The New Wycliffe Home

111 Gleneagles Avenue, Leicester LE4 7YJ
Review Us
9.8 89 Reviews
  • The New Wycliffe Home, Leicester
The New Wycliffe - Care Home Leicester is a care home known for its exceptional workforce, with a long-standing team that provides continuity and familiarity for residents. With all ensuite bedrooms and lush gardens, the home offers a tranquil and supportive environment for all. The team goes above and beyond by being trained to specialise in caring for residents with dementia and also sensory impairments, ensuring personalised care that meets each individual’s needs.

The home’s daily life is enriched by nutritious, home-cooked meals and a carefully planned activities programme that fosters connection, creativity, and enjoyment. The New Wycliffe’s team is dedicated to creating a safe and inclusive space where residents feel valued and supported.
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Care Provided by The New Wycliffe Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1175
  • Self-Funded Residential Dementia Care: from £1175
  • RESPITE Self-Funded Residential Care: from £1175
  • RESPITE Self-Funded Residential Dementia Care: from £1175

Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists, and they'll be able to support you with any question you have.

The price(s) shown are provided by the care home. Contact The New Wycliffe Home for full pricing details and T&Cs.

Contact The New Wycliffe Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The New Wycliffe Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kate Dhaou (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (49)

Visiting

  • At The New Wycliffe, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.

Parking

  • On site car parking space is available for residents and their loved ones when visiting.

The New Wycliffe Home Reviews (89)

9.8

The New Wycliffe Home has a Review Score of 9.8 (9.764) out of 10, based on 32 reviews in the last 2 years.
Over all time The New Wycliffe Home has 89 reviews.

