
I am delighted that she can enjoy her life is this caring, friendly community.Elizabeth A(Daughter of Resident/Service User)

I have nothing but praise for the home and for everyone that works thereSarah S(Daughter of Resident/Service User)


I am delighted that she can enjoy her life is this caring, friendly community.Elizabeth A(Daughter of Resident/Service User)

I have nothing but praise for the home and for everyone that works thereSarah S(Daughter of Resident/Service User)


Ruckland Court Care Home is located in the North of Lincoln on the Ermine West estate. The home provides long term residential care, specialist dementia care and short term respite care. Ruckland Court has a range of accommodation including self contained apartments, enabling residents to maintain their independence.
Accommodation includes bedrooms and en-suite facilities with the option of a kitchenette in some of the rooms. Residents are encouraged to personalise their...
Care Provided by Ruckland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Ruckland Court Care Home for full pricing details and T&Cs.
Contact Ruckland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Lisa Dent (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1994
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (62)
Visiting
- Visitors welcome at any time.
Parking
- There is a car park available onsite.
Ruckland Court Care Home Reviews (66)
Ruckland Court Care Home has a Review Score of 9.3 (9.262) out of 10, based on 12 reviews in the last 2 years.
Over all time Ruckland Court Care Home has 66 reviews.
Continue to be very impressed with the running of Ruckland Court in general, but in particular, the care and compassion shown to our relative whose health and condition is slowly deteriorating. Value the regular communication during this difficult period. We have confidence in the staff and our trust.
Thank you for taking the time to leave a review for Ruckland Court Care Home, we appreciate all comments and feedback. It's wonderful to hear that you feel well informed and are happy with the care of your loved one.
Because of Covid-19, I have not seen my family member but they are able to phone at any time they wish. Staff phone to keep me informed and let me know what my family member needs.
They are always professional and friendly which is very reassuring at these hard times and I know my family member is in such good hands.
Thank you so much for taking the time to write a review of Ruckland Court Care Home, we appreciate your positive comments and feedback. It's wonderful to hear that your family member has settled with us so well and that you feel fully informed of their wellbeing. We look forward to seeing you soon.
The manager could not have been more helpful in this quest, not to leave out the maintenance man, indeed all the staff I came into contact with.
The rooms provided, are second to none in that they replicate a home for the residents and not just a room in a care home.
The atmosphere was caring, very much family orientated and so reassuring for anyone who requires a place for their family member.
I could not recommend then high enough.
Thank you for your review and for your very kind words, I will ensure that your comments are passed to my staff team. I am very pleased that your Father has settled so well with us and will enjoy being part of the family here at Ruckland Court.
Very good residential home with the excellent caring staff at all levels. The home generally is in need of some renovation/updating thought. The residents are well treated and cared for and are in particular treated with dignity.
This has been such a lovely place. Brilliant.
The support they gave me in my sister's last illness was wonderful with their love and kindness and nursing pulled her through.
Thank you.
Mum has been a resident for 2 years. I am very happy with all aspects of care offered by the home. It is very family-friendly and the staff always are approachable. Mum has settled in well and loves living in the home. She is always treated with dignity and her choices of care respected. I have peace of mind that she is well cared for.
I find the staff very good and caring but there isn't enough of them as I have noticed more and more that it takes them longer to get the residents to the toilet and sometimes over 20 minutes which I don't think is fair. As for the activities, there really isn't any. My mum is supposed to have exercise but they don't do any anymore. I can only see one activity staff and she isn't full time. My mum is getting more and more fed up and going downhill, there just isn't enough staff.
Dad has settled in at Ruckland Court and adores the wonderful team that look after him. He enjoys the food and has started to tell jokes again. He helps in the garden during the summer months and he still gets to enjoy a pint with my brothers once a week. I enjoy visiting such a friendly environment.
Ruckland Court is a lovely home with staff who genuinely care. My dad has been a resident for over three years and has always received excellent care. He does complain about the food and lack of activities he would like to be involved in but that’s probably just him. The accommodation is spacious and gives a real home from home feel.
I am pleased to say Ruckland Court is a friendly, clean and helpful place for my sister to be in. I know she is looked after well making me feel more settled. Thanks to the manager and staff.
Food is good and entertainment and activities are second to none.
Whilst here my mother has found friendship and lovely company.
No hesitation but to recommend.
Whenever we visit mum, the staff are always welcoming. Mum seems well cared for and clean and comfortable.
My Mum has been a resident for the last 4 years and during this time her care and support has been like having a second family. A real home from home feel. The staff have bee excellent and nothing is too much trouble, often going over and above their duties. Sadly Mum passed away earlier this month and the care, support and dignity shown in her last few days was excellent. We can't thank the staff and management enough.
My Grandma is very happy at Ruckland Court. The staff are very friendly and she enjoys spending her days there.
Ruckland Court is a very nice care home which is, clean and friendly. The staff are friendly and helpful. My mother only goes in for respite care but the staff are always welcoming and remember her name. The only problem I have is they keep losing my mothers clothes.
There is no comparison to the home that my Mother was in before. Ruckland Court exceeds all expectations than her previous care home. She is happy, joins in with the activities, something she would not have done previously. The standards of the home that we see when we visit are excellent and staff very friendly and helpful.
Ruckland Court looks after my mother very well. The rooms are always clean and tidy. However, the resident's lounge needs air conditioning putting in. The food is mostly fine but you possibly need another care assistant.
After a month in hospital my mother-in-law returned to Ruckland Court weak and confused. The staff have been exceptional in their care and welcome for her, giving her dignity and encouragement with attention to detail.
She is now gaining independence and strength and is renewing interest in activities.
Mum responded well, becoming more engaged, joining in and initiating conversation again and made a determined effort to recover her walking.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
- 15 Oct 2024
October 2024; Ruckland Court Care Home in Ermine, North Lincoln, proudly sponsored the welcome drinks at this year’s Age UK Starlight Ball, hosted at the White Hart Hotel in Lincoln....
- 17 Sep 2024
September 2024: Ruckland Court Care Home in Lincoln recently hosted a successful Summer Fair raising over £400 for the residents' comfort fund. The event, which took place in the home’s...
There are no upcoming events for Ruckland Court Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Ruckland Court Care Home.
Meet the Team (6)

