Ruckland Court Care Home

Ruckland Avenue, Lincoln LN1 3TP
Review Us
9.7 64 Reviews
  • Ruckland Court Care Home, Lincoln
Ruckland Court Care Home is located in the North of Lincoln on the Ermine West estate. The home provides long term residential care, specialist dementia care and short term respite care. Ruckland Court has a range of accommodation including self contained apartments, enabling residents to maintain their independence.

Accommodation includes bedrooms and en-suite facilities with the option of a kitchenette in some of the rooms. Residents are encouraged to personalise their space with their own furnishings and belongings. There are communal lounge and dining areas on each floor where residents can choose to socialise and take meals if they wish.

The Coffee Club is a lovely place to entertain family and friends or the in-house pub for social occasions. There is the cinema room for residents to enjoy regular movie nights and the hair salon for the residents to have their weekly set and blow-dry.

The garden is well maintained and secure with pleasant seating areas for residents and their families to enjoy. The home is adjacent to the Ermine playing fields and close to local shops and amenities. All areas of the home are wheelchair accessible and there is a lift to the first floor. Daily activities are provided for residents to join in if they choose, including gentle exercise, arts and crafts, gardening and games. The home is regularly visited by outside entertainers and local community groups.

Care staff are friendly, well-trained and provide round-the-clock professional assistance according to individual requirements. Residents are visited by a hairdresser, chiropodist and local health care professionals when required.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375
  • Self-Funded Residential Dementia Care: from £1375
  • RESPITE Self-Funded Residential Care: from £1425
  • RESPITE Self-Funded Residential Dementia Care: from £1425

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Ruckland Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Adam Atkin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • Visitors welcome at any time.

Parking

  • There is a car park available onsite.

9.7

Ruckland Court Care Home has a Review Score of 9.7 (9.665) out of 10, based on 16 reviews in the last 2 years.
Over all time Ruckland Court Care Home has 64 reviews.

Overall Experience
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Date Published
  • 64
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Reviewer Connection to Ruckland Court Care Home
  • 30
  • 13
  • 5
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  • 2
  • 1
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Total of 64, showing 1-20
Review from Andrew O (Son of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I really cannot understand how they get the high quality reviews they do. The facilities appear towards the top end and the "sell in" appeared so positive however the reality of care was something very different to be observed and experienced. Promises of involvement and communication proved empty handed,
care and compassion was clearly lacking with repetitive oversights despite raising concerns and not once, despite raising these concerns could they follow their own complaints process - not even the manager!
It is pretty obvious that senior management has been promoted through longevity not ability or skill set - something that then fed down.
Due to his fragile state of health we had to think long and hard about moving dad elsewhere but thank goodness we did as from the moment he arrived at his new home they were exceptional from beginning to end.
Make sure you look through the gloss
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

We are really sorry to hear that your fathers stay at our home hasnt met your expectations. We take complaints seriously and genuinely value your feedback, as it helps us improve and provide the best care possible. Adam shared our complaints procedures with you, and if youd like to discuss your concerns further, please feel free to reach out to our area manager, Zuzana Wales.

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Review from David L (Husband of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautifully presented room a delight light and airy. Staff bright and cheerful, always happy to assist. Food good, English cooking great variety , well presented. All in all a great experience at a sad time.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to write your review for Ruckland Court Care Home. Your kind words and positive feedback will be shared with the staff team here who will be glad to hear that you had a good experience at a sad time. Our staff are always here to support you when needed. Warmest regards,

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Review from Simon Z (Son of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all of the staff for the amazing care everyone at Ruckland Court has shown towards my Mum JB. It was a difficult decision for the family and father to take but with the Alziemers at an advanced level we had run out of options. We have been incredibly impressed with the facilities
at Ruckland Court, along with the level of care, Mum couldn't be in a better place. Thank you three members of staff in particular for your help, very much appreciated.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave your review for Ruckland Court Care Home. Your kind words and positive feedback will be shared with the staff team who will be pleased to hear your lovely comments about the care provided for your mum. Warmest regards,

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Review from S K (Wife of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always found the day staff to be friendly, helpful and treated my husband with respect. Home was very accommodating at meal times, allowing family to join my husband for lunch. I found the staff very supportive in a very difficult time when my husband transitioned from care at home to moving into a
care home.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a review for us at Ruckland Court Care Home. Your positive comments and kind words for the care your husband received will be shared with the staff team. Warmest regards,

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Review from Rachel J (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Palliative care for my dad's last week of life.
A very happy, welcoming home.
Dad's dignity was respected at all times, even after he had passed away.
Lovely friendly, caring staff.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to write your review for the care given to your dad, especially at this sad time. Your kind words and feedback will be shared with the staff team here at Ruckland Court Care Home.