Overall Experience
  • 84
  • 4
  • 0
  • 0
  • 1
Date Published
  • 89
  • 1
  • 9
  • 32
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Reviewer Connection to The New Wycliffe Home
  • 35
  • 20
  • 6
  • 5
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 61-80
Review from Jayne J (Daughter of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to say, during the first lockdown when we were all so scared. The end of life care and support my mum got from the New Wycliffe Home staff was absolutely amazing. The support the New Wycliffe Home staff gave to me and my family through such a very hard time when I lost my mum here to Covid was
outstanding. I was so glad my mum was here as she got the best.
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Review from J B (Daughter of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in really well since coming in April. Staff are very supportive and always prepared to listen and communicate with relatives. Medical issues are acted upon as swiftly as possible. So pleased she is here and being well looked after.
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Review from Tracy S (Granddaughter of Resident) published on 6 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was in the New Wycliffe Home for 3 years and the care she had was excellent the staff were always kind and friendly. She was always looked after so well, nothing was too much trouble and we were always made very welcome. During the pandemic last year, I felt that they coped with the situation
fantastically, it must have been very difficult but we were kept informed with phone calls and video calls. When grandma passed away the care and dignity they shown was brilliant and very professional, we can't praise the New Wycliffe Home enough.
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Review from Paul D (Son of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited mum for the first time in over 7 months today. Partially due to lockdown and surgery on my leg. Delighted to see she was well cared for. Fed and watered she is in the latter stages of dementia and can be oppositional and difficult but staff cope in a friendly and caring manner. I can't comment
on some aspects as I did not witness them (rooms/activities) but overall I am 100% happy that my mum is in caring and capable hands.
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Review from Steven C (Nephew of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle had a brief stay at New Wycliffe Home. During his few weeks at the home, he was very happy. The staff were professional, courteous and treated my uncle with great respect. There was a friendly and welcoming environment that put us relatives at ease. The home was very clean and well looked after
- lovely garden area. In summary, fantastic home and staff. I would have no hesitation in recommending the New Wycliffe Home.
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Review from Beverly F (Daughter of Resident) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Wycliffe Home enough. I know Mum is well cared for and very happy there, which in turn gives me and my family peace of mind. Thank you; you are all stars!
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Review from Gemma W (Daughter of Resident) published on 17 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After searching high and low for a suitable care home for Mum I, fortunately, stumbled across New Wycliffe and it stood out from the crowd. The decision to place her here is not one I think I'll ever regret as all staff are extremely friendly and approachable always going above and beyond to offer my
mum the best care possible. I believe that this care home is by far the best I have come across and I am so happy to have found it for my mum to spend her final years. Thank you!
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Review from Andy D (Son of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are excellent; they take excellent care of my mum and provide lots of entertainment and trips to stimulate my mum. I wouldn't hesitate to recommend it to anyone.
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Review from P C (Son of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I made a number of visits in November and December 2020 when COVID restrictions were in place. I was extremely impressed by the courtesy, friendliness and professionalism of all the staff who took the time to update me on my mother's progress. During this period there was a noticeable improvement in
my mother's condition. The staff arranged a video tour of the facilities which looked clean, warm and inviting. My other looked happy and well cared for.
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Review from P C (Son of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always feel my mother is safe, secure, well looked after and cared for whenever I visit her. The staff I have dealt with are very helpful and friendly. I have no issues at all with my mother's care at New Wycliffe Home.
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Review from Lily S (Daughter of Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was moved here from hospital following a very difficult time in his life when he was diagnosed with young-onset dementia. We were very reluctant for him to be moved to a care home as he is so young but it was necessary due to his care needs. I cannot recommend New Wycliffe Home enough and the
staff have consistently gone above and beyond for Dad to ensure that his very specific needs are met. The rapport that has been built between him and the staff is so amazing and they look after him like he is one of the family. There have been many very challenging issues with Dad due to the type of his dementia that he has and the New Wycliffe staff have been creative, compassionate and empathetic in their approach to dealing with these challenges. In particular, Dad's key worker and the manager of the home have been so kind and caring towards me and my sister, ensuring that we are kept up to date and are involved in the decision making around Dad's care. Thank you from the bottom of our hearts.
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Review from H T (Niece of Resident) published on 8 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
New Wycliffe is a very friendly warm happy place to be in if you need the care and attention. Very well looked after and the carers spend the time talking and playing games with the residents. All the staff are extremely helpful and go far and beyond, especially through Covid. You feel your relative
is safe, secure and happy.
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Review from Linda H (Daughter of Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for a year and is at present on end-of-life care. Throughout her stay here she has always been treated with the utmost respect. All staff are great, cannot fault them at all. Mum has become to be loved by staff and as a family we too feel the love surrounding her. She is always
clean and the environment she resides in always fresh and welcoming. A good job by all - well done!
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Review from Christine G (Daughter of Resident) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the New Wycliffe for just over a year now. We looked at many other homes and have not regretted our choice. The home is well managed, clean, bright and does not have that care home aroma. Most importantly the staff all have a very caring attitude and always treat Mum with great care
and respect. We are coming to the end of Mum's stay now and the caring approach covers the whole family. Highly recommended.
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Review from M M (Son of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming care home.
Staff take time to get to know residents needs.
Staff always cheerful.
Great food.
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Review from Ron W (Son of Resident) published on 16 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father became a resident at the Vista Wycliffe Home in Gleneagles Avenue just short of four years ago. He was a challenge to any care home but it was no trouble at Vista where the team provided exceptional levels of care and support throughout his stay. It gave my sister and I great comfort to know
our father was being so well cared for. The support they provided to us was also exceptional and I would wholeheartedly recommend Wycliffe Vista accordingly.
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Review from Vijay L (Son of Resident) published on 10 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father lived at this home for eleven months before he passed away. He could not have had better care, especially when he was receiving palliative care. The carers and staff could not do enough for my father and they respected both his and our wishes. I would recommend this home to anyone.
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Review from Steve M (Son of Resident) published on 4 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum joined the New Wycliffe Community 7 years ago after her
eyesight became too poor to look after herself at home. initially, she was unsure but grew to love the place and the people - both staff and fellow guests. It has been a blessing for us, as I live abroad and do not enjoy full mobility, so
we are happy that she is so well looked after there, and is amongst so many friendly faces. She celebrated her 100th Birthday at the home in late 2018, a party attended by many of her family and friends, many of whom she had not seen for some time. It was a memorable and enjoyable day and mum loved all the attention (and the card from the Queen!) on her special day. We're all comforted by knowing that, at New Wycliffe, she enjoys the best care
and attention from a friendly team, and that all her needs are taken care of.
Thank you all!
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Review from Denise H (Daughter of Resident) published on 28 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a great relief to the family to find a caring place for mum to live. We feel sure it will give her a better quality of life.
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Review from Jane C (Daughter of Resident) published on 27 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is resident in the home and has been for over 6 weeks. I am happy with the standard of care overall but would've rated this higher if the care home staff had met with us sooner to share initial assessment and care planning in respect of mum. I appreciated that they need to get to know her
and understand her care needs, but I would've expected some contact from the home after 4 weeks.


