Chater Lodge is a purpose-built home, in the friendly and picturesque village of Ketton, near the market town of Stamford.
A highly trained staff team provides first class residential care, as well as expert care for people with dementia in their Memory Lane Community. Alongside this they offer respite services for those times when you need a break or a change of scene.
Chater Lodge focuses on the individual needs of...
Chater Lodge is a purpose-built home, in the friendly and picturesque village of Ketton, near the market town of Stamford.
A highly trained staff team provides first class residential care, as well as expert care for people with dementia in their Memory Lane Community. Alongside this they offer respite services for those times when you need a break or a change of scene.
Chater Lodge focuses on the individual needs of residents, with a tailored care plan for each person. The whole team is dedicated to providing a quality lifestyle including care, dining experiences, meaningful activities and well maintained facilities.
Contact Barchester Chater Lodge Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Chater Lodge Care Home for full pricing details and T&Cs.
Barchester Chater Lodge Care Home has a Review Score of 9.7 (9.702) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Chater Lodge Care Home has 85 reviews.
A lovely welcoming atmosphere. Staff were readily available to both visitors and residents. All staff seem to have a vested interest in the welfare of the residents. We used the quiet room for part of our visit which is well-appointed and away from the busy lounge. It's nice that the bedrooms can...
A lovely welcoming atmosphere. Staff were readily available to both visitors and residents. All staff seem to have a vested interest in the welfare of the residents. We used the quiet room for part of our visit which is well-appointed and away from the busy lounge. It's nice that the bedrooms can be personalised with bedding, pictures etc. The list of daily/weekly activities cover a wide range of interests and is delivered by a very bubbly and upbeat team. The dining room is very attractive and the food is well portioned. All in all the caring team provide a 'cuddle' of care and each resident is an individual. Came away knowing mum is well cared for and safe and is becoming part of the Chater Lodge family.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mum is cared for with dignity and she feels very well looked after.
My mum is cared for with dignity and she feels very well looked after.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My wife and I have travelled over 200 miles to visit my lovely sister who has been a resident here, at Barchester Chater Lodge Care Home, for several weeks. Prior to our visit, I was somewhat anxious that my sister would be happy and settled here. I am so very pleased to report that she is very...
My wife and I have travelled over 200 miles to visit my lovely sister who has been a resident here, at Barchester Chater Lodge Care Home, for several weeks. Prior to our visit, I was somewhat anxious that my sister would be happy and settled here. I am so very pleased to report that she is very happy with aspects of care that she is receiving. She and my wife and I are all very satisfied with Chater Lodge. To the activities coordinator and all staff, a sincere and very grateful thank you!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team
My mother has been made to feel very welcome. The staff are amazing and friendly and made the transition of my mum going into full-time care very smooth.
My mother has been made to feel very welcome. The staff are amazing and friendly and made the transition of my mum going into full-time care very smooth.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Fantastic hospitality, thank you.
Fantastic hospitality, thank you.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I cannot describe the care and kindness of the staff which I felt here. They made me so welcome. Friends had recommended here highly so I did not feel the need to visit beforehand. The chefs produced the most delicious meals, beautifully presented and very healthy choices. All the residents I have...
I cannot describe the care and kindness of the staff which I felt here. They made me so welcome. Friends had recommended here highly so I did not feel the need to visit beforehand. The chefs produced the most delicious meals, beautifully presented and very healthy choices. All the residents I have met are a delight. I am returning home now restored and healed. A big thank you again.
Thank you so much for your review. It was a pleasure to have you stay with us.
I travelled to see my mother today on her birthday. I booked a table for four people, including my mother, for lunch. The table was decorated beautifully with birthday napkins as well as a birthday banner placed on the wall. The food was delicious, thank you to the chef. The activities coordinator...
