you for your lovely feedback. We're so glad to hear that your grandad enjoys the variety of activities and that the staff's kindness and energy are making a positive difference. It's wonderful…read more
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Review from S C (Daughter of Resident) published on 22 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at The New Wycliffe are brilliant. They care so much for the residents and nothing is too much trouble. Everyone is very approachable and I know my dad is getting the best care. There are always activities on the go and music and the atmosphere in the home is wonderful.
Reply from Alexandra Cooke, Marketing at The New Wycliffe Home
Thank you so much for your kind words! We're delighted to hear that you're pleased with the care your dad is receiving at The New Wycliffe. Our dedicated team strives to create a warm and engaging…read more
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Review from A S (Niece of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at The New Wycliffe for a few years now; she loves it there, the staff are amazing with her, and she's a very funny character and loved by all. Would like to thank everyone at The New Wycliffe for everything you do for her and will continue to do for her.
Reply from Alexandra Cooke, Customer Engagement at The New Wycliffe Home
Thank you for your kind words! We're thrilled to hear your aunt loves being at The New Wycliffe and feels well cared for by our staff. We truly appreciate your support and look forward to continuing…read more
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Review from Donna J (Daughter-in-law of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff I met was very respectful, caring, gentle, calm and gave me and my family all the space, support and time we needed, with teas on a constant supply and caring words, hugs and a great knowledge of my mum's needs giving us amazing support right up until Mum's passing and even then
again, love and compassion to each and every one of us, can't have imagined a better experience in such a tough part of life.
Reply from Alexandra Cooke, Marketing at The New Wycliffe Home
Thank you for taking the time to leave such kind and thoughtful feedback for our home. We are sorry for your loss, but happy to hear that we were able to support you and provide comfort when you…read more
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Review from Lisa K (Daughter of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came here as her previous home wouldn't take her back after she fell and broke her hip. Her final 3 months were spent in this fantastic home, cared for by excellent staff. We all fell in love with the place and staff and wish she had been here the previous 2 years she spent in another home. Cannot
fault anything to do with The New Wycliffe. 100% recommend this place to everyone.
Reply from Alexandra Cooke, Marketing at The New Wycliffe Home
What kind words and such a lovely review, thank you. We strive to provide warm and homely environments for all of our residents, so are overjoyed to hear that your mum had such a fantastic time at The…read more
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Review from A K (Independent Advocate Deputyship) published on 19 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been coming into the home for a number of years. I have found the staff have always been friendly and accommodating when I have visited. They have answered my questions or queries with regards to the residents I have been visiting. The care they have provided has been good and the residents appear
happy and content during my visits.
Reply from Alexandra Cooke, Marketing at The New Wycliffe Home
Thank you for your kind review. It is wonderful to hear that you have had such an excellent experience with The New Wycliffe Home and can see our residents are happy. We will pass on your kind words…read more
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Review from John L (Brother of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident at The New Wycliffe for over 12 months. As an Alzheimer’s sufferer, she has received care of complete excellence. The home is always clean and warm and the staff are very caring and provide care beyond my expectations. Activities and entertainment are always on offer as
well as trips out. I could not ask for better care for my sister.
Reply from Stephen Payne, Director of Care and Services at The New Wycliffe Home
Thank you for taking the time to leave your review and kind comments regarding the care your sister is receiving at the New Wycliffe Home, I am always pleased to read that our care matches your and…read more
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Review from N H (Daughter of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and family could not wish for a better place for my dad to be cared for. This was not an easy decision for my mum to make but knew New Wycliffe Home along with management and their support, we knew as a family this was the right decision. You are all amazing people thank you.
Reply from Stephen Payne, Director of Care and Services at The New Wycliffe Home
Thank you for taking the time to leave your comments, we know how difficult it can be choosing the right care for family members, its great to read that you feel you have made the right choice with…read more
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Review from Stephen M (Son of Resident) published on 21 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After visiting various care homes my family decided to send my mother to New Wycliffe Home as this was found to be extremely clean and warm with extremely friendly and caring staff who went above and beyond our expectations of the care my mother needed.
Reply from Stephen Payne, Director of Care and Services at The New Wycliffe Home
Thank you for taking the time to review our home, I am pleased that our home, care provided and our staff not only met but exceeded your expectations. I really appreciate your comments and will pass…read more
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Review from Pamela M (Daughter of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a warm and welcoming home, nothing is too much trouble, the residents are very well looked after and seem very happy there. The staff are very helpful and take great care of everyone there, it's a place I would like to go to if the need ever arises.
Reply from Laura Scott, Digital Marketing and Communications Officer at The New Wycliffe Home
Thank you for taking the time to complete a review. It means a lot to us and our team that you and your family have had a lovely experience with us.
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Review from Stasia H (Friend of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a regular visitor to the New Wycliffe these last 12 months. I visit my dear friend who has dementia. We have been close friends for the last 60 years. During my working life, I visited many care homes and my experience with the facilities and staff at the New Wycliffe has been of the highest
quality. The staff are kind, patient and caring with the residents. There are plenty of activities and outings and they are always keen to encourage the residents to engage. They have done their utmost to help my friend settle in under very difficult circumstances. I highly recommend it.
Reply from Stephen Payne, Director of Care and Services at The New Wycliffe Home
Thank you so much for taking the time to leave your review - it's always great to receive such positive feedback about our care and your experiences when you visit our home. Thank you for the…read more
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Review from N M (Granddaughter of Resident) published on 5 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma moved to this home and the improvement in her well-being has been amazing! The staff have really helped her with socialising again, they ensure her daily needs are met and they encourage her to join in with activities. I highly recommend this home to anyone! I feel that the staff really put
the family's worries at ease! The residents are given a variety of meal choices for their 3 main meals, they are also offered drinks and snacks throughout the day, which again have a good variation.
Reply from Laura Scott, Digital Marketing and Communications Officer at The New Wycliffe Home
Thank you for taking the time to complete a review. It's so lovely to receive such positive feedback and hear you and your relative have had a wonderful experience.
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Review from Jenny C (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was transferred to The New Wycliffe in June 2022. She sat in the foyer an empty soul. She'd lost all her trust and desire for life. But finding this home would finally become Mum's little piece of heaven on earth. These cares are fantastic. They spent time with Mum and gave her time, love,
patience respect and empathy, all the aspects of human kindness. Slowly she began to come alive. I'd walk in and see her smiling and laughing, I knew then she was in the right place for her. Sadly my mum died at The New Wycliffe in September 2023, but this home and the carers gave her a happy life for those final 16 months. I have no reservations at all in recommending this home to anyone's loved ones. From the minute you walk through the doors it is all about those residents, their comfort and their happiness. These people go above and beyond anyone's expectations for their residents. I'd like to send them heartfelt thanks for everything they did for me and Mum.
Reply from Steve Payne, Director of Care and Services at The New Wycliffe Home
Thank you for taking the time to leave us a review, it's so heartening to read your kind words and that we have made such a difference. It's our aim to make our home our residents' and relatives' home…read more
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Review from Stephen K (Son of Resident) published on 15 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are deeply grateful for the exceptional care that New Wycliffe Home provided to my mum during the final 18 months of her life. The dedicated team at the home went above and beyond, contributing to what we believe was an extension of her life. It's clear that the staff's commitment to excellence created
a compassionate and supportive environment where my mum not only received exceptional care but also thoroughly enjoyed her time.
The team's attentiveness and the overall atmosphere at New Wycliffe Home truly set it apart. Their commitment to providing top-notch care is evident, and it brings me comfort knowing that my mum's last months were spent in a place that prioritized her well-being and happiness. If you're seeking a home that goes beyond the expected in terms of care and compassion, I wholeheartedly recommend New Wycliffe Home.
Reply from Stephen Payne, Director of Care and Services at The New Wycliffe Home
Thank you so much for taking the time to place your review, your words are humbling and are a credit to the team at the New Wycliffe Home. I am so pleased we made such an impact on your mum's life,…read more
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Review from Christine E (Daughter of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been a resident at The New Wycliffe for 11 months. She is now 98 years old, registered as severely visually impaired and has lived with dementia for over 10 years.
When we could no longer support mum living alone we were really fortunate to find a room at New Wycliffe. The 24/7 care has
given us such peace of mind and the staff are so caring and diligent.
Following a short stay in the hospital, Mum has been welcomed back with open arms by the staff who all genuinely love our mum.
My family visit her regularly and all confirm that the staff at the New Wycliffe are caring, well-trained and competent to interact positively with all of the residents.
We are so pleased that we have been able to place Mum at the New Wycliffe.
Reply from Stephen Payne, Director of Care and Services at The New Wycliffe Home
Thank you so much for taking the time to review our home, it's great to receive such fantastic feedback on the care that we deliver and that we are so proud of. Thank you
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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for The New Wycliffe Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.803 for The New Wycliffe Home is calculated as follows: ( (408 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 466 Ratings = 4.803
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The New Wycliffe Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jun 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 29 Sep 2025