Melissa is our home administrator at Ruckland Court. She has worked here since 2019, previously working in hospitality management. Melissa’s grandmother moved into Ruckland Court, and she was impressed, so she decided to apply for the role when it became available. She enjoys the homely and welcoming atmosphere and loves to support our home and get to know our residents and their families.

Stacy Poucher is our Deputy Manager at Ruckland Court. Stacy’s passion for caring started when she supported her nan growing up. She went on to study Health and Social Care at Lincoln University and began her career as a carer 8 years ago. Since then, she progressed to Senior and is now Deputy Manager. She is dedicated to providing person-centred care and supporting both residents and staff to create a warm and welcoming environment.

Michelle has worked at Ruckland Court since 2016.
Progressing to the role of Client Services Manager after being in the role of Head Housekeeper. Michelle supervises the day-to-day operations in the customer service department, particularly focusing on food and beverage service and helping to maintain the high standards in the Home.
She was recognised with a Country Court award for ‘Our Values’ for her dedication to our residents. Michelle is passionate about recognising the little things that matter to people and doing her best to ensure our residents lead fulfilled lives.

April has been our Well-being Lead for a year and loves how varied each day is. She’s passionate about learning each resident’s life story to create meaningful, person-centred activities. With a background in nurseries and pre-schools, she brings her experience in engaging activities to all ages. Her goal is to enrich residents’ lives and make every day enjoyable here at Ruckland Court.

Denise has been a Care Assistant at Ruckland Court Care Home since 2012. As part of our care team she is responsible for providing five star care for our residents. She was recognised with a Country Court Care Hero award for putting residents at the heart of everything she does. Denise is passionate about dementia care and will always show compassion and put others before herself.

strives to deliver the very best person-centred care. She operates an open-door policy and welcomes families to come and see her anytime.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruckland Court Care Home to verify any information. View our terms and conditions. Ruckland Court Care Home has an Enhanced Service -more info.