I travelled to see my mother today on her birthday. I booked a table for four people, including my mother, for lunch. The table was decorated beautifully with birthday napkins as well as a birthday banner placed on the wall. The food was delicious, thank you to the chef. The activities coordinator served us and kept us well entertained. My mother then needed the bathroom and a member of staff and the activities coordinator took her with lots of jollity. My mother thoroughly enjoyed her day and will no doubt enjoy the box of chocolates she was given.
Thank you for taking the time to review us and for your kind words that will be shared with the team.
Lovely environment.
Lovely environment.
Thank you for taking time to review us, we appreciate your feedback.
I initially had doubts as to whether or not I would be happy staying in Barchester Chater Lodge Care Home. I thought I would try it for two weeks and decide whether or not I would like a long-term stay. I have been overjoyed with my stay here. I have freedom, the staff are lovely and my family are...
I initially had doubts as to whether or not I would be happy staying in Barchester Chater Lodge Care Home. I thought I would try it for two weeks and decide whether or not I would like a long-term stay. I have been overjoyed with my stay here. I have freedom, the staff are lovely and my family are happy that I am happy with my stay. I am looking forward now to having a completely happy life here.
It's a pleasure to have you with us and thank you for becoming our resident ambassador.
My father came directly from hospital to Barchester Chater Lodge Care Home. Initially, he was to stay for two weeks of respite care. He is loving it so much that he wants to stay. He is very happy. The food is delicious - his words. The staff are very kind and professional but he feels valued and...
My father came directly from hospital to Barchester Chater Lodge Care Home. Initially, he was to stay for two weeks of respite care. He is loving it so much that he wants to stay. He is very happy. The food is delicious - his words. The staff are very kind and professional but he feels valued and taken care of. I am so happy with his care and I wouldn't hesitate to recommend to anyone. His granddaughter (11) would like to know when she can move in! Thank you Chater Lodge.
Thank you for taking the time to review us. Your kind words will be shared with the team and we are very happy to hear Dad is enjoying his time with us.
My very close friend who has no family (have visited today) is so much better. More relaxed and speaking without being bitter and resentful. Thank you, you are marvellous.
My very close friend who has no family (have visited today) is so much better. More relaxed and speaking without being bitter and resentful. Thank you, you are marvellous.
Thank you for taking time to review us. The team appreciate all feedback and we are pleased to hear that you are happy with your friends progress.
Since moving in earlier this year she has thrived due to the excellent level of care she has received...
Friends and family from across the world have been able to keep up with what Mum has been doing by checking in on social media and it always makes them smile to see Mum looking so happy and busy.
Thank you for taking time to review us, we appreciate you feedback and kind words.
His room is...
My brother-in-law now requires a lot more help as his dementia worsens, the staff handle his needs with great care.
Thank you so much for taking the time to review us. All reviews are shared with the team who appreciate your kind words.
Lunch for residents was provided in the lounge to watch the Coronation to completion. This worried the staff moving tables, chairs and all cutlery, moving over from everywhere, quite hard work. This was over and above the home and was much appreciated. Well done.
Lunch for residents was provided in the lounge to watch the Coronation to completion. This worried the staff moving tables, chairs and all cutlery, moving over from everywhere, quite hard work. This was over and above the home and was much appreciated. Well done.
Thank you for taking the time to review us, the team are happy that the Coronation was a good experience.
We visited my aunt for the second time yesterday. On each occasion, the staff were very pleasant and looked after us well. The manageress took time to show us my aunt's resident book and to explain some of the things they put on to keep the resident's interest up. The care home appeared spotless...
We visited my aunt for the second time yesterday. On each occasion, the staff were very pleasant and looked after us well. The manageress took time to show us my aunt's resident book and to explain some of the things they put on to keep the resident's interest up. The care home appeared spotless and we had tea in the quiet room which was very comfortable. The resident's lounge and dining room looked lovely and my wife commented on the options on the dinner and breakfast menus.
Thank you for taking the time to leave us a review. We appreciate all feedback and are very pleased you had a pleasant experience with us.
