
I am delighted that she can enjoy her life is this caring, friendly community.Elizabeth A(Daughter of Resident/Service User)

I have nothing but praise for the home and for everyone that works thereSarah S(Daughter of Resident/Service User)


I am delighted that she can enjoy her life is this caring, friendly community.Elizabeth A(Daughter of Resident/Service User)

I have nothing but praise for the home and for everyone that works thereSarah S(Daughter of Resident/Service User)


Ruckland Court Care Home is located in the North of Lincoln on the Ermine West estate. The home provides long term residential care, specialist dementia care and short term respite care. Ruckland Court has a range of accommodation including self contained apartments, enabling residents to maintain their independence.
Accommodation includes bedrooms and en-suite facilities with the option of a kitchenette in some of the rooms. Residents are encouraged to personalise their...
Care Provided by Ruckland Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Ruckland Court Care Home for full pricing details and T&Cs.
Contact Ruckland Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Lisa Dent (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1994
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (62)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (62)
Visiting
- Visitors welcome at any time.
Parking
- There is a car park available onsite.
Ruckland Court Care Home Reviews (66)
Ruckland Court Care Home has a Review Score of 9.3 (9.262) out of 10, based on 12 reviews in the last 2 years.
Over all time Ruckland Court Care Home has 66 reviews.
Staff very pleasant helpful and respectful, I told the manager he should be very proud of his staff and he runs a lovely care home. I am not a family member I used to look after the resident prior to him being in the care home. I took him out for a coffee and cake.
Thank you so much for taking the time to leave your review for Ruckland Court Care Home. Your kind words and lovely feedback will be shared with the staff team who will be grateful for the feedback. Warm regards,
My mother has been a resident in the above care home since January 2025, we chose Ruckland as mum was a self funder and when enquiring about the home the staff there were the ones who supported mum and also me . It was difficult for mum in the beginning but gradually she settled in and started enjoying all the activities. A big thumbs up for the well being team they make sure there are always activities to do, mum is in the choir and scrabble team which she enjoys very much. Anyone looking to take that step and go into care should consider this home for the quality of care and professionalism that the staff demonstrate on a daily basis . Well done to all that help look after my mum, at least I can be rest assured that she's getting the care and support which she needs.
Thank you so much for taking the time to leave your review for Ruckland Court Care Home and to share your lovely feedback. We're so pleased to hear that your mum has settled in well and is enjoying the activities. Our wellbeing team will be delighted to know their efforts are making such a...
Lovely, welcoming, helpful, kind and thoughtful staff. In all departments of the home staff were so friendly and helpful. Clean bright rooms with regular tea and biscuits, which my mum loves. Housekeeping - super helpful and friendly. Mums rooms was always clean and tidy. I have peace of mind know my mum is staying in Ruckland Court.
Thank you for taking the time to leave your review of Ruckland Court Care Home and for your wonderful feedback. We're so pleased to hear that your experience at Ruckland Court has been so positive and that our team has made you and your mum feel welcome and supported. It's lovely to know she enjoys...
I'm happy to know that he is treated with kindness and dignity.
Love that we can go to the coffee shop and have time to ourselves.
I would recommend it to anyone..
Thank you for taking the time to leave your lovely review for Ruckland Court Care Home and share your kind feedback. We're delighted to hear that you feel part of the Ruckland Court family and that your husband continues to receive the kindness and dignity he deserves. It's wonderful to know you...
It is pretty obvious that senior management has been promoted through longevity not ability or skill set - something that then fed down.
Due to his fragile state of health we had to think long and hard about moving dad elsewhere but thank goodness we did as from the moment he arrived at his new home they were exceptional from beginning to end.
Make sure you look through the gloss
We are really sorry to hear that your fathers stay at our home hasnt met your expectations. We take complaints seriously and genuinely value your feedback, as it helps us improve and provide the best care possible. Adam shared our complaints procedures with you, and if youd like to discuss your concerns further, please feel free to reach out to our area manager, Zuzana Wales.
Beautifully presented room a delight light and airy. Staff bright and cheerful, always happy to assist. Food good, English cooking great variety , well presented. All in all a great experience at a sad time.
Thank you for taking the time to write your review for Ruckland Court Care Home. Your kind words and positive feedback will be shared with the staff team here who will be glad to hear that you had a good experience at a sad time. Our staff are always here to support you when needed. Warmest regards,
I would like to thank all of the staff for the amazing care everyone at Ruckland Court has shown towards my Mum JB. It was a difficult decision for the family and father to take but with the Alziemers at an advanced level we had run out of options. We have been incredibly impressed with the facilities at Ruckland Court, along with the level of care, Mum couldn't be in a better place. Thank you three members of staff in particular for your help, very much appreciated.
Thank you for taking the time to leave your review for Ruckland Court Care Home. Your kind words and positive feedback will be shared with the staff team who will be pleased to hear your lovely comments about the care provided for your mum. Warmest regards,
Always found the day staff to be friendly, helpful and treated my husband with respect. Home was very accommodating at meal times, allowing family to join my husband for lunch. I found the staff very supportive in a very difficult time when my husband transitioned from care at home to moving into a care home.
Thank you for taking the time to leave a review for us at Ruckland Court Care Home. Your positive comments and kind words for the care your husband received will be shared with the staff team. Warmest regards,
A very happy, welcoming home.
Dad's dignity was respected at all times, even after he had passed away.
Lovely friendly, caring staff.
Thank you for taking the time to write your review for the care given to your dad, especially at this sad time. Your kind words and feedback will be shared with the staff team here at Ruckland Court Care Home.
My mum was in Ruckland Court for respite. The care she received was respectful and dignified. The rooms and facilities are outstanding. I would definitely recommend Ruckland Court. The sense of comfort it gave me to know such lovely people were helping mum really put my mind at ease.
Thank you for taking the time to leave your review for Ruckland Court Care Home. Your positive comments and kind words will be shared with the staff team. It means the world to us knowing that you would recommend Ruckland Court. It was a pleasure to care for your mum during her stay with us. Warmest regards,
The staff were lovely, kind, gentle and supportive. The home itself is clean and has great facilities. My father was admitted essentially for end-of-life care and was well looked after, treated with kindness, respect and dignity. Thank you to all the staff for their kindness and the respect and dignity shown to my father.
Thank you for leaving your review for Ruckland Court Care Home. We are so pleased to hear that you liked our facilities and that the staff team were kind , caring and showed dignity and respect, the feedback will be shared with them.
I work in healthcare and visit many sheltered housing schemes and Ruckland Court is quite simply the best I have known.
Thank you so much for offering such excellent care.
Thank you so much for taking the time to leave your review for Ruckland Court Care Home. It is so lovely to hear that your Uncle has made improvements since moving to our home. Your kind words and positive comments will be shared with the staff team.
Very impressed with the whole look of the care home, clean, smart, user-friendly, easy access to garden, pleasant garden experience for all. Staff exceptionally pleasant, helpful and always smiling. Bedroom and ensuite also of very high standard, access to all amenities very good, user loved the cinema and cafe and enjoyed his meals too, plenty of variety and would like to return soon.
Thank you for taking the time to write a review for Ruckland Court Care Home. Your comments and feedback are truly appreciated and valued. It is lovely to hear that you and your husband both had a good experience at the home. Your positive comments will be shared with the staff team.
It has been a really good experience overall. Thank you for your help. Staff lovely and helpful and management and receptionist very helpful.
Thank you for your lovely review for Ruckland Court. The positive feedback is appreciated and it's lovely to hear. Your comments will be shared with our dedicated staff team.
My mum recently celebrated her 89th birthday in the Dam Buster bar at Ruckland Court. We had a family gathering of approx 25 people, all the staff on duty that day went out of their way to make it a thoroughly enjoyable experience for Mum, making sure we had everything we needed. Although mum has only been a resident for a short time, she and all the family have been made very welcome and nothing is too much trouble for the staff. Lastly, the Dam Buster bar was the perfect venue for the party which was enjoyed by everyone. Many thanks.
Thank you for taking the time to leave your review. It is our pleasure to help you and all the family celebrate your mum's birthday and for welcoming you all into the Ruckland Court family. With the newly refurbished areas in the home, the Dambusters Arms Pub is the perfect place to have a family...
I will be forever grateful for the time and effort that the manager and his team invest in all the residents, it's the little things they do, caring gestures, jokes to make them laugh etc, basically being family to them, when family can't be there that make the difference.
Frankly, not only has Mum already been given 3 more years than than I thought possible, such was her decline, but my brother and I are now able to relax physically and mentally knowing she is safe and happy, and now in such beautiful surroundings too.
Thank you will never be enough.
Thank you for taking the time to leave a lovely review for Ruckland Court. Your kind words mean a lot to us and it has been our pleasure to care for your mother. You and your family are welcome back anytime and we look forward to seeing you. Kind regards.
Since my mum became a resident almost 2 years ago, the care home has got better in terms of the environment she lives in and the staff who look after her. The new building which houses a spacious and relaxing lounge is excellent.
Thank you for taking the time to leave your review, we appreciate your kind words and feedback. Thank you for your comments regarding the new lounges. It is our pleasure to care for your mum and be part of the Ruckland Court family. Warm regards.
Mum and Dad have the best of both worlds in the support provided being of light touch for Mum whilst she is relatively well and more in-depth for Dad who needs greater help with his daily living needs now.
All staff know them both well and that includes us as the wider family too. I am on first-name terms with the whole team and I feel very able to bring up any worries I or my sister may have in order to resolve them in the best interests of my parents. I think this illustrates the open communication and respect demonstrated to the residents and families at Ruckland Court and provides reassurance to my sister and I that my parents are well cared for and settled.
It is our pleasure to care for your mum and dad and to have them both in the Ruckland Court family. My door is always open for you to come and have a chat. Warmest regards
I would just like say that my auntie has only been in Ruckland Court Care Home for about two weeks. So, at this, the information will only be based on this very short time we have at the moment. All the staff are very friendly and supporting in her needs, comfort and mind. Also, we find they have been very approachable in every area. So, a big thank you at this difficult time for our family.
Thank you for taking the time to leave your kind review for Ruckland Court Care Home, especially as your auntie has only been with us for a short time. We shall endeavour to look after her and make her as comfortable as we possibly can and we welcome her into the Ruckland Court family.
Mum had a hospital appointment with an ongoing condition, when the sister took off Mum's dressings she said 'Wow! What home is Mum in?' 'They are looking after her very well, it must be a good home'. Yes, they are and yes it is!
Thank you so much for your feedback and for your kind words. It is our pleasure to care for your mum and I shall pass the comments on to the staff team who will be pleased to hear this.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 12 Sep 2025
Fenchurch House Care Home, part of Country Court, welcomed residents and colleagues to celebrate the Country Court in Bloom 2025 Awards, the group’s annual gardening celebration. This year’s theme, “Your...
- 15 Oct 2024
October 2024; Ruckland Court Care Home in Ermine, North Lincoln, proudly sponsored the welcome drinks at this year’s Age UK Starlight Ball, hosted at the White Hart Hotel in Lincoln....
- 17 Sep 2024
September 2024: Ruckland Court Care Home in Lincoln recently hosted a successful Summer Fair raising over £400 for the residents' comfort fund. The event, which took place in the home’s...
There are no upcoming events for Ruckland Court Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Ruckland Court Care Home.
Meet the Team (6)

Melissa is our home administrator at Ruckland Court. She has worked here since 2019, previously working in hospitality management. Melissa’s grandmother moved into Ruckland Court, and she was impressed, so she decided to apply for the role when it became available. She enjoys the homely and welcoming atmosphere and loves to support our home and get to know our residents and their families.

Stacy Poucher is our Deputy Manager at Ruckland Court. Stacy’s passion for caring started when she supported her nan growing up. She went on to study Health and Social Care at Lincoln University and began her career as a carer 8 years ago. Since then, she progressed to Senior and is now Deputy Manager. She is dedicated to providing person-centred care and supporting both residents and staff to create a warm and welcoming environment.

Michelle has worked at Ruckland Court since 2016.
Progressing to the role of Client Services Manager after being in the role of Head Housekeeper. Michelle supervises the day-to-day operations in the customer service department, particularly focusing on food and beverage service and helping to maintain the high standards in the Home.
She was recognised with a Country Court award for ‘Our Values’ for her dedication to our residents. Michelle is passionate about recognising the little things that matter to people and doing her best to ensure our residents lead fulfilled lives.

April has been our Well-being Lead for a year and loves how varied each day is. She’s passionate about learning each resident’s life story to create meaningful, person-centred activities. With a background in nurseries and pre-schools, she brings her experience in engaging activities to all ages. Her goal is to enrich residents’ lives and make every day enjoyable here at Ruckland Court.

Denise has been a Care Assistant at Ruckland Court Care Home since 2012. As part of our care team she is responsible for providing five star care for our residents. She was recognised with a Country Court Care Hero award for putting residents at the heart of everything she does. Denise is passionate about dementia care and will always show compassion and put others before herself.

strives to deliver the very best person-centred care. She operates an open-door policy and welcomes families to come and see her anytime.
Frequently Asked Questions about Ruckland Court Care Home
What types of Care is Ruckland Court Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ruckland Court Care Home have?
There are 62 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Ruckland Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ruckland Court Care Home to the centre of Lincoln?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruckland Court Care Home to verify any information. View our terms and conditions. Ruckland Court Care Home has an Enhanced Service -more info.