
Neale Court is a very well run, organised, and clean care homeNeil L(Son of Resident/Service User)

Staff are very friendly and welcoming, very helpful and efficientIan P(Son of Resident/Service User)

I find the staff very friendly and very helpful at all timesSandy K(Friend of Resident/Service User)

Neale Court is a very well run, organised, and clean care homeNeil L(Son of Resident/Service User)

Staff are very friendly and welcoming, very helpful and efficientIan P(Son of Resident/Service User)

I find the staff very friendly and very helpful at all timesSandy K(Friend of Resident/Service User)

Neale Court Care Home in Lincoln provides tailored residential and dementia care in a warm, supportive setting designed to meet a range of individual needs. With its intimate size and friendly atmosphere, the home fosters a close-knit community where residents feel comfortable, valued, and at home.
Accommodation options include spacious ensuite bedrooms as well as self-contained apartments featuring a private lounge, fitted kitchen, and ensuite shower facilities. These choices allow residents...
Care Provided by Neale Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
The price(s) shown are provided by the care home. Contact Neale Court Care Home for full pricing details and T&Cs.
Contact Neale Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Kayleigh Moss (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
- Number of floors: 2
Room Information
- Single Rooms (46)
Visiting
- Visitors welcome at any time.
Parking
- There is car parking on site.
Neale Court Care Home Reviews (73)
Neale Court Care Home has a Review Score of 9.7 (9.705) out of 10, based on 15 reviews in the last 2 years.
Over all time Neale Court Care Home has 73 reviews.
The staff are always upbeat and happy to help and genuinely care. My mother has been much happier and mentally alert since moving in.
Thank you for taking the time to leave a review for Neale Court Care Home, we appreciate all comments and feedback. It's lovely to hear that you are so happy with our care of your loved one.
Both my parents entered Neale Court Care Home in March 2020. During that time, myself and my husband have been welcomed into Neale Court and made to feel like part of the Neale Court family. Unfortunately, my dad deteriorated quite quickly (his condition was the reason they entered Neale Court). In his final days, both my husband and I were allowed in to care for him and to support my mum and were included in staff Covid testing to ensure safety. Neale Court supported us after Dad's death and gave excellent care to my bereaved mum. Mum continues to reside there and is very happy. I would be very happy to recommend Neale Court to anyone thinking about residential care for their loved one.
Thank you for your very kind review of Neale Court Care Home, it was our pleasure to care for your parents as part of our Neale Court family. I will share your comments with our staff team.
Mum was a resident at Neale Court for over 4 years until July 2020 when she sadly passed away. She chose Neale Court herself after looking around several other care homes and the family reading the good reviews. She was very happy there, all staff were exceptional and compassionate and looked after her with high standards right until the end. Mum considered all staff as being her friends and was grateful for everything they did for her. Well done to all staff and thank you for looking after my Mum so well.
Thank you for taking the time to write a review for Neale Court Care Home, we appreciate all comments and feedback. It is wonderful to hear that you were so pleased with the care of your mother, it was a pleasure to care for her. I will ensure that your kind words are passed on to our staff team.
When I walked into Neale Court, I knew this was going to be a lovely home for Mum. You can tell the staff here are working as carers because they are passionate about caring, not just doing a job. The interaction from the staff to me as a relative has been positive and friendly. I am always contacted if Mums needs change. I would recommend this care home 100-per-cent.
Thank you for taking the time to write a review for Neale Court, we will pass your kind comments on to the staff team. We appreciate your feedback and are pleased to hear that your Mum is happy with us here at Neale Court.
The staff are amazing, and my mum has settled so well; she is now putting on a bit of weight and is contented, what else can you ask for!
Thank you for taking the time to leave a review for Neale Court, it's an absolute pleasure to care for your mother and we are very pleased that she has settled with us so well at Neale Court.
My mum came out of hospital and needed respite care. On telephoning the care home we were greeted by a very friendly receptionist, so helpful. A room was arranged and mum moved in. I cannot thank the wonderful staff enough, amazing care. Mum had always been daunted by a nursing home stay but not here. We felt part of a lovely atmosphere and the staff cannot do enough for the residents and families.
Everything's excellent.