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Review from V V (Daughter of Resident) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Ruckland Court for respite. The care she received was respectful and dignified. The rooms and facilities are outstanding. I would definitely recommend Ruckland Court. The sense of comfort it gave me to know such lovely people were helping mum really put my mind at ease.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave your review for Ruckland Court Care Home. Your positive comments and kind words will be shared with the staff team. It means the world to us knowing that you would recommend Ruckland Court. It was a pleasure to care for your mum during her stay with us. Warmest regards,

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Review from C T (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were lovely, kind, gentle and supportive. The home itself is clean and has great facilities. My father was admitted essentially for end-of-life care and was well looked after, treated with kindness, respect and dignity. Thank you to all the staff for their kindness and the respect and dignity
shown to my father.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for leaving your review for Ruckland Court Care Home. We are so pleased to hear that you liked our facilities and that the staff team were kind , caring and showed dignity and respect, the feedback will be shared with them.

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Review from R H (Nephew of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault Ruckland at all. My Uncle has improved physically and mentally since moving in here. The staff are fantastic, polite, professional and genuinely caring. The management have been superb, very approachable and helpful.
I work in healthcare and visit many sheltered housing schemes and Ruckland
Court is quite simply the best I have known.
Thank you so much for offering such excellent care.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you so much for taking the time to leave your review for Ruckland Court Care Home. It is so lovely to hear that your Uncle has made improvements since moving to our home. Your kind words and positive comments will be shared with the staff team.

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Review from Sally R (Daughter of Resident) published on 22 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was going through a very hard time mentally, we chose to look into some respite care and contacted Ruckland court, the response we got was excellent, they were very understanding and offered us lots of support. Mum entered the home in October 2024 for 1 month. She has nothing but praise for
all concerned in her care, everyone was polite and couldn't do enough for her. The rooms were modern and beautifully decorated and she was very comfortable. She was included in all activities and went out on a trip which she thoroughly enjoyed. There was a hairdresser on site which she took advantage of. I wouldn't hesitate to recommend Ruckland Court. I'm sure Mum will return again in the near future.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you so much for taking the time to leave a review for Ruckland Court Care Home. Your kind words and positive feedback mean the world to us and your comments will be shared with the team. It was a pleasure to care for your mother and include you all in the Ruckland Court family. We would gladly welcome her back, if and when she needs to return.

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Review from Deborah M (Wife of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the whole look of the care home, clean, smart, user-friendly, easy access to garden, pleasant garden experience for all. Staff exceptionally pleasant, helpful and always smiling. Bedroom and ensuite also of very high standard, access to all amenities very good, user loved the cinema
and cafe and enjoyed his meals too, plenty of variety and would like to return soon.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to write a review for Ruckland Court Care Home. Your comments and feedback are truly appreciated and valued. It is lovely to hear that you and your husband both had a good experience at the home. Your positive comments will be shared with the staff team.

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Review from Linda T (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a really good experience overall. Thank you for your help. Staff lovely and helpful and management and receptionist very helpful.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for your lovely review for Ruckland Court. The positive feedback is appreciated and it's lovely to hear. Your comments will be shared with our dedicated staff team.

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Review from S S (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently celebrated her 89th birthday in the Dam Buster bar at Ruckland Court. We had a family gathering of approx 25 people, all the staff on duty that day went out of their way to make it a thoroughly enjoyable experience for Mum, making sure we had everything we needed. Although mum has only
been a resident for a short time, she and all the family have been made very welcome and nothing is too much trouble for the staff. Lastly, the Dam Buster bar was the perfect venue for the party which was enjoyed by everyone. Many thanks.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave your review. It is our pleasure to help you and all the family celebrate your mum's birthday and for welcoming you all into the Ruckland Court family. With the newly refurbished areas in the home, the Dambusters Arms Pub is the perfect place to have a family gathering where you can all be together and celebrate with your mum. Your positive comments will be shared with the staff team.

