The New Wycliffe Home

All staff are very friendly and helpful. Dad loves it in there. They look after his needs as he has dementia. The home is very warm and welcoming and is very clean. He is always very happy to see us when we visit him. We made a good choice with this lovely home.

Myself and family feel this way.

I have to say, during the first lockdown when we were all so scared. The end of life care and support my mum got from the New Wycliffe Home staff was absolutely amazing. The support the New Wycliffe Home staff gave to me and my family through such a very hard time when I lost my mum here to Covid was outstanding. I was so glad my mum was here as she got the best.

Mum has settled in really well since coming in April. Staff are very supportive and always prepared to listen and communicate with relatives. Medical issues are acted upon as swiftly as possible. So pleased she is here and being well looked after.

My grandmother was in the New Wycliffe Home for 3 years and the care she had was excellent the staff were always kind and friendly. She was always looked after so well, nothing was too much trouble and we were always made very welcome. During the pandemic last year, I felt that they coped with the situation fantastically, it must have been very difficult but we were kept informed with phone calls and video calls. When grandma passed away the care and dignity they shown was brilliant and very professional, we can't praise the New Wycliffe Home enough.

I visited mum for the first time in over 7 months today. Partially due to lockdown and surgery on my leg. Delighted to see she was well cared for. Fed and watered she is in the latter stages of dementia and can be oppositional and difficult but staff cope in a friendly and caring manner. I can't comment on some aspects as I did not witness them (rooms/activities) but overall I am 100% happy that my mum is in caring and capable hands.

My uncle had a brief stay at New Wycliffe Home. During his few weeks at the home, he was very happy. The staff were professional, courteous and treated my uncle with great respect. There was a friendly and welcoming environment that put us relatives at ease. The home was very clean and well looked after - lovely garden area. In summary, fantastic home and staff. I would have no hesitation in recommending the New Wycliffe Home.

I cannot praise the staff at Wycliffe Home enough. I know Mum is well cared for and very happy there, which in turn gives me and my family peace of mind. Thank you; you are all stars!

After searching high and low for a suitable care home for Mum I, fortunately, stumbled across New Wycliffe and it stood out from the crowd. The decision to place her here is not one I think I'll ever regret as all staff are extremely friendly and approachable always going above and beyond to offer my mum the best care possible. I believe that this care home is by far the best I have come across and I am so happy to have found it for my mum to spend her final years. Thank you!

The staff and management are excellent; they take excellent care of my mum and provide lots of entertainment and trips to stimulate my mum. I wouldn't hesitate to recommend it to anyone.

I made a number of visits in November and December 2020 when COVID restrictions were in place. I was extremely impressed by the courtesy, friendliness and professionalism of all the staff who took the time to update me on my mother's progress. During this period there was a noticeable improvement in my mother's condition. The staff arranged a video tour of the facilities which looked clean, warm and inviting. My other looked happy and well cared for.

I always feel my mother is safe, secure, well looked after and cared for whenever I visit her. The staff I have dealt with are very helpful and friendly. I have no issues at all with my mother's care at New Wycliffe Home.

My dad was moved here from hospital following a very difficult time in his life when he was diagnosed with young-onset dementia. We were very reluctant for him to be moved to a care home as he is so young but it was necessary due to his care needs. I cannot recommend New Wycliffe Home enough and the staff have consistently gone above and beyond for Dad to ensure that his very specific needs are met. The rapport that has been built between him and the staff is so amazing and they look after him like he is one of the family. There have been many very challenging issues with Dad due to the type of his dementia that he has and the New Wycliffe staff have been creative, compassionate and empathetic in their approach to dealing with these challenges. In particular, Dad's key worker and the manager of the home have been so kind and caring towards me and my sister, ensuring that we are kept up to date and are involved in the decision making around Dad's care. Thank you from the bottom of our hearts.

New Wycliffe is a very friendly warm happy place to be in if you need the care and attention. Very well looked after and the carers spend the time talking and playing games with the residents. All the staff are extremely helpful and go far and beyond, especially through Covid. You feel your relative is safe, secure and happy.

Mum has been a resident for a year and is at present on end-of-life care. Throughout her stay here she has always been treated with the utmost respect. All staff are great, cannot fault them at all. Mum has become to be loved by staff and as a family we too feel the love surrounding her. She is always clean and the environment she resides in always fresh and welcoming. A good job by all - well done!

Mum has been in the New Wycliffe for just over a year now. We looked at many other homes and have not regretted our choice. The home is well managed, clean, bright and does not have that care home aroma. Most importantly the staff all have a very caring attitude and always treat Mum with great care and respect. We are coming to the end of Mum's stay now and the caring approach covers the whole family. Highly recommended.

Great food.

My father became a resident at the Vista Wycliffe Home in Gleneagles Avenue just short of four years ago. He was a challenge to any care home but it was no trouble at Vista where the team provided exceptional levels of care and support throughout his stay. It gave my sister and I great comfort to know our father was being so well cared for. The support they provided to us was also exceptional and I would wholeheartedly recommend Wycliffe Vista accordingly.

My father lived at this home for eleven months before he passed away. He could not have had better care, especially when he was receiving palliative care. The carers and staff could not do enough for my father and they respected both his and our wishes. I would recommend this home to anyone.

Thank you all!