Wispington House

Wispington came to our rescue after a bad experience in another care home! They are brilliant! Management carers, cooks and cleaners are friendly, efficient, lovely and caring to the residents! It's like one big family! They are always prepared to go the extra mile for myself and my husband

A big thank you to you all.

Just wish we had got my Mum to Wispington House earlier! Mum had had a couple of operations including a replacement pacemaker and then surgery on badly broken ankle which meant that she was no longer safe to live independently. She had a long stay in respite care to recover which did her moral and mental health no good at all. If only we had known about the level of care Wispington House offered we would have moved her there sooner. They were absolutely wonderful with her and with us too. Nothing was too much trouble. Mum really rallied for a short while but sadly her stay was not a long one. Palliative care was only a couple of days and nights. We were there all hours and they held not only Mum's hand but all of ours too during this very sad time. A big thank you to everyone at Wispington House - you gave my Mum the best care we could have hoped for.

We can't praise the Owners, Management and Staff highly enough.

My mother has been a resident for three weeks. Her mixed dementia, recently diagnosed, deteriorated following illness and we collectively agreed that she now needed a much safer place to live, as my elderly father was increasingly frail and in poor health. We were no longer able to cope at home. From the outset, every single member of staff has been kind, gentle and so caring towards all of us. Mum is taking a while to settle, but the care staff with their unwavering support have made this difficult time much easier to bear. We feel genuinely blessed to have found such a wonderful group of staff, and I am thankful every day.

We are all made to feel like one big family.

Kind and caring staff who have looked after my mum for the last 7 years. During covid, they went above and beyond to keep residents safe. Unfortunately, my mum is unable to join in activities now due to a decline in her condition. But they have a wide range of entertainment for residents to enjoy. The home is clean and tidy all mum's clothes are laundered on-site. The home has become tired in decor in places especially some of the bedrooms. But a warm welcome always awaits relatives and friends.

Very homely, home from home.

Wispington House has done a great job of looking after my mum who has been with them for 5 years now, under all the difficult covid times they did their best to keep all the residents and staff safe and happy. Mum is well looked after and I thank all the staff and managers and appreciate them greatly.

We are very grateful to the managers and staff at Wispington House for their care and consideration. Despite the restrictions and the stresses of recent months the Staff have always been welcoming and worked with good humour and empathy for residents and relatives. They have kept a careful watch over dad and anticipated his needs. It is a joy to see his face light up when he sees the carers. Dad has been given excellent care and we have been kept up to date with his progress. It was a difficult decision to move Dad into care but he has thrived at Wispington House because of the care and the commitment of the staff and we are certain he is in the best place possible.

Cleanliness is good.

My experience of the most recent time is that my Auntie has now got a little more poorly but the care is second to none. The management are so good and keep me informed at all times as to how my Auntie is. I think she is kept comfortable at all times and clean. I would highly recommend the home to anyone. It really is home from home and I enjoy the visit to the home.

My mother went here from hospital. She had no medical issues. Once here she was content but at 91 had decided to 'switch off'. She was bedridden. The staff were amazing, attending to my mother frequently. I visited daily, with my child, sister and dog. We were also cared for, during my mother's last days, with food and drinks. When mother did 'go to sleep', even the staff came to pay their respects.

The rooms may need a lick of paint, but the staff make this care home excellent!

My wife has started to come on Monday, Wednesday and Friday for the day. As a family, we have seen an improvement in my wifes' communication. She really enjoys going and is taking part in activities. I find she sleeps better as well after a day there.

After being ill in hospital, I spent one week in Wispington House for respite care. I was well looked after with the staff being attentive and caring.

The whole atmosphere in the home regarding care and friendship is amazing, The staff are always happy and friendly. There are various stimulating activities. The food is excellent. We cannot believe how quickly she has taken to residential care and she genuinely seems happy. We visit regularly and are very impressed with the friendliness of the staff towards ourselves, and do not believe we could have found a better place for my Mother than Wispington House.

My mother has been receiving day care and respite care since April 2016. She has commented that the staff are very caring and she greets them on each occasion with a with a smile and a cheery hello. I have observed that meals are made for the individual, seeing various residents each with a different meal at teatime. The activities vary but I have noticed that all the residents/service users are encouraged to join in. The home itself is very clean without a trace of the residential home smell.

My grandmother has been at Wispington House now for approximately a year, and the staff at Wispington were fantastic at settling her in, and she has been relaxed and at ease in her new home. I cannot praise the activity ladies enough, they work tirelessly with the residents offering a variety of activities every day. My Grandma loves the activities, and after a recent stay in hospital she said she looked forward to going home to be able to participate in them again. The team at Wispington are fantastic at the care at home they are providing and long may it continue.

I am very pleased with the level of care provided. The staff are kind, professional and understanding.

My mother is so well cared for in Wispington House. The staff are wonderful.