I am very impressed with the manager, her experience and skill shines and this is evident in her staff who clearly are working in a supportive and caring environment. Her leadership is evident in the home with high expectations of care. The staff seem happy in their work, which is then reflected in good standards of care.


My mum has put on weight and looks better than in her previous home. The staff are working with her feeding requirements and clearly, their perseverance and good quality care is working.

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Current Review Score: 9.8 (9.764)

Overview of Review Score

The Review Score of 9.8 (9.764) out of 10 for The New Wycliffe Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.764 for The New Wycliffe Home is calculated as follows: ( (326 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 382 Ratings = 4.764
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The New Wycliffe Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jun 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 07 Apr 2026

Discover comfort and community at The New Wycliffe Home in Leicestershire. Our newly refurbished rooms are beautifully finished and designed with care — and now, only two are still available.All rooms have en-suite facilities and all residents have access to an amazing activity schedule and landscaped gardens. We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.

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Awards / Recognitions (4)

Meet the Team (5)

Kate

Kate Dhaou

Job Title: Home Manager Joined: 2024

Introducing Kate Dhaou, our dedicated Care Home Manager who brings warmth, positivity and presence to her role. Having previously worked as a Manager, Kate brings a wealth of knowledge, a strong work ethic, and a genuine passion for care. She is deeply committed to her residents, always making time for them, and is greatly valued by her team for her support and compassion. A diligent and inspiring presence, Kate leads with both heart and professionalism.

Georgina

Georgina Davies

Job Title: Deputy Manager Joined: 2025

Georgina is our dedicated Deputy Manager here at The New Wycliffe. With her warm personality and supportive approach, she is committed to ensuring residents receive the highest quality care while also providing guidance and encouragement to her colleagues.

Manmit

Manmit Patel

Job Title: Support Manager Joined: 2024

Manmit is the Support Manager at The New Wycliffe, bringing a calm, confident, and highly organised approach to the role. With experience across the Midlands Care Group, he has a strong understanding of the wider service and works closely with the management team to ensure everything runs efficiently. His steady manner and reliability make him a valued member of the team.

Marichu (Bam)

Marichu (Bam) Abing

Job Title: Clinical Lead Joined: 2026

Marichu, known to many as Bam, is our Clinical Lead, proudly heading up nursing care across the group, and we are absolutely delighted to have her on board. She brings exceptional technical expertise, a sharp eye for detail, and an infectious enthusiasm that truly inspires those around her. Bam’s passion for high-quality care and her drive for excellence play a key role in continually raising standards and supporting our teams to deliver the very best for our residents.

Sandeep

Sandeep Kaur

Job Title: Home Administrator Joined: 2025

Sandeep is our Home Administrator, known for being polite, kind, and highly efficient. She plays a key role in the smooth running of the home and is always a calm, helpful point of contact for residents, families, and staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The New Wycliffe Home to verify any information. View our terms and conditions. The New Wycliffe Home has an Enhanced Service - more info.