Review from Jo M (Wife of Resident) published on 16 July 2018
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My Husband moved into The Old Hall approximately 6 months ago and I have found everything they provide for his comfort and well-being second to none. As far as the staff goes - from management to 'hands-on', the love and care shown to every resident is obvious as soon as one walks through the door.
It is dedication at its highest level - these people don't just 'do a job', they give total commitment. I cannot speak more highly of this wonderful place.
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Review from W S (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff always friendly, approachable, helpful, caring, thoughtful and fun! They truly care for the residents and their welfare. I could not recommend them highly enough.
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Review from Tess M (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All staff are kind, caring, professional, friendly and very approachable both for residents and their families. I truly would not want my Dad to live anywhere else. The food looks super and I have sampled cakes and puddings which are lovely. Dad's bedroom is bright and airy. Everywhere smells nice and
the garden is beautiful. This place is wonderful and I always enjoy visiting my Dad and chatting to all the super staff.
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Review from Sue R (Daughter of Resident) published on 28 March 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
The Old Hall proved to be an excellent place for mum to spend the last 15 months of her life. The care was consistent of a high standard, with all the staff seemingly committed and hard working. It was efficiently organised and well led and staff seemed well trained and capable. We felt quite reassured
that mum was well looked after by carers who were good humoured, kind and patient. The Old Hall is a lovely old building and while it may not have all the facilities of a purpose-built home, it was safe and well decorated and comfortable throughout. There was always a warm and homely atmosphere, with a range of activities going on to enhance the residents’ quality of life, and the garden outside was lovely. The home seemed well supported by outside agencies, such as district nurses, Marie Curie nurses and the close by GP practice. There was good communication with the family and we were always welcomed and well looked after. We could not have wished for a better care home for mum.
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Review from S C (Granddaughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
This care home offers the best care service I have ever seen in a care home.
The staff provide excellent care and welfare facilities. The home is always clean and tidy.
Furniture replaced as required always look cared for.
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Review from Derek B (Brother of Resident) published on 1 September 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care my sister gets at this home can only be described as wonderful. All the staff and management give her the love and care you hope for, and she deserves, which makes the family's concerns a whole lot easier to deal with.
On behalf of my family can I thank everyone for the way they all look
after our sister.
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Review from Lynn S (Daughter-in-law of Resident) published on 28 June 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother in law has undergone a transformation since joining The Old Hall.
All for the better.
She suffers from Alzheimer's and the specialist care she has received has helped her to flourish.
She's confident, contented and happy.
I have genuinely no complaints regarding her care and wish other
homes could reach such a standard.
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Review from G S (Son of Resident) published on 28 June 2017
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother came to live at The Old Hall in January 2017.
All my expectations for my mother's care and needs have been realised and much more, which I can only put down to the truly amazing staff and ethos of the home.
The transformation both in my mother's physical and emotional well-being has been
immense.
She is content, confident and at last happy.
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Review from David W (Power of Attorney of Resident) published on 20 March 2017
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Having experienced 8 months of extremely good care of my next door neighbour, he entered the house in June 2016 and from that day he was happy and contented with the staff, residents and the care and I can only add my observations that he was well looked after right up to end of life for which I was
extremely grateful. Marks out of ten (9 and a half). Food, staff and management, everything was done to make him feel at home. Job well done.
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Review from N R (Friend of Resident) published on 9 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Friendly home well trained staff. Everyone always happy to help. Manager outstanding. My friend is very happy here. Refreshments always offered.
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Review from Audrey M (Daughter-in-law of Resident) published on 9 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Since my mother-in-law was admitted after a stay in hospital due to a fall she has been so well looked after. Nothing is too much for the staff in relation to her well-being including the fact that she only likes brown bread! The staff are also very welcoming of visitors. Since my mother-in-law has
been here which has only been two weeks, she has come on in leaps and bound in her recovery. Thank you.
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Review from Claire B (Daughter of Resident) published on 9 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The home is lovely and clean. Staff very friendly. There is no unpleasant smell when you walk in mum is very well cared for. She is very happy here. The home is "home from home".
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Review from Linda K (Niece of Resident) published on 9 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent care, very friendly staff.
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Review from Emma A (Friend of Resident) published on 9 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The residents and staff seem to have a great bond. The atmosphere is homely. Everyone seems to be one big family.
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Review from A C (Granddaughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care that my grandad received was outstanding. He was able to call The Old Hall and also the staff became family. I couldn't have asked my grandad to have spent his last few years anywhere else.
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Review from Amy N (Friend of Resident) published on 8 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Brilliant care would definitely recommend!
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Review from Ray C (Friend of Resident) published on 8 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Pleasant always.
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Review from L A (Daughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Fantastic home with dedicated staff that really care.
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Review from A B (Granddaughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Fantastic, clean and welcoming care home. Food looks amazing and my nan and grandad were both very happy when they were here and the care was fabulous.
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Review from L B H (Resident) published on 7 December 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
As always the staff are very helpful, friendly and very professional.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
24 Apr 2019
Overall
Outstanding
Caring
Outstanding
Effective
Outstanding
Responsive
Outstanding
Safe
Outstanding
Well-led
Outstanding
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Report
What types of Care is The Old Hall registered for?
Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Old Hall have?
There are 21 Single Rooms.
What are the Facilities & Services at The Old Hall?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is The Old Hall to the centre of Sleaford?
7.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Old Hall to verify any information. View our terms and conditions. The Old Hall has an Basic Service - more info.