We walked into Neale Court they stated their residents family are their family and they definitely didn’t go against their word. Caring, compassionate, communication, commitment, courage were all outstanding and nothing ever too much trouble.
I would highly recommend Neale Court to anyone's loved ones.
You all deserve a medal.
My first impressions of Neale Court is of a beautifully clean home with caring, friendly staff who pay attention to detail. It is early days for my Aunty but the staff are making every effort to ensure she is well looked after and cared for.
From the first time we looked around Neale Court we knew it was absolutely perfect for my Grandmother. Over the 3 years she lived there the staff were wonderful with her especially in the last few weeks of her life. I know my Grandmother was very happy living there and we cannot thank all the staff enough for all their care and support.
He was so well looked after by all the staff, he really enjoyed the food and the place.
He said he will go back any time again that I need a rest.
We would both like to say a big thank you to all concerned.
I find the staff very friendly and very helpful at all times. The person I know gets his meds on time and regular meals, which is a weight off my mind. They call the doctors if concerned about his health. It's nice to see the integrating of staff with him too. They take him out in the garden and out to the village. I'm allowed to take him out as well.
Staff are very friendly and welcoming, very helpful and efficient.
They always make sure his needs are met.
All the carers are very good and very easy to talk to.
He also needs help getting washed and dressed and sometimes with the toilet. The service was good and he is going again.
The staff went out of their way to see that all her needs were met, and throughout her last illness couldn't have done more to make her comfortable and content.
They became her friends as well as her carers.
The staff always made friends and family welcome at all time and were extremely kind to me. Letting me stay with mum day and night towards the end of her life.
I would like to say a massive thank you to everyone at Neale Court you were wonderful!
When my health deteriorated and I decided to look for a care home, Neale Court was mentioned and when I visited to view the accommodation I found the staff extremely friendly and welcoming. The individual flats were ideal for me, unfortunately, I had only been in my flat a few weeks when I became very ill and had to spend several weeks in the hospital, however, once coming back to my flat all the staff have looked after me extremely well and nothing is too much trouble.
I have been in Neale Court since 22 December and have found the room, staff, food very good. I have not been to many activities as I like my own company but the ones I have been to were very good.
I can highly recommend Neale Court. The staff and management are caring and considerate at all times. The atmosphere is wonderful and it really does feel like home. Visitors are welcomed and everyone is friendly and helpful. Anyone thinking of Neale Court as a future home for their relative should feel confident they will be relaxed and happy as nothing is too much trouble for the carers here.
I have visited this home serveral times to see my uncle. The staff are always friendly and professional. The care they give to the residents is excellent, their patience and kindness towards them. They have time for them and encourage the residents to participate in activities. The residents enjoy lovely meals and the home is always clean and tidy. My family couldn't wish for a better home for our realative to live in.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 July 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 21 May 2026
Held at Neale Court Care home in North Hykeham, the event invited staff members, friends and relatives of residents to take part in a free immersive experience designed to offer...
- 15 Oct 2025
Neale Court Care Home, situated in a quiet area of North Hykeham, Lincoln, is delighted to announce the launch of its new monthly Community Coffee Mornings. Following a recent refurbishment,...
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
There are no upcoming events for Neale Court Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Neale Court Care Home.
Meet the Team (2)

Kayleigh Moss is our Home Manager at Neale Court Care Home. Kayleigh has worked at Neale Court since 2015 in various roles including Deputy Manager and now as our Home Manager. She knows our residents, staff and families well and is passionate about delivering the highest standards of care and support. She operates an open-door policy and is more than happy to welcome families and residents to join her for a chat over a cuppa at any time.

Emma has worked at Neale Court since 2016, she lives locally and loves working with people. She keeps the administration running smoothly for the home and brightens everyone's day as she's always smiling!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Neale Court Care Home to verify any information. View our terms and conditions. Neale Court Care Home has an Enhanced Service -more info.