All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
These prices are only a guideline, please contact St John's Care Home to find out the exact price for your requirements.
St Johns Care Home is always open and welcomes visitors at any time.
There is a large on-site car park.
St John's Care Home has a Review Score of 9.6 (9.582) out of 10, based on 12 reviews in the last 2 years. Over all time St John's Care Home has 101 reviews.
Review from R J (Son of Resident) published on 25 June 2025
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for taking the time to write your review for St John's Care Home. It is so lovely to hear that your mum had the best experience whilst in our care for her respite stay and that you would recommend our home. Your lovely comments will be shared with the staff team. Warm regards,
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Review from Pamela H (Husband of Resident) published on 21 May 2025
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for taking the time to write your review for St John's Care Home, especially at this difficult time. Your positive feedback and lovely comments regarding the care for your husband will be shared with the staff team. Warmest regards
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Review from L B (Daughter of Resident) published on 9 April 2025
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for taking the time to leave your review for St John's Care Home. Your kind words and feedback mean a great deal to us and they will be shared with the staff team. We understand how difficult the decision can be but we are glad that your mum is feeling settled and that we are the best for your mum, it is our pleasure to include her and you into the St John's family. Warm regards,
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Review from J G (Daughter of Resident) published on 29 January 2025
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for reviewing St John's Care Home. We are so grateful to hear wonderful comments about the care provided from our fantastic team. Best Wishes,
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Review from Florence J (Daughter of Resident) published on 29 January 2025
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for taking the time to review St John's. We are so pleased to hear such wonderful comments about the care your mother receives. I will be sure to share with the team. Best Wishes,
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Review from D T (Daughter of Resident) published on 29 January 2025
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for taking the time to review St John's. We are delighted to hear your wonderful comments and always take feedback on board. Please be assured our care staffing is rota'd the same for each day of the week, if you do wish to discuss please do not hesitate to pop in to see me. Best Wishes
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Review from F J (Daughter of Resident) published on 17 April 2024
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Reply from Violeta Latviene, Home Manager at St John's Care Home
Thank you for taking the time to leave a review for St John's Care Home. We appreciate your kind words and feedback which will be shared with the staff team. It is our pleasure to care for your mum and have her as part of the St John's family.
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Review from K Q (Daughter of Resident) published on 16 April 2024
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Reply from Violeta Latviene, Home Manager at St John's Care Home
Thank you for taking the time to leave your review for St John's Care Home. We appreciate your comments and your feedback regarding staffing levels has been noted. Warm regards.
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Review from Sandra H (Daughter of Resident) published on 26 December 2023
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Reply from Violeta Latviene, Home Manager at St John's Care Home
Thank you for taking the time to leave a review for St John's Care Home. Your comments will be taken on board and my door is always open for you to pop in. Warm regards
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Review from L H (Daughter of Resident) published on 25 December 2023
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Reply from Violeta Latviene, Home Manager at St John's Care Home
Thank you for taking the time to write your lovely review for St John's Care Home. We truly appreciate your positive feedback about the care your mum is receiving and your comments will be shared with the staff team. Warmest regards.
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Review from Jo K (Niece of Resident) published on 25 December 2023
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Reply from Violeta Latviene, Home Manager at St John's Care Home
Thank you so much for taking the time to leave your review for St John's Care Home. Your kind words will be passed on to the staff team and we value your feedback. It is our pleasure to have your aunt as part of our family here at St John's. Warmest regards,
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Review from Joy C (Sister of Resident) published on 7 September 2023
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Reply from Violeta Latviene, Home Manager at St John's Care Home
Thank you for taking the time to leave your review with your kind words and feedback for St John's Care Home. It is our pleasure to care for your sister and include her in our St John's family. Your comments will be shared with the staff team. Best regards.
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Review from Katie B (Daughter of Resident) published on 29 June 2023
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for leaving your lovely review and for your kind words. It is our pleasure to care for your mum and have her as part of our family at St John's Care Home. Your feedback will be shared with the staff team.
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Review from Vanessa W (Daughter of Resident) published on 21 June 2023
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Reply from Emma McGregor, Marketing Executive at St John's Care Home
Thank you for your lovely review. It is our pleasure to care for your mum at St John's Care Home. We appreciate you taking the time to leave your feedback. Best regards.
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Review from Michael A (Son of Resident) published on 13 June 2023
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for taking the time to leave your review for St John's Care Home. We appreciate your feedback and kind words. Best regards.
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Review from T D (Daughter of Resident) published on 13 June 2023
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you so much for taking the time to leave your review and for the kind words and feedback. It is our pleasure to care for your mum, and we are very happy to welcome her and for her to become part of our family at St John's Care Home.
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Review from K G (Son of Resident) published on 12 June 2023
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Your kind words and feedback are appreciated, and we thank you for taking the time to leave us a review. It is our pleasure to care for your mum here at St John's Care Home. Best regards.
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Review from J J (Daughter of Resident) published on 12 June 2023
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you so much for taking the time to leave us a review regarding the care we provide for your mother. Your kind words are appreciated, and I will pass your feedback on to the staff team.
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Review from S T (Daughter of Resident) published on 12 June 2023
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for your lovely comments. We appreciate you taking the time to send us your feedback, and it is our pleasure to care for your dad as part of our family here at St John's Care Home.
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Review from Tom W (Son of Resident) published on 31 March 2023
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Reply from Natalie Parnham, Home Manager at St John's Care Home
Thank you for your lovely review and kind words regarding the staff and care for your mother. Your feedback is appreciated, and it is a pleasure to include your mother as part of the family at St John's Care Home.
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The Review Score of 9.6 (9.582) out of 10 for St John's Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.600 for St John's Care Home is calculated as follows: ( (95 Excellents x 5) + (34 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 140 Ratings = 4.6
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.982 Points relating to the number of positive Reviews for St John's Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 11 Positive Reviews ÷ 11.2 = 0.982
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Aug 2019
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Job Title: Senior Customer Relations Manager
Joined: 2023
Your Senior Customer Relations Manager is Morgan Hicks, Morgan first started at Tallington Lodge in 2019, then worked across the wider group in 2022 and now will be your first point of contact when making an enquiry for care at St John’s Care Home.
She is here to help you through the whole journey of moving into our home, this includes: Answering any questions you have, helping to organise the move into our home and ensuring you or your loved one settles into life at St John’s.
Job Title: Care Assistant
Joined: 2011
Sharon is a Carer and Dementia Champion at St John's Care Home where she has worked for six years. As Dementia Champion she is developing a dementia strategy for the home and will roll it out alongside the care team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St John's Care Home to verify any information. View our terms and conditions. St John's Care Home has an Enhanced Service - more info.