I was very impressed with the calm and friendly atmosphere in the home, which I think is more important than the decor, furnishings etc. However, the decor and furniture were very attractive, well-designed for comfort and very clean. I would recommend this home to any friend.
I was very impressed with the calm and friendly atmosphere in the home, which I think is more important than the decor, furnishings etc. However, the decor and furniture were very attractive, well-designed for comfort and very clean. I would recommend this home to any friend.
Thank you for taking the time to leave a review, its is much appreciated. I will be sure to pass your comments on to the team.
Gave her some laughter.
Gave her some laughter.
Thank you for taking the time to review us; we appreciate your feedback.
The home has a lovely friendly atmosphere and feels homely which was very important. It has nice outside spaces which are well kept. We find the staff...
The home has a lovely friendly atmosphere and feels homely which was very important. It has nice outside spaces which are well kept. We find the staff welcoming, caring and helpful.
Thank you for your feedback and kind words, the team are very appreciative.
Overall my family were disappointed with Chater Lodge. Dad stayed for 4 weeks. On the positive, the food was excellent and a few of the staff were caring and attentive. However, Dad was moved to a ground floor room (at his request) which it turned out did not have a working TV point or WiFi signal....
Overall my family were disappointed with Chater Lodge. Dad stayed for 4 weeks. On the positive, the food was excellent and a few of the staff were caring and attentive. However, Dad was moved to a ground floor room (at his request) which it turned out did not have a working TV point or WiFi signal. Dad has sundowning and is awake in the middle of the night. He was told very brusquely to get back to bed by night staff, however couldn’t even put the TV on. I raised the issue with the manager. It was still not resolved after 2 weeks. Staff are dementia trained apparently but we had no evidence of this given how Dad was spoken to at night. In addition, he had to get ready for bed and get dressed in the morning to fit in with their routine, not his. The website states that residents do not have to change GP - incorrect. Dad was re-registered without our knowledge or communication. Also, there have been no day trips and you have to wait ages to see staff at the weekend. They are elusive.
Thank you we appreciate all feedback and have made contact to discuss your concerns further.
The team at Chater Lodge have helped my mother to settle into her new home with amazing skill. They have been present when she's needed company or help and kept her healthy and busy with regular activities that bring smiles to her face. So reassuring that she is in a safe place.
The team at Chater Lodge have helped my mother to settle into her new home with amazing skill. They have been present when she's needed company or help and kept her healthy and busy with regular activities that bring smiles to her face. So reassuring that she is in a safe place.
Thank you so much for taking time to review us, we really appreciate all feedback recieved.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Oktoberfest celebrations We had a truly special day as we celebrated Oktoberfest with a German-themed day at Chater Lodge. Originating in Munich in 1810 to mark a royal wedding, Oktoberfest...
Hospital visits can feel overwhelming or stressful, but our residents never have to face them alone. Whether it's an annual check-up or an unexpected appointment, our dedicated team is always...
Oakham McDonald’s manager Nathan and his assistant Olivia kindly brought some gifts and cards for Eve who celebrated her 100th birthday on Saturday, after seeing the request for birthday cards...
There are no accreditations posted yet for Barchester Chater Lodge Care Home.
Hello. My name is Zoe, and I am the General Manager at Chater Lodge Care Home. I have worked in care settings since leaving school and have worked my...
Hello. My name is Zoe, and I am the General Manager at Chater Lodge Care Home. I have worked in care settings since leaving school and have worked my way up from apprentice to my current management position. I joined Chater House in 2012 and was soon promoted to Deputy Manager, and then again to General Manager in 2017. I have nearly completed an NVQ Level 5 in Leadership and Management. I take pride in ensuring the whole team provides high-quality care to all our residents, and I enjoy making people laugh and feeling loved.
I like taking on new challenges and learning all the time through new experiences and training. Outside of work, I like to spend my time keeping fit, walking my dogs and sitting in front of a fire reading about my favourite subject - Greek myths.
Hello. I am Mandy and 1 have worked in healthcare since 2000, gaining a wide range of care and nursing experience.
I joined Barchester in 2017,...
Hello. I am Mandy and 1 have worked in healthcare since 2000, gaining a wide range of care and nursing experience.
I joined Barchester in 2017, working at a home in Grantham as a Care Practitioner. In 2022 I transferred to Chater Lodge to become Deputy Manager and I am currently studying for a Level 5 Management qualification.
I love getting to know residents so I can make their days at our home as happy and comfortable as they can be.
Outside of work, my interests are cycling, keeping fit and spending time with my family.
Hello. I am Donna, the Administrator at Chater Lodge Care Home.
I joined the team in 2009 and have been proud to support the home for many years....
Hello. I am Donna, the Administrator at Chater Lodge Care Home.
I joined the team in 2009 and have been proud to support the home for many years. Before working in care, I spent several years in a busy sales office in a customer service role, building the organisational and communication skills I use every day.My role includes finance, data analysis, recruitment and supporting families with the practical side of moving into our home. I love getting to know our residents and their loved ones, and I really value the warm, family atmosphere we have here at Chater Lodge.
I’m known for being energetic and cheerful; outside of work I enjoy gardening and walking my dog.
Hello. I am Maria and I have lived in Ketton for most of my life.
I worked at the local primary school before joining Chater Lodge in 2019. My...
Hello. I am Maria and I have lived in Ketton for most of my life.
I worked at the local primary school before joining Chater Lodge in 2019. My first role here was as a Dining Host and have now found my passion in creating an interesting and inclusive programme of activities for all our residents. I like having fun with residents, dressing up, singing songs and celebrating special events. I love being a part of the team here and my career change to Activities Coordinator is the best thing I have ever done.
Hello, my name is Marta and I am the Head Chef at Chater Lodge. I have worked at Chater Lodge since 2018.
Cooking is my passion and has been for...
Hello, my name is Marta and I am the Head Chef at Chater Lodge. I have worked at Chater Lodge since 2018.
Cooking is my passion and has been for many years.
I ensure each resident enjoys tasty and nutritious food. I regularly speak to our residents to ensure the menu meets their tastes and requirements.
Tinumol is a Senior Carer at Chater Lodge and takes great pride in delivering care to our residents.
She shows compassion in every aspect of her...
Tinumol is a Senior Carer at Chater Lodge and takes great pride in delivering care to our residents.
She shows compassion in every aspect of her role and loves to spend time with our residents.
In her spare time Tinumol loves to cook and this is a huge passion for her.
My name is Anthony but everyone calls me Tony, I am Head of Maintenance here at Chater Lodge. I have been working at Chater Lodge since January 2023....
My name is Anthony but everyone calls me Tony, I am Head of Maintenance here at Chater Lodge. I have been working at Chater Lodge since January 2023. I work closely with both the General Manager and Deputy Manager to make changes within the home that will benefit our residents.
In my spare time, I am part of an amateur dramatics group and enjoy singing various songs, I was also part of a 'Rat pack' group, you will often find me singing to keep our residents entertained.
Michael came to Chater Lodge in the summer of 2023, looking for his own care needs he was apprehensive about coming into a care home, initially he...
Michael came to Chater Lodge in the summer of 2023, looking for his own care needs he was apprehensive about coming into a care home, initially he came to Chater Lodge for a short stay and then quickly fell in love with the home, its residents and colleagues that he decided to make Chater his home.
Michael was a Major in the British Army for over 40 years and has had so many life experiences in that time and lived in a variety of locations. He says that since the passing of Irene his loving Wife, he has found the new friendships he has forged at Chater Lodge have helped him with his grief.
Michael is so proud to have become the homes Resident Ambassador and is delighted to be given the opportunity to represent our home.
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