Discover comfort and community at The New Wycliffe Home in Leicestershire. Our newly refurbished rooms are beautifully finished and designed with care — and now, only two are still available.All rooms have en-suite facilities and all residents have access to an amazing activity schedule and landscaped gardens. We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.

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Awards / Recognitions (4)

Meet the Team (4)

Kate

Kate Dhaou

Job Title: Home Manager Joined: 2024

Introducing Kate Dhaou, our dedicated Care Home Manager who brings warmth, positivity and presence to her role. Having previously worked as a Manager, Kate brings a wealth of knowledge, a strong work ethic, and a genuine passion for care. She is deeply committed to her residents, always making time for them, and is greatly valued by her team for her support and compassion. A diligent and inspiring presence, Kate leads with both heart and professionalism.

Georgina

Georgina Davies

Job Title: Deputy Manager Joined: 2025

Georgina is our dedicated Deputy Manager here at The New Wycliffe. With her warm personality and supportive approach, she is committed to ensuring residents receive the highest quality care while also providing guidance and encouragement to her colleagues.

Shivani

Shivani Pandya

Job Title: Home Administrator Joined: 2024

Shivani is our enthusiastic Administrator here at The New Wycliffe. Always willing to learn and take on new challenges, she goes the extra mile with a smile on her face. Her positivity and dedication make her a wonderful support to both residents and colleagues every day.

Dixie

Dixie R

Job Title: Admissions Manager Joined: 2025

Navigating care is difficult - let us help you. Dixie is the Admissions Manager at The New Wycliffe Home with an exceptional level of experience in the Health & Social Care sector, leading the way in fantastic and person-centric service provision for all. Need honest, clear advice on care? Dixie supports all families and loved ones. Please call and let us help guide your journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The New Wycliffe Home to verify any information. View our terms and conditions. The New Wycliffe Home has an Enhanced Service - more info.