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Review from V H (Wife of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for 4 years. He is so well looked after. He now joins in the activities. I'm welcome when I go. I feel like one of the family. It's a lovely atmosphere. Can't praise all the staff enough.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave your lovely review for Ruckland Court Care Home. Your kind words and positive comments will be shared with the staff team. It's our pleasure to care for your husband and include you both in the Ruckland Court family.

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Review from Sarah S (Daughter of Resident) published on 27 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Ruckland Court for almost 3 years and I have nothing but praise for the home and for everyone that works there. The difference in her is unbelievable and from a place of desperation as her Alzheimers took hold before moving there, to the happy, laughing person she has returned to, has
been amazing and such a relief to see. She loves life again, and as much as possible with dementia, I have my mum back.
I will be forever grateful for the time and effort that the manager and his team invest in all the residents, it's the little things they do, caring gestures, jokes to make them laugh etc, basically being family to them, when family can't be there that make the difference.
Frankly, not only has Mum already been given 3 more years than than I thought possible, such was her decline, but my brother and I are now able to relax physically and mentally knowing she is safe and happy, and now in such beautiful surroundings too.
Thank you will never be enough.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave a lovely review for Ruckland Court. Your kind words mean a lot to us and it has been our pleasure to care for your mother. You and your family are welcome back anytime and we look forward to seeing you. Kind regards.

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Review from S K (Son of Resident) published on 12 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum became a resident almost 2 years ago, the care home has got better in terms of the environment she lives in and the staff who look after her. The new building which houses a spacious and relaxing lounge is excellent.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave your review, we appreciate your kind words and feedback. Thank you for your comments regarding the new lounges. It is our pleasure to care for your mum and be part of the Ruckland Court family. Warm regards.

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Review from C G (Daughter of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents are residents at Ruckland Court where they have their own rooms but spend their day together in Dad’s flat. We were encouraged to bring up many of their personal possessions collected over their long marriage so both their rooms have become a real home from home.
Mum and Dad have the
best of both worlds in the support provided being of light touch for Mum whilst she is relatively well and more in-depth for Dad who needs greater help with his daily living needs now.
All staff know them both well and that includes us as the wider family too. I am on first-name terms with the whole team and I feel very able to bring up any worries I or my sister may have in order to resolve them in the best interests of my parents. I think this illustrates the open communication and respect demonstrated to the residents and families at Ruckland Court and provides reassurance to my sister and I that my parents are well cared for and settled.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you so much for leaving your review for Ruckland Court. Your lovely words and kind feedback will be shared with the staff team.
It is our pleasure to care for your mum and dad and to have them both in the Ruckland Court family. My door is always open for you to come and have a chat. Warmest regards

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Review from Angela M (Niece of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would just like say that my auntie has only been in Ruckland Court Care Home for about two weeks. So, at this, the information will only be based on this very short time we have at the moment. All the staff are very friendly and supporting in her needs, comfort and mind. Also, we find they have been
very approachable in every area. So, a big thank you at this difficult time for our family.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for taking the time to leave your kind review for Ruckland Court Care Home, especially as your auntie has only been with us for a short time. We shall endeavour to look after her and make her as comfortable as we possibly can and we welcome her into the Ruckland Court family.

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Review from Jane W (Daughter of Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had a hospital appointment with an ongoing condition, when the sister took off Mum's dressings she said 'Wow! What home is Mum in?' 'They are looking after her very well, it must be a good home'. Yes, they are and yes it is!
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you so much for your feedback and for your kind words. It is our pleasure to care for your mum and I shall pass the comments on to the staff team who will be pleased to hear this.

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Review from Lillian S (Sister of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always find staff very kind and helpful.
Everywhere was lovely and clean.
Food always looks very nice and well presented.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for leaving a review for Ruckland Court Care Home, it's great to hear how happy you are with our staff and our home.

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Review from Denise B (Daughter of Resident) published on 24 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a gem! We were looking for a suitable home for mum, who has mobility problems and failing sight. After visiting numerous homes, I came across Ruckland Court and arranged a visit. I was shown around by a lady, who gave a very in-depth description of the home and apologised for the huge renovations
that were going on.
Mum moved in between Christmas and New Year. A huge change after living in her own home. She couldn’t have been made any more welcome.
The care in Ruckland is second to none. Having worked in a senior post in the NHS I was more than aware of the need for good quality, safe care and wanted the best for mum. And we have it. Every single member of staff I speak to knows my mum, no having to check notes to see who I am enquiring about. Nothing is too much for any of the staff. So kind and caring.
The manager is straight onto any queries and concerns I have are dealt with immediately.
We have found, in my opinion, the best home in Lincoln.
Reply from Adam Atkin, Home Manager at Ruckland Court Care Home

Thank you for your lovely review and kind words about Ruckland Court Care Home and our team of staff. It is a pleasure to welcome your mum into our home and it is lovely to hear that you are happy with our care for your mum. Your kind words will be passed onto the team. Best regards,

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Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Ruckland Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for Ruckland Court Care Home is calculated as follows: ( (148 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 185 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ruckland Court Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (7)

Adam

Adam Atkin

Job Title: Home Manager Joined: 2018

Adam is our Home Manager at Ruckland Court and is passionate about caring for older people. Adam has worked at Ruckland Court since 2018 in various roles and was promoted from Deputy Manager to Home Manager in 2022. He knows our residents and their families well and is dedicated to providing the highest standards of person centred care.

Melissa

Melissa Stothard

Job Title: Home Administrator Joined: 2019

Melissa is our home administrator at Ruckland Court. She has worked here since 2019, previously working in hospitality management. Melissa’s grandmother moved into Ruckland Court, and she was impressed, so she decided to apply for the role when it became available. She enjoys the homely and welcoming atmosphere and loves to support our home and get to know our residents and their families.

Sharon

Sharon Robinson

Job Title: Deputy Manager Joined: 2002

Sharon Robinson has been a carer and now progressed to Deputy Manager at Ruckland Court Care Home. She has been at Ruckland for over 20 years. To obtain a better understanding of her job she became the Dementia Champion for Ruckland Court.


Sharon helps residents take part in activities such as gardening and takes photos so they can enjoy talking about their experiences later. She also takes part in Dementia Cafes hosted at the home and enjoys supporting families and helping them to understand dementia better.

Stacy

Stacy Poucher

Job Title: Deputy Manager Joined: 2024

Stacy Poucher is our Deputy Manager at Ruckland Court. Stacy’s passion for caring started when she supported her nan growing up. She went on to study Health and Social Care at Lincoln University and began her career as a carer 8 years ago. Since then, she progressed to Senior and is now Deputy Manager. She is dedicated to providing person-centred care and supporting both residents and staff to create a warm and welcoming environment.

Michelle

Michelle Middleton

Job Title: Client Services Manager Joined: 2016

Michelle has worked at Ruckland Court since 2016.


Progressing to the role of Client Services Manager after being in the role of Head Housekeeper. Michelle supervises the day-to-day operations in the customer service department, particularly focusing on food and beverage service and helping to maintain the high standards in the Home.


She was recognised with a Country Court award for ‘Our Values’ for her dedication to our residents. Michelle is passionate about recognising the little things that matter to people and doing her best to ensure our residents lead fulfilled lives.

April

April Hardy

Job Title: Lead Well-being Coordinator Joined: 2024

April has been our Well-being Lead for a year and loves how varied each day is. She’s passionate about learning each resident’s life story to create meaningful, person-centred activities. With a background in nurseries and pre-schools, she brings her experience in engaging activities to all ages. Her goal is to enrich residents’ lives and make every day enjoyable here at Ruckland Court.

Denise

Denise Lawson

Job Title: Care Assistant

Denise has been a Care Assistant at Ruckland Court Care Home since 2012. As part of our care team she is responsible for providing five star care for our residents. She was recognised with a Country Court Care Hero award for putting residents at the heart of everything she does. Denise is passionate about dementia care and will always show compassion and put others before herself.

Frequently Asked Questions about Ruckland Court Care Home

What types of Care is Ruckland Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ruckland Court Care Home have?

There are 62 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ruckland Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ruckland Court Care Home to the centre of Lincoln?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruckland Court Care Home to verify any information. View our terms and conditions. Ruckland Court Care Home has an Enhanced Service - more info.