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Neale Court Care Home

Neale Road, North Hykeham, Lincoln, Lincolnshire LN6 9UA
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Neale Court is a very well run, organised, and clean care homeNeil L(Son of Resident/Service User)
Neale Court Care Home, Lincoln
Staff are very friendly and welcoming, very helpful and efficientIan P(Son of Resident/Service User)
Neale Court Care Home, Lincoln
I find the staff very friendly and very helpful at all timesSandy K(Friend of Resident/Service User)
Neale Court Care Home, Lincoln

Neale Court Care Home in Lincoln provides tailored residential and dementia care in a warm, supportive setting designed to meet a range of individual needs. With its intimate size and friendly atmosphere, the home fosters a close-knit community where residents feel comfortable, valued, and at home.

Accommodation options include spacious ensuite bedrooms as well as self-contained apartments featuring a private lounge, fitted kitchen, and ensuite shower facilities. These choices allow residents...  

Care Provided by Neale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,450
Residential Dementia CareFrom £1,400From £1,450

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

Contact Neale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kayleigh Moss(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (46)

Visiting

  • Visitors welcome at any time.

Parking

  • There is car parking on site.

Neale Court Care Home Reviews (70)

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9.6

Neale Court Care Home has a Review Score of 9.6 (9.616) out of 10, based on 12 reviews in the last 2 years. Over all time Neale Court Care Home has 70 reviews.

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Showing 70 reviews matching selected criteria
Review from Christine L (Daughter of Resident) published on 13 November 2020 Submitted via Website
Overall Experience

When I walked into Neale Court, I knew this was going to be a lovely home for Mum. You can tell the staff here are working as carers because they are passionate about caring, not just doing a job. The interaction from the staff to me as a relative has been positive and friendly. I am always contacted if Mums needs change. I would recommend this care home 100-per-cent.

Reply from Becky Hunt, Home Manager at Neale Court Care Home

Thank you for taking the time to write a review for Neale Court, we will pass your kind comments on to the staff team. We appreciate your feedback and are pleased to hear that your Mum is happy with us here at Neale Court.

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Review from Linda B (Daughter of Resident) published on 12 November 2020 Submitted via Website
Overall Experience
My mum is 102 and has been cared for the utmost warmth and concern. I would not dream of her being cared for anywhere else.

The staff are amazing, and my mum has settled so well; she is now putting on a bit of weight and is contented, what else can you ask for!

Reply from Becky Hunt, Home Manager at Neale Court Care Home

Thank you for taking the time to leave a review for Neale Court, it's an absolute pleasure to care for your mother and we are very pleased that she has settled with us so well at Neale Court.

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Review from Sue G (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card
Overall Experience

My mum came out of hospital and needed respite care. On telephoning the care home we were greeted by a very friendly receptionist, so helpful. A room was arranged and mum moved in. I cannot thank the wonderful staff enough, amazing care. Mum had always been daunted by a nursing home stay but not here. We felt part of a lovely atmosphere and the staff cannot do enough for the residents and families.

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Review from Bryan B (Resident / Service User) published on 29 January 2020 Submitted via Postal Card
Overall Experience

Everything's excellent.

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Review from Sarah H (Granddaughter of Resident) published on 28 May 2019 Submitted via Website
Overall Experience
I cannot express how amazing the staff from care to catering to housekeeping to management. Neale Court Staff are all one in a million. We were very anxious about putting my grandma in care back in January 2018. Most of the homes we looked around we didn’t want grandma to go too.
We walked into Neale Court they stated their residents family are their family and they definitely didn’t go against their word. Caring, compassionate, communication, commitment, courage were all outstanding and nothing ever too much trouble.
I would highly recommend Neale Court to anyone's loved ones.

You all deserve a medal.

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Review from A Y (Niece of Resident) published on 10 April 2019 Submitted via Postal Card
Overall Experience

My first impressions of Neale Court is of a beautifully clean home with caring, friendly staff who pay attention to detail. It is early days for my Aunty but the staff are making every effort to ensure she is well looked after and cared for.

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Review from Charlotte (Granddaughter of Resident) published on 15 March 2019 Submitted via Website
Overall Experience

From the first time we looked around Neale Court we knew it was absolutely perfect for my Grandmother. Over the 3 years she lived there the staff were wonderful with her especially in the last few weeks of her life. I know my Grandmother was very happy living there and we cannot thank all the staff enough for all their care and support.

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Review from K O (Wife of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience
My husband went into Neale Court as I had not had a break for 2 years.
He was so well looked after by all the staff, he really enjoyed the food and the place.
He said he will go back any time again that I need a rest.

We would both like to say a big thank you to all concerned.

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Review from Sandy K (Friend of Resident) published on 18 September 2018 Submitted via Postal Card
Overall Experience

I find the staff very friendly and very helpful at all times. The person I know gets his meds on time and regular meals, which is a weight off my mind. They call the doctors if concerned about his health. It's nice to see the integrating of staff with him too. They take him out in the garden and out to the village. I'm allowed to take him out as well.

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Review from Ian P (Son of Resident) published on 15 August 2018 Submitted via Postal Card
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Staff are very friendly and welcoming, very helpful and efficient.

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Review from J O (Daughter-in-law of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
We are very happy with the care my father in law has received.
They always make sure his needs are met.

All the carers are very good and very easy to talk to.

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Review from Sandra B (Wife of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience
The staff and management were very friendly and looked after my husband very well. My husband has a lot of problems he is on oxygen all the time and they coped with that very well. He also has COPD, heart failure and short memory dementia and they looked after him very well.

He also needs help getting washed and dressed and sometimes with the toilet. The service was good and he is going again.

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Review from Rosemary J (Daughter of Resident) published on 30 April 2018 Submitted via Postal Card
Overall Experience
My mother was in Neale Court for over four years and during this time, the care she received was excellent.
The staff went out of their way to see that all her needs were met, and throughout her last illness couldn't have done more to make her comfortable and content.
They became her friends as well as her carers.
The staff always made friends and family welcome at all time and were extremely kind to me. Letting me stay with mum day and night towards the end of her life.

I would like to say a massive thank you to everyone at Neale Court you were wonderful!

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Review from Edith Joan J (Resident / Service User) published on 26 March 2018 Submitted via Postal Card
Overall Experience

When my health deteriorated and I decided to look for a care home, Neale Court was mentioned and when I visited to view the accommodation I found the staff extremely friendly and welcoming. The individual flats were ideal for me, unfortunately, I had only been in my flat a few weeks when I became very ill and had to spend several weeks in the hospital, however, once coming back to my flat all the staff have looked after me extremely well and nothing is too much trouble.

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Review from M S (Resident / Service User) published on 19 March 2018 Submitted via Postal Card
Overall Experience

I have been in Neale Court since 22 December and have found the room, staff, food very good. I have not been to many activities as I like my own company but the ones I have been to were very good.

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Review from Diane W (Daughter-in-law of Resident) published on 15 March 2018 Submitted via Postal Card
Overall Experience

I can highly recommend Neale Court. The staff and management are caring and considerate at all times. The atmosphere is wonderful and it really does feel like home. Visitors are welcomed and everyone is friendly and helpful. Anyone thinking of Neale Court as a future home for their relative should feel confident they will be relaxed and happy as nothing is too much trouble for the carers here.

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Review from Julie K (Niece of Resident) published on 14 March 2018 Submitted via Website
Overall Experience

I have visited this home serveral times to see my uncle. The staff are always friendly and professional. The care they give to the residents is excellent, their patience and kindness towards them. They have time for them and encourage the residents to participate in activities. The residents enjoy lovely meals and the home is always clean and tidy. My family couldn't wish for a better home for our realative to live in.

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Review from Mandy L (Daughter of Resident) published on 31 January 2018 Submitted via Website
Overall Experience

My mum has been in Neale Court for a while now. As I live in Scotland, unable to visit as frequently as I would like it gives me great comfort to know my mum is so well looked after. The carers are all wonderful, the food appears to be of a high standard from what I have seen. The manager was exceptional in getting my mum into respite initially then in permanently.

I can not recommend the place enough.

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Review from Carol R (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card
Overall Experience
The home is run very efficiently and is extremely well organised.
Mum's room/flat is kept immaculately clean.
She has always enjoyed activities and contact with staff who are polite, friendly and cheerful.
She has found the meals to be very good.
Since her stroke and eventual release from the hospital towards the end of July, Mum has remained bedridden.
We have been delighted with the home's response to her situation.
She is changed regularly and repositioned on a regular basis.
She is kept very comfortable and is kept washed and clean to a high standard.
The staff have been conscientious about helping her to eat and drink and getting treatment immediately for any problems.

She is treated with dignity and kindness and respect at all times.

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Review from Neil L (Son of Resident) published on 25 April 2017 Submitted via Postal Card
Overall Experience

Mum has settled extremely well at Neale Court. she was made welcome the first day she entered the home. Neale Court is a very well run, organised, and clean care home that offers attentive, happy and very caring staff who have always dealt with my mum's needs with a totally professional attitude.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 21 May 2026

    Held at Neale Court Care home in North Hykeham, the event invited staff members, friends and relatives of residents to take part in a free immersive experience designed to offer...

  • 15 Oct 2025

    Neale Court Care Home, situated in a quiet area of North Hykeham, Lincoln, is delighted to announce the launch of its new monthly Community Coffee Mornings. Following a recent refurbishment,...

  • 12 Sep 2025

    Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...

Upcoming Events

There are no upcoming events for Neale Court Care Home.

Awards / Recognitions (13)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Neale Court Care Home.

Meet the Team (2)

Kayleigh Moss
Kayleigh MossJob Title:Home ManagerJoined: 2015

Kayleigh Moss is our Home Manager at Neale Court Care Home. Kayleigh has worked at Neale Court since 2015 in various roles including Deputy Manager and now as our Home Manager. She knows our residents, staff and families well and is passionate about delivering the highest standards of care and support. She operates an open-door policy and is more than happy to welcome families and residents to join her for a chat over a cuppa at any time.

Emma Hall
Emma HallJob Title:Home Administrator

Emma has worked at Neale Court since 2016, she lives locally and loves working with people. She keeps the administration running smoothly for the home and brightens everyone's day as she's always smiling!

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