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Neale Court Care Home

Neale Road, North Hykeham, Lincoln, Lincolnshire LN6 9UA
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Neale Court is a very well run, organised, and clean care homeNeil L(Son of Resident/Service User)
Neale Court Care Home, Lincoln
Staff are very friendly and welcoming, very helpful and efficientIan P(Son of Resident/Service User)
Neale Court Care Home, Lincoln
I find the staff very friendly and very helpful at all timesSandy K(Friend of Resident/Service User)
Neale Court Care Home, Lincoln

Neale Court Care Home in Lincoln provides tailored residential and dementia care in a warm, supportive setting designed to meet a range of individual needs. With its intimate size and friendly atmosphere, the home fosters a close-knit community where residents feel comfortable, valued, and at home.

Accommodation options include spacious ensuite bedrooms as well as self-contained apartments featuring a private lounge, fitted kitchen, and ensuite shower facilities. These choices allow residents...  

Care Provided by Neale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,450
Residential Dementia CareFrom £1,400From £1,450

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

Contact Neale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kayleigh Moss(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (46)

Visiting

  • Visitors welcome at any time.

Parking

  • There is car parking on site.

Neale Court Care Home Reviews (70)

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9.6

Neale Court Care Home has a Review Score of 9.6 (9.616) out of 10, based on 12 reviews in the last 2 years. Over all time Neale Court Care Home has 70 reviews.

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Showing 70 reviews matching selected criteria
Review from Olwyn O (Daughter-in-law of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

Very pleasant home good staff. Only thing is was surprised there was no umbrellas outside in the garden for the residents to enjoy the sunshine. Also shortage of wheelchairs.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave your review for Neale Court Care Home. Your kind words will be shared with the staff team. Thank you for your feedback regarding the outdoor umbrellas, we have taken your comments on board and are looking into it.

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Review from Clive B (Husband of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

My wife has completed 6 weeks respite care and is now about to become a full-time resident. During this time, I and the family have been very satisfied with the level of care received from all the staff at Neale Court. The cleanliness, safety, facilities and food are excellent. Activities, which were restricted, are being increased at present, following the appointment of a new Activities Coordinator and will provide a wide range for residents to participate in and enjoy.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for your kind review of Neale Court Care Home. We are so happy you are pleased with the quality of care and how hard our staff work to make our residents happy, and pleased you also like our facilities offered. Your wife has really settled into our Neale Court family. Warmest regards,

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Review from Charles G (Resident / Service User) published on 13 November 2025 Submitted via Postal Card
Overall Experience
These are my comments after staying in the home for 3 weeks. All of the staff were very kind and considerate and waited to see that each person had what they required.
I was in contact with some members of the staff more than others, as she would expect. On the occasion I was taken out in a wheelchair for an hours ride.
The entertainments of game, quizzes, especially bingo and music were excellent and most persons were able to take part.

The time that I spent in the home will not be forgotten easily. With kind regards, Charles.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you so much for taking the time to leave your review for Neale Court Care Home after your stay with us. Your kind words will be shared with the staff team and we are pleased to hear that you enjoyed the quizzes, bingo and entertainment. You are welcome back at any time, if and when needed. Warmest regards,

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Review from C R (Daughter of Resident) published on 12 August 2025 Submitted via Website
Overall Experience
Mum has been a resident at Neale Court for just 3 years now. The staff are very attentive to all residents and have a good rapport with all visitors.
The manager always listens to any concerns raised and responds to them immediately in a very professional way.

The whole staff team works hard to create a happy, homely place for the residents to live.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave your lovely review for Neale Court Care Home. Your kind words and positive feedback will be shared with the staff team who will appreciate to hear your comments. It is a pleasure to have you and your mum as part of the Neale Court family. Warmest regards,

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Review from Wendy B (Daughter of Resident) published on 28 July 2025 Submitted via Website
Overall Experience

I have had my mum in here for five years and now have my dad here too , I can only say that the care they both receive , along with the company, compassion and support, is absolutely always 100 percent , also I always feel so welcomed and supported, the whole team are amazing and I would absolutely recommend.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave your review for Neale Court Care Home. Your kind words and positive comments will be passed on to the staff team as they will be happy to hear that your mum and dad are receiving the best care and that you would recommend our home. Warm regards,

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Review from Les T (Husband of Resident) published on 28 July 2025 Submitted via Website
Overall Experience
I am totally impressed with the dedication and care shown by the entire staff at Neale Court Care Home. From management to housekeeping, catering and activities teams, the commitment and ease by which they skilfully care for their residents in a challenging environment is remarkable.
My wife settled quickly and is happy and content.

On a personal note when visiting I am always greeted with a smile and cheerful hello which makes me feel part of the Neale Court family.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave your heartfelt review for Neale Court Care Home. Your positive feedback is appreciated and will be shared with the staff team who will be happy to read this. It's a pleasure to include you and your wife as part of the Neale Court family. Warmest regards,

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Review from Julie C (Daughter of Resident) published on 25 July 2025 Submitted via Website
Overall Experience
Activities staff have taken a nose dive since Mum first moved here Oct 23. Used to be a fun place to be, with music playing in the back ground, now its a sad place. Staff are very caring and work very hard but activities staff need sorting - more activities staff needed. Also not everyone likes crafts! my Mum needs more stimulation, so much so that I now pay for a private carer 2hrs a week to take her out. (not good considering the amount of fees paid). I am hoping her private caring does not go against her receiving her share of activity.

Mum used to like going to The Ark - there used to be enough staff to take 3 or more people there, just to get away from the home, now seemingly only 1 person can be taken, only 1 member of staff available to do it. The activity sheet states The Ark trip on Friday which portrays there is a trip of a few people - I find out today that its only for 1 person!!? Is the sheet just a paper exercise? disappointing for Mum. More staff needed please.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave your review for Neale Court Care Home. We are sorry to hear that you feel there's been a decline in the activities since your mum moved in. We completely understand how important it is for our residents to feel stimulated, engaged, and part of a lively, happy...  

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Review from F C (Daughter of Resident) published on 24 July 2025 Submitted via Website
Overall Experience
We as a family are pleased with the care my mother is being given at Neale Court.
We feel that the service and care is 1st class.

My only negative is that a few of the residents need more care than others. I myself have felt a little vulnerable at the few residents wandering around the lounge, a little pack like., or wandering round with cutlery in hand, or having their belongings moved etc. Perhaps a suggestion would be that if some residents that need the extra care they could use the 1st floor lounge and bedroom facilities.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave a review for Neale Court Care Home. Thank you so much for your kind words, we are really pleased to hear that you and your family are happy with the care your mother is receiving at Neale Court. It means a great deal to the whole team to know that their...  

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Review from R S (Son of Resident) published on 24 July 2025 Submitted via Website
Overall Experience

My mother is receiving the best care possible. I have no concerns about her welfare . She is happy and content and we are kept updated with her health and wellbeing. We have no concerns with her being there.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave a review for Neale Court Care Home. Your kind words and feedback will be shared with the staff team who will appreciate to hear this. Warm regards,

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Review from A H (Daughter of Resident) published on 24 July 2025 Submitted via Website
Overall Experience
Since mum has moved into Neale Court, its like she has had a new lease of life. She loves engaging in the activities but also sitting in the lovely garden and reading.
She is cared for, her room is clean and tidy with her own pictures on the walls.
She is treated with compassion and respect.
The food she assures us is fabulous and they take into account her dietary needs.

We know, unfortunately that not all homes are like this, and are very grateful to the staff.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for leaving your review for Neale Court Care Home. Your lovely comments and positive feedback for our home and the care provided for your mum will be shared with the staff team. It's wonderful to hear that she has a new lease of life and is enjoying the activities and the facilities. Warmest regards

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Review from Helen H (Daughter of Resident) published on 17 October 2024 Submitted via Website
Overall Experience

I cannot fault Neale Court. My dad moved there from another care home and the difference was immediately apparent. The resident's lounge is large and welcoming, resembling the lobby of a nice hotel. His en-suite bedroom was spacious and modern. However, it is the staff that makes this home what it is. Nothing was too much trouble and they genuinely care about the residents. My Dad was always treated with dignity and respect. His needs changed dramatically in the short time he was there and they adapted with ease. They were equally caring towards us, his family, allowing us to stay with him in his final days. I must also say that the food was always delicious and nicely presented. I would not hesitate to recommend Neale Court.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you so much for taking the time to write your lovely review for Neale Court Care Home, especially at this time. Your kind words and feedback mean the world to us and your comments will be shared with the team. It was a pleasure to care for your dad and welcome you all into the Neale Court family. Warmest regards

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Review from Alison W (Daughter of Resident) published on 26 September 2024 Submitted via Postal Card
Overall Experience

Very pleased with the overall care my father is receiving. Staff and management are all very competent in their jobs.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave your review for Neale Court Care Home. We appreciate your feedback and this will be shared with the staff team. It is a pleasure to care for your father and include him in the Neale Court family.

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Review from M E (Son of Resident) published on 18 March 2024 Submitted via Website
Overall Experience
Ever since my dad moved to Neale Court it has felt like home from home. Dad has a lovely room and the communal areas are comfortable and inviting.

I'm grateful for the care that Dad is given and I enjoy visiting him in his home at Neale Court.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to leave your review for Neale Court Care Home. Your kind words and feedback are appreciated and will be shared with the staff team. It is our pleasure to care for your dad and have him as part of the Neale Court family. Warm regards,

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Review from Kate L (Daughter-in-law of Resident) published on 6 March 2024 Submitted via Postal Card
Overall Experience

Having experienced other care homes, I cannot speak highly enough of the management and her team. Dignity and care paramount and each member of staff goes out of their way to deliver fantastic care!

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for your review of Neale Court Care Home, we appreciate all comments and feedback. We are delighted to hear how happy you have been with our care and support and I will share your kind words with the staff team.

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Review from Karen K (Daughter of Resident) published on 6 March 2024 Submitted via Website
Overall Experience
We were reluctant to let Mum go into a home, although the time was right. We looked around several and were most impressed with Neale Court. It was not just the surroundings (which are beautiful) but the warmth of all the staff and the general feel of the home.
The staff have not had an easy run with Mum, she can be somewhat challenging. The staff have been great with her.
From the manager, carers, kitchen, cleaners and activity ladies (sorry if I missed anyone) have all been fantastic.

I would highly recommend it.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to add your review for Neale Court Care Home. We appreciate your kind words and your feedback. Your positive comments will be shared with the staff team. Warm regards.

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Review from Phil K (Husband of Resident) published on 4 March 2024 Submitted via Postal Card
Overall Experience

My wife moved from another care home, it was like moving from a bad B&B to a five-star hotel. It felt like we had won the lottery. I can't fault the home in any way. Absolutely excellent.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you so much for taking the time to leave your review. Your kind words are appreciated and will be shared with the staff at Neale Court Care Home.

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Review from Jeremy H (Friend of Resident) published on 27 February 2024 Submitted via Website
Overall Experience
Very impressive standard of care and facilities. Staff pleasant, friendly and helpful.
The home has a pleasant feel, and the gardens are nicely kept, and a good place to sit in the warmer months.

The catering is also of a high standard.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to add a review for Neale Court Care Home. It's lovely yo hear how happy you are with the care we provide for your loved one. Your comments will be passed on to the staff team.

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Review from Jane M (Daughter of Resident) published on 27 February 2024 Submitted via Website
Overall Experience

My very frail Mum came into Neale Court in January. The care and consideration given to Mum have been amazing so far. The food is lovely, Mum gets to choose if she wants a cooked breakfast and loves a bacon sandwich! All the staff I have met so far have been cheerful and understanding of Mum's needs. The room is very bright, airy and kept clean but homely. I honestly can't put into words how happy I am Mum is safe, warm, clean and well cared for.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you so much for your lovely review and kind words. We appreciate you taking the time to leave your review, and your comments will be passed on to the staff team. It's lovely to hear that your mum is settling in well at Neale Court, and we are really happy to welcome her into the Neale Court family. Warm regards.

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Review from Tina E (Daughter of Resident) published on 25 September 2023 Submitted via Website
Overall Experience

The activities have been great fun, interesting and varied. Animal visits, live music and games. The room has been cleaned. Dad seems happy. Few issues of loss of glasses and personal clothes but this seems standard by all accounts.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you so much for taking the time to write such a lovely review for Neale Court Care Home. We are glad that you and your dad find the activities fun, interesting and varied. Your comments will be shared with the staff team and we shall endeavour to make sure your dad has all of his belongings. Best regards.

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Review from Lynda H (Daughter of Resident) published on 22 September 2023 Submitted via Website
Overall Experience
Absolutely fantastic home. The residents are so well looked after by fabulous staff in a beautiful setting.

There are always activities going on and families are welcome to join in. The actual home is beautifully furnished, it's like a 5-star hotel.

Reply from Kayleigh Moss, Home Manager at Neale Court Care Home

Thank you for taking the time to write such a lovely review for Neale Court Care Home. We appreciate your kind words and support for our home and your comments will be shared with the staff team. Warm regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 21 May 2026

    Held at Neale Court Care home in North Hykeham, the event invited staff members, friends and relatives of residents to take part in a free immersive experience designed to offer...

  • 15 Oct 2025

    Neale Court Care Home, situated in a quiet area of North Hykeham, Lincoln, is delighted to announce the launch of its new monthly Community Coffee Mornings. Following a recent refurbishment,...

  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

Upcoming Events

There are no upcoming events for Neale Court Care Home.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Neale Court Care Home.

Meet the Team (2)

Kayleigh Moss
Kayleigh MossJob Title:Home ManagerJoined: 2015

Kayleigh Moss is our Home Manager at Neale Court Care Home. Kayleigh has worked at Neale Court since 2015 in various roles including Deputy Manager and now as our Home Manager. She knows our residents, staff and families well and is passionate about delivering the highest standards of care and support. She operates an open-door policy and is more than happy to welcome families and residents to join her for a chat over a cuppa at any time.

Emma Hall
Emma HallJob Title:Home Administrator

Emma has worked at Neale Court since 2016, she lives locally and loves working with people. She keeps the administration running smoothly for the home and brightens everyone's day as she's always smiling!

Frequently Asked Questions about Neale Court Care Home

What types of Care is Neale Court Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Neale Court Care Home have?

There are 46 Single Rooms.

What are the Facilities & Services at Neale Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Neale Court Care Home to the centre of Lincoln?

4.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Neale Court Care Home to verify any information. View our terms and conditions. Neale Court Care Home has an Enhanced Service -more info.