The New Wycliffe Home

111 Gleneagles Avenue, Leicester LE4 7YJ
Review Us
9.8 87 Reviews
  • The New Wycliffe Home, Leicester
The New Wycliffe - Care Home Leicester is a care home known for its exceptional workforce, with a long-standing team that provides continuity and familiarity for residents. With all ensuite bedrooms and lush gardens, the home offers a tranquil and supportive environment for all. The team goes above and beyond by being trained to specialise in caring for residents with dementia and also sensory impairments, ensuring personalised care that meets each individual’s needs.

The home’s daily life is enriched by nutritious, home-cooked meals and a carefully planned activities programme that fosters connection, creativity, and enjoyment. The New Wycliffe’s team is dedicated to creating a safe and inclusive space where residents feel valued and supported.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1175
  • Self-Funded Residential Dementia Care: from £1175
  • RESPITE Self-Funded Residential Care: from £1175
  • RESPITE Self-Funded Residential Dementia Care: from £1175

Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists, and they'll be able to support you with any question you have.

These prices are only a guideline, please contact The New Wycliffe Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kate Dhaou (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (47)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • At The New Wycliffe, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.

Parking

  • On site car parking space is available for residents and their loved ones when visiting.

The New Wycliffe Home Reviews (87)

9.8

The New Wycliffe Home has a Review Score of 9.8 (9.819) out of 10, based on 38 reviews in the last 2 years.
Over all time The New Wycliffe Home has 87 reviews.

Overall Experience
  • 82
  • 4
  • 0
  • 0
  • 1
Date Published
  • 87
  • 7
  • 18
  • 38
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Reviewer Connection to The New Wycliffe Home
  • 35
  • 19
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 41-60
Review from P A (Son of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the Home for an initial assessment period of four weeks in September 2022. She is now a permanent resident.
We were aware of the strong reputation of the home previously as a distant family member had been a resident a few years ago.
We have not been disappointed - the home
itself is both warm and welcoming and having met many of the staff during the last three months they have been fabulous with Mum and all the family members who have visited. They are passionate about the support they provide and the culture within the home and the value base of the team are both refreshing. The management team clearly lead by example and have found the time to help us as a family manage what is always a challenging transition period for all concerned.
Most importantly - they have provided peace of mind to Dad who has both personal trust and confidence in the home itself and the team within. As a family - we would like to thank all the staff for their ongoing support and encouragement.
Reply from Stephen Payne, Director of Care and Services at The New Wycliffe Home

Thank you for taking the time to complete a review, it is always lovely to receive such positive feedback from family and relatives and it's fantastic to hear your view of our home and the support your mother is receiving.

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Review from Mark B (Son of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care home, welcoming,
Very nice staff
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Review from Debs G (Daughter of Resident) published on 23 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We came in to recce the home for a week's respite for my mum who is partially sighted and not very mobile.
From the minute we walked in we knew this wasn't a care home - it was a caring home from home.
The manager was just lovely, engaging, informative and trustworthy.
He spent over an hour with
us there was no hard sell, no rush and we came away feeling uplifted about the care, beautiful surroundings, menus etc.
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Review from D B (Niece of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my auntie moved into the New Wycliffe she has put on weight. The staff are really good to her, she likes to chat to the staff and staff will spend time talking to her. It’s the best place she could of moved to. She was in another care home where staff and management were rude to her and didn’t
understand her dementia.
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Review from Maureen N (Cousin of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been in the Wycliffe now just over a year and seems to have settled in fine. She loves the activities provided and occasional days out and we have been told all the staff love her.
Definitely worth a 5-star review.
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Review from S R (Son of Resident) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just fantastic care. All staff are compassionate and go the extra mile. They work so hard for the residents. In such challenging times, they have just been angels in every sense. I can't thank them enough.
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Review from A R (Son of Resident) published on 16 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The majority of staff are good. Activities have pretty much stopped, they need more interaction with the residents, due to this the price of care is far too much.
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Review from Sarah G (Daughter of Resident) published on 6 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care my dad receives from New Wycliffe Home is excellent. The staff are all amazing and so caring. My dad’s needs are always met and he is fully supported. The home and my dad’s bedroom are always clean. There are activities on a regular basis. I would highly recommend New Wycliffe Home.
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Review from J G (Daughter of Resident) published on 4 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial visit, I knew this was a good caring home filled with professional supportive caring staff who are 100% there for the residents. My mum has been a resident for over 3 years now and I have nothing but praise for the wonderful hard-working staff at New Wycliffe.
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Review from S R (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had been struggling to look after mum in her own home and so made the difficult decision in November 2021 to move mum to a home. After looking at several we chose New Wycliffe, as although some other homes may have flashy branding and décor New Wycliffe seemed to focus on care.


Due to Alzheimer’s

mum’s health has deteriorated rapidly over the last 4 months. Mum is struggling to eat and drink and is generally bed-bound but the staff are still fantastic with mum. From making sure that they try to encourage her with food and drink she likes, sorting out any health concerns with the GP's, to ensuring that they leave the cooking programs or radio on for her. Mum is always clean and tidy, and all the staff (managers to the cleaners) try in every way to make the time mum has left comfortable and dignified. It’s at times like this that you realise what true care is and New Wycliffe is full of it.
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Review from Tina G (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident in the New Wycliffe Home since August 21, a reluctant resident who is Blind and has severe MH issues, all very recent, so both she and my family have struggled with the big changes that have happened of late. The home/staff have not only supported my mum but also us over the
last few months, listening to our concerns, worries, and up and down days. Mum is not the easiest of patients but they have shown her compassion and cared for her even when she didn’t want them around, the dignity they show her is amazing, facilities are clean, and welcoming and the staff are always friendly and considerate. My thanks go all the seniors/carers for their patience and smiling faces. From a very novice family, you are all truly worth your weight in gold!
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Review from Elaine J (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at The New Wycliffe for 8 months and has adapted well to living in the Home. The staff my brother and I have met during our visits are very attentive and caring towards mum and we are pleased with the ratio of staff to residents as we know that this is so important when caring for the
elderly. Although mum's mobility is poor this does not exclude her from the many activities and themed parties organised by the staff and she loves anything that involves music and is happy to sing along.


We are grateful for the photos and videos sent so that we can see how she is getting along. The main thing is that mum is being well cared for and my brother and I can visit almost at any time to spend a bit of time with her either in the Visitors' room, her own bedroom or, if the weather is good, to have a walk around the gardens at the New Wycliffe.

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Review from Emma F (Granddaughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding staff, clean and tidy premises, always helpful whenever I call. Brilliant team. My grandad looks very happy here and well looked after. The staff always make me feel welcome. Thank you.
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Review from Hayley B (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m sure the New Wycliffe saved my dad's life. When he was at home, he was struggling to move, his Incontinence was really getting him down, his dementia was getting worse, and he was depressed. Since moving in last September he is a different person. I haven’t seen him as happy or active in years!
He actually has a conversation with us now, his sense of humour has returned! They do so so much for the residents, there’s always something going on.


Our family all agree that he has a better social life than us now! I cannot thank them enough for the outstanding care they provide for my dad. I wouldn’t want him to be anywhere else. My mum felt guilty at first, she was upset that she couldn’t provide him with the care that he needed. Now she is so happy that he is there, she has her husband back, I have my dad - he wasn’t himself at home. New Wycliffe has brought him back to life. I will always be eternally grateful.

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Review from F P (Daughter of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to previous experience, our family chose the New Wycliffe for our mum. She settled in very quickly and we all commented on how well, happy and relaxed she looked. Mum is always treated with the utmost dignity and respect and the care she received has been wonderful it has been such a relief to the
family to know she is so well looked after. All staff are friendly, extremely caring and nothing is too much trouble. Communication is excellent and everyone is aware and responsive to Mum's needs. Her room is clean, well equipped and feels like home. When visiting the New Wycliffe the overall impression is of one big happy family. The range of activities offered is excellent, there is always something going on which mym enjoys. Despite recent restrictions, we have always been kept fully informed of mum progress and have been sent pictures and kept fully up to date with what is happening when we have been unable to visit. I would have no hesitation in recommending the New Wycliffe to others.
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Review from Pauline E (Daughter of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went to New Wycliffe Home to start with for respite but it was then clear that with mum's complex needs, a permanent position was needed and mum stayed on. The staff from all aspects were amazing and cared for her and supported both her and me through this process. My mum became poorly with water
infections and at 98 became very frail.


Such care was taken with her frailty along with her sight and hearing loss. The staff were so understanding of her needs, every facility was in place to help her to be comfortable. After a spell in hospital and further water infections, my mum passed away on 3rd January 2022 of old age and frailty. Again, New Wycliffe Home supported me and my family with such kindness and I will always be truly grateful. Thank you.

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Review from A R (Daughter of Resident) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful. Dad loves it in there. They look after his needs as he has dementia. The home is very warm and welcoming and is very clean. He is always very happy to see us when we visit him. We made a good choice with this lovely home.
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Review from Kathleen P (Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like the experience, staff and access to open space, ie the garden.
Well looked after.
Myself and family feel this way.
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Review from Jayne J (Daughter of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to say, during the first lockdown when we were all so scared. The end of life care and support my mum got from the New Wycliffe Home staff was absolutely amazing. The support the New Wycliffe Home staff gave to me and my family through such a very hard time when I lost my mum here to Covid was
outstanding. I was so glad my mum was here as she got the best.
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Review from J B (Daughter of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in really well since coming in April. Staff are very supportive and always prepared to listen and communicate with relatives. Medical issues are acted upon as swiftly as possible. So pleased she is here and being well looked after.
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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for The New Wycliffe Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.819 for The New Wycliffe Home is calculated as follows: ( (406 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 454 Ratings = 4.819
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The New Wycliffe Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 21 Aug 2025

Discover comfort and community at The New Wycliffe Home in Leicestershire. Our newly refurbished rooms are beautifully finished and designed with care — and now, only two are still available.All rooms have en-suite facilities and all residents have access to an amazing activity schedule and landscaped gardens. We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.

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Awards / Recognitions (4)

Meet the Team (4)

Kate

Kate Dhaou

Job Title: Home Manager Joined: 2024

Introducing Kate Dhaou, our dedicated Care Home Manager who brings warmth, positivity and presence to her role. Having previously worked as a Manager, Kate brings a wealth of knowledge, a strong work ethic, and a genuine passion for care. She is deeply committed to her residents, always making time for them, and is greatly valued by her team for her support and compassion. A diligent and inspiring presence, Kate leads with both heart and professionalism.

Georgina

Georgina Davies

Job Title: Deputy Manager Joined: 2025

Georgina is our dedicated Deputy Manager here at The New Wycliffe. With her warm personality and supportive approach, she is committed to ensuring residents receive the highest quality care while also providing guidance and encouragement to her colleagues.

Shivani

Shivani Pandya

Job Title: Home Administrator Joined: 2024

Shivani is our enthusiastic Administrator here at The New Wycliffe. Always willing to learn and take on new challenges, she goes the extra mile with a smile on her face. Her positivity and dedication make her a wonderful support to both residents and colleagues every day.

Dixie

Dixie R

Job Title: Admissions Manager Joined: 2025

Navigating care is difficult - let us help you. Dixie is the Admissions Manager at The New Wycliffe Home with an exceptional level of experience in the Health & Social Care sector, leading the way in fantastic and person-centric service provision for all. Need honest, clear advice on care? Dixie supports all families and loved ones. Please call and let us help guide your journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The New Wycliffe Home to verify any information. View our terms and conditions. The New Wycliffe Home has an Enhanced